Am I making a mistake to switch?

[Ozam]

As an eleven year DirecTV customer paying 100+ a month and I am thinking about switching to Dish. The reason is this ….TIVO.

I love Tivo…I have been using it since the first DirecTivo was introduced many years ago and was one of the first to purchase the HR-250. Unfortunately, it is becoming patently obvious that my HR-250 days are numbered. Without mpeg-4 compression I get very few high def channels and have to deal with good, but inconsistent, OTA local HD, rather than over the dish.

I was willing to live with this imperfect situation by getting an HR20 and buying a second HDTV (currently my second TV is SD with a conventional DirectTivo) so at least I could watch some of the HD channels unavailable on the HR-250. When I called DirecTV (retentions) I was obvious to me that they could care less. The best deal they offered was $199 and exchange my HR-250, or $299 without the exchange. I really didn’t want “give” them my HR-250 for $100, especially since it was their change in technology that is making it worthless.

I feel like DirecTV is putting its own customers in a terrible position. I’ve paid for three years of high definition with very few channels and now they want me to invest more (in an inferior product, the HR20) to get the new channels. It is not the money that bugs me so much as their disregard for a long term well paying customer.

If I switch to Dish at least I will receive a better pvr, the ViP722 for free, eliminate the mpeg4/ota problem, and give DirecTV the finger!

Am I missing something?

[whitepelican]

You're in a good bargaining position with DirecTV if you really are strongly considering dumping them. Call them back and explain to them why you are switching to Dish, and they just might make it worth your while to stay. As long as you wouldn't be too disappointed if they just tell you "that's the best we can do" and actually disconnect your service, then you've got nothing to lose.

[joed32]

As an eleven year DirecTV customer paying 100+ a month and I am thinking about switching to Dish. The reason is this ….TIVO.

I love Tivo…I have been using it since the first DirecTivo was introduced many years ago and was one of the first to purchase the HR-250. Unfortunately, it is becoming patently obvious that my HR-250 days are numbered. Without mpeg-4 compression I get very few high def channels and have to deal with good, but inconsistent, OTA local HD, rather than over the dish.

I was willing to live with this imperfect situation by getting an HR20 and buying a second HDTV (currently my second TV is SD with a conventional DirectTivo) so at least I could watch some of the HD channels unavailable on the HR-250. When I called DirecTV (retentions) I was obvious to me that they could care less. The best deal they offered was $199 and exchange my HR-250, or $299 without the exchange. I really didn’t want “give” them my HR-250 for $100, especially since it was their change in technology that is making it worthless.

I feel like DirecTV is putting its own customers in a terrible position. I’ve paid for three years of high definition with very few channels and now they want me to invest more (in an inferior product, the HR20) to get the new channels. It is not the money that bugs me so much as their disregard for a long term well paying customer.

If I switch to Dish at least I will receive a better pvr, the ViP722 for free, eliminate the mpeg4/ota problem, and give DirecTV the finger!

Am I missing something?

If they had you send your HR10 back to them then you would be the first one I have ever heard of having to do that. I still have my two HR10s. They simply have no use for them and don't want them back. You must have talked to their worst CSR. You could try again or switch to Dish, good luck to you whatever you decide.

[jimb726]

If they had you send your HR10 back to them then you would be the first one I have ever heard of having to do that. I still have my two HR10s. They simply have no use for them and don't want them back. You must have talked to their worst CSR. You could try again or switch to Dish, good luck to you whatever you decide.

Actually there are many reports now that they are requesting them as an exchange, perhaps as a way to make sure they are not put back into service. That being said, I have read just as many threads where they were supposed to exchange the units and the installers dont take it. I think the key is to tell them that you want to relocate the unit.

[Indiana627]

IMHO, yes you are making a mistake. D* sent me a free HR20 in June to replace my HR10 (and I got to keep my HR10) when I mentioned to them that E* was giving their HD DVR away for free. I would call again and see what happens when you talk to a different CSR. After 4 months of using the HR20, I love it and don't miss the Tivo interface at all.

