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JonR
12-19-2006, 06:17 AM
I've been patiently waiting for the 6.3b update but as of this writing, nothing. Am I the only one that has not received this update? Is there a way to force the update?

Thanks for all your feedback,

John

alv
12-19-2006, 06:18 AM
not as of last night

Seminole
12-19-2006, 07:03 AM
I haven't received it yet either and I have forced several calls

german72
12-19-2006, 07:14 AM
Not as yet.

wbvczar
12-19-2006, 07:30 AM
I got mine last evening. Columbus, OH

shanman14
12-19-2006, 07:41 AM
I have not. Is there any point to "connect to the DVR service" multiple times per day? All mine is says is "succeeded".

weaver
12-19-2006, 07:47 AM
I have not received it yet. And no, there is no way to force the upgrade.

tfederov
12-19-2006, 07:49 AM
Nothing on all three of them.

Dmtalon
12-19-2006, 07:50 AM
I have not. Is there any point to "connect to the DVR service" multiple times per day? All mine is says is "succeeded".

Pretty sure (but not 100%) that one check a day is all you need vs. multiple. As *I* understand it each night your box is either selected to get the update or not. And waking up at Xam and forcing a call once is all that's needed. If you don't have it at 7am, your not going to have it at 10am etc...

As far 6.3b :( I still don't have the slices yet! I've even tried a few 'tricks' without luck <sigh> But, FWIW I'm not seeing drop-outs in 6.3a. Of course I had 3.1.5f until last week. And most of my active season passes are over for the year so not many FOX recordings happening.

twaller
12-19-2006, 09:04 AM
What's the logic in staggering a "bug fix" update. I can see a staggered roll out of a major OS upgrade (6.3) because of calls to CSRs ect. But I can't see why a bug fixer wouldn't go out nationwide at once.

Cwaters
12-19-2006, 09:18 AM
I have it.
I forced calls until it decided to update.

tigerdriver
12-19-2006, 09:28 AM
What's the logic in staggering a "bug fix" update. I can see a staggered roll out of a major OS upgrade (6.3) because of calls to CSRs ect. But I can't see why a bug fixer wouldn't go out nationwide at once.

To detect and reduce the impact of iatrogenic bugs. IOW, if they inadvertently broke something while else fixing the targeted bug, they'll discover it before it's rolled out to the entire user base. It's standard practice.

The fastest way to get an update is the same as improving your golf score: stop caring.

finaldiet
12-19-2006, 09:30 AM
Nothing yet. 60452-Illinois

norneslo
12-19-2006, 09:41 AM
I waited for 6.3b, with phone unplugged, and when I finally plugged in I got 6.3a. Doh! I've seen the problem on FOX now, and it would be maddening if I'd been tolerating this as long as some others had. I recorded football on the FOXE feed channel 88, and didn't see dropouts on that channel, but my OTA local 5-1 had them. I could swear I read somewhere on this forum that recording FOX on the Satellite channels and not OTA was a workaround in the meantime. Did anyone else read that or confirm that?

Edit: found this link that answered my own question.

channel 88 info (http://www.tivocommunity.com/tivo-vb/showthread.php?t=325254&highlight=sat+c)

Anyhow, still no 6.3b in Atlanta!

RonO

Avenger
12-19-2006, 09:46 AM
Nothing here yet in Madison, WI. It is maddening to wait.

I was also among the very last people to receive 6.3a on both of my machines - which took the update within 48 hours of each other, as I recall. I fear that I will be among the very last to get this update, too.

The audio dropouts are terrible. I am very anxious to get the 6.3b update.

jamesbobo
12-19-2006, 09:49 AM
Nothing as of last night. Didn't check this morning. I didn't get 6.3a until the final days of its release.

mroot
12-19-2006, 09:51 AM
I was one of the last to get 6.3a, and ended up getting 6.3b almost immediately! Go figure!

Lije Baley
12-19-2006, 09:54 AM
Both my of my units were unplugged with 3.1.5f (3.5.1f?). When I plugged one in, it was still downloading after an hour. A slow download indicates 6.3a is coming over the phone line. I unplugged it and it still has 3.1.5f. The second machine downloaded the update within 6 minutes and now has 6.3b. As it was downloading, the screen described the action as something else, not "downloading." I force a call each morning on the first machine looking for the same description. So far it continues to say "downloading," and I unplug it.

sluciani
12-19-2006, 10:05 AM
I've got four HR10's. Got 6.3b on my oldest HR10 the first day. Despite forcing daily calls since then, I haven't yet received 6.3b on any of my other three HR10's. I can at least vouch that they're not doing it by zip code or account number. :)

/steve

FriscoJoe
12-19-2006, 10:08 AM
I was one of the last to get 6.3a, and ended up getting 6.3b almost immediately! Go figure!
Just the opposite for me. I received 6.3 and 6.3a the first day each were available, but still no 6.3b...

Paul Wozniak
12-19-2006, 10:11 AM
If this goes like 6.3a, I won't see 6.3b till February.

mhn2
12-19-2006, 10:34 AM
Not yet. I forced a call Sunday night, but still no update. :down:

bwaldron
12-19-2006, 10:41 AM
To detect and reduce the impact of iatrogenic bugs. IOW, if they inadvertently broke something while else fixing the targeted bug, they'll discover it before it's rolled out to the entire user base. It's standard practice.

Well, the fact is that D* is still pushing out 6.3a months after bugs were identified in it -- bugs serious enough that 6.3b was needed to fix them. It's been about a week now in the field...either authorize it to all boxes, or stop rolling it out if any showstoppers have been found (which we probably would have heard of by now--the audio dropouts were discovered quite quickly).

It's one thing to wait for new features...quite another for bug fixes.

pdawg17
12-19-2006, 10:43 AM
For whatever reason, I don't think 6.3b is in the "stream" right now...I used a "trick" myself to get the slices a few days ago (got them by next AM) but after I screwed up my box (long story), I reimaged to 3.1.5f, applied my "trick" again and for the last couple of days I haven't pulled them in this time...

bwaldron
12-19-2006, 10:45 AM
For whatever reason, I don't think 6.3b is in the "stream" right now...I used a "trick" myself to get the slices a few days ago (got them by next AM) but after I screwed up my box (long story), I reimaged to 3.1.5f, applied my "trick" again and for the last couple of days I haven't pulled them in this time...

If that's true, then it looks like I will once again have to re-image to 3.1.5f. I plugged in my phone line after a few months in order to get 6.3b, and got 6.3a instead. I've been willing to live with 6.3a for now, since I'm not recording/watching anything on FOX OTA right now...but that will not be the case soon.

f0gax
12-19-2006, 10:57 AM
Haven't had it come down here (33543) yet. But one thing I noticed is that the time and date of the next call are not changing. Used to be if I forced a call it would increment the next call date/time by whatever the increment at the time was.

I tried on 12/14 and it moved the next call to 12/24.
I tried on 12/15 and it moved the next call to 12/25.
And every call since then (daily) has kept the next call on 12/25 at a particular time in the early afternoon.

Does that mean anything? I don't know.

fasTLane
12-19-2006, 10:59 AM
For whatever reason, I don't think 6.3b is in the "stream" right now...Why would that be the case?

Bob_Newhart
12-19-2006, 11:21 AM
And every call since then (daily) has kept the next call on 12/25 at a particular time in the early afternoon.

