Help! HR10-250 v3.1 not getting Listings

[gdavisloop1]

I'm running my HR10-250 with the original (3.1.something) software and I haven't made a phone call since the initial setup.

This was working fine till this week, when I noticed the program listing data stopped updating.

It's still going to the TiVo service channel, downloading the information, and the status goes from "Receiving" to "Processing" and then "Completed." But the actual listing data isn't updated.

Anyone know why, or what I can do about it?

thank you,
--Gary

[stevel]

Have you tried restarting the receiver? You may find that a Clear and Delete everything will help, but you'll have to reconnect the phone line to activate.

[gdavisloop1]

Wow, simple as it sounds, unplugging and replugging the TiVo does seem to have solved the problem... at least... the guide seems to slowly be re-populating!
thanks!
--Gary