PDA

View Full Version : Previously deleted Tivocast season passes reappear with single checkmark


thechiz
03-20-2008, 09:06 AM
I have a Series 2. I am not using Desktop Tivo.

I had several Tivocasts like CNET with Season Passes. Then about a week ago I successfully cancelled them.

Then on March 18th, 2008 I wanted to schedule a one-time download of another Tivocast. I noticed that my previously cancelled season pass downloads now had single white checkmarks on blue circles.
I think this means that a onetime download is scheduled ?
But I did not schedule any onetime downloads for these TiVocasts !

I tried cancelling season passes again. It takes my input, even gives me a yellow check mark as I press select on "Don't get this season pass" but then comes back to the download list and the single checkmark is still there.

I can schedule new season passes and then delete them but my old season passes seem to have some "after-image" that just will not die.

I noticed changes to the TiVocast menus on March 18th. In "Find Programs" it now has "Download TV, Movies, & Web Video" and then you have more and different options.

I have not noticed any one-time downloads actually being incorrectly done yet but it is confusing seeing the single checkmarks. At first I thought that I still had season passes, but then I would have seen double checkmarks ?

I have been through TiVo second line support on March 18th.
They suggested this http://tivocommunity.com/tivo-vb/showthread.php?t=348929&highlight=tivocast+season+pass
but it did not work.

Anyone else getting this or have any suggestions ?

thechiz
03-20-2008, 09:42 AM
My current software version is 9.1

TiVoStephen
03-20-2008, 01:44 PM
thechiz, sorry to hear this. That does sound unusual. Can you send me an e-mail please (estephen@tivo.com) with your 15-character TiVo Service Number from System Information and a list of which items have the single checkmark listed?