No audio on 6.3e

[bpratt]

I just returned from a 10 day vacation and started watching some of the new shows. One of my two HR10-250s recorded several shows with no audio. Both of the Heros recordings and a Law and Order SVU have no audio. I checked the audio settings on the HR10-250 and they are set properly.
Both units have been running on 6.3d or 6.3e for about 9 months and this is the first problem I have seen.

All my local HD channels are recorded OTA. Has anyone else seen audio problems on 6.3e? I restarted the failing unit. Any other suggestions?

[RandCfilm]

I just returned from a 10 day vacation and started watching some of the new shows. One of my two HR10-250s recorded several shows with no audio. Both of the Heros recordings and a Law and Order SVU have no audio. I checked the audio settings on the HR10-250 and they are set properly.
Both units have been running on 6.3d or 6.3e for about 9 months and this is the first problem I have seen.

All my local HD channels are recorded OTA. Has anyone else seen audio problems on 6.3e? I restarted the failing unit. Any other suggestions?Since I don't know your audio set up I will take a guess that you have DD selected. This has happened to me on a rare occasion, go to audio setting and select PCM instead of DD. All my units go thru and AV receiver and I think my AV unit get stuck in a loop expecting something other than DD so no sound outputs. Once I get sound thru the PCM setting I go back and change the audio setting back to DD and everything is back to normal.

[bpratt]

I have always had it set to "Record Standard Audio" and PCM. I tried setting it to DD and then back to PCM, but the shows that have no audio still have no audio. I guess I'll just have to delete them. I hope the reboot will stop it from happening again. Time will tell.