Why would you want to leave D* which is adding dozens of new HD channels (over 30 already) to go to E* that can't really add more until their new sats are launched (which I don't even know when that is)? With the HR20 and 5 LNB dish, you'd get 5 of your locals channels in HD with D* without having to fight with OTA reception with just as good PQ as OTA.

[RS4]

As an eleven year DirecTV customer paying 100+ a month and I am thinking about switching to Dish. The reason is this ….TIVO.

I love Tivo…I have been using it since the first DirecTivo was introduced many years ago and was one of the first to purchase the HR-250. Unfortunately, it is becoming patently obvious that my HR-250 days are numbered. Without mpeg-4 compression I get very few high def channels and have to deal with good, but inconsistent, OTA local HD, rather than over the dish.

I was willing to live with this imperfect situation by getting an HR20 and buying a second HDTV (currently my second TV is SD with a conventional DirectTivo) so at least I could watch some of the HD channels unavailable on the HR-250. When I called DirecTV (retentions) I was obvious to me that they could care less. The best deal they offered was $199 and exchange my HR-250, or $299 without the exchange. I really didn’t want “give” them my HR-250 for $100, especially since it was their change in technology that is making it worthless.

I feel like DirecTV is putting its own customers in a terrible position. I’ve paid for three years of high definition with very few channels and now they want me to invest more (in an inferior product, the HR20) to get the new channels. It is not the money that bugs me so much as their disregard for a long term well paying customer.

If I switch to Dish at least I will receive a better pvr, the ViP722 for free, eliminate the mpeg4/ota problem, and give DirecTV the finger!

Am I missing something?


Ozam,

Many of us are in the same boat as you with pretty much the same feelings. We are waiting a while longer until we get a sense of where DirecTV is going when the new owners take over. I think that will happen by the end of the year. We will then see if there is any kind of hint as to a follow-on Tivo mpeg4 product.

I think that DirecTV will wait until the first quarter of next year to see how many HR10-250 holdouts there are and then decide a course of action. It makes no sense at all to me that they would just abandon this group of customers, especially if there are a few thousand of us.

[bonscott87]

If Dish offers you what you want then rock on. But switching because DirecTV has no Tivo doesn't make much sense since Dish doesn't have Tivo either.

If I switch to Dish at least I will receive a better pvr, the ViP722 for free, eliminate the mpeg4/ota problem, and give DirecTV the finger!

Not sure why you think the ViP722 is better then the HR20. First, it's not Tivo based. Second, might want to spend some time at Satellite Guys and DBSTalk and research the Dish DVRs first. I believe the 722 is a pretty solid DVR but it has it's host of problems just like any other DVR. It's biggest downside is you can't record 2 OTA at the same time.

And you may not be aware but Dish is also converting all their HD to MPEG4 (in fact they are switching *everything* to MPEG4) so make sure you get an MPEG4 capable receiver. Just this summer they told customers that paid for the Voom channels that they had 2 months to switch to an MPEG4 receiver (and not for free) or else lose the channels.

Not sure what "ota" problem you are going to get over. Dish doesn't carry very many HD locals at all. DirecTV by far carries more markets. But if Dish carries your market and DirecTV doesn't then certainly that's a plus. If they don't then you'd still need OTA with Dish for your HD locals, and again you can only record 1 at a time.

If you want to just leave DirecTV out of spite then by all means do so, nothing wrong with that. Just wanted to make sure you're educated on everything. And you really should visit Satguys or DBSTalk to get all the detailed info on the 722 and Dish in general. Just like with DirecTV there are people that hate Dish and people that love Dish.

[bonscott87]

It makes no sense at all to me that they would just abandon this group of customers, especially if there are a few thousand of us.

