Why Isn't TiVO TV Listing on Daylight Savings yet?????

[LunaC]

Yahoo TV listing is correct on the new Daylight Savings Time, but TIVO TV Listings is still on the old time standard time. Why has everyone else adapted but TIVO still "Lags Behind".. literally and figuratively.
Unacceptable TIVO!

[LunaC]

In case you are unaware... check the link...
https://www3.tivo.com/tivo-tco/tvlistings.do

[LunaC]

Check out Yahoo on the following link:
http://tv.yahoo.com/listings;_ylt=Avw.TbZRI8ia8WmElFAz9liAo9EF

[LunaC]

Apparently the links I posted will not work for you because I was logged into my account when I cut/paste the link. Just go to the TIVO TV Listings and the YAHOO TV Listings and you will see that TIVO is listed incorrectly by one hour. YAHOO is correct as well as the other TV listings I connect to.

[Turtleboy]

Apparently the links I posted will not work for you because I was logged into my account when I cut/paste the link. Just go to the TIVO TV Listings and the YAHOO TV Listings and you will see that TIVO is listed incorrectly by one hour. YAHOO is correct as well as the other TV listings I connect to.

Did you read the link? Or the 50 other threads?

What kind of Tivo do you have?

[pdhenry]

TB:

It doesn't matter what kind of TiVo the OP has - go to the TV listings at TiVo.com:
http://www3.tivo.com/tivo-tco/tvlistings.do

Even without being signed in, you can see that the listings are off by an hour (e.g., the Colbert Report is listed at 10:30 PM tonight on Comedy Central)

To my knowledge this hasn't been discussed in the other DST threads.

[Bierboy]

Excellent catch by the OP....TiVo...where are you? This effectively DISABLES online scheduling!!!

[CrispyCritter]

Excellent catch by the OP....TiVo...where are you? This effectively DISABLES online scheduling!!!Does it? As far as I can see, the only problem is that the text in the front page says eastern time and not eastern standard time (and it should be changed to Eastern daylight time). That's just a text problem, not a database problem. If you give a zipcode and provider, all the times are correct, at least when I did it.

[LunaC]

Does it? As far as I can see, the only problem is that the text in the front page says eastern time and not eastern standard time (and it should be changed to Eastern daylight time). That's just a text problem, not a database problem. If you give a zipcode and provider, all the times are correct, at least when I did it.

When I am logged in, of course I am logged in to MY ZIP CODE.
Its off by an hour on all shows.

It list my local Connecticut channels and says Connecticut, so I know it is not displaying Central Time zone. It has the Evening News as example (CBS,NBC,ABC) all starting at 5:30 PM instead of 6:30 as example. "24" last night at 8PM not 9PM. etc. Thats logged into my account, and my local zip.

[SugarBowl]

Looks fine to me. "News at 12" is in the 12:00 column.

[LunaC]

Looks fine to me. "News at 12" is in the 12:00 column.

On my listing, Eyewitness News at Noon, and, News Channel 8 at Noon is listed at 11 AM

[pkscout]

Not here. I noticed this as well yesterday when I tried to do an online recording request. I just checked, and the national news (which is on at 5:30pm on the west coast) is listed for 4:30pm on the grid.

If I do MORE ABOUT THIS SHOW in the description it says it's on at 4:30pm as well, but if I look down to upcoming shows it says the next upcoming show is today at 5:30pm.

So it is correct in one place and incorrect in two other places. All this with me logged in, so it has my zipcode and provider.

[Bierboy]

Not correct for me either....everything is one hour off when I'm logged in. And I also went as far as trying to schedule a show, and it's still listed as one hour off.

[CrispyCritter]

Very interesting. I didn't log in , but just gave my zipcode and provider. It correctly told me that "Modern Marvels" was on at 12, while the front page had incorrectly told me it was on at 11. Then I sign in, and it now tells me it is on at 11. Certainly goofed up!

[LunaC]

Please go to the link below to see the screen capture of what I see on the TIVO Listings.

http://web.mac.com/zymurg/iWeb/Home%20Page/Welcome_files/tivo.jpg

Note that the News at Noon is shown at 11 AM etc.

[gastrof]

Well obviously, with all these recent failings, TiVo must be burned in effigy.

Pie throwing optional.

[Bierboy]

Very interesting. I didn't log in , but just gave my zipcode and provider. It correctly told me that "Modern Marvels" was on at 12, while the front page had incorrectly told me it was on at 11. Then I sign in, and it now tells me it is on at 11. Certainly goofed up! Crispy - same for me...this is VERY strange...if I log out, then enter my local zip code (without being logged in) and check listings, they're correct. But, if I log back in, the listings are again off by one hour. And there's no way I can see in my account prefs to alter my time zone. And I've cleared cookies, restarted my browser, etc. Definite weirdness going on.

EDIT: I just cleared cookies again, and I'm back on track. I suggest anyone else having the same problem to try that. Everything's kosher now.

[pdhenry]

Just to confirm, Colbert Report shows at 10:30 when I'm logged in as well.

[Bierboy]

Just to confirm, Colbert Report shows at 10:30 when I'm logged in as well.But when you clear cookies, log out, then log back in, does is still list at the wrong time?

[pkscout]

EDIT: I just cleared cookies again, and I'm back on track. I suggest anyone else having the same problem to try that. Everything's kosher now.

No love here trying that. I even tried a different browser and deleted cookies, history, everything from this particular browser. So I've tried Firefox and Safari on OSX as well as IE7 on Windows. Everything is still off by an hour.

[pdhenry]

But when you clear cookies, log out, then log back in, does is still list at the wrong time?Yes.

Now give me back my cookies. :mad:

;)

[Bierboy]

Yes.

Now give me back my cookies. :mad:

;)Bummer....and, no, you can't have 'em.... :D

[LunaC]

Update... Still not working for me.
I tried to schedule a movie to record for tonight (Law&Order-SVU).
Both the Tivo Listing AND the scheduling window showed the show on at the wrong time (9PM instead of 10PM). I did not schedule it because I thought it might override my recording of American Idol on from 8-10PM or not record at all.
I had to do it the old fashon way and schedule it on my Tivo box (which shows the time for the show correctly, at 10PM).

Yahoo shows it correctly. Tivo does not. Cookies or whatever no effect.

[pdhenry]

For what it's worth the UI for the Yahoo listings is superior anyway, at least IMO. Fewer page reloads to get the time/channel you want.

[Bierboy]

For what it's worth the UI for the Yahoo listings is superior anyway, at least IMO. Fewer page reloads to get the time/channel you want....yeah, but it still won't let you integrate OTA HD and cable listings like TCO....

[morac]

Yep everything in the grid is off an hour, but strangely only when I log in. If I log out and manually pick my zip code and provider it works. If I don't pick my zip code it is also wrong.

When logged in, if I select More info on a show, it's off by 2 hours, but that's always happened since it displays Pacific time in the More Info screen for some reason.

For example, Jeopardy airs at 7 PM. In the grid it shows as airing at 6 PM. The More Info screen displays it as airing at 4 PM.

Nice to see the news at 6 airing at 5 PM.

I'm pretty sure this is a cosmetic issue and if you schedule something it will schedule correctly. The reason I say so is because I listed a show airing at 7 PM, but displaying as airing at 6 PM. I did this at 5:50 PM and it didn't show up in red like it normally does if it's within an hour.

It should still be fixed, but my guess is the OS that TiVo is using on it's web servers needs to be updated. My work unix station has the same problem. According to the Netcraft site (http://searchdns.netcraft.com/?restriction=site+contains&host=*.tivo.com&lookup=wait..&position=limited), TiVo's web server on their guide data site is Linux.

BTW the title on this thread makes it look like your TiVo is wrong. You should probably change the title to say TiVo web site TV listings or remote scheduling lists are off.

