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View Full Version : Account not activated / Account Already Active - Huh?


Okeemike
09-29-2007, 07:45 AM
Hi guys.

I have an S3 that I set up two days ago. On the box, there was a sticker indicating that the account was already active. When I go to the TiVo website, I am told that the account is already active as well. However, when I go to the settings page on the TiVo itself, is says that the account is not yet active, and I am on day 2 of 5 (I assume of free service or something).

Am I missing something here?? I've forced a dozen calls, and got the Spring 2007 update, however, I am not able to get the broadband content up and running (I want to watch SOMETHING while I wait on the cable guy)...I assume this won't be active until the unit thinks it's active.

Any thoughts?

Dr_Diablo
09-29-2007, 12:21 PM
It should have updated your Tivo by now, if it does not do so by at least Monday a call to Tivo would be in order to correct the problem

Okeemike
09-29-2007, 03:20 PM
I ended up calling TiVo (as I had nothing better to do), and it turns out that my TSN was incorrect on my account. The CSR nailed on the first try.