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View Full Version : Box Restart - Lost all settings & recordings

bren924
02-03-2008, 11:36 AM
So last night I noticed that as I was moving through channels on my TiVo Comcast DVR that the Info screen for each channel was not showing the correct show title and information. Upon looking at this further I saw that the info was giving me show titles and descriptions for about 4 hours LATER. Also noticed that the guide was doing the same thing, and also the guide was not snapping to the channel currently selected, it was always going to one specific channel. This behavior was contiunuing today, so I rebooted the box. Well, when it came back up, the info and guide data was back to normal, but ALL OF MY SCEDULED RECORDINGS AND ALL OF MY ACTUAL RECORDINGS WERE GONE!!

It looked like when the box rebooted it went through the same process as when I first had the TiVo installed (but not for nearly as long).

Anyone seen this yet? Any thoughts? Do I have a bad box on my hands? It is a DCT-3416.

Thanks.
rtudisco
02-03-2008, 01:15 PM
I have a DCH-3416 and late last night the video died and the box did not respond. After a few minutes it restarted and is now stuck in the 8888 flashing dot cycle. I wonder if any of my recordings remain.

Possibly this is related to your problem.

Rick
miricle
02-03-2008, 04:42 PM
I have a DCH-3416 and late last night the video died and the box did not respond. After a few minutes it restarted and is now stuck in the 8888 flashing dot cycle. I wonder if any of my recordings remain.

Possibly this is related to your problem.

Rick

Just a quick note, I replied to your same post over on avsforums, if anyone else out there is interested.

http://www.avsforum.com/avs-vb/showthread.php?p=13018187#post13018187
mattack
02-06-2008, 11:03 PM
Yikes, so ComcastTivos don't have a reliable filesystem (like regular Tivos do)?

[But I also lost most of the Super Bowl on my non-Tivo that I recorded it on, after I lost power.. it was recording when power was lost..]
miricle
02-08-2008, 07:04 PM
Yikes, so ComcastTivos don't have a reliable filesystem (like regular Tivos do)?

[But I also lost most of the Super Bowl on my non-Tivo that I recorded it on, after I lost power.. it was recording when power was lost..]

I think he hit some bug that wiped the programs, not necessarily a file system issue. Note, if it were a file system issue, it would probably be with the iGuide software as well... My understanding is that the Tivo software is running on top of the Motorola "OS".
ssetta
02-08-2008, 08:28 PM
I am experiencing a similar problem right now. The box restarted about an hour ago, and most of the recordings are still there, but I noticed that the guide info for some of the HD channels is not listed. I called them, and they said it should take a few hours. But the listings for the whole week and beyond are there. So, I don't know.
Eric90gt
02-09-2008, 08:03 AM
I am experiencing a similar problem right now. The box restarted about an hour ago, and most of the recordings are still there, but I noticed that the guide info for some of the HD channels is not listed. I called them, and they said it should take a few hours. But the listings for the whole week and beyond are there. So, I don't know.

mine came back after a day or so, along with a few other peoples. this happened a couple days after install and the problem has not returned