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View Full Version : Phone Dialing Not Working After Zipper


ARC
05-28-2007, 09:03 PM
I had this problem before (say, 8 months or so ago), and now that I am seeing it I recall :) When I bought my HR10-250, I let it do the phone calls in on verision 3.1.x, made sure it was functioning properly for a couple of weeks, then bought a 750 gig drive and zippered it. Afterwards, I tried to perform a call in and the phone dialing connection failed so I just blew it off, as the hacks were working quite nicely and I could do everything I needed to do.

In "Test Phone Connection" on the HR10-250, Preparing and Dialing both pass with a "Done", but Connecting says (Negotiating...) for 5 minutes or so, eventually errors out with a "Test Failed", Failed while negotiating....

I can dial the access number using the same line with a handset and get the typical handshake protocols audibly. I tried two different local Austin phone numbers. Same results.

I think when I had this error 8 months ago I didn't bother working through it since I didn't need to make calls in. Now that I want 6.3d, I thought that making the phone call would be one way to get the update file. The phone dialing function worked prior to me using zipper, and stopped working afterwards. So I ASSuMEd <G> that zippering and fakecall had somehow disabled it, and didn't pursue it.

Any suggestions on debugging the phone problem?

As another possibility of getting the latest update file I telnet'ed over add63.tcl and
executed it. I thought it would go to work the very next "2am" afterwards, but I still only have 6.3a in my SwSystem. Perhaps tonite it will work?

whitepelican
05-29-2007, 12:21 AM
I've never used Zipper, but I'm assuming it adds a couple of "route" statements in your rc.sysinit.author file. If so, then those are blocking the phone call from going through. You could just comment out those route lines in rc.sysinit.author, and reboot, then it should be able to complete the phone call.

ARC
05-29-2007, 12:29 AM
would telnet still be able to access the unit once I rem the "route"s and reboot, or would it no longer be able to know it's fixed ip address?

whitepelican
05-29-2007, 08:23 AM
You would still be able to telnet/ftp. The route statements just block the Tivo from connecting with the mothership.

JWThiers
05-29-2007, 08:31 AM
Yes you would still be able to telnet in. The route commands just prevent the calls from occurring. Actually the calls occur, no information is never sent out so it fails to negotiate.

I believe, and I could be wrong, that what is happening (In over simplified terms) with the route commands is any communications with the specified IP gets re routed to 127.0.0.1 which basically means it never leaves the modem, because that IP is an internal to the modem or NIC feedback.