Does that mean anything? I don't know.
It means that is your Christmas present. :o

vikefan
12-19-2006, 11:23 AM
nothing yet Northern Illinois

davez
12-19-2006, 11:30 AM
No update here in Northern California yet. (8:30AM)

Update...Got the 6.3b today after a forced phone call around 6:30PM. No audio drop outs. :up:

pdawg17
12-19-2006, 11:45 AM
Why would that be the case?

It might be part of the "staggered" rollout...maybe they "released" it for a few days and now they're holding it to get feedback first...who know...

JimSpence
12-19-2006, 12:35 PM
Still waiting here.

forecheck
12-19-2006, 12:36 PM
Nothing for me yet. I got 6.3a about 2 weeks after the rollout began.

bwaldron
12-19-2006, 12:45 PM
Nothing for me yet. I got 6.3a about 2 weeks after the rollout began.

Yeah, waiting here as well...and unhappier with each passing day. It's my own fault for plugging the phone line back in--I expected that with 6.3b out, they wouldn't upgrade my box from 3.1.5f to 6.3a, but I was wrong.

Since the audio dropouts with FOX OTA was the only problem I experienced with 6.3a, I can live with it for a short time, but will have to go back to 3.1.5f again soon if I don't get 6.3b quickly.

frankyblue
12-19-2006, 12:46 PM
I have not. Is there any point to "connect to the DVR service" multiple times per day? All mine is says is "succeeded".


Does anyone know if version 6.3a shows the old "Pending Restart" message when it actually gets the new version? Or will it simply say "Succeeded" regardless.

The way they redesigned that Phone page makes me wonder.

Les_D
12-19-2006, 01:33 PM
No 6.3b here, I've called every week to complain about the audio dropouts and I was told last week that I'd be on the priority list for the new software update.

Well...

Ivan1670
12-19-2006, 01:43 PM
No love here in Western New York :(

videojanitor
12-19-2006, 02:04 PM
I have two machines that were running 3.1.5f -- plugged them both back into the phone last week -- got 6.3b on one, and 6.3a on the other. Still that way.

Smuuth
12-19-2006, 03:11 PM
Does anyone know if version 6.3a shows the old "Pending Restart" message when it actually gets the new version? Or will it simply say "Succeeded" regardless.

The way they redesigned that Phone page makes me wonder.When 6.3b has been downloaded successfully, and after a successful phone call, 6.3a WILL show "Pending Restart"

Robdec
12-19-2006, 03:14 PM
Nothing here yet :(

frankyblue
12-19-2006, 03:21 PM
When 6.3b has been downloaded successfully, and after a successful phone call, 6.3a WILL show "Pending Restart"


Thanks. I assume it will show that on that "Phone" page instead of the "Succeeded" message?

Packertivo
12-19-2006, 03:35 PM
Nothing on either of mine in Northern California. I really want it one one of mine as it suffers the audio drop outs, the other does not.

aVOLanche
12-19-2006, 03:46 PM
Not here.

henryld
12-19-2006, 04:27 PM
Nothing for me yet. I got 6.3a about 2 weeks after the rollout began.
Ditto!

billbillw
12-19-2006, 04:28 PM
I'm still waiting. I had to wait a long time to get 6.3a as well. My serial is a late one due to a new warranty replacement back in August.

TomF
12-19-2006, 08:26 PM
I almost started this thread earlier today!

I've been forcing phone calls several times a day for the last week and still no luck! Right now my HR20 is more reliable!

Smuuth
12-19-2006, 08:45 PM
Thanks. I assume it will show that on that "Phone" page instead of the "Succeeded" message?Yes.

steverc
12-20-2006, 12:25 AM
Yes just received it about 9:45pm today. I had tried 3 times earlier the same day. :)

pdawg17
12-20-2006, 12:29 AM
Yes just received it about 9:45pm today. I had tried 3 times earlier the same day. :)

You probably had the slices but it wasn't "your time yet" until this evening...I don't think the slices have been in the stream the last few days...

bwaldron
12-20-2006, 12:48 AM
Yes just received it about 9:45pm today. I had tried 3 times earlier the same day. :)

Well! I just forced another call and the update is installing on my box as well.

WadeSc
12-20-2006, 01:13 AM
I forced a call tonight and got the 6.3b update. I watched the entire episode of House on Fox OTA with no audio dropouts, and I was getting them frequently with 6.3a.

The other change I got with 6.3a was double clicks when pressing the down arrow on my MX-700 remote. That didn't change with 6.3b until I re-programmed my MX700 using the HR-10's original TIVO remote. Now it works normally again.

WooHoo! My wife is happy again.....

SledgeHammer!
12-20-2006, 02:22 AM
I haven't gotten jack down here in So Cal.

Questions:

1) Is 6.3b still in the sat stream or not?
2) Is 6.3b being downloaded during the phone call?
3) *IMPORTANT* does my HR10-250 need to be SUBBED / ACTIVATED to get the software update? I just bought this off of eBay (brand new, access card factory sealed) and it had 3.1.5f on it. I forced a call probably a few weeks ago and it downloaded 6.3a during a 4hr phone call. The unit was not activated at the time & no card was inserted.

Basically my deal is this... I have a stable Sony SAT-T60 running that isn't costing me a monthly fee due to the lifetime sub... I don't want to activate the HR10-250 & be paying an extra $10 a month for it to sit in the spare bedroom waiting for 6.3b.

I also don't want to switch over to this being my main DVR til I get 6.3b on it. Not really in a hurry since I haven't bought a plasma yet.

Bitz69
12-20-2006, 05:55 AM
I haven't gotten jack down here in So Cal.

Questions:

1) Is 6.3b still in the sat stream or not?
2) Is 6.3b being downloaded during the phone call?
3) *IMPORTANT* does my HR10-250 need to be SUBBED / ACTIVATED to get the software update? I just bought this off of eBay (brand new, access card factory sealed) and it had 3.1.5f on it. I forced a call probably a few weeks ago and it downloaded 6.3a during a 4hr phone call. The unit was not activated at the time & no card was inserted.

Basically my deal is this... I have a stable Sony SAT-T60 running that isn't costing me a monthly fee due to the lifetime sub... I don't want to activate the HR10-250 & be paying an extra $10 a month for it to sit in the spare bedroom waiting for 6.3b.

I also don't want to switch over to this being my main DVR til I get 6.3b on it. Not really in a hurry since I haven't bought a plasma yet.


I havnt seen the slices download onto my unit and I've checked daily, I'd guess it's coming over the phoneline. Mines not hooked to a phoneso cant verify that.

rpiotro
12-20-2006, 11:00 AM
I haven't gotten jack down here in So Cal.

Questions:

1) Is 6.3b still in the sat stream or not?
2) Is 6.3b being downloaded during the phone call?
3) *IMPORTANT* does my HR10-250 need to be SUBBED / ACTIVATED to get the software update? I just bought this off of eBay (brand new, access card factory sealed) and it had 3.1.5f on it. I forced a call probably a few weeks ago and it downloaded 6.3a during a 4hr phone call. The unit was not activated at the time & no card was inserted.

Basically my deal is this... I have a stable Sony SAT-T60 running that isn't costing me a monthly fee due to the lifetime sub... I don't want to activate the HR10-250 & be paying an extra $10 a month for it to sit in the spare bedroom waiting for 6.3b.

