WTH: Three HR10 Freeze ups this week? Whazzup?

[leftcoastdave]

After months of trouble free operation, my HR10-250 has frozen up three times in the past week. Liberally sprinkled in between freeze ups have been almost daily reboots. Playback operations and scheduled events are performing as expected. There are no quality problems with live or recorded playback. The internal temperature is well within the normal range.

The symptoms are the HR10 will not respond to any remote control button or front panel button pushes and a power-off/power-on reset is required to restore normal operations.

I know there have been reboots on a regular basis because the 30 second skip is missing almost every day.

I am at release level 6.3e. I might add that I frequently leave the HR10 on a local OTA channel which has fluctuating signal levels but I cannot imagine what that has to do with anything since I am not attempting to record on that channel.

Is anyone else seeing this kind of behavior?

Dave

[JimSpence]

You could have a hard drive failure.

My HR10 is working fine, however, I don't often record OTA due to sporadic reception. So mine isn't left on an OTA channel.

[leftcoastdave]

shameless bump ...

Make that four freeze ups in the past week. Another one today (Saturday).

I fear Jim is right, it could well signal a failing hard drive. Time to start watching off the content I am thinking.

[cramer]

... or a soon-to-fail power supply. The real sign of a bad PS is the smartcard constantly disappearing -- the card interface chips are highly sensitive to voltage. I ran my HR10 with an external PC power supply feeding the drives for a while; it couldn't hurt to give that a try.

[georgemoe]

Had the same issue about 6 - 8 weeks ago. Constant stuttering of playback, freeze ups, non responsive remote, and multiple daily reboots.

Many mentioned, hard drive going, 6.3e bug, power supply, etc.

Perform a Clear & Delete. It is a bit of an inconvienance because you have to watch all your current programming as well as capture your Season Pass info. Then you have to redo guided setup and put in all your Season Passes again. It is also unknown how long it will take. Mine took about 6 hours to complete.

Aside from the time it takes it cured all my reboot issues. Haven't had one reboot or freeze since.

Another option is "Clear program info & To Do List". You could try this first but you really want to clear everything off the drive.

Good luck.