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tomm1079
12-22-2007, 12:59 PM
Anyone know how long they normally take back to get to you?

I have had a case open since 12/6 and have called 2 or 3 times since and i still have not heard back. They keep telling me the holidays make it busy so be patient but i am wondering what the general time is to hear something back.

ZeoTiVo
12-22-2007, 06:09 PM
the Holidays do make it busy plus people take time to be with family so staffing gets short as well. I would not expect to hear anything back until January