I also don't want to switch over to this being my main DVR til I get 6.3b on it. Not really in a hurry since I haven't bought a plasma yet.

I too have an SAT-T60 that I activated with the lifetime subscription. I have since added three more DirecTivos including the HR10-250 and have not paid any additional fees other than the per box mirror fee. The lifetime subscription is for the service, not the box.

Rich Piotrowski

billbillw
12-20-2006, 11:11 AM
I'm still waiting. I had to wait a long time to get 6.3a as well. My serial is a late one due to a new warranty replacement back in August.

Well, I should have checked before work yesterday. I forced a call last night and got 6.3b. Time will tell if this is any better.

Bob_Newhart
12-20-2006, 05:23 PM
Is doing a daily call once a day good enough? Or is there a chance I could do it a couple or 3 times a day and it might download 6.3b?

jluzbet
12-20-2006, 05:52 PM
Got mine this morning...
Bug of searching for signal on ota still there :mad:

bwaldron
12-20-2006, 06:15 PM
Is doing a daily call once a day good enough? Or is there a chance I could do it a couple or 3 times a day and it might download 6.3b?

Don't know exactly. At some point during the day units get authorized for the upgrade. Yesterday a forced call in the A.M. didn't work, but later in the evening I tried again and got 6.3b.

Cody21
12-20-2006, 06:51 PM
Still nothing yet in the SF Bay Area. Forced a call every day.

Finnstang
12-20-2006, 08:47 PM
My hr10 shows it got the slices for 6.3b on 12/12. I haven't installed them yet though.

shanew1289
12-20-2006, 09:27 PM
What screen do you "force a call"? All I see is a connect to DVR service or something.

tarman
12-20-2006, 09:36 PM
What screen do you "force a call"? All I see is a connect to DVR service or something.


That IS "forcing a call" :rolleyes:

hybucket
12-21-2006, 08:44 AM
Is D* still sending out the 6.3b? I haven't noticed anyone here getting it the past couple of days (including me.

humbland
12-21-2006, 09:06 AM
I forced a call yesterday.
Still no update in Norcal...

GadgetJunkies
12-21-2006, 09:31 AM
My hr10 shows it got the slices for 6.3b on 12/12. I haven't installed them yet though.
How do you know if it got the slice?

jamesbobo
12-21-2006, 09:39 AM
6.3b kicked in yesterday for me. Nothing forced.

mrpope
12-21-2006, 09:44 AM
Got it last night, no forced call.

JimSpence
12-21-2006, 10:39 AM
Still no joy here, although my HR10 did reboot last night.

WaarrEagle
12-21-2006, 10:41 AM
I forced a call this morning and its installing right now!

jeffstra
12-21-2006, 11:18 AM
I got mine yesterday sometime. Last night my 30 second skip didn't work so after I reset it I went to system info and sure enough it was 6.3b. I was one of the last to get 6.3a so Iwas surprised to get it so soon.

joe mama
12-21-2006, 02:36 PM
I got it yesterday -- no forced call -- on one of two boxes. 94062.

kroddy
12-21-2006, 02:58 PM
I was one of the last to get 6.3a and still waiting for 6.3b - forced a call this morning... no joy

twaller
12-21-2006, 03:20 PM
Been forcing calls for 3 days.......no luck (I was also the last to get 6.3a)

MikeNorman
12-21-2006, 04:18 PM
I been forcing call's several time a day for the past week. I got the software Wednesday around Noon. I did a forced restart and had one very short drop out watching Bones last evening. Previously I was getting drop out's several times during any show on Fox.

sk33t3r
12-21-2006, 06:48 PM
I dug out my original drive with 3.1.5f and forced a call 30 min ago and its still downloading.

murdoc158
12-21-2006, 07:05 PM
Forced a call last night and got mine.

jbradway
12-21-2006, 09:32 PM
I forced a call this afternoon and got 6.3b.

sk33t3r
12-21-2006, 09:42 PM
I just finished a download and install and I was at 3.1.5f and now im at 6.3 A!!!! WTF!!! Damnit. Well time to wipe it out and put my 3.1.5f image back on

Seminole
12-22-2006, 07:15 AM
I forced a call and still have nothing.

JonR
12-22-2006, 11:22 AM
I began this thread several days ago and appreciate all the feedback.

With that said..........still NO 6.3b!

John

racer21
12-22-2006, 01:19 PM
No update as of yet.

Robdec
12-22-2006, 01:40 PM
Still nothing here.

Dave47
12-22-2006, 02:39 PM
Yeah, I don't know what the update rules are. I bought my box the June after they came out. I was at the end of the list for 6.3a and I haven't received 6.3b yet. That said, I'm already thinking of my exit strategy back to 3.1.5f if the whole 6.3b thing doesn't pan out the way I expect.

David

Bob_Newhart
12-22-2006, 02:56 PM
nada

sk33t3r
12-22-2006, 03:12 PM
I went back to my zipped 3.1.5f drives, and removed the recently 6.3A drive.

JonR
12-22-2006, 04:41 PM
I want the 6.3b if it works properly but if it doesn't I have a 320 Gb Seagate drive ready to go in the wings with 3.1.5f installed and fully operational.

John

bwaldron
12-22-2006, 05:52 PM
I want the 6.3b if it works properly but if it doesn't I have a 320 Gb Seagate drive ready to go in the wings with 3.1.5f installed and fully operational.

John

Smart. I always keep backup images of my Tivos burned to CD, so I can revert back from any problem updates.

No problems with 6.3b yet, but it's only been three days and my "to-do" list is pretty thin right now.

dshmel
12-22-2006, 06:36 PM
Still nothing here.

One of my units updated, the other hasn't. Zip is 55346.

hiker
12-22-2006, 06:37 PM
Only 1 of 8 of my HR10's has taken the upgrade normally even though I've been forcing calls every day since 6.3b was first sited. Keep trying and your day will come. Don't know why they are rolling it out so slowly.

Finnstang
12-22-2006, 06:44 PM
How do you know if it got the slice?
If you have a hacked unit you can check...otherwise you can't. :)

dbaile
12-22-2006, 06:54 PM
I called DTV customer service today and they said everyone will have the update by Jan. 12. Seems like a long time if you're watching something you want to see.

sk33t3r
12-22-2006, 07:07 PM
I forced a call last night and got 6.3a

TomF
12-23-2006, 08:58 PM
I called DTV customer service today and they said everyone will have the update by Jan. 12. Seems like a long time if you're watching something you want to see.

January 12??!! WTF??!! And I have to (continue to) put up with audio dropouts until then? Amazing!

fjwagner
12-23-2006, 09:19 PM
Guess I am lucky. Minimal audio drop-outs, so if it is Jan 12 I will probably survive! Anyway, can always read a book, go for a bike ride, or take the kids fishing.

Les_D
12-23-2006, 09:45 PM
I called and complained again tonight, the rep said the update would start rolling out in mid-January. She said she had no more specific time than that.

She said she could not promis that I'd get it in the first rollout.

I got 3 months of Starz out of it, but I appreciated a CSR that was as honest as she was. 2 days ago I had one run me through 40 minuits of BS, then say my Tivo was bad & I'd need to replace it with a new DTV HD-DVR.

videojanitor
12-23-2006, 09:48 PM
I called and complained again tonight, the rep said the update would start rolling out in mid-January. She said she had no more specific time than that.

Start?? As you probably know, many people here already have it. I received it on one of my machines about two weeks ago. Nothing on the other one though ...

