Tivo Desktop won't install

[mccoady]

I just tried to install Tivo Desktop and for some reason it's not installing right. I keep getting "There is a problem with installation. Required components are missing. Please try installing again." I've tried reinstalling several times but I get the same error.

Been reading on Tivo's website about installing Tivo Desktop, since I'm getting a missing components required error during install are they implying it is a missing codec; or could it be another component, it doesn't go into detail what the problem is?

[Awalt]

What version OS are you using? Did you try rebooting the computer? Did you try downloading the file again?

[WayneCarter]

Be sure to turn off "protective" software such as firewalls, virus scanners, pop-up blockers, etc during the installation - depending on which you are using and how they are configured, they may be preventing some components from loading.

[windracer]

After uninstalling, if you're comfortable with it, go through the Windows registry and remove any TiVo Desktop references. That usually helps a "clean" install run smoothly.

[mccoady]

I'm helping my mom do this and she's running XP Home. I did try reinstalling several times (I rebooted each time) but no I didn't download the file again, I will try that. I also didn't disable her firewall, antivirus or antispyware so I will try that also. From your comments above it sounds like it should be a simple install though so I will try again when I go out to my mom's place in a few days.