Why would a few thousand matter to them when they have over a million HD customers and 16+ million total subs. A few thousand mean nothing. You need to get that straight in your head. ;)

[Ozam]

thanks for all the dialogue. this is exactly the type of info i was hoping to gather. i've been loyal to directv for all these years primarily due to its affiliation with Tivo and was willing to pay a premium to do so, including spending $1000 on equipment. but now that my Tivos are effectively becoming obsolete, i might as well go with the best deal. i'll give retentions one more chance to "keep me" (dish offers a free hd pvr) or just cancel. thanks.

[bonscott87]

thanks for all the dialogue. this is exactly the type of info i was hoping to gather. i've been loyal to directv for all these years primarily due to its affiliation with Tivo and was willing to pay a premium to do so, including spending $1000 on equipment. but now that my Tivos are effectively becoming obsolete, i might as well go with the best deal. i'll give retentions one more chance to "keep me" (dish offers a free hd pvr) or just cancel. thanks.

You are in the best position in that you are really willing to leave. First, get straight to retention by saying "cancel" at the prompt. One trick to use with retention (besides trying at least 2 or 3 times or just keep calling until you get what you want) is when you actually get set to cancel they should ask you for what date you want your service to end (if they don't, ask about it) and then pick a date in the future, say 2 or 3 weeks. Now (assuming you really want to stick with DirecTV) call back in a few days and see if you can strike a deal now (since you are really cancelling and they know you're serious). I've seen guys getting great deals doing this.

I'm sure you'd probably be happy with Dish. But just know it's not the promised land any more then DirecTV is. They all have their good and bad things.

[HiDefGator]

I currently have 3 HR20's that were all suppose to replace HR10's. Not one installer has wanted to take an HR10 with him.

[Ozam]

They do not want an HR-10 they want my HR-250 for which I paid a grand!!! I would rather it be worthless than accept their $100 credit. It is pretty much of an of an insult since the units low value ($ or otherwise) was caused by their actions!

[rlj5242]

They do not want an HR-10 they want my HR-250 for which I paid a grand!!! I would rather it be worthless than accept their $100 credit. It is pretty much of an of an insult since the units low value ($ or otherwise) was caused by their actions! The HR10-250 is referred to as the HR10 sometimes. The R differentiates it from the H10 which is a non-dvr receiver.

You bought and paid for your receiver same as I did. I'm keeping mine and getting the HR20, new dish and multi-switch for $19.95. I was polite and and just asked for what I wanted. When they told me the deal was $99, I reminded them my commitment was over, I was a premiere package subscriber and I used autopay. That convinced the CSR to offer me the better deal. I confirmed that I get to keep my HR10. Before the installers get here on the 17th, I'll have the cables for the HR20 run so they don't have to do anything more than install F-connectors when messing with wires. I don't let anyone touch my system if I don't have to.

-Robert

[mikehome]

I was a serious Die Hard Tivo Fan..have been for years....but after using the Hr20 for a few weeks.... I don't miss it all all. The menus are much faster and beta testing Directv On demand has been a great expierence. I think they are leaping towards a much better product shortly. I hooked up a external drive and have plenty of recording time.

orry Tivo.... DT* is catching and surprassing.

As far as the Dual Buffers...never really used it that much myself. Prob Sports fans do more....so that really wasn;t a issue. I still have my Hr10 hooked up...but rarely use it now

[tvl76]

I was a serious Die Hard Tivo Fan..have been for years....but after using the Hr20 for a few weeks.... I don't miss it all all. The menus are much faster and beta testing Directv On demand has been a great expierence. I think they are leaping towards a much better product shortly. I hooked up a external drive and have plenty of recording time.

orry Tivo.... DT* is catching and surprassing.

As far as the Dual Buffers...never really used it that much myself. Prob Sports fans do more....so that really wasn;t a issue. I still have my Hr10 hooked up...but rarely use it now

X2

The HR20 is easy to use, (very high wife factor)
I have my HR10 and HR20 both in use. I use the HR10 for the weekly series recordings, and the HR20 is used for movies and concerts and sports stuff.

