HR10-250 Locked up and didn't record for a week!!!

[jksellman]

I just returned from a week on the road and found my HR10-250 locked on the please wait screen. I unplugged to reboot and found that the entire weeks programming was not recorded. It appears that the unit froze just as I was leaving for my trip. In the record history is says the programs did not record due to a powere failure (no other devices in my home indicate a power failure).
Needless to say, this undermines my confidence that the HR10-250 will record
in a way I can rely on.
The unit has been working fine up until this time. (It is 3+ years old, has a second hard drive from weakknees, and I did a total reset last June to clean things up).
ANY thoughts out there?

[bpratt]

You're seeing one of the features of the new 6.3 software upgrade that was recently done to the HR10-250. I had several of those hangups on 6.3, so just before I went on a week long vacation in early January, I restored both of my HR10-250s to the 3.1.5f version of the software. Both units have been running perfectly since.

[aaronwt]

No problems at all with my three units and 6.3b. They work flawlessly. I need to put one of them on Ebay this weekend. I finally dropped all my receivers except for two HR10-250 units so i can still watch the HDNet channels. I have alot ofmovies set to record this weekend off the HDNet channels.