Can the DVR audio output level be controlled?

[daddysme]

I just had the comcast DVR converted to TiVo yesterday, and lo and behold, I can no longer control the volume output from the DCT3412 DVR. What's worse is that the DVR volume output is very low, and since I have it conencted to a 5.1 receiver, when I turn the volume up on the receiver, I get static before I start to hear it !

I called the customer support line, but they were not able to help.

Anyone know how I can control the audio output level on a comcast DVR that has been uploaded with the TiVo SW?
Thanks,

[Eric90gt]

volume level cannot be controlled through the set top box if you are using a digital output (optical or spdif) to your 5.1 (which if you aren't, why are you using a 5.1 receiver anyways) It is a pure digital signal received by your 5.1 receiver once it gets to your receiver, then it is converted to analog and volume can be controlled.

hope this helps

[daddysme]

My 5.1 receiver does not have "optical" or "SPDIF" inputs ... it has RCA inputs.

Furthermore, the problem is that I need to raise the audio output level from the set top box in order for the receiver to effectively manage the volume.

As I said, before the TiVo SW install, I was able to control the volume from the set top box to effectively match the volume control on the receiver.
Now, I cannot control the volume on the set top box, so the audio sounds awful !

[Eric90gt]

My 5.1 receiver does not have "optical" or "SPDIF" inputs ... it has RCA inputs.

Furthermore, the problem is that I need to raise the audio output level from the set top box in order for the receiver to effectively manage the volume.

As I said, before the TiVo SW install, I was able to control the volume from the set top box to effectively match the volume control on the receiver.
Now, I cannot control the volume on the set top box, so the audio sounds awful !

To start, if your "5.1" reciever does not have an optical or spdif(single orange RCA) input, then it isnt 5.1, its stereo. if it has a built in dvd player, maybe that is 5.1, but only when playing dvd's.

but as for your question, i have not seen an audio control from the box itself. I assume you tried it with the silver remote already.

If it were me, I'd pick up a reciever that has some type of digital input.

[miricle]

To start, if your "5.1" reciever does not have an optical or spdif(single orange RCA) input, then it isnt 5.1, its stereo. if it has a built in dvd player, maybe that is 5.1, but only when playing dvd's.

but as for your question, i have not seen an audio control from the box itself. I assume you tried it with the silver remote already.

If it were me, I'd pick up a reciever that has some type of digital input.

There are some 5.1 receivers that have 5.1 separate inputs. Certainly a pain to plug in all of those cables, but still do exist.

[Eric90gt]

There are some 5.1 receivers that have 5.1 separate inputs. Certainly a pain to plug in all of those cables, but still do exist.


and you've seen any piece of technology that has 6 separate outputs for speakers ? cant say that I have, but I've been wrong before. unless some type of receiver has those outputs that go to a corresponding amplifier or something, but in order to have 5.1 you'll need to have a digital decoder

[daddysme]

My point is being missed.

The problem is that I used to be able to control the volume output from the set top box, and now I can't. If I can't hear my TV shows without a huge hiss, it's not going to be a good experience for me ;)

So, if Comcast can't fix their TiVo software to control the volume on the set top box, I'm not going to be able to use this service.

[miricle]

and you've seen any piece of technology that has 6 separate outputs for speakers ? cant say that I have, but I've been wrong before. unless some type of receiver has those outputs that go to a corresponding amplifier or something, but in order to have 5.1 you'll need to have a digital decoder

Well, my old Panasonic DVD player had an optical out, as well as 5 discrete outs (I am not sure about the .1 channel). My new Sony BluRay player has 5 outs (again, not sure about the .1 channel) as well as optical and coax digital outs.

[daddysme]

I powered down the set top box, and lo and behold, the volume output from the set top box is such that I can now manage it from the receiver.

When in doubt, reboot :)