View Full Version : TiVo - when did you stop caring?
Series 1
owners did not get DST update even though 'Lifetime Service' was to have included software updates to keep the product current. While the lack of a correct DST setting is inconvienient, it does not seriously affect me since I don't use manual recordings or watch much live TV. TiVo as a product and a service was always about making life simpler and easier for the consumer. Three weeks of time being incorrect is not the end of the world but it hurts a little too feel abandoned by TiVo. Later series TiVo products have received features that the originals could not support because of hardware needs that the series did not have. This I can accept that it is the hardware I purchased and it is what it is, warts and all. Fixing the time offset from GMT by one hour for these three weeks would have seemed to be a customer service benefit. TiVo chose to save programming time and money at the expense of customers who believed in them way back when. Whatever.
Now on my lifetime series1 I see a "NEW Feature: Movie & TV Downloads!" but those options are only available to series2 and series3 boxes connected that are broadband connected. Is there a hardware reason my broadband series1 can't use this or is it just because TiVo chooses not to make it available?
I feel like I was just lied to again...
Series2 and series3 owners take heed. Someday you will be the customers getting the short end of the stick from TiVo...
stevel
03-14-2007, 03:58 PM
"broadband series1"? No such thing.
I do agree that it is somewhat tacky of TiVo to send promotions to boxes that can't make use of the advertised feature. This has happened before, and is usually an unintended error.
TydalForce
03-14-2007, 04:01 PM
I believe the S1 boxes can be "hacked" (for lack of a better term) to go broadband, but were never officially built that way. So those are effectively "unsupported" configurations.
I'd imagine that there's also some technical reasons behind it, mostly in the form of the S1's hardware being different from the S2/S3 line in terms of architecture and performance (and drive capacity). In their stock configurations, they just can't handle it.
Chester_Lampwick
03-14-2007, 04:01 PM
[QUOTE=JJNow on my lifetime series1 I see a "NEW Feature: Movie & TV Downloads!" but those options are only available to series2 and series3 boxes connected that are broadband connected. Is there a hardware reason my broadband series1 can't use this or is it just because TiVo chooses not to make it available?
[/QUOTE]
There's never been a broadband connected Series 1. Tivonet, Turbonet, Airnet, and CacheCard are not officially supported as they weren't created by TiVo Inc. Do you wan't to try a movie download by phone line?
Atomike
03-14-2007, 04:24 PM
On the broadband movie thing - I wouldn't get too upset about this. It's just part of the problem with owning an unsupported box. I can't see getting too upset with Tivo for this.
However, the Daylight Savings Time thing is inexcusable. This is sloppy beyond belief. Here, Tivo is clearly not fulfilling its contractual obligations to you, and therefore I believe they own you some monetary compensation. At the very least, an immediate fix and apology are certainly in order. Lifetime service is just that. If you box still works, Tivo owes you the correct time on that box - if they don't provide it, they instead owe you your full lifetime fee back.
aadam101
03-14-2007, 04:33 PM
On the broadband movie thing - I wouldn't get too upset about this. It's just part of the problem with owning an unsupported box. I can't see getting too upset with Tivo for this.
However, the Daylight Savings Time thing is inexcusable. This is sloppy beyond belief. Here, Tivo is clearly not fulfilling its contractual obligations to you, and therefore I believe they own you some monetary compensation. At the very least, an immediate fix and apology are certainly in order. Lifetime service is just that. If you box still works, Tivo owes you the correct time on that box - if they don't provide it, they instead owe you your full lifetime fee back.
Unsupported? Since when did Tivo stop supporting them?
TiVoStephen
03-14-2007, 04:49 PM
TiVo has never stopped caring.
TiVoStephen
03-14-2007, 04:50 PM
I'm sorry to hear that Series1 units got the Amazon promotion. That was not intentional and I'll investigate.
jsmeeker
03-14-2007, 04:53 PM
"broadband series1"? No such thing.
I do agree that it is somewhat tacky of TiVo to send promotions to boxes that can't make use of the advertised feature. This has happened before, and is usually an unintended error.