Actually, I rarely use the HR10 anymore, because I setup the HR20 to record the weekly stuff now too. I have problems with some of my locals on the HR10, but no probs at all with the HR20

[silverstreak]

Anybody see a Cubs score?

[DDayDawg]

I'm coming a little late to this party but there are some things I wanted to point out. First, you really don't deal any sort of moral blow to DTV by leaving, they are dealing with so many subscribers that the individual just doesn't kill them. So, you have to accept that leaving DTV and all the new HD programming because they don't have TiVo anymore seems like a bad idea considering Dish doesn't have TiVo either. The bottom line is that TiVo has lost the satellite market.

Now, I wouldn't go to Dish because there is some a good deal of legal wrangling over the DVRs they have out. I'm not sure when all of that will be cleared up but I'm hesitant to jump into a DVR technology that was a judges ruling away from being turned off once already.

Then there is the HR20. I don't like it as much as my HR10-250 but it's not a bad box. I have both hooked up to my Sammy DLP and now I have 4 tuners and tons of storage space so it work out great for me. The HR20 does some things better and some things worse but all in all I'm happy with the new box.

Oh, and on the replacement they aren't going to take your HR10-250 if you own it. If you were one of the people who somehow ended up with a lease then they may take it. They cannot walk into your house and take a $1000 piece of equipment. What they will do is call in and deactivate the card. Luckily I had the guy deactivate a (VERY) old Hughes receiver I wasn't using much anymore instead. They didn't take it, just deactivated the card.

[milominderbinder]

IMHO, yes you are making a mistake. D* sent me a free HR20 in June to replace my HR10 (and I got to keep my HR10) when I mentioned to them that E* was giving their HD DVR away for free. I would call again and see what happens when you talk to a different CSR. After 4 months of using the HR20, I love it and don't miss the Tivo interface at all.

Why would you want to leave D* which is adding dozens of new HD channels (over 30 already) to go to E* that can't really add more until their new sats are launched (which I don't even know when that is)? With the HR20 and 5 LNB dish, you'd get 5 of your locals channels in HD with D* without having to fight with OTA reception with just as good PQ as OTA.Many are having your same experience.
People are getting $99 or $19 or even free deals here on first or added HR20's:
HR10-250 and MPEG4; Upgrade Offer (http://www.tivocommunity.com/tivo-vb/showthread.php?t=361301&page=22&pp=30)

- Craig

[rgswff2]

They do not want an HR-10 they want my HR-250 for which I paid a grand!!! I would rather it be worthless than accept their $100 credit. It is pretty much of an of an insult since the units low value ($ or otherwise) was caused by their actions!


Is DirecTV offering you a $100 credit to take back your HR10-250? I have two sitting in a closet collecting dust since I replaced them with the HR20s. I would love to get $100 for each of them.

[jimb726]

Is DirecTV offering you a $100 credit to take back your HR10-250? I have two sitting in a closet collecting dust since I replaced them with the HR20s. I would love to get $100 for each of them.

I think it is a case of swapping them out they will give you a 100 dollar credit but you obviously you would have to return the old HR10's.

[dscott72]

I would call them back and ask for retention. I was first offered the $299 deal. Called back a 2nd time and got them down to $199. Called back the third time and was able to get them down to $79 ($10 discount over 12 months). I made sure to make it clear that I was not going to trade in my HR10-250.

Interesting note, at time of install, the installer told me that even though the HR20 is a "lease" the installer told me that unless the unit is returned in the first few months, the installers very rarely if at ever at all pick up old equipment. Have been using the HR20 for a week now and so far no complaints other than not having the dual live buffer. First impressions are that the HR20 is a good replacement for the Tivo. I would prefer a combo box that would include Tivo, but so far I have nothing to complain about.

