Yet another "no DVRs available on network" post

[yizzung]

I'm at a loss. My S3 has a hard-wired permanently assigned IP address. 192.168.1.10. My laptop is wireless, using DHCP and currently has a 192.168.1.100 address (same subnet). If I plug the tivo's IP address into my browser, I get a "Congratulations" landing page telling me that " You’ve successfully connected your TiVo® box to your home network, enabling a number of exciting new Home Media features"...

Really? Because Tivo Desktop 2.5.1 cannot see any tivo DVRs on my network.

I have Windows XP (local firewall disabled) and Symantec Internet Security (firewall also disabled). Do I need to check individual port settings on my Lynksys router? Is tivo truly incapable of providing any better support for this functionality? :(

[bkdtv]

If you can connect to the box using https://<My_TiVo_IP>/ with 'tivo' as the login and your Media Access Key as the password, then that means you have some firewall or security software interfering with Tivo Desktop.

[AZrob]

If you can connect to the box using https://<My_TiVo_IP>/ with 'tivo' as the login and your Media Access Key as the password, then that means you have some firewall or security software interfering with Tivo Desktop.
I have similar symptoms. I have an S2 connected via wireless to a wired PC running XP-SP2 through a Netgear router. This was all working about half the time up to a week ago. Since then I get up to "41 of 181 recordings" and like clockwork it stops every time, saying the usual "Error while attempting to retrieve data from the selected DVR".

I CAN get access to and transfer recordings from the S2 via the web browser. But if this indicates that I have some firewall or security problem, I don't know why, since I can disable my Avast software and I get exactly the same error. No firewall software is enabled. Plus, as I say, this was at least working part of the time up to a week ago. Reboots of PC and Tivo do not fix the problem. Nor does reinstalling the latest Tivo Desktop.

The one thing I have done since a week ago is pull out the adapter and re-insert it in the Tivo. Network connection is at 100% strength per the Tivo Settings screen. It is the older B adapter...I have thought of switching to a G type if that would help.

Thanks for ANY advice,

Rob from AZ

[yizzung]

Well, here's the other strange thing. Everyone keeps saying you can access your tivo via web browser using "tivo" as a user name and the media access key as password. I do not get prompted for a user name or password and I have no ability to download anything via the browser. I get a generic looking landing page that says "Congratulations" and tells me about all the great Home Media features. There are no menus on this page. I can't navigate away from it or do anything on this page. Is this web client functionality even available on the S3?

Secondly, if I've already disable both Symantec and Windows local firewalls, how am I supposed to figure out what program is mysteriously interfering with this connection? There are no other security programs installed that I know of.

[greg_burns]

Well, here's the other strange thing. Everyone keeps saying you can access your tivo via web browser using "tivo" as a user name and the media access key as password. I do not get prompted for a user name or password and I have no ability to download anything via the browser. I get a generic looking landing page that says "Congratulations" and tells me about all the great Home Media features. There are no menus on this page.

If you can connect to the box using https://<My_TiVo_IP>/ with 'tivo' as the login and your Media Access Key as the password, then that means you have some firewall or security software interfering with Tivo Desktop.

You forgot the s in https. :)

[greg_burns]

Do I need to check individual port settings on my Lynksys router? Is tivo truly incapable of providing any better support for this functionality? :(

No. Those settings on your router are for external traffic, not internal lan traffic.

My money is on Symantec causing a problem. Can you uninstall it completely as a test?

[yizzung]

Negative on the uninstall. Work computer...

I will try to install the client on my wife's laptop. The only other computer in the house is a Mac.

Ok, the https trick worked. I can now see the web client content. Yay.

[greg_burns]

Negative on the uninstall. Work computer...

I will try to install the client on my wife's laptop. The only other computer in the house is a Mac.

Ok, the https trick worked. I can now see the web client content. Yay.

You could try David's TivoPlayList instead.

http://www.tivocommunity.com/tivo-vb/showthread.php?t=293241