I was actually surprised to see the Amazon UnBox announcement on my TiVo. It's been a long time since I've seen a promo for a TiVo product that I can't use because I only have a series 1. I thought they had stopped doing that long, long ago.
I was all exctited, thinking there would be a video promotion for this starring one of my favorite TiVo people. But no luck. :(
ZeoTiVo
03-14-2007, 04:56 PM
I was actually surprised to see the Amazon UnBox announcement on my TiVo.
is your S1 modded to use the network instead of phone line?
jsmeeker
03-14-2007, 05:03 PM
is your S1 modded to use the network instead of phone line?
nope.. the only hack to it is a replacement of the original hard drive with a newer and larger drive to get more space.
dcheesi
03-14-2007, 05:22 PM
Unsupported? Since when did Tivo stop supporting them?I think he meant in terms of new features. The "support" issue is tricky with TiVo, since they promised certain things with regard to "lifetime" service. However it has been clear for years now that S1 is not supported for new development/features. Personally this doesn't even bother me anymore, especially after things like the PBS broadcast-flag debacle with the newer units/software... My S1 is nice and stable as-is, thank you :)
The DST thing is kind of a gray area; it's not a new feature, per se, yet it's not truly a bug either. I suppose an argument could be made that since TiVo, Inc. did nothing to "break" the S1s, that the DST issue is just an existing limitation of the S1 (just like the hardware limitations) and thus TiVo isn't required to address it.
It's an interesting thought experiment, though: IIRC, Lifetime service is defined as continuing guide service, etc. for as long as the box still works. If a latent software bug caused the S1 boxes to stop getting guide data, would it be TiVo's responsibility to restore service per the agreement, or could they say that the boxes have stopped working? Now, what if TiVo made a change to the guide service that rendered the old boxes incompatible --same ethical conclusion, or different?
ChuckyBox
03-14-2007, 05:27 PM
The only real solution here is to post a thread threatening a class action lawsuit that no one has any intention of actually filing.
jsmeeker
03-14-2007, 05:33 PM
like a class action would actually fix the issue.
What would happen would be that a bunch of lawyers would get more money, TiVo would be out of money used to defend the action, and Series 1 owners would get maybe a month of free service on a Series 2 or Series 3.
jimnoblett
03-14-2007, 05:42 PM
The only real solution here is to post a thread threatening a class action lawsuit that no one has any intention of actually filing.
Or file a complaint with the FTC, BBB and your state attorney general. All of those are free and might actually get TiVo's attention.
Damnit - it's been a while. I misplaced my "Another Class Action Suit" shotglass. Zeo, can I borrow yours?
That said, it's a pity the notification showed up on an S1 TiVo, but as TiVoStephen said, he'll look into that aspect.
As for not supporting/caring - the terms of the Lifetime do not guarantee you new features whether or not your HARDWARE becomes obsolete. You considered whatever you paid for Lifetime reasonable for the then-existing feature set, and it still does all it did back then. And they do frequently offer upgrades and transfers of your Lifetime to new units - free or with a fee depending on the situation.
Or file a complaint with the FTC, BBB and your state attorney general. All of those are free and might actually get TiVo's attention.
Attention to do what - upgrade old hardware to new for free out of the goodness of their hearts?
That's like asking Microsoft for a new 4GHz dual Zeon PC because although your old Athlon 1GHz Windows XP PC still works with Windows XP, it isn't capable of decoding 1080P VC-1 encoded video files because it lacks the processing power. Sheesh!
jsmeeker
03-14-2007, 05:53 PM
That said, it's a pity the notification showed up on an S1 TiVo, but as TiVoStephen said, he'll look into that aspect.
I don't think it's that bad. Just surprising/unexpected as I have not seen anything like this in a a long time.
dcheesi
03-14-2007, 06:01 PM
As for not supporting/caring - the terms of the Lifetime do not guarantee you new features whether or not your HARDWARE becomes obsolete. You considered whatever you paid for Lifetime reasonable for the then-existing feature set, and it still does all it did back then. And they do frequently offer upgrades and transfers of your Lifetime to new units - free or with a fee depending on the situation.EDIT: realized you were still talking about the Unbox promotion, not the other issue :o
jimnoblett
03-14-2007, 06:02 PM
Attention to do what - upgrade old hardware to new for free out of the goodness of their hearts?