[RS4]

Ozam,

I was recently looking at the dbstalk forum, where there are obviously a lot of folks that love the HR20. In one of the threads that was a few pages long, the OP said something to the effect that now the HR20 has been on the market for a year, would you recommend it as a replacement for the HR10-250. just for grins, I counted up the responses:

Only 1/3 said yes, replace the HR10-250.
1/5 said no way, don't even bother with it.
Of those in between:
use it because it's the only game in town if you want mpeg4 HD from D*
hang on to it as insurance - record on it and on the HR10-250
use the hr20 only for mpeg4
it's ok, but I'd go back to Tivo if they came out with a new one.

I've seen other surveys on the internet and similar threads over at dbstalk plus here. I think the thread above is typical.

What we have here is a company that is forcing you to accept equipment for 2 years without even being able to try it at home first, while they lock you in for another 2 years while less then half of the owners would even recommend it as a replacement.

Then we see other recommendations that you keep you HR10-250 activated. So, in essence, you are rewarding DirecTV by paying them more for their second-rated equipment.

[bigpuma]

RS4 do you mind linking to these surveys please. It is nice of you to summarize the data but a direct link would be better.

[jimb726]

Of course the issue is, the HR20 has NEVER been advertised that it was a Tivo, so of course if you think Tivo is the end all, than you would not consider it to be a replacement for your Tivo. Interestingly a similar survey over there asks if you would recomment the unit to a friend. over 92% and possibly higher said yes. Not sure which poll RS4 is referencing, the only one I could find asked if you would trade in the HR20 for an HR10 and it was 50/50 265 said they would and 262 said they wouldnt.
HR20 trade for HR10 (http://www.dbstalk.com/showthread.php?t=103400)
and
Would you recommend to a friend? (http://www.dbstalk.com/showthread.php?t=102478)
Not quite the overwhelming dislike that might be thought.

Jim

[mdh333]

As dumb as this process is - just call back again and tell them you won't pay the $200 (or whatever.)

$19.95 in shipping costs - which they then credited back with 4 months of $5 credits - and they sent me the HR20-700 about 6 weeks ago. I kept my Tivo unit, and eventually gave it to a friend.

The HR20-700 definitely isn't as nice as the Tivo (the remote really is one of my main complaints), but getting the HD channels makes it worth it. I haven't had any issues with missed recordings or anything.

But...the only people that pay the $300 (or $200) are people that don't complain enough. It's a dumb system, but that's apparently what works for DTV.

[RS4]

Of course the issue is, the HR20 has NEVER been advertised that it was a Tivo, so of course if you think Tivo is the end all, than you would not consider it to be a replacement for your Tivo. Interestingly a similar survey over there asks if you would recomment the unit to a friend. over 92% and possibly higher said yes. Not sure which poll RS4 is referencing, the only one I could find asked if you would trade in the HR20 for an HR10 and it was 50/50 265 said they would and 262 said they wouldnt.
HR20 trade for HR10 (http://www.dbstalk.com/showthread.php?t=103400)
and
Would you recommend to a friend? (http://www.dbstalk.com/showthread.php?t=102478)
Not quite the overwhelming dislike that might be thought.

Jim

But of course it is. Half of the people would trade their HR20. That is no where near the acceptance as many of you would like us to believe. This poll clearly shows that half the folks want a Tivo.

Need I remind you folks once again that this is a Tivo forum, not the HR20, so the focus is going to be on Tivo products. People want something better than a Tivo when they are switching. Would you want a product that only half the people think is better - especially a product that you can't try up front and that you are locked in for the next 2 years?

[Billy66]

Would you want a product that only half the people think is better - especially a product that you can't try up front and that you are locked in for the next 2 years?


As long as I was one of those people then yes. If I were part of the other half, then no.

[bonscott87]

But of course it is. Half of the people would trade their HR20. That is no where near the acceptance as many of you would like us to believe. This poll clearly shows that half the folks want a Tivo.

