online scheduling - lineup is blank

[ps56k]

I have a S2DT that I just connected to my network the other day.
It's been working fine via telco since Sept,
and now works ok on the network.

Today, I tried the online scheduling web page.... probs
When I try to see my schedule,
I don't see my local cable network listed - just a blank area.

Also - I received this error message... after signin

Oops! We are unable to determine your channel lineup for this DVR. Make sure you have completed Guided Setup. Please choose another DVR or call Customer Support at 1-877-367-8486.

Any ideas ?

[JacksTiVo]

I have a S2DT that I just connected to my network the other day.
It's been working fine via telco since Sept,
and now works ok on the network.

Today, I tried the online scheduling web page.... probs
When I try to see my schedule,
I don't see my local cable network listed - just a blank area.

Also - I received this error message... after signin

Oops! We are unable to determine your channel lineup for this DVR. Make sure you have completed Guided Setup. Please choose another DVR or call Customer Support at 1-877-367-8486.

Any ideas ?
Go to the network settings page and force a "Daily connection" to TiVo, not a "Test" connection. This will identify your unit to them. If I recall it may take several hours or more to setup your unit ID and channel line-up in their database. Then log on to the TiVO Central web page and your online scheduling should be activated.