CA Antivirus and TiVo Desktop don't get along

[rhoops]

I've been using TiVo desktop for several years with no real problems.

Recently my subscription to Norton Antivirus expired, and I decided to try CA Security Suite which I can get free through Mediacom cable.

After installation and the initial scan I noticed that my computer CPU usage went from 7 or 8 % up to near 100% and disk activity was almost constant. Pulling the ethernet connection reduced the activity to normal.

Strangely if I logged off my Windows XP desktop and on to another user's desktop everything was normal.

I thought my computer had been hijacked by a trojan, but was unable to find anything. Pausing ( Snooze ) the CA Antivirus stopped the activity. Pausing Tivo Server also would stop the activity.

Un-installing TiVo Desktop completely solved the problem.

I'm sure that un-installing CA Antivirus would also fix the problem

My conclusion is that CA Antivirus has a bug that just doesn't like TiVo desktop. They had a problem in September where they though LSASS, a component of Windows was a virus. This may be related.

If anyone knows a solution other than un-installing one or both, please let me know

Randy Hoops
Springfield, MO

[JimSpence]

You might want to try another free anti-virus program, such as AVAST or AVG.

[m_jonis]

It may be more than the AV itself. You mentioned you're using the Security Suite, which I believe has a firewall on it. I know that my Nvidia Nforce Firewall also prevented the TivoDesktop from working correctly (even though it was added in as an exception).