Does anyone have a TiVo that constantly reboots after 8.1?

[BillL]

Mine still constantly reboots and needs to be unplugged to stop looping. Is this happening to anyone else?

[BillL]

I guess I am the only one. I suppose I will exchange for a refurb then.

Does TiVo give you the option to send your box after you receive a replacement. Or do they make you go without a TiVo for a while? Mine is past the initial 90 days.

[Joegold]

You should call TiVo immediately. Their return policy is only 30 days. Hopefully the will make an exception.

[Darthnice]

I had a pretty bad case prior to 8.0; I could reproduce the problem at will, and the only solution for me was to go through guided setup twice.

After 8.1, I can't make it happen again. I'd say you've got a bum unit.

[George Cifranci]

Why did you create another thread on this? Isn't this the same issue you were having in this thread?

http://www.tivocommunity.com/tivo-vb/showthread.php?t=341617

Sounds like a hard drive issue. I would contact Tivo.

[pl1]

You should call TiVo immediately. Their return policy is only 30 days. Hopefully the will make an exception.You might want to read the manual. http://tivo.instancy.com/TiVoPDF/TiVo%20Series3%20HD%20Viewers%20Guide.pdf

Limited Warranty
TiVo Digital Video Recorder
90 Days Free Labor/One Year Parts Exchange

For 90 days from the
purchase date, the DVR will be replaced with a repaired, renewed or
comparable product (whichever is deemed necessary by TiVo) if it becomes
defective or inoperative. This exchange is done without charge to you for
parts and labor (except applicable taxes, if any). You will be responsible for
the cost of shipping. From 90 days to 1 year from the date of purchase, your
DVR will be replaced with a repaired, renewed, or comparable product
(whichever is deemed necessary by TiVo) if it becomes defective or
inoperative. You will be responsible for all labor and shipping costs.

[BillL]

You might want to read the manual. http://tivo.instancy.com/TiVoPDF/TiVo%20Series3%20HD%20Viewers%20Guide.pdf

Limited Warranty
TiVo Digital Video Recorder
90 Days Free Labor/One Year Parts Exchange

For 90 days from the
purchase date, the DVR will be replaced with a repaired, renewed or
comparable product (whichever is deemed necessary by TiVo) if it becomes
defective or inoperative. This exchange is done without charge to you for
parts and labor (except applicable taxes, if any). You will be responsible for
the cost of shipping. From 90 days to 1 year from the date of purchase, your
DVR will be replaced with a repaired, renewed, or comparable product
(whichever is deemed necessary by TiVo) if it becomes defective or
inoperative. You will be responsible for all labor and shipping costs.

How do they charge you for labor on a " repaired, renewed, or comparable product"?

[dbenrosen]

I guess I am the only one. I suppose I will exchange for a refurb then.

Does TiVo give you the option to send your box after you receive a replacement. Or do they make you go without a TiVo for a while? Mine is past the initial 90 days.

They will send you a unit immediately if you give them a credit card. You pay for the new unit, then they credit you back once they get the old unit. This is how I exchanged mine.