Vista ultimate & tivo togo problem, tivo can't see computer/server

[krobicha]

I've installed Vista ultimate on my computer and tivo togo 2.3a

The desktop installs, I can see all my tivos on our home network and I can download to my computer.

I cannot access any of my media (music, photos) from any of the tivos. I tried adding the computer by IP address and the tivo cannot find the server.

I also get the error, 'The specified service does not exist as an installed service' when I click on the server menu within the tivo desktop. The TivoBeacon2 service is running and according to what I've read about services in Vista, it appears to have the highest set of privileges a vista service can have. I've read other postings with people running into the same exact issue. I've tried running in XP mode and also running with administrative privileges but I have the same issue. I also turned of UAC but the problem did not go away.

Has anyone found a work around or has some inkling how to try and troubleshoot this?

[babest]

I can only tell you that i am getting the same message after installing Vista Home Prremium :( . Hopefully someone at Tivo will be able to help us out.

[swankmaster_d]

I've been frustrated with this whole thing for a while, as I'd put Vista Business x64 on my machine several months ago when it was released.

I'm running Vista Ultimate now (x86), and I finally have TivoToGo/Desktop/Server all working. It was a combination of solutions I found on a number of different forums and sites.

Notes: Some of this may have been completely unnecessary or pointless, but I'm just happy I got it working, so I'll share everything I remember.

1) Of utmost importance, disable User Account Control on Vista, if only temporarily. Also, disable your anti-virus/security program temporarily
2) Look at your Policy settings, via Start/Run/secpol.msc. Truth be told, I don't know much about some of the policies in there, but Vista does a half-decent job explaining a few of them. Make sure your user account and/or group is allowed to do pretty much anything on the machine.
***NOTE: Security policies are not accessible in this manner on Vista Home Premium (and I'm guessing Vista Home Basic). If anyone knows how to access them on those versions, do tell! (my laptop runs Home Premium, for now, and it's driving me crazy)
3) Uninstall TivoDesktop, if it's still installed.
4) I restarted my computer, just out of precaution.
5) Navigate to your TivoDesktop setup file (and yes, I am running 2.3a).
6) Set the Compatibility to Windows XP SP2 (Right-click/Properties/Compatibility Tab) for yourself and all users.
7) Re-install by right-clicking and selecting 'Run as Administrator'
8) Setup as normal
9) You will still (and always, until it's fixed) receive the '...not installed as a specified service' error when you click on the 'Server' menu item in Tivo Desktop. However, you can access Server Properties by right-clicking your Tivo Icon, and selecting "Properties". Having installed with the steps above, this was the first time the "Properties" window actually showed my server as running.
10) VERY VERY VERY IMPORTANT: Make sure your Tivo and PC are running on the exact same network. Crazy as that sounds, I have both a wired and wireless connection to the same Netgear router. Many times, I'll disable one or the other, for various reasons. In my case, my Tivo connects wirelessly and only sees my PC when my wireless connection is enabled.

On one other note, I'd struggled with not being able to change my TivoToGo Files folder on my PC, getting the same error message with regard to Tivo Server when I'd try. Another forum pointed me to the registry entry for the active folder (HKCU\Software\TiVoDesktop\Modules\TiVoNowPlaying\Config ), which you can easily change (standard warnings about monkeying with the registry apply).

Hope this helps some people who, like me, couldn't find a complete set of steps to get it functioning, at least. My many thanks to those who discovered these steps and posted them here or in other forums first.