Philips Tivo won't hang up

[halter100]

After an electrical storm yesterday I had no phone service. I checked all connections and everything was fine. Turns out my Philips Tivo was attempting to call in, getting a "no dial tone" and hanging, leaving my phones on busy. As soon as I unplug the Tivo, the pnone service works fine... the Tivo phone line works fine with a phone plugged in, but Tivo can't find a dial tone. I have plugged and unplugged several times to no avail. If I try to use Tivo dial-in, I have no phone. If I use my phones I haveTivo dial in. Any help? I'm thinking after a Tivo dial in either test or an actual call the dial tone fails (even though there is a dial tone) but Tivo doesn't hang up....

[JimSpence]

I'm sorry to report this, but it seems the storm has fried the TiVo's modem.

Exactly what model is your TiVo?

[Soapm]

You did reboot the Tivo, right?

[wolflord11]

Try rebooting the Tivo.

If this does not work, then it could very well have a dead modem.

[halter100]

I have an old Philips Tivo model ptv300. It was refurbished two years ago when the hard drive died with an 80 meg and a new modem if I remember correctly.

[JimSpence]

Time to get a new TiVo. :)

[gastrof]

Or it's time to get a new external plug-in modem.

http://www.weaknees.com/tivo-modem-fix.php

[halter100]

thank you all for your help I guess I'll take Tivo up on their trade up offer since
I have a lifetime membership