TyroneShoes
12-24-2006, 12:07 AM
January 12??!! WTF??!!...
Seeing as how Tivo got cocky with 6.3 and didn't properly vet the up rev and were consequently put in a situation where they had already let the (crippled) cat out of the bag, I would think a ridiculously slow, cautious rollout would actually be in order this time.

6.3a was HazMat damage control, crisis management meant to quickly mop up the spill on "aisle 6.3". Unfortunately, it had nearly as many problems as its namesake. This one is supposed to put all of that unpleasantness behind us.

One more bad up rev and their reputation for stable software, which is already somewhat in tatters, would be ruined forever. We've been "blessed" with 6.3/a for some 3 months, but a 2-3 weeks more seems reasonable under the circumstances. Just keep your 3.1 phone lines unplugged until the smoke clears.

JimSpence
12-24-2006, 01:36 PM
Still waiting for 6.3b here. Could it be that a 6.3c is in the wings?

leesweet
12-24-2006, 02:07 PM
Earl's Release Notes at dbstalk.com on 6.3/a/b says that 6.3 and 6.3a never finished a national/complete rollout. That's one reason I believe they went ahead and did a staggered rollout for 6.3b: perhaps they didn't want all the boxes that were still on 3.1.5f getting it at the same time.

As for the January 12 date, that does seem like a long period. It's too bad there isn't two procedures, one for 3->6, and one for 6.3a->6.3b where (as has been noted) the change is one file of the programming code.

I've been forcing each of my HR10s once a day, and get nothing on either one, so far.

Cudahy
12-24-2006, 11:38 PM
I wonder if the complaints about reboots with 6.3b has lead to delaying the rest of the rollout for a few weeks. I got the 63.a in a week and still haven't gotten the b.

wgeclipse
12-25-2006, 11:57 AM
I received the 6.3b upadates on 12/23 after forcing a call. Austin, TX.

kbohip
12-25-2006, 02:05 PM
Guess I am lucky. Minimal audio drop-outs, so if it is Jan 12 I will probably survive! Anyway, can always read a book, go for a bike ride, or take the kids fishing.

Uh huh, and then after doing all that come back to watch some tivo'd tv and get a bunch of audio dropouts. :rolleyes:

buffman
12-25-2006, 04:11 PM
I've got two HR10-250s, and one has 6.3b and the other still 6.3a despite forcing phone calls daily. I'm very sad to report, though, that although 6.3b seems better in terms of audio, I had another experience last night where an HDTV-Raider game I had recorded said the same old "deleted to make room for another program" recorded 1 minute before this show - despite plenty of space on my box. One of the most frustrating issues of 6.3a was deleted or cut/short recordings. So, I still have no confidence in the software in recording HD programs.

At least it was the Raiders - but next time it could be a show I really care about.

lmk911
12-26-2006, 03:04 PM
I received the 6.3b update on 12/24 or 12/25.

leesweet
12-26-2006, 10:26 PM
I wonder if the complaints about reboots with 6.3b has lead to delaying the rest of the rollout for a few weeks. I got the 63.a in a week and still haven't gotten the b.Two theories I've seen:

1. (My own): You are in the list for activation at the same place (more or less) that you were for 6.3a. I can't see a reason for scrambling the IRD/access card list. So, however long *took* from the beginning is where you are. I don't know if anyone has any timeline facts to say yea or nay to that. Cudahy, are you sure it was the same timeframe for both a and b?

2. Now the bad news theory. Some who have hacked boxes and went back a rev or look at the stream, report that they have not seen the 6.3b slices in the stream over the weekend. I don't know what that means or if that's changed in the past day or so. AFAIK, the actual 6.3b code change is one small file, so it could be quickly downloaded over the phone line for those on 6.3a (if they do that and not the whole thing).

Anyone with updates on these theories? And they are just that. Or, if you want to be scientifically picky, hypotheses. :)

Of course, I sure hope 'b' has not been pulled, or we are in for a long wait.

(Why the heck can't D* enlist *US* as beta testers volunteers? Replay did this, and it worked extremely well. Those with more than one box find it easy to do so, and problems pop up quickly without involving people that don't want to be beta/alpha testers and releases can be downloaded to that small subset. Sheesh.)

JonR
12-27-2006, 08:25 AM
Originally Posted by: leesweet
(Why the heck can't D* enlist *US* as beta testers volunteers? Replay did this, and it worked extremely well. Those with more than one box find it easy to do so, and problems pop up quickly without involving people that don't want to be beta/alpha testers and releases can be downloaded to that small subset. Sheesh.)

I raised the same point when they rolled out 6.3 as most of us would have volunteered to Beta test the new software which would have saved DTV all the grief of the 6.3x follow-up patches. I'm still not sure Tivo has got it correct as I read about all the Reboots / Freezes.

Anyway I still do NOT have 6.3b...........why? :mad:

John

hybucket
12-27-2006, 09:00 AM
I raised the same point when they rolled out 6.3 as most of us would have volunteered to Beta test the new software which would have saved DTV all the grief of the 6.3x follow-up patches. I'm still not sure Tivo has got it correct as I read about all the Reboots / Freezes.

Anyway I still do NOT have 6.3b...........why? :mad:

John

Re:the timeline for b vs.a -
I got 6.3a within a couple of days after it was released.
I have yet to get 6.b.

leesweet
12-27-2006, 09:25 AM
Re:the timeline for b vs.a -
I got 6.3a within a couple of days after it was released.
I have yet to get 6.b.Very strange, since I can't see any reason to scramble the access card/IRD list (same thing, really).

I wish some D* insider could tell us how the rollout happens (beside geographically, which we sort of know...)

Perhaps they scrambled it just to be 'fair' and give others a 'chance'. OMG :D

gmasser
12-27-2006, 10:37 AM
Just called and got thru to the level 2 support. After complaining of the audio drop for a few minutes the tech insisted there was nothing he could do to force a 6.3b down load...... so I started asking for compensation and got 6 months of Stars and Showtime out of the deal....


He assured me the 6.3b rollout would be complete by Jan 16th.

henryld
12-27-2006, 12:11 PM
Received 6.3a less than 2 weeks into rollout. Still have not received 6.3b after forcing daily calls.

jcricket
12-27-2006, 12:28 PM
I got 6.3a about a month ago, but still haven't gotten 6.3b after forcing calls about once/day. Was hopeful 6.3b would at least fix the audio dropouts on Fox OTA.

Started getting reboots every couple of days or so about a week ago. Hopefully something's in the "mix" for fixing that soon. Mainly interested in a fix for reboots, but will call and ask for some kind of compensation if the reboots persist for a long time.

JonR
12-28-2006, 08:36 AM
Has anyone received 6.3b lately? or has DTV pulled the plug due to all the new issues?

John

hiker
12-28-2006, 08:52 AM
Has anyone received 6.3b lately? or has DTV pulled the plug due to all the new issues?

John
It looks like it's still rolling out from the reports here (http://tivo63b.freehostia.com/), but very slowly.

mib66
12-28-2006, 09:00 AM
60625

I forced a call and got the "pending restart" message. Restarted and now I have it.
Hope this one fixes the season pass issues I've had lately...

Cudahy
12-28-2006, 11:19 AM
For some reason B is rolling out much more slowly than A even though B just fixes a few defects in A.

