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Vuce
04-15-2007, 01:30 PM
I have a HR10. I've had one for three years. The first one died after a few months and they sent me a new one. This one has been working great for the last 2 1/2 years. Within the last week or so I'll get a "searching for satellite signal" message on the screen. There are no obstructions to my dish, it happens on bright sunny days (no rain fade or anything), and it ONLY happens on channels over 100. All my locals and even HBO HD on channel 70 or Channel 95 ( I watch selected Yankee games in HD) stay on all the time. A couple times my HR10 just shut off and re booted on its own. I've had no similar messages on any of my other 4 DVRs in the house. Recordings have been cut off in the middle because of the problem. I have to add that all the signals show up strong 85 or higher. And it isn't just one tuner that it happens on. If I am watching tuner 1 (a lower local channel with no interruption) then it'll says tuner 2 is searching for a signal and vice versa. If I just leave it on the tuner that is blacking out, the signal comes and goes without a pattern.

I recently added the D* protection plan for the moment when it sounds like it will completely crap out. Anyone else have this problem? And does it simply sound like the box is just dying a slow death?

JimSpence
04-15-2007, 04:31 PM
Have you checked all transponder signals on all satellites? See if anything looks weird.

Check all cable connections for corrosion or looseness.

Vuce
04-15-2007, 04:50 PM
Yep. All the transponders are fine. And it doesn't make sense that it switches between both tuners and all the local channels and HD block of channels are always fine. Any time the tuner is on channel 100 or higher it will go out every now and then.

JimSpence
04-15-2007, 05:23 PM
Have you rebooted the unit?

Vuce
04-15-2007, 07:04 PM
I have rebooted it a couple of times. And it has also rebooted itself a few times too!

JimSpence
04-15-2007, 09:44 PM
Call DirecTV and have them reauthorize the access card.

Budget_HT
04-15-2007, 11:02 PM
You could try swapping ports that feed the HR10 on the multiswitch. I had a bad port on a multiswitch once that had similar symptoms to yours.

Cody21
04-17-2007, 06:51 PM
FWIW - update 6.3c seemed to start displaying a "brief" SEARCHG FOR SATELLITE blah blah blah message. It doesn't impact my viewing. But like I said, it seemed to start displaying that message rught after that upgrade.

YMMV

Budget_HT
04-17-2007, 11:09 PM
Cody,

Many folks have reported seeing that message post-6.3, including me.