TIVO will not record one Channel!!!!!

[jbbcd]

I'm not sure TIVO is for me, way way too many wrong channels being recored (going on 6 months now). Channel line ups changing, etc, etc, etc...........Now tonight guess what happened!
The one channel I wanted to TIVO was a black screen! thats all I got! So I went to another TV in the house to check TW cable & the program WAS ON! SO, I go back to TIVO & check again. Guess What! Unbelievable! The one and only one channel I want to TIVO for my wife will not come in, I mean black screen! So I channel up and down & recieve all other channels!Now is that weird or what!! I'm taking that as a sign to quit TIVO. :eek: :down:

[Doright]

If this has been going on for 6 months, you sure have a lot of patience.

After about a week, I would have called DTV and made sure I had the proper software version etc. Then swap out the unit. Maybe bad hard-drive.

It's called trouble-shooting. Just keep trying things until you get it right....

But don't give up on Tivo. Once it's working right you'll love it.

[JimSpence]

What happens after you do a reboot?

[rdrrepair]

Are you hooked up thru a cable box and then to the TiVo?
-or-
Is the cable running from the wall to the TiVo box only?

I have one of my TiVo's hooked up to cable only and another hooked up to a cable box.

TiVo 1) In my area channel 54 is FoxNews with the TiVo box & cable only

TiVo 2) The one TiVo that goes thru the cable box is channel 62 FoxNews.

I have the same cable provider - I use 2 different channel lineups - I suspect that you should re-run guided setup - this should take care of your problem.

If you are using just the TiVo box then some shows, like HBO might not work. I get CineMax on channel 75, Showtime on 76, TMC on 77 with the cable box & TiVo 2- If I use TiVo 1 without the cablebox I do not get those channels. They are black, like yours.

Re-running guided setup should really help you out if you go into this with an open mind - you will not loose any recordings if you re-run guided setup - just don't hit the "clear and delete everything" option!

[adrenalinekick]

Do you have Comcast? Minneapolis?

This same thing has happened to me. I don't get it. When tivo-ing try putting the tv on the channel that you are recording... that works for me. (Which is then pointless because I cant watch anything else). Either I can record a channel and not watch anything else. Or I can not record a channel and be able to watch anything. I'm starting to think its the cable company...

[jbbcd]

Ok thanks, I will run guided set up again (how many times must I do this in a month??)
It seems I have been doing this 2-5 times a month. Meaning I lose 2-5 programs a month. When thats 3/4 of all I watch a month, its very upsetting!!
I have a splitter from the wall:
One goes to TIVO box
One goes to TV (so my wife can watch regular TV when she wants, just hit the game button and we are watching live TV & TIVO still records whatever is schedualed ~I WISH!~)
I have TWC
Nothing changed after a restart.
Thanks again for the moral support, my patience is running away from me here on this one.

[jjberger2134]

Have you tried looking at your Channel List? The list of the channels that your TiVo receives can be found by going to TiVo Central -->Messages&Settings -->Settings --> Channels.

Look to see if the channel in question is checked or not. If it is unchecked, check the box and see if that helps.