Bob_Newhart
12-29-2006, 06:49 PM
I'll never get it. :(

PJO1966
12-30-2006, 10:42 AM
I'm actually surprised I haven't gotten it yet. I usually get updates within the first few days that DirecTV releases them.

broken back
12-30-2006, 01:34 PM
Still on 6.3a with audio drop outs. Unit has stopped making daily calls. No calls out by unit so I have forced calls
75238

A J Ricaud
12-30-2006, 01:48 PM
I saw "pending restart" last night, re-booted, and got 6.3b.

hybucket
12-30-2006, 05:41 PM
Still on 6.3a with audio drop outs. Unit has stopped making daily calls. No calls out by unit so I have forced calls
75238

STill without the update here and the dropouts have gotten considerably worse, or maybe I'm just watching more NBC and ABC with FOX all reruns. The NBC and ABC OTAs are dropping audio like crazy, on both national and local feeds (Boston DMA).

JonR
01-02-2007, 06:43 PM
Anyone getting 6.3b lately?

John

hybucket
01-02-2007, 07:19 PM
Anyone getting 6.3b lately?

John

Not me - I was one of the first to get 6.a. I do a forced call every day, but nothing yet. I believe there's a thread here somewhere keeping track of how many are getting it per day.

Octavio
01-02-2007, 08:40 PM
Got it Saturday night 12.30.06

litzdog911
01-02-2007, 09:17 PM
Anyone getting 6.3b lately?

John

According to my DirecTV source, the v6.3b updates were suspended over the New Years holiday but are due to resume again tonight.

videojanitor
01-02-2007, 09:44 PM
Good news! Thanks for the info. I find it bizarre that I had two machines unplugged, and when I re-connected the first one, I got 6.3b on the first shot. That was, what, three weeks ago -- maybe four. On the other one, nothin' ...

JonR
01-02-2007, 10:26 PM
Originally Posted by litzdog911
According to my DirecTV source, the v6.3b updates were suspended over the New Years holiday but are due to resume again tonight.

Does your contact know anything about the random reboots / freezes some people have had the past several weeks? Is it software related or guide data corruption or unknown?

Thanks,
John

litzdog911
01-03-2007, 03:13 AM
Does your contact know anything about the random reboots / freezes some people have had the past several weeks? Is it software related or guide data corruption or unknown?

Thanks,
John

Still waiting for an answer on that one.

JonR
01-03-2007, 06:25 AM
Forced call this morning with NO success.

John

markrsmith83
01-03-2007, 08:40 AM
Still not here.

jon777
01-03-2007, 09:59 AM
Nothing here yet...

Robdec
01-03-2007, 10:43 AM
Nothing here yet but I did get a reboot right at 10:00 PM EST last night :( First one in a long time.

Avenger
01-03-2007, 10:56 AM
According to my DirecTV source, the v6.3b updates were suspended over the New Years holiday but are due to resume again tonight.

Does that mean the slices are back in the stream?

litzdog911
01-03-2007, 03:40 PM
Does that mean the slices are back in the stream?

I don't know. Hopefully somebody with a hacked HR10 can let us know if the 6.3b slices are back.

henryld
01-03-2007, 05:45 PM
Nada with forced daily calls.

JonR
01-03-2007, 05:49 PM
I know there are plenty of you Tivo Geeks (Compliment) that can answer this question for us faint at heart:

Is the 6.3b slices in the stream as litzdog911 contact has indicated?

Thanks for your feedback,
John

sk33t3r
01-03-2007, 07:43 PM
If you want to manually do the install to 6.3 b, I found the slices over on DDB and copied them to here (http://www.jeanandrick.com/tivofiles) scroll down to the bottom of the page

sirfergy
01-04-2007, 12:13 AM
If I'm only using mine for OTA and it's not activated on DirecTV, will it download and install the upgrade? Or do I need to call DirecTV and activate the unit for a month?

Indiana627
01-04-2007, 07:49 AM
Forced a call last night and got it (I had been forcing calls daily since 6.3b was first released). Unhacked stock unit.

DennisMileHi
01-04-2007, 11:24 AM
Ditto. Upgraded last night.

PJO1966
01-04-2007, 11:41 AM
Still no slices for me.

pmturcotte
01-04-2007, 12:47 PM
Forced a call last night and got it (I had been forcing calls daily since 6.3b was first released). Unhacked stock unit.
Did you do that by just going under the phone menu and selecting "connect to dvr service now" or whatever it says?

No update for me yet, forcing calls every morning.

Indiana627
01-04-2007, 12:59 PM
Did you do that by just going under the phone menu and selecting "connect to dvr service now" or whatever it says?
Yes.

A J Ricaud
01-04-2007, 01:58 PM
If I'm only using mine for OTA and it's not activated on DirecTV, will it download and install the upgrade? Or do I need to call DirecTV and activate the unit for a month?

I'm pretty sure thatyour rcvr. has to be activated to get the upgrade. The slices have probably been downloaded already, but require authorization to install.

JimSpence
01-04-2007, 02:14 PM
Not here yet.

starcms
01-04-2007, 02:17 PM
Got it today in New Orleans

Joe Jensen
01-04-2007, 03:33 PM
This sucks, daily calls since Dec 19th and no update. In addition to abour 10 reboots and audio dropouts, my HR10 will no longer respond to my Xantech IR remote. Has anyone else encountered this issue?...joe

Bob_Newhart
01-05-2007, 10:43 AM
Just got mine yesterday after making daily calls for the last 3 weeks.

woohoo! Bring on the reboots!

Cody21
01-05-2007, 11:43 AM
Nothing here in the SF Bay Area yet.. Just forced another call.

cstelter
01-05-2007, 12:47 PM
Checked about 5 days ago and neither of my units had 6.3b (both at 6.3a). Last night I noticed that the older unit (2+ years old) got the 6.3b, but the newer unit is still at 6.3a.

I had some glitches with 6.3a-- one reboot in the middle of a recorded show (Nothing but trailers so hardly a problem), two audio dropouts on CBS and maybe one on NBC from Oct-Dec. Plenty of dropouts on Fox OTA, but FOXE was pretty good. Turns out the only thing I watch on fox these days is football and it really didn't matter if I heard the announcers or not. Not to mention my team (Vikings) was not exactly riveting to watch so liberal use of the ff was applied and very few audio dropouts were actually even noticed.

The one really bad glitch 6.3a blessed me with was an episode of ER that only contained the first 17 minutes. But hey, it's only TV. Strange to think how before TiVo missing parts of episodes, or entire episodes was just normal and accepted. I'm not about to get up in arms about a glitch like that-- I think I've caught every single episode of every series I've decide to watch in the past 6 years. And a wishlist entry for the ER episode I missed will likely correct this latest miss.

Still, I'm optimistic that 6.3b will return to a more stable environment that I've come to expect the past 6 years between my DirecTivo's and HDTivos.

Ron Postma
01-05-2007, 12:52 PM
I forced a call last night and got 6.3b. Reset my receiver and rebooted as normal, not 15 min boot time. Have not had any reboots and have not been able to check FOX. I am in Portland, OR.

MAGold
01-05-2007, 01:13 PM
This sucks, daily calls since Dec 19th and no update. In addition to abour 10 reboots and audio dropouts, my HR10 will no longer respond to my Xantech IR remote. Has anyone else encountered this issue?...joe

Joe I feel your pain. Many reboots and audio drop outs and the standard tivo remote is sometimes nonresponsive. I am very frustrated and a subscriber since 1997. Both times I have called in to complain I have gotten CSR's who hadn't heard of this problem before which I found hard to believe. The last guy I spoke to told me the roll out would be complete by 1/12/07. I am in NYC so I don't know about the geography of the roll out.

