eabhanel
12-23-2006, 02:10 PM
I've been experiencing a problem where I constantly am losing my HBO-HD signal through my two cablecards. I'm in Fort Lauderdale, and here HBO-HD is channel 228.
When I completely unplug the unit, I'll usually get one (and sometimes both) of the cards to receive 228, but sometimes that doesn't even work, and even when it does, it rarely lasts longer that a day. I can provide any technical details asked, but I'm really not to clear on what some of those special screens mean when you go into the sub-menus for working with the cablecards. When not functioning, I simply get a gray screen, although the TiVo says what's SUPPOSED to be showing. It'll will record shows of 0:00 length when they're scheduled ().
I've called and asked for help from Comcast, but they're of little use, and when I spoke to TiVo technical support, they told me that this was a known issue that was planned on being addressed with the next software release, but was told this wouldn't be done for the Series3 units until all the Series2 (single and dual-tuner) units are upgraded.
When I completely unplug the unit, I'll usually get one (and sometimes both) of the cards to receive 228, but sometimes that doesn't even work, and even when it does, it rarely lasts longer that a day. I can provide any technical details asked, but I'm really not to clear on what some of those special screens mean when you go into the sub-menus for working with the cablecards. When not functioning, I simply get a gray screen, although the TiVo says what's SUPPOSED to be showing. It'll will record shows of 0:00 length when they're scheduled ().
I've called and asked for help from Comcast, but they're of little use, and when I spoke to TiVo technical support, they told me that this was a known issue that was planned on being addressed with the next software release, but was told this wouldn't be done for the Series3 units until all the Series2 (single and dual-tuner) units are upgraded.