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DrewTivo
11-15-2007, 10:42 PM
I recently bought a new tivo and the 3-year prepay plan.

I'm thinking with the new pricing I should switch to the one-year $129 plan, since I'll have more flexibility.

Can I call CS and make the switch within the 30 day refund window? Or will I have to go through the silliness of returning the box and starting over?
DrewTivo
11-16-2007, 05:27 PM
I recently bought a new tivo and the 3-year prepay plan.

I'm thinking with the new pricing I should switch to the one-year $129 plan, since I'll have more flexibility.

Can I call CS and make the switch within the 30 day refund window? Or will I have to go through the silliness of returning the box and starting over?

To answer my own question: Yes, at least according to CS today. I'll fully believe it when I see the credit for the difference on my credit card.