I asked for and received a discount on my monthly bill. Still not happy. I only hope that 6.3b is a fix because I dont want to switch over to the non-tivo directv box.

JonR
01-05-2007, 06:00 PM
Nothing Yet!

Bob_Newhart
01-05-2007, 06:52 PM
1 1/2 hours with 6.3b and NO re-boots!! :)

steff3
01-05-2007, 10:01 PM
In Fairfield, CA

Got home today after being out of town since Tuesday. Forced the call and received 6.3b, yeah!!!

Up to this point my unit had been stable but since I restarted the box, it has randomly rebooted itself five times and have had one lock up. Never had this problem before. Will try powering it down for several minutes and restarting again. Hope this takes care of it before 24 season opener!!!! :eek:

mullet4evr
01-05-2007, 10:16 PM
I was finally successful in doing a PPP update (over the internet through the serial port) on NON hacked boxes with my HR10-250 and my DirecTivo SR-4080R and got 6.3b on HR10-250 and It's updating as I type on the other one, but that model isn't for this thread anyway...

rmassey
01-06-2007, 12:23 AM
6.3b received on 1/5/07 Location: CO - 809xx

Just got it tonight. While watching Las Vegas and getting way too many audio drops, I forced a call and got the pending restart. I restarted and now have b after about 15 mins of powering up, etc. Lets hope this fixes the audio problem. I'll check next Tuesday with House and 24 is coming up soon.

videojanitor
01-06-2007, 03:48 AM
Nothing Yet!
Me neither! I hate that word ... "Succeeded." That's not success! :D

litzdog911
01-06-2007, 04:03 AM
Me neither! I hate that word ... "Suceeded." That's not success! :D

I feel your pain. I'm still waiting, too.

videojanitor
01-06-2007, 05:11 AM
Drat! Even though I fixed my typo in my original message, it's been preserved for posterity in your quote. <putting on dunce cap>

JonR
01-06-2007, 07:18 AM
This is a minor "bug" fix so why a rolling distribution? Why not a massive dump?

Robdec
01-06-2007, 08:13 AM
OK I finally got 6.3b last night. Non hacked box and I had 6.3a

HDTV_Duffus
01-06-2007, 08:41 AM
I finally received the update last night as well. No drop outs after about 30-45 mins on our local Fox affiliate OTA. It had been unwatchable during most of the bowl games last weekend. Hope this holds.

PJO1966
01-06-2007, 11:13 AM
Still no slices here... zippered box.

StarsHockey
01-06-2007, 12:24 PM
Well I had to take my box to a neighbors to make the call (vonage issues) left it overnight and this morning it had 6.3...A. Why couldn't it be B? I got home plugged everything in. Loved the folders and some of the new features, but after fifteen minutes got my first Audio Drop on Fox.

Guess I should have danced with the one who brought me and stayed with 3.5. Tried to force another call, but all it seams to want to do now on calls is connect to DVR service. I don't see a force Daily Call option anymore.

litzdog911
01-06-2007, 12:28 PM
Well I had to take my box to a neighbors to make the call (vonage issues) left it overnight and this morning it had 6.2...A. Why couldn't it be B? ....

You mean 6.3a, not 6.2a, right?

StarsHockey
01-06-2007, 12:48 PM
You mean 6.3a, not 6.2a, right?


That's correct. My bad typing and frustration. :eek:

kbohip
01-06-2007, 06:49 PM
Still no 6.3b for me. Needless to say I'm way more than tired of waiting for this simple freakin' fix. :mad:

toddcurry
01-06-2007, 07:34 PM
I can't get a break for my third HR10-250 -- no 6.3b downloaded. Script hasn't worked for me either.

Can someone PM me with advice on where to find 6.3b slices? Thanks!

sluciani
01-07-2007, 08:12 AM
My oldest HR-10 got 6.3b the first day it was released. I just got it this morning on the second of my 4 HR-10's. I forced calls on the other two, but still no dice. /s

Titon
01-07-2007, 08:33 AM
Recieved 6.3b last evening.

Rebooted and no audio problems with Fox OTA.

:)

kanderna
01-07-2007, 12:05 PM
Still got nada!

Jeff's Tivo
01-07-2007, 03:08 PM
I received the 6.3b on Sunday. AT LEAST twice a day since the upgrade I have turned on the TV to find a black screen and the Tivo unresponsive. The unit has to be unplugged and rebooted.
Numerous programs have not been recorded. In "View Recording History" it states that the recorder was unplugged, which is not the case.
I think I'd rather have the audio drop-outs than no recordings at all.

JimSpence
01-07-2007, 03:31 PM
Since I haven't had audio dropout problems with OTA (don't record from them) I'm not too concerned about not getting 6.3b. I'm more concerned about the Season Pass/Wishlist problem that has popped up recently.

ProStreet
01-07-2007, 06:49 PM
Just forced a call and got the update. I hope this fixes the issues I have.

Almost there. Just a few more minutes more.....

Mike Lang
01-07-2007, 06:53 PM
Woke up to 6.3b this morning on one box...not a single dropout during the 2.5 hours of Eagles/Giants so far.

bmw528is
01-07-2007, 07:46 PM
So just a quick recap (please).....There were confirmed issues with 6.3 as far as audio dropouts are concerned and they are confined to Fox OTA only? Furthermore, DirecTV is aware of and admits this issue and has/will release another update referred to as 6.3b and some subscribers have received this update and acknowledge that those problems have now been fixed??? Is this a rose-colored lenses version or did I simplify too much?

JonR
01-07-2007, 08:09 PM
Still NOTHING!

Watched the Eagles game just now with '3' audio drops...........

This update should NOT be rolling but a massive distribution, as we probably represent less than 5% of DTv's business an all their doing is pisxing us off.

John

memory1
01-07-2007, 09:11 PM
I upgrade this morning, Jan 7,2007
No problems seen

Sparky
01-07-2007, 10:04 PM
I have called about 6 times today and still on 6.3a, I'll have my HR20 before I get 6.2b the way things are going.

hybucket
01-07-2007, 10:29 PM
Since I haven't had audio dropout problems with OTA (don't record from them) I'm not too concerned about not getting 6.3b. I'm more concerned about the Season Pass/Wishlist problem that has popped up recently.

Everyone should be. My unit just cancelled next week's episodes of "24" - this really sucks if you're going on vacation, because the "to do" list seems to change on a daily basis, so there's really no way to plan ahead other than manually set up recordings, and I could have done that with a VCR or DVR for far less $.

TonyD79
01-07-2007, 10:32 PM
I have had 6.3b for about 24 hours. No dropouts on the Eagles/Giants game today and no other issues so far (knock on wood).

ShiningBengal
01-07-2007, 10:48 PM
Well I had to take my box to a neighbors to make the call (vonage issues) left it overnight and this morning it had 6.3...A. Why couldn't it be B? I got home plugged everything in. Loved the folders and some of the new features, but after fifteen minutes got my first Audio Drop on Fox.

Guess I should have danced with the one who brought me and stayed with 3.5. Tried to force another call, but all it seams to want to do now on calls is connect to DVR service. I don't see a force Daily Call option anymore.