That's like asking Microsoft for a new 4GHz dual Zeon PC because although your old Athlon 1GHz Windows XP PC still works with Windows XP, it isn't capable of decoding 1080P VC-1 encoded video files because it lacks the processing power. Sheesh!
BZZZZZT! Wrong answer. I don't expect TiVo to update my hardware, or give me new features. Obviously you haven't been paying attention. All I want from TiVo is for my service to work like all the other units out there. There have been fixes sent down for EVERY other box but the S1 SAs. I bought lifetime from TiVo with their assurance that the service would last for the life of the box. The box still works correctly, the service doesn't. If that isn't simple enough for you, I can break it down a little more....
BZZZZZT! Wrong answer. I don't expect TiVo to update my hardware, or give me new features. Obviously you haven't been paying attention. All I want from TiVo is for my service to work like all the other units out there. There have been fixes sent down for EVERY other box but the S1 SAs. I bought lifetime from TiVo with their assurance that the service would last for the life of the box. The box still works correctly, the service doesn't. If that isn't simple enough for you, I can break it down a little more....
Having never owned an S1, I have no shame in admitting my ignorance of any bugs or broken (previously functioning) features on those units. By all means - please elaborate!
I don't disagree with the expectation that obvious/major bug fixes (but NOT new features that can't be supported in the hardware, or even new features like folders, undelete etc) should be incldued for subscribed (whether Lifetime or not) S1 folks.
psyton
03-14-2007, 06:14 PM
I'm sorry to hear that Series1 units got the Amazon promotion. That was not intentional and I'll investigate.I'll save you the troubleOur engineers have been working on alternate solutions for [insert problem here] for a long time, but unfortunately none exist.As for everyone else, if Tivo would just state the obvious and stop blaming their engineers for what is clearly a corporate decision, then maybe the tone might be a little different?
But then again, there's that whole setting false expectations thing, you know, "We're not going to leave you high and dry"; credibility. But honestly, I still think it would have been a lot different if Tivo was upfront and honest about the situation...
jimnoblett
03-14-2007, 06:20 PM
As for not supporting/caring - the terms of the Lifetime do not guarantee you new features whether or not your HARDWARE becomes obsolete. You considered whatever you paid for Lifetime reasonable for the then-existing feature set, and it still does all it did back then. And they do frequently offer upgrades and transfers of your Lifetime to new units - free or with a fee depending on the situation.
BZZZZZT! Another wrong answer. My clock is wrong, my guide is wrong, and manual recordings no longer record at the proper time. My hardware still works just as well as it did before the DST change. My now-existing feature set is very much diminished from the pre-DST days. If you are going to come in and give us poor S1 owners the benefit of your wisdom, you should actually read the messages. If you did, you would have seen that what we want from TiVo is a fix to give us back what we used to have.
Ahh - you're a recent DST disappointee. Should've guessed from the tone & post count :) Fair 'nuff.
They did apologize, but said they couldn't get a fix out in time. Things should be OK by month-end (IIRC, from the press release) when the 'old' DST switch kicks in and I doubt it'll be an issue at future DST back/forth switches (didn't they say that they'd fix it by then?)
willmw
03-14-2007, 06:34 PM
Based on my recent experience with loss of local dialup number for my parents S1 with lifetime, they don't appear to care that they now have no option for getting guide data to that box that won't cost them additional money. Or, at least they don't seem to care enough to allow them to use the toll free option. :(
ZeoTiVo
03-14-2007, 06:59 PM
well I was wrong after reading TiVoPony's new thread on getting the fix from the forum member. So I just deleted all my speculation posts on a fix being found that TiVo could not support and post this to note I did so
hornblowercat
03-14-2007, 07:11 PM
BZZZZZT! Another wrong answer. My clock is wrong, my guide is wrong, and manual recordings no longer record at the proper time. My hardware still works just as well as it did before the DST change. My now-existing feature set is very much diminished from the pre-DST days. If you are going to come in and give us poor S1 owners the benefit of your wisdom, you should actually read the messages. If you did, you would have seen that what we want from TiVo is a fix to give us back what we used to have.
