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View Full Version : Problem with Dial-in Number (P07)


Dakra
02-07-2008, 05:46 PM
I just noticed the other day I was getting the dreaded "Program information is running low" message, and attempted to connect to TiVo service as I have always done, through my phone line. Unfortunately, I keep getting the "Could Not Connect" error after sitting on "Dialing..." for about two or three minutes, with an accompanying error message that says there might be a problem with my dial-in number.

I've tried every number available for my area code, and have also tested the phone line with a normal phone to make sure I was getting a dial tone and that the numbers were valid modem numbers. Furthermore, TiVo will not get dial-in numbers from other area codes, as the call fails with the same error at the same time. No other phone lines are in use besides the one TiVo is plugged into.

Series 2 DVR, not sure what else to do. I've also powercycled about eight times and followed all the steps on the TiVo website about this issue, and am highly frustrated now. Any help would be much appreciated.

ScottUrman
02-07-2008, 07:35 PM
Sounds like your internal modem is going. Can you network it instead?

Galapagos
02-08-2008, 12:23 AM
I frequently had trouble with my TiVos (2 Series 2 and a Series3)on a phone line with DSL. I have to use a second line without DSL.

Unplug everything else on the line and see if it makes a difference

Another suggestion is to run the phone cord that works on a phone to the TiVo. Maybe the cord the TiVo is using is flaky.

RonDawg
02-08-2008, 07:32 AM
I frequently had trouble with my TiVos (2 Series 2 and a Series3)on a phone line with DSL. I have to use a second line without DSL.

1. Are you using dial-up on these TiVo's, and if so are you using DSL filters? If not you will have problems.

2. If you are using dial-up, why not use a router and network the TiVo's?

stersource
05-14-2008, 12:54 AM
Same problem for me Tivo will not dial out No dial tone. Phone line works fine, fax works fine, etc. Any suggetions? I have a new in box sreies 2 tivo. Can I swap out the modems?

RonDawg
05-14-2008, 01:24 AM
No you cannot swap out the modems. If still under warranty it's best to swap out the entire box.