fios cable card activation help please

[vildi98]

I've been searching and can't seem to find an answer to this question. I will keep searching but my fios install is happening now.

Tech states that to activate the cable cards they need to go into a cable card slot on TV. From what I read I thought they called into their office and did the activation through their laptops.

Has anyone else experianced this and know it to be true?

If it is I'mintrouble because my TV does not have cable card slots?

Thanks.

[ilh]

They do not go into a TV!!! They go into the front of a TiVo HD or the back of a TiVo Series3.

Give the installer the CableCard installation guide that came with your TiVo. You can find it on tivo.com if you cannot find yours. Also look at the FAQ in this forum.

[KraziJoe]

Um...they go in the TIVO unit...you do have the manual, right? WHen all else fails, RTFM!

[bkdtv]

Have them follow the instructions on the installation sheet. You can also download the CableCard installation instructions for the TiVoHD right here (http://www.tivo.com/assets/pdfs/CableCARDInstall_TiVoHD.pdf) (PDF).

Once both CableCards are installed and activated, verify that you can tune a digital cable channel on each tuner. Set each tuner to a different digital channel, such as 825 and 826. I'm assuming you know how to switch tuners, i.e. press the right arrow to bring up info display, then down press down arrow to select the other tuner.

If you don't get a picture on one of those channels, then go to the System Information -> CableCard X.. -> Conditional Access screen. A correctly activated FiOS CableCard will appears as follows:

http://mysite.verizon.net/~fiosdvr/tivo/CableCard1_Correctly_Authorized.gif

For each CableCard, it should say Connected: yes, EnabledByCP: yes and Auth: Subscribed on an encrypted digital cable channel. Do that for both CableCard 1 and CableCard 2 to determine which CableCard that doesn't match the above.

Once you verify which of the two cards still needs to be activated, pull up the System Information -> CableCard .. -> CableCard Pairing screen (shown below) for that card and have the installer enter or re-enter that information.

http://mysite.verizon.net/~fiosdvr/tivo/CableCardSetup.gif

[ilh]

Make sure he not only "initializes" the card from his laptop but also "activates" it. I believe both operations can be done in a single step. My FiOS installer just "initialized" and then waited a long while to see Auth: SUBSCRIBED on the Conditional Access screen before "activating", and that was never going to happen.

"initialize" and "activate" were terms my FiOS installer used. He wasn't very knowledgable about CableCards from what I could tell.

[vildi98]

Thank you all.
I was thinking I was crazy!! I will give him the manuels. Right now I am having a problem with the tivo website loading. I will keep trying.
He is still installing the cable so I will update when done,

[vildi98]

Installation is now done. All things considered the cable card install was fairly quick, under 1 hour. The problem was when I went to re-run guided set up the phone line would not connect. I called TIVO and they said that the fiber optic compresses the line and the modem in tivo will have a very difficult time connecting. So until I can get the wireless adapter I have the TIVO hard wired to the router and guided set up completed.