[hornblowercat]

Let me add my 2 cents worth. I'm off an hour on my guide when I'm logged in as well. And this has been going on for a couple of days now?

I don't program very much on line but this is totally unacceptable. Shame on you TiVo for not having your web page updated appropriately. Or is it that your techs "tried but no solution could be found." :rolleyes:

[LunaC]

Yep everything in the grid is off an hour,...
I'm pretty sure this is a cosmetic issue and if you schedule something it will schedule correctly...It should still be fixed...

BTW the title on this thread makes it look like your TiVo is wrong. You should probably change the title to say TiVo web site TV listings or remote scheduling lists are off.

Note: title change in first post.

Cosmetic???? BS These kind of errors arn't cosmetic, they are real and unacceptable.
If YAHOO and every other TV listing can get it right, why can't Tivo? And I pay a fee to these guys and not to YAHOO.

I will not schedule a show that shows the scheduling time 1 hour off and ass-u-me (hope) that tivo gets it right when I am scheduling a show that otherwise would be in conflict with a season pass recording and I do not want to miss the recording.
This is LunaC!!!

[LunaC]

Did you read the link? Or the 50 other threads?

What kind of Tivo do you have?


??? Are we in the same hemisphere, let alone time zone.
I have no idea what you are talking about.
What you say is incoherent and irrelevant, ...and...
LunaC

[Bierboy]

Well, I'm logged in, and all my TCO listings are fine. I'm running FF on a PPC Mac with OS 10.4.9. I still think it's related to cookies.....preferably chocolate chip.....

[LunaC]

I think Tivo is reading the thread and getting the message.
Within the past hour, with no changes on my part, the listings are appearing correctly.

Tivo... you out there??
Big brother is paying attention.
MAGIC!
Tivo would not survive without this forum.
(and they will never admit it)

[pdhenry]

Still an hour off here (once I log in).

[Bierboy]

...Tivo would not survive without this forum.
(and they will never admit it)...uh...someone's been in the Kool-Aid again.... :rolleyes:

[pkscout]

Well, I'm logged in, and all my TCO listings are fine. I'm running FF on a PPC Mac with OS 10.4.9. I still think it's related to cookies.....preferably chocolate chip.....

I'm glad the cookie thing worked for you, but I just tried again on a clean copy of Safari (cookies, history, cache, everything deleted) and after I log in the time is still wrong. I'm on the West Coast (Pacific time). Anyone in another time zone having the problem? Maybe it's just PDT (or PST I can never remember).

[Bierboy]

I PM'd TiVoStephen earlier today about the problem, so I'm sure TiVo is aware of it.

[hornblowercat]

They still have the news at 11 on at 10:00 so I would assume that it isn't fixed.

[fotoryder]

I see the same things for Central Time. If I clear cookies and check the listings without logging in, the times are correct. After I log in, in the same session, the program times are an hour early.

[fotoryder]

>>>Maybe it's just PDT (or PST I can never remember).

The easy way to do this is just PT or Pacific Time (or whatever your time zone is. It implies the current setting, whichever time it is. Or when I supported remote sites, just Texas Time (we had sites in Texas - Central Time and in New Mexico - Mountain time.) :)

[LunaC]

...uh...someone's been in the Kool-Aid again.... :rolleyes:

You don't want to get me started on Tivo survival.
They are fortunate they have this forum and threads like this that point out their problems and even solutions (like the Tivo transfer to PC problem that triggered series 2 version 8.1b).
If you don't think Tivo survival might be in question, you are the one drinking cool-aid.

[hornblowercat]

OK, it's day 3 of this now and not a peep out of any of our TiVo guys. I mean this seems to me such an easy problem to fix why in the heck are they screwing around with it.

On the other hand since I never use it why in the heck am I getting so worked up on it?

I must feel bitchy these days. :D Still no excuses TiVo fix it!

Edited to add: Here's another question. Has anyone actually tried calling TiVo CS to see what they say? Or is this a waste of time?