So you feel so bad that you just had to create another thread on the same topic that has already been talked about way too much, time has passed and there is nothing that is going to change, a clear explanation was given as to why you did not get a fix but hey, go ahead, start another thread and have a pity party.
TiVoPony explained the phone thing was not TiVo's decision.
Sorry, I was sympathetic orignally but I've seen just way to much crying about this. Go update your equipment if you're so unhappy.
jimnoblett
03-14-2007, 07:35 PM
So you feel so bad that you just had to create another thread on the same topic that has already been talked about way too much, time has passed and there is nothing that is going to change, a clear explanation was given as to why you did not get a fix but hey, go ahead, start another thread and have a pity party.
TiVoPony explained the phone thing was not TiVo's decision.
Sorry, I was sympathetic orignally but I've seen just way to much crying about this. Go update your equipment if you're so unhappy.
YOU need to read the messages before you go giving us the benefit of YOUR wisdom.
I have said nothing about phone lines whatsoever. All I have ever wanted was to be put back like I was. If you had bothered to read the messages that I have posted, you would have seen that. If I had wanted to upgrade my equipment, I would have already done so. My S1 worked fine and I had no reason to spend any more money than I have. If you don't want to read about us S1 folks bitching about this subject, DON'T READ THE FREAKING THREAD. If the situation doesn't affect you, more power to you, but there seem to be some folks that just have to tell me that I don't have a problem, and that I should sit down & be quiet. Sorry, but that ain't happening.
All that being said, it appears that TiVo is going to step up to the plate and fix the problem. So just maybe all the bitching did get results.
jimnoblett
03-14-2007, 07:44 PM
Ahh - you're a recent DST disappointee. Should've guessed from the tone & post count :) Fair 'nuff.
They did apologize, but said they couldn't get a fix out in time. Things should be OK by month-end (IIRC, from the press release) when the 'old' DST switch kicks in and I doubt it'll be an issue at future DST back/forth switches (didn't they say that they'd fix it by then?)
Yeah, I tend to read a lot more than I post. I don't say much unless it's my ox that's getting gored.
What really caused the ill feelings was the fact that TiVoStephen pretty much promised S1 users that TiVo wouldn't leave us high and dry. Then TiVoJerry told us that TiVo tried to find a fix but were not able to. Turns out that was wrong and now it seems that TiVo will push out a fix that jberman came up with.
Many props to jberman! :D
Posted
request for available DST update.
Yes, I have the broadband hardware installed (to rid myself of the evil local phone company) and hope that IF there is no hardware reason not to offer this service to my series1 box I will have that option someday...
jjberger2134
03-14-2007, 08:39 PM
Look here for your Series 1 DST Solution:
http://www.tivocommunity.com/tivo-vb/showthread.php?t=344459
jjberger2134
03-14-2007, 08:40 PM
here is the direct link to TiVo for the Priority Update:
http://research.tivo.com/prioritydst/
What was that saying again ... "Al swells when his end ..." or something? ;)
MScottC
03-14-2007, 09:52 PM
Quite frankly I'm glad all the moaners and cry babies who thought TiVo had intentionally screwed them are now in the wonderful position of eating crow. I for one believe they made every reasonable effort up to the point of being able to do a clean patch release; that they missed that deadline; that they continued to work on it; and when they saw an idea on this forum, took the ball and ran with it, and even if the solution came a bit late, it shows they never gave up. Call me naive, but short of ONE Hardrive starting to go bad, I've had NO problems with my S1 TiVo purchased in 1999 and my new series 3.
As far as the expectation of being given new features on a 7 year old box, sorry, just don't expect it. I wasn't promised that sort of feature on the series 1, there is no reason for me to be pissed I don't have it, just as I wasn't pissed about not having MRV or TTG on that box.
timckelley
03-14-2007, 11:04 PM
I've been one of the complainers, but I don't think I ever came out and said that TiVo was deliberately withholding our patch. My main complaint all along has been that they won't tell us whether or not a patch was eventually coming. Thankfully, we now have that announcement.
Opusnbill7
03-14-2007, 11:16 PM
TivoPony posted a link to the fix in another thread. It is here (http://research.tivo.com/prioritydst/). As far as the broadband/movie thing, I wouldn't hold my breath. Frankly, I'm sure it's a hardware thing more than anything. The S1 does not have much memory or much processor power when compared to the S2 and S3 platforms. It does what it does well, but from what I understand it's working pretty hard to get it all done. :) That, and even if that WASN'T the case, what reason would you ever have to upgrade to an S2 or S3 if they ported it? How is Tivo supposed to make money? They are a for-profit corporation after all... I mean, you don't expect GM to install anti-lock brakes on your 1979 Trans-Am just because they're available on the 2008 Camaro, do you? :-P
Don't get me wrong...I'd love it if they did it, too, but that would be WAY above and beyond what I would think anyone could ever expect or hope for who is a S1 owner...
hornblowercat
03-15-2007, 08:28 AM
After being sympathetic, and then becoming unsympathetic, then almost hostile I'm happy S1 owners got some type of solution. But to be honest, TiVo, you made me look foolish. I stuck by you when you said " we tried but couldn't find a solution,".
It appears to me that you TiVo, were worried about your reputation and sales loss. "A member in the forum" finds the answer.
What's the old saying, don't tell me it's raining while your peeing on my leg?
Anyway I want to apologize to any of the S1 owners who I told to quit crying, or get an update or anything else in that line of thought. It turns out in the end you were right.
atmuscarella
03-15-2007, 08:44 AM
Originally Posted by Opusnbill7
That, and even if that WASN'T the case, what reason would you ever have to upgrade to an S2 or S3 if they ported it? How is Tivo supposed to make money? They are a for-profit corporation after all... I mean, you don't expect GM to install anti-lock brakes on your 1979 Trans-Am just because they're available on the 2008 Camaro, do you? :-PTiVo has been loosing money on selling Series 2 units for a long time (both of mine were free after rebates). Without subscription fees they would have gone broke long ago. I am sure TiVo wishes they could snap their figures and have all Series 1 units function like a Series 2 - but the hardware isn't up to it - remember TiVo is also making $ with Amazon Unbox downloads.
Thanks,
ZeoTiVo
03-15-2007, 09:14 AM
I mean, you don't expect GM to install anti-lock brakes on your 1979 Trans-Am just because they're available on the 2008 Camaro, do you? :-P
No, some expected to be sent a Trans Am because Congress made the switch to Metric and the Camaro only had instruments that used Miles
HDTiVo
03-15-2007, 10:11 AM
TiVo has never stopped caring.
Well, maybe its time to give that a try. :eek:
jimnoblett
03-15-2007, 04:46 PM
Quite frankly I'm glad all the moaners and cry babies who thought TiVo had intentionally screwed them are now in the wonderful position of eating crow. I for one believe they made every reasonable effort up to the point of being able to do a clean patch release; that they missed that deadline; that they continued to work on it; and when they saw an idea on this forum, took the ball and ran with it, and even if the solution came a bit late, it shows they never gave up. Call me naive, but short of ONE Hardrive starting to go bad, I've had NO problems with my S1 TiVo purchased in 1999 and my new series 3.
As far as the expectation of being given new features on a 7 year old box, sorry, just don't expect it. I wasn't promised that sort of feature on the series 1, there is no reason for me to be pissed I don't have it, just as I wasn't pissed about not having MRV or TTG on that box.
I don't see that I will be eating any crow. TiVo's OFFICIAL statement was that there was no fix available for the S1. To me that says "we will not be issuing a fix for this problem." If you read that to mean something else, I'd like some of what you are smoking. And yes I did bitch and complain because I was getting screwed. I suspect that you (and all the other holier-than-thou sit-down-and-shut-up crowd) would do the same if you had features taken away from you. As it turns out there was a fix. It was not developed by TiVo, but to their credit, they did test it and decide to send it out. I think they seriously underestimated the pushback from us S1 owners. So, yes, I think our "moaning and crying" as you put it, did a lot of good.
I agree jim - the complaining was justified - and TiVo, for their part, also did work towards rectifying the issue.
