finding my tivo

[slashalot]

when i start the TTG desktop and search for files it comes back with "cannot find dvr"

now my service is not fully active as i just got it last week and the activation dept is having trouble doing the activation,

but should i not be able to see the tivo device?


it connects to the network just fine and "calls" the server in the AM as scheduled

i am on a temperary status and am running out of space as i was recording on high ASSUMING i would be transfering to PC.

[greg_burns]

Can you ping the box? Can you log into the web page http or https?

http://www.tivocommunity.com/tivo-vb/showthread.php?p=5583341#post5583341

If not, I would wait until they get your account straightened out. Doesn't surprise me it wouldn't work without an active account.

[slashalot]

yes i can ping but not can not call the page

[greg_burns]

yes i can ping but not can not call the page

What is the problem they are having activating your account? :confused:

[slashalot]

don't know they said they sent it up to the highest level support. been a week now, they had to extend my temp status.

maybe ui should send it back and start all over again