[BobCamp1]

So, one of your bonus (non-critical) applications is still an hour off? And it's making you guys this antsy?

This is just a glimpse of what it's like to be an S1 owner. You guys would never make it. :p

[pdhenry]

Interestingly, I just realized that with DST settings on "auto-detect" this forum is off by an hour.

[hornblowercat]

So, one of your bonus (non-critical) applications is still an hour off? And it's making you guys this antsy?

This is just a glimpse of what it's like to be an S1 owner. You guys would never make it. :p


We wouldn't be S1 owners because the S1 is outdated, which is probably why you didn't get support. This is a current application and should be fixed.

[pkscout]

Interestingly, I just realized that with DST settings on "auto-detect" this forum is off by an hour.

I'm not seeing that. Posted this at 10:01am PST and that's what it says.

[gwsat]

The listings for Cox OKC are screwed up at TiVo Central, too. For example, the guide shows Pardon the Interruption on ESPN as beginning at 3:30 instead of 4:30 – not good. The silver lining is that I hardly ever use the online scheduling feature.

[gwsat]

Earlier today I noticed that the times shown for the posts here at TiVo Community Forum were off by an hour, too. Logging out and then logging back in did not solve the problem but about 5 minutes ago, it cured itself – go figure. I had thought about changing my DST options by setting DST to Always On in the Date & Time Options but decided to leave it set for automatic detection and wait and see how long it would take for somebody who is in charge to clean up the mess. If it’s any consolation, they are having the same problem over at AVS Forum and it had not been solved as of about 2 minutes ago. The new DST is making Y2K look like it was a walk in the park.

[Bierboy]

Earlier today I noticed that the times shown for the posts here at TiVo Community Forum were off by an hour, too. Logging out and then logging back in did not solve the problem but about 5 minutes ago, it cured itself – go figure. I had thought about changing my DST options by setting DST to Always On in the Date & Time Options but decided to leave it set for automatic detection and wait and see how long it would take for somebody who is in charge to clean up the mess. If it’s any consolation, they are having the same problem over at AVS Forum and it had not been solved as of about 2 minutes ago. The new DST is making Y2K look like it was a walk in the park.
http://www.tivocommunity.com/tivo-vb/showthread.php?t=344016

[TiVoStephen]

Hi folks, thanks for reporting this issue and we apologize for the problem.

We became aware of this issue right before I received the private messages from Bierboy.

We are working on a fix and will deploy it as soon as possible; when I know more, I'll update you here.

We apologize again for the issue.

Best regards,
Stephen

[Meep]

sounds familiar.... we've heard this type of sentiment before from tivostephen. I know I have complete faith :D

[Bierboy]

sounds familiar.... we've heard this type of sentiment before from tivostephen. I know I have complete faith :DI'm not sure if you're cracking wise or not, but I DO have faith in them.

[LunaC]

We became aware of this issue right before I received the private messages from Bierboy.
Stephen

As I see it, thats perhaps the root of problems like this. Earlier in this thread Bireboy notes when he notified Tivo of the problem by private message a day after I started this thread and Tivo learned of it "right before" that.
I actually noticed the problem the day after the DST change but did not mention it at that time since one day was no big deal, giving Tivo the benefit of the doubt to get their act together. I do not access the Tivo TV Listings regularly or often for that manner. Tivo should have been aware of it immediately, or preferably, before the fact (ESPECIALLY since we were going through a normally unscheduled DST hour change... wouldn't that be a hint to monitor YOUR OWN system that is based on time scheduled events??? duh?). For Tivo to learn of it just before (so he says) a communication from a member of this forum and well after the fact is unacceptable and ridiculous. Its THEIR system. Don't they monitor it? Or do they rely on us to monitor it for them?
Not knowing you have a problem WHEN you have it ...IS perhaps the root of THE problem.
But then again, we should be use to it by now.
Once again,... its LunaC !!
What would Tivo do without us??