1999cobra
01-14-2007, 11:29 AM
I have had Directv for 12 years -
I switched to Comcast - Comcast is new to the area, Vermont (bought out old Adelphia junk) Here's is what I was promised at sign up (sales pitch) - all my locals in HD, Tivo service within two months, phone service within two months, On demand current for all my channels.
Here's what I got -
Old broken down Altlantic Scientific boxes DVR's (Well used), Only one HD local channel, No on demand for the local channels (not capable) only on demand is movies and premium channels, No tivo anytime soon as the new Tivo/Comcast software only works with Motorola boxes and the phone service is now determined to be six months to a year out.
After being extremely ANGRY I called CS at Comcast and here is what they told me: Comcast (in Vermont) can not broadcast to Motorola boxes because the "Head Unit" would have to be changed. Adelphia used a "Head Unit" that works with Scientific boxes. CS rep stated - "We have NO intentions of switching out any of our current epuipment anytime soon and if we do it will be two to three years out, therefore no Tivo in this area" She went on to say that the "Head Unit" will not be changed as it is "Too Expensive and why should they".
I lodged my complaint based upon the empty promises I received at sign up here was her response: "Well maybe you should switch back to DirecTv" -
Here is my response - DONE!!!!
So I am switching back to DirecTv - PEOPLE NEED TO KNOW...
O.K. switched back to DTV will be active 01/16/07 I got two new HR20 DVR's, new Mpeg4 capable (5LNB) dish all tuned and installed for $199.00 ... All brand new equipment. (equipment is back ordered)
Sorry for the long post... :eek:
I switched to Comcast - Comcast is new to the area, Vermont (bought out old Adelphia junk) Here's is what I was promised at sign up (sales pitch) - all my locals in HD, Tivo service within two months, phone service within two months, On demand current for all my channels.
Here's what I got -
Old broken down Altlantic Scientific boxes DVR's (Well used), Only one HD local channel, No on demand for the local channels (not capable) only on demand is movies and premium channels, No tivo anytime soon as the new Tivo/Comcast software only works with Motorola boxes and the phone service is now determined to be six months to a year out.
After being extremely ANGRY I called CS at Comcast and here is what they told me: Comcast (in Vermont) can not broadcast to Motorola boxes because the "Head Unit" would have to be changed. Adelphia used a "Head Unit" that works with Scientific boxes. CS rep stated - "We have NO intentions of switching out any of our current epuipment anytime soon and if we do it will be two to three years out, therefore no Tivo in this area" She went on to say that the "Head Unit" will not be changed as it is "Too Expensive and why should they".
I lodged my complaint based upon the empty promises I received at sign up here was her response: "Well maybe you should switch back to DirecTv" -
Here is my response - DONE!!!!
So I am switching back to DirecTv - PEOPLE NEED TO KNOW...
O.K. switched back to DTV will be active 01/16/07 I got two new HR20 DVR's, new Mpeg4 capable (5LNB) dish all tuned and installed for $199.00 ... All brand new equipment. (equipment is back ordered)
Sorry for the long post... :eek: