BOMOON
12-07-2007, 01:53 AM
I have two suggestions:
1. Get rid of copy protection. Allowing us to "save to VCR" but not to make program file transfers via TiVo Desktop doesn't prevent us from making copies for our own personal use. It only forces us to settle for lower-quality VCR recordings instead of high-quality file transfers. We can still get our copies if we want them that way. But for what we pay for the equipment and service, why should we settle for that?
2. Or, allow no-questions-asked 30-day equipment returns, cancellations of service agreements, and complete refunds for both. This way, customers disappointed by the arbitrary limitations will be satisfied, and might actually do business with you again if you ever decide to get rid of "copy protection".
1. Get rid of copy protection. Allowing us to "save to VCR" but not to make program file transfers via TiVo Desktop doesn't prevent us from making copies for our own personal use. It only forces us to settle for lower-quality VCR recordings instead of high-quality file transfers. We can still get our copies if we want them that way. But for what we pay for the equipment and service, why should we settle for that?
2. Or, allow no-questions-asked 30-day equipment returns, cancellations of service agreements, and complete refunds for both. This way, customers disappointed by the arbitrary limitations will be satisfied, and might actually do business with you again if you ever decide to get rid of "copy protection".