Need I remind you folks once again that this is a Tivo forum, not the HR20, so the focus is going to be on Tivo products. People want something better than a Tivo when they are switching. Would you want a product that only half the people think is better - especially a product that you can't try up front and that you are locked in for the next 2 years?

And of those half how many will/would actually leave DirecTV if there was no Tivo? Probably very few. *THAT'S* the only number that counts.

IT DOESN'T MATTER IF PEOPLE PREFER A TIVO OR NOT. IF THE HR20 IS GOOD ENOUGH THEN THAT IS ALL THAT MATTERS.

Maybe that's not a glowing endorsement but in what reality does it matter? People are getting the HR20. Most are satisfied with it, at least enough to stay with DirecTV perhaps because of all the new channels. Not sure why this concept is so hard for you to understand. Heck, if 90% of people polled prefer Tivo it still doesn't matter now does it? If what they have is good enough then all is well. If it's not good enough, go somewhere else if you can use something that is good enough. Simple enough concept, no?

You have this burning crusade that the HR20 isn't as good as a Tivo. Maybe it isn't. But again, in what universe does that matter? Is the Dish DVR as good as a Tivo? Most would probably say no but that hasn't stopped Dish network from having a growing sub base with millions of their home grown DVRs. Hasn't stopped *tens of millions* of people with cable from getting whatever crappy cable DVR gets handed to them. It just doesn't matter and the sooner you realize that the sooner you'll be happy. If that is even possible.

[RS4]

And of those half how many will/would actually leave DirecTV if there was no Tivo? Probably very few. *THAT'S* the only number that counts.

IT DOESN'T MATTER IF PEOPLE PREFER A TIVO OR NOT. IF THE HR20 IS GOOD ENOUGH THEN THAT IS ALL THAT MATTERS.

Maybe that's not a glowing endorsement but in what reality does it matter? People are getting the HR20. Most are satisfied with it, at least enough to stay with DirecTV perhaps because of all the new channels. Not sure why this concept is so hard for you to understand. Heck, if 90% of people polled prefer Tivo it still doesn't matter now does it? If what they have is good enough then all is well. If it's not good enough, go somewhere else if you can use something that is good enough. Simple enough concept, no?

You have this burning crusade that the HR20 isn't as good as a Tivo. Maybe it isn't. But again, in what universe does that matter? Is the Dish DVR as good as a Tivo? Most would probably say no but that hasn't stopped Dish network from having a growing sub base with millions of their home grown DVRs. Hasn't stopped *tens of millions* of people with cable from getting whatever crappy cable DVR gets handed to them. It just doesn't matter and the sooner you realize that the sooner you'll be happy. If that is even possible.

Scott, we all know that you have a burning crusade to get folks to accept a second-class box because that is what you did. I have been pointing out for months that the acceptance rate of the HR20 is not nearly as high as what you guys let on. I've typically seen numbers of between 33 and 42%, and Earl's poll confirms what I had been saying.

And of course that is a big deal to DirecTV when they discover folks leaving the fold now because there is no Tivo and the replacement product is not widely accepted. And it also means that DirecTV has 2 years to get the HR20 up to par or another group of folks will be leaving.

I'm hoping that DirecTV looks at Earl's poll and takes it to heart. Maybe they'll actually make something out of the box before they start losing customers.

It cracks me up that you guys come over to this Tivo forum spouting off about a second-rate box when most of here know it doesn't come close in its acceptance level to a Tivo. :D

[bigpuma]

Scott, we all know that you have a burning crusade to get folks to accept a second-class box because that is what you did. I have been pointing out for months that the acceptance rate of the HR20 is not nearly as high as what you guys let on. I've typically seen numbers of between 33 and 42%, and Earl's poll confirms what I had been saying.

Where did you see that. Could you provide a link to these polls?

[bonscott87]

Scott, we all know that you have a burning crusade to get folks to accept a second-class box because that is what you did.

