My PC no longer appears in Now Playing

[kimclark]

My PC (XP), running the Tivo Desktop software, no longer appears in the Now Playing list. It previously worked flawlessly, and I miss transferring home movies on to the Tivo. My PC is running version 2.4a (I re-installed it, from 2.3), and the services are running. The Tivo services are allowed in my firewall, but I turned it off (the firewall) just to be sure. I've reset my wireless router and my cable modem.

The Tivo is connected to the wireless network. I can access the live365 stations, it updates, *and* I can download videos from the Tivo to my computer! So I can see it, it just can't see me. I tried adding my PC manually, but it says no server is found on that address. Could you please offer some suggestions, or troubleshooting steps to take? Thanks so much,
Kim

[justin99]

I am having the exact same issues. mine worked great and then all of the sudden stopped.

[windracer]

It sounds like a firewall issue. Make sure you have all the ports (http://customersupport.tivo.com/LaunchContent.aspx?CID=127D5F60-EF84-4790-85AC-8FC6D408B5A7) open that TiVo Desktop requires.

If you temporarily disable your firewall, can you see your PC in the NPL?

[justin99]

I have disabled the windows firewall and i am not running any other software firewall. I have opened up every port that i am aware of to open in the router and still nothing. I cant even see the my pictures and music folders anymore. WHen in tivo desktop i can transfer from the tivo to pc just not vice versa.

[rcobourn]

If you were previously limiting which Tivo's could see your PC, check those settings in the Desktop options. Something got botched up in 2.4a, I had to set it back to allowing all Tivos. Server / TiVo Server Properties / Access Control / Automatic. If you try Custom, you'll find you can't check any of the boxes. If you previously had Custom and one or more TiVos checked, they are blank now.

[justin99]

I have no idea what happened but i formatted my pc and started over and now everything is working again. I did this because Amazon unbox wasnt working and now it is. I think it was something running in the startup more than a firewall issue.