Like I (sort of) said before - All's Well That Ends Well!
bicker
03-16-2007, 06:14 AM
The only real solution here is to post a thread threatening a class action lawsuit that no one has any intention of actually filing.LOL!!!
GoHokies!
03-16-2007, 06:57 AM
Quite frankly I'm glad all the moaners and cry babies who thought TiVo had intentionally screwed them are now in the wonderful position of eating crow. I for one believe they made every reasonable effort up to the point of being able to do a clean patch release; that they missed that deadline; that they continued to work on it; and when they saw an idea on this forum, took the ball and ran with it, and even if the solution came a bit late, it shows they never gave up. Call me naive, but short of ONE Hardrive starting to go bad, I've had NO problems with my S1 TiVo purchased in 1999 and my new series 3.
Amen, exactly. Makes me want to run out and buy another Tivo! ;)
ZeoTiVo
03-16-2007, 08:45 AM
I think they seriously underestimated the pushback from us S1 owners. So, yes, I think our "moaning and crying" as you put it, did a lot of good.
to clarify what I was tinking in this. of course you complain and are justified in complaining but I think TiVo was working on this long before a complaint thread popped up. Many people were posting speculation as fact and it just blows a lot of credibility for the whole thread. The posters wanting a free ride off their S1 also blows a lot of credibility.
LunaC
03-16-2007, 06:53 PM
"broadband series1"? No such thing.
I do agree that it is somewhat tacky of TiVo to send promotions to boxes that can't make use of the advertised feature. This has happened before, and is usually an unintended error.
usually an "unintended error" ??????
How many intended errors do you guys have???
another "unintended" slip???
this is LunaC!
I am glad my nic is not IdioC because that would really be appropriate.
jimnoblett
03-16-2007, 07:52 PM
to clarify what I was tinking in this. of course you complain and are justified in complaining but I think TiVo was working on this long before a complaint thread popped up. Many people were posting speculation as fact and it just blows a lot of credibility for the whole thread. The posters wanting a free ride off their S1 also blows a lot of credibility.
I'm not being a smartass or anything, but why would wanting our S1 to work as it did before DST be wanting a free ride? I have lifetime, so it's not like TiVo never got any money from me. Selling lifetime would appear to be a bad business decision on TiVo's part, but I didn't make them do that. I did take advantage of the deal, and so did a lot of others. And since they made quite clear that lifetime was for the life of the box, they need to give us the service we had, no more and no less until that box dies.
One thing that I take from this whole mess, is that TiVo never expected the S1 boxes to last this long, and would really like them to go away. I don't think at this point, they quite know what to do about the S1s.
GoHokies!
03-16-2007, 08:05 PM
That's not he was talking about, he was talking about the posters who wanted things like free S2's and free lifetime transfers and such...
I don't think that Tivo is doing anything to actively stop you from using your box the way you have for years. You're not going to get any of the cool new stuff, but you seem to be OK with that.
jimnoblett
03-16-2007, 08:16 PM
I don't think that Tivo is doing anything to actively stop you from using your box the way you have for years. You're not going to get any of the cool new stuff, but you seem to be OK with that.
I am absolutely alright with not getting any of the cool new stuff. The S1 still does what I bought it for (or will when I get the update) and I really didn't see any features that I would use in the S2s. A lot of people do use those things, and they made their purchase based on what they needed. I could not see myself paying for something that wasn't going to be useful to me, so I kept what I had. I do recall there were lots of hard feelings when it was first made clear that the S1s would not get the cool updates. Since I didn't have a dog in that hunt, I stayed out of it.
GoHokies!
03-16-2007, 08:38 PM
I am absolutely alright with not getting any of the cool new stuff. That's really great, isn't choice a wonderful thing? ;)
It's a shame that some of your fellow S1 users aren't as enlightened...
There's a huge difference between constructive criticism and pointless b$#*@ing, the former is great, the latter drives me up a wall. It's a shame that some people can't differentiate between the two.
bicker
03-17-2007, 07:54 AM
Abso-friggen-lutely. And what's remarkable is that even after all this, some folks still don't recognize their "contributions" were indeed "pointless". Some people are just lost causes, I suppose.
n548gxg
03-17-2007, 08:30 AM
Abso-friggen-lutely. And what's remarkable is that even after all this, some folks still don't recognize their "contributions" were indeed "pointless".