Actually no. I don't accept a second class box at all. Why do you think you can speak for me? I tried it *a year ago* and have come to really like it as has my wife. Gee, if you would have tried it a year ago you'd only have a year left on your commitment. Tragic you've spent a year crying about it instead. I have no burning crusade to get people to get an HR20, I could care less. Get an HR20 for the new channels or don't. Go to cable if you want. I don't care at all.

I still don't understand your problem with the commitment. Cable or FIOS will "buy out" your commitment in a heartbeat to switch. You have nothing to lose but you just want to complain and cry about it instead. In fact you posted a while back that you could get one for $19.95 but refused because you don't want the commitment. Look, you are never going to get away with no commitment. Accept that and either get one and have cable buy you out if you want to leave or JUST LEAVE for cable already. They will welcome you with open arms with a 12-18-24 month commitment to triple play and Tivo's 1-3 year commitment to it's service. Please go and be happy and quite your crying over spilled milk. Get over it.


I have been pointing out for months that the acceptance rate of the HR20 is not nearly as high as what you guys let on. I've typically seen numbers of between 33 and 42%, and Earl's poll confirms what I had been saying.

So? Did you not read anything I posted above? You refuse to read anything that is different then what you think. You want new HD channels you get a non-Tivo receiver. Period. Deal with it.


I'm hoping that DirecTV looks at Earl's poll and takes it to heart. Maybe they'll actually make something out of the box before they start losing customers.

You still don't get it, yet again. Lose what customers?
No SD Tivo for over 2 years. Customer subs up, churn down. Tivo losing 125K DirecTivo users every quarter and growing. Yet DirecTVs subs are up. Maybe some of those people are leaving DirecTV as well but with subs up and churn down why would they care? It only means they are getting new customers that are more loyal to DirecTV then anything else, which is all good for them don't you think?

No HD Tivo for over a year. HD subs WAY up, churn down. Maybe 100K HR10 users left without an MPEG4 box, if that. Many HR10 users are getting 2nd, 3rd and 4th HR20s (if you'd do some research you'd see that) as they convert more and more to the platform that gives them the new HD. Sure, some people have left and good for them. But it's all in the normal churn, which is down near record lows for the company.

You just refuse to see the facts don't you? Just because someone might prefer a Tivo doesn't mean they will drop DirecTV over it. In fact in the poll you refer too most of the people that said they would prefer a Tivo have stated that they aren't going anywhere. The HR20 performs fine for them but they would prefer a Tivo. Ummm, that means they aren't going anywhere. I guess you like to quote numbers but fail to read into what the numbers mean.

HEY CAPTAIN OBVIOUS, the HR20 is no Tivo. Well, duh.


It cracks me up that you guys come over to this Tivo forum spouting off about a second-rate box when most of here know it doesn't come close in its acceptance level to a Tivo. :D

I guess you don't pay attention much do you. Again Captain Obvious, the HR20 isn't a Tivo. No secret. Either deal with it or go with another provider that offers Tivo. Please, go where you will be happy. If you won't be happy without Tivo then why torture yourself, go to cable and get a Tivo. Sounds like a simple solution to me. You have nothing to lose, Cable will buy you out in a heartbeat to get you to switch.

Man is this fun, debunking your FUD all the time. I'm in the zone today, keep it coming. :D

[Fahtrim]

Yes, In my opinion you would be making a mistake to switch. The HR20 combined with all the new D* HD channels seems to be the best option right now.

Play CSR Roulette (sp?) until you get the right deal.

[milominderbinder]

Yes, In my opinion you would be making a mistake to switch. The HR20 combined with all the new D* HD channels seems to be the best option right now.

Play CSR Roulette (sp?) until you get the right deal.
Check out the success stories in this thread:

HR10-250 and MPEG4; Upgrade Offer (http://www.tivocommunity.com/tivo-vb/showthread.php?p=5580550&&#post5580550)

Follow that script and make your call. You'll never know until you try.

- Craig