Connect to DVR service is identical in functionality to Force Daily Call. They changed the name, because HR10-250's only call once every 10 days now, not every day.

tigerdriver
01-07-2007, 11:24 PM
Update received last night, Salem VA.

Fox OTA dropouts seem to be fixed, and no other problems noticed.

catfish john
01-08-2007, 07:08 AM
Received the update this morning, SE Kansas

Jpepping
01-08-2007, 09:33 AM
got it on Friday, called in about 5:00pm no joy, then tried again about 8:00pm, and "Pending Restart". So far no audio issues or other probelms.. knock knock knock on wood.

Jim

Edit: sorry, I am in Gilbert, AZ (SE of Phoenix)

Tom_Parker
01-08-2007, 09:56 AM
I've had 6.3b for a couple of weeks now. The audio dropouts are gone, but...

now I have the reboot issue!

And, the Tivo screens seem to take forever to reload.

Lovely

hybucket
01-08-2007, 10:00 AM
I've had 6.3b for a couple of weeks now. The audio dropouts are gone, but...

now I have the reboot issue!

And, the Tivo screens seem to take forever to reload.

Lovely

Here, with 6.3b, no reboot or audio problems, but a very slow load on the "To Do" list, and, of course, the Season Pass major problem.

mhn2
01-08-2007, 10:01 AM
Got it Saturday night! :D I checked Sunday morning and it said "Pending Restart." So far. so good. I did notice some initial sluggish response from commands from the remote. The true audio drop out test will be with OTA HD Fox shows. My fingers are securely crossed!

TX 76001

T-Wolves
01-08-2007, 10:38 AM
Got it this morning in Shoreview, MN (right outside of St. Paul).

DubC
01-08-2007, 11:24 AM
Saw that I had it this morning.

Grapevine, TX
76051

f0gax
01-08-2007, 11:26 AM
1/7/07, forced daily call.
First reboot stuck at "just a few minutes" screen for about 3 hours. Rebooted via power cord, came back online in about 20 minutes.
So far no problems.

33543

Will know for sure about the audio drop outs tonight. Go Gators!

chris_h
01-08-2007, 01:28 PM
So just a quick recap (please).....There were confirmed issues with 6.3 as far as audio dropouts are concerned and they are confined to Fox OTA only? Furthermore, DirecTV is aware of and admits this issue and has/will release another update referred to as 6.3b and some subscribers have received this update and acknowledge that those problems have now been fixed??? Is this a rose-colored lenses version or did I simplify too much?

The audio dropout issues are not confined to Fox OTA. They occur more frequently there for most users, but it is random. For me, I had audio dropouts on NBC OTA and CBS OTA this weekend, but none on Fox OTA. Merely coincidence. Yes, multiple users who used to have the audio dropout issue with 6.3a have reported that they go away when moving to 6.3b.

philster20032003
01-08-2007, 06:18 PM
Have it

77379

hdtvhopefulguy
01-08-2007, 06:37 PM
I finally have 6.3b installed after a forced call last night. There are no more audio drop outs, but I am disappointed to see that it DID lock up this afternoon. When will this crap end??? I read on another forum that 6.3b has had issues with Season Passes & Wishlists not recording. I will keep my fingers crossed!

Ty

Bob_Newhart
01-08-2007, 07:35 PM
Oh joy. Just got 6.3b a few days ago and got my first re-boot right as the BCS pregame show started.

TomF
01-08-2007, 08:56 PM
I forced a call today and got 6.3b. I watched the local ABC and CBS news at noon via OTA and didn't get any audio dropouts. The real test will be when 24 airs next Sunday. So far, no problems (knock on wood!)

HoosierBBFan
01-08-2007, 10:00 PM
I finally have 6.3b installed after a forced call last night. There are no more audio drop outs, but I am disappointed to see that it DID lock up this afternoon. When will this crap end??? I read on another forum that 6.3b has had issues with Season Passes & Wishlists not recording. I will keep my fingers crossed!

Ty

The Season Pass & Wishlist issue is affecting ALL DirecTV TIVO's and is not 6.3B related. For the moment I would check my To Do list on a daily basis.

kanderna
01-08-2007, 10:55 PM
Still on 6.3a even after a forced call tonight. So far only 2 audio drops during the game. GO GATORS.

GadgetJunkies
01-08-2007, 10:56 PM
Nada

bmw528is
01-08-2007, 11:03 PM
The audio dropout issues are not confined to Fox OTA. They occur more frequently there for most users, but it is random. For me, I had audio dropouts on NBC OTA and CBS OTA this weekend, but none on Fox OTA. Merely coincidence. Yes, multiple users who used to have the audio dropout issue with 6.3a have reported that they go away when moving to 6.3b.

Thanks. So now with the new and improved 6.3b, the audio issue is resolved, but other problems are being introduced?

Sorry to sound so elementary. I've been out of the loop for awhile and just wanted to know how DirecTV has been doing in regards to the HR10-250.

bmw528is
01-08-2007, 11:06 PM
Does DirecTV have an official comment on these issues?

weaver
01-08-2007, 11:18 PM
Finally got 6.3b tonight after a forced call (and a restart at halftime).

SevronD
01-09-2007, 12:29 AM
I got mine yesterday and the season passes have now all populated themselves properly in the todo list (other known problem). So, that's great!

JRAllas
01-09-2007, 02:17 AM
Monday night, 1/8/07, I was tinkering with my Season Passes problem and noticed the DVR service hadn't connected since 12/30/06. I forced a connection to the DVR service, then noticed it said "Pending Restart". I figured 6.3b must be awaiting install. I restarted and now have 6.3b. I'm in Crest Hill, IL. I hope this version fixes the Season Pass problem.

litzdog911
01-09-2007, 02:53 AM
OK, the 6.3b rollout must be about done because I finally got it today :)

videojanitor
01-09-2007, 03:14 AM
OK, the 6.3b rollout must be about done because I finally got it today :)

I was wondering who would be the last one to get it -- you or me. You win!

gtadell
01-09-2007, 06:48 AM
Need some help on forcing a call. My unit keeps telling me that I can't force a connection because it is busy receiving data. I have tried 3 or 4 times in the past 2 days.
Is this normal??

GadgetJunkies
01-09-2007, 08:12 AM
Tried to force a call last night and it said it couldn't due to a 2 am software download. Woke up this morning and had 6.3b-01-2-357. I will be out of town Sunday and Monday and am just praying that 24 records. It's on the To Do List. Just to be safe I'm going to set it up on my SD Tivo as well.

finaldiet
01-09-2007, 08:51 AM
Forced a call yesterday around 3 pm and received upgrad in 60452.

hybucket
01-09-2007, 09:05 AM
Forced a call yesterday around 3 pm and received upgrad in 60452.

Again, let's repeat that the 6.3b update will NOT fix the Season Pass problems. Or this latest problem I encountered this AM. The unit would not respond to the remote or any of the functions on the front of the unit. This happened to me once before, when I foolishly called D* for help. This time, I just unplugged for a couple of minutes and when it came back up, all was fine. But this is yet another nail in TiVO's coffin. Will the units ever be dependable like they used to be? This is crazy...something new every few days.

jennifer
01-09-2007, 09:17 AM
Need some help on forcing a call. My unit keeps telling me that I can't force a connection because it is busy receiving data. I have tried 3 or 4 times in the past 2 days.
Is this normal??