Sorta like this post
sfhub
03-17-2007, 12:24 PM
Abso-friggen-lutely. And what's remarkable is that even after all this, some folks still don't recognize their "contributions" were indeed "pointless". Some people are just lost causes, I suppose.
Mr. Kettle, meet Mr. Pot.
bicker
03-17-2007, 12:48 PM
See what I mean?
GoHokies!
03-17-2007, 01:39 PM
See what I mean?I do, apparently the previous two posters don't. Somewhere in between complaining and complaining about other posters (or complaining about other posters who complain about posters or maybe complaining about posters who complain about posters who complain about posters) there has to be a line.
Wherever it is, I'm pretty sure we're past it. :D
hornblowercat
03-17-2007, 01:51 PM
I do, apparently the previous two posters don't. Somewhere in between complaining and complaining about other posters (or complaining about other posters who complain about posters or maybe complaining about posters who complain about posters who complain about posters) there has to be a line.
Wherever it is, I'm pretty sure we're past it. :D
Do you think it might be that some people just want to complain about anything and that's why this thread continues even though TiVo showed they did care?
Could there be personalities in this forum like that? :rolleyes:
GoHokies!
03-17-2007, 01:58 PM
Do you think it might be that some people just want to complain about anything and that's why this thread continues even though TiVo showed they did care?
Could there be personalities in this forum like that? :rolleyes:I don't like to complain! I just like complaining about people that do complain, so obviously you're not talking about me!!! :D ;)
jimnoblett
03-17-2007, 02:28 PM
Abso-friggen-lutely. And what's remarkable is that even after all this, some folks still don't recognize their "contributions" were indeed "pointless". Some people are just lost causes, I suppose.
No need to be so hard on yourself...
rdrrepair
03-17-2007, 03:02 PM
You know, I have read others who are gripping about getting the update - Now they have to go in and reset their CID and other Hacks that were made to their boxes. I don't think you're going to please everyone...
If your S1 box gets the update then it is no longer HACKED!
I was going to send in my old S1 box and get it hacked - I was told by the Hacker that if TiVo ever issued another update to their software the Hacks would stop working - He also stated that the S1 current software was several years old... "Just a Warning" was how he left it!
sfhub
03-17-2007, 07:34 PM
You know, I have read others who are gripping about getting the update - Now they have to go in and reset their CID and other Hacks that were made to their boxes. I don't think you're going to please everyone...
If your S1 box gets the update then it is no longer HACKED!
This TZ-offset workaround was not implemented as a full software update. It will not affect your hacks at all.
Sbmocp
03-23-2007, 09:09 AM
The DST thing is kind of a gray area; it's not a new feature, per se, yet it's not truly a bug either. I suppose an argument could be made that since TiVo, Inc. did nothing to "break" the S1s, that the DST issue is just an existing limitation of the S1 (just like the hardware limitations) and thus TiVo isn't required to address it.
That's a sore spot with me. Not required? Hmmm...a company makes a product that depends on the accuracy of a clock and TV listings to record programs. Something happens and the TV listings are wrong? "Not our fault, sorry." (I've experienced that one firsthand so I know whereof I speak.) DST changes due to a federal mandate? "Not our fault, sorry." I call BS on this one.
If I produced a product like TiVo and its functionality were compromised by faulty listing data, I'd be kicking some @ss at the listings provider, who I'm paying for the use of their data. It makes my product look bad. I'd also be kicking some programmer's @sses to get the code in place to handle the time change. Unsupported or not, if that product is still in use and that customer can influence sales of my product, I'd be fixing it. Especially if the company's never seen profitability and is losing million$ as TiVo's been doing.
Now, I think its great that a solution for the DST problem has been found. Its neat that the forum helped in that way. Its a shame that their internal resources couldn't find the fix themselves, but at least one was found. The listing problem, though, I don't believe will ever be solved. Thank goodness it doesn't happen often.
vBulletin® v3.6.8, Copyright ©2000-2012, Jelsoft Enterprises Ltd.