I had the same issue, which lasted for several days. I restarted the unit, then made the call, at which point 6.3b downloaded.

bpratt
01-09-2007, 10:26 AM
Will the units ever be dependable like they used to be? This is crazy...something new every few days.
My two units are dependable like they used to be because I restored 3.1.5f last week.

PJO1966
01-09-2007, 10:45 AM
OK, the 6.3b rollout must be about done because I finally got it today :)


Nope... not done yet. Still waiting.

duanej
01-09-2007, 10:57 AM
Got it last night!

imposterxyz
01-09-2007, 11:14 AM
Long-time lurker; first post.

I have 2 HR10-250's. On one, I finally got the pending restart message after a forced phone call on Sunday. Restarted and got 6.3b. Quickly made a call on the other receiver as well. No upgrade. Forced another call Monday and this morning. Still no upgrade. As I recall, the very same thing happened with the upgrade from 3.1 to 6.3a. The second receiver updated some 3 weeks later than the first. Obviously, they have the same address, Zip, and phone number. What could possibly explain the time lag?

Oh, and of course, the receiver that failed to upgrade is the one programmed for all the Fox SP's. Brilliant.

chris_h
01-09-2007, 11:35 AM
OK, the 6.3b rollout must be about done because I finally got it today :)

I don't have it yet, and I have been on 6.3a for about 2 weeks now. Fooey!

chris_h
01-09-2007, 11:39 AM
Thanks. So now with the new and improved 6.3b, the audio issue is resolved, but other problems are being introduced?


As I understand it, the "season passes and wishlists don't record" issue has to do with guide data and nothing to do with the 6.3a -> 6.3b roll. Some users are reporting spontaneous reboots with 6.3b that they did not have with 6.3a. So far, it looks to me like it is pretty isolated, and may be the old "OS partition swap on upgrade shows new hard drive disk issue" thing. It is really hard to speculate.

henryld
01-09-2007, 12:09 PM
Nope... not done yet. Still waiting.
...and waiting!!

whsbuss
01-09-2007, 12:36 PM
Just got the pending restart here in 191xx land.

weaver
01-09-2007, 12:43 PM
Long-time lurker; first post.

I have 2 HR10-250's. On one, I finally got the pending restart message after a forced phone call on Sunday. Restarted and got 6.3b. Quickly made a call on the other receiver as well. No upgrade. Forced another call Monday and this morning. Still no upgrade. As I recall, the very same thing happened with the upgrade from 3.1 to 6.3a. The second receiver updated some 3 weeks later than the first. Obviously, they have the same address, Zip, and phone number. What could possibly explain the time lag?

Oh, and of course, the receiver that failed to upgrade is the one programmed for all the Fox SP's. Brilliant.

The address, zip and/or phone number do not appear to be used to determine upgrade timing. Except for initial release, which seems to be in Southern California.

dagap
01-09-2007, 01:22 PM
Poof.

That was the last of my patience disappearing as my HR10-250 rebooted without warning during the Gator Bowl.

Hey, let's all run up to my bedroom and watch the 20" TV while this machine reboots.

boggsaz
01-09-2007, 02:43 PM
Forced a call on Friday 1/5. Got 6.3b! Phoenix Az 85053.
Since then all has been great. Watched the FOX OTA NFL playoff game and the BCS
Bowl game last night. So far so good. No audio dropouts. No other problems.

JonR
01-09-2007, 07:21 PM
Forced a call just a few minutes ago and got the "Succeeded" message.

Why can't I receive 6.3b?

John

wxman
01-09-2007, 07:33 PM
Forced a call just a few minutes ago and got the "Succeeded" message.

Why can't I receive 6.3b?

John

Same thing with me. Guess we're just at the bottom of the upgrade list. It was the same for me with 6.3a. Got mine at the very end. As long as it's in by the time 24 starts I'll be happy. That's assuming I don't have the reboot problem some others have encountered.

Joe Jensen
01-09-2007, 11:05 PM
Tempe AZ, 85283. Multiple forced calls every day since 12/20 and still no 6.3b. Pissing me off. I have the dropout issue, at least one reboot a day, and my remote response is terrible. Plus, with 6.3a my Zantech remote extender doesn't work.

Gweeto
01-09-2007, 11:34 PM
I was becoming a doubter here myself but just forced a call like I have done at least once a day since 12/20 myself and I finally got the Pending Restart message. 10 minutes later and I now have 6.3b up and running :) Marietta, GA 30062. Great late Christmas present.

IOTP
01-10-2007, 12:35 AM
I have (2) HR10-250's installed at home. One has received it (just yesterday) and the other hasn't.

henryld
01-10-2007, 07:59 AM
Forced a call yesterday PM and there it was, finally. Fingers crossed I don't have any of the guide/SP problems some are experiencing. Already getting the random reboots (average a few a week) since 6.3a.

markrsmith83
01-10-2007, 09:17 AM
STILL NOT HERE! Argh.

I forced calls last night at 6:xx pm and 9:xx pm EST.

ShiningBengal
01-10-2007, 09:21 AM
Just got it on my bedroom HR10 (my newer one). The HT HR10 has yet to upgrade. Zip 554xx

Twister18
01-10-2007, 10:36 AM
Just made the call today and am installing right now.

Herb S.
01-10-2007, 11:23 AM
Recieved sometime yesterday, forced a call previous day but no message as other people received re pending restart. We see how it goes.

JimSpence
01-10-2007, 12:40 PM
Still waiting here. Is 1/12 still the end date for the 6.3b rollout?

broken back
01-10-2007, 12:45 PM
I was told two days ago by tech that I should have it by the 12th, like everyone else
I do not beleive everyone hooked up by phone will get it. The tech kept telling me it was my fault I did not have it because, 1 I dis not have phone pluged in, 2 I have call waiting, 3 alarm. None of which is true. She said if I don't have it by 13th call back. She did not say what would be done if I didn't

JimSpence
01-10-2007, 12:51 PM
Well, I'll wait until Saturday morning to see if I get it. :)

But, then I'm more concerned about the other problems that DirecTV DVRs with TiVo are having.

trehutch
01-10-2007, 01:00 PM
Here to say one of my machines got it yesterday, hopefully my 2nd machine gets it today :o

NoCalME
01-10-2007, 01:02 PM
The tech kept telling me it was my fault I did not have it because, 1 I dis not have phone pluged in, 2 I have call waiting, 3 alarm.None of these items pertain to me either and I have yet to receive 6.3b. I've forced daily calls twice a day since 6.3b was rolled out.

gq91355
01-10-2007, 01:13 PM
Los Angeles area, 91355

Monday night, I noticed none of my Season Passes (except for Manual's) were showing up in ToDo, and they all had "no upcoming episodes". Re-booted and forced a call = 6.3b...

moab747
01-10-2007, 01:45 PM
Got 6.3b three days ago.
Southwest Ohio 45342
No reboots yet.
Season Passes OK.
Wishlist shows no programs upcoming but To Do list shows
previous Wishlist programs present and set to record.

timb2112
01-10-2007, 05:11 PM
I am almost afraid to allow this 6.3b on my HR10250. I have had zero problems other than the Fox OTA audio dropout.

bmw528is
01-10-2007, 06:30 PM
I am almost afraid to allow this 6.3b on my HR10250. I have had zero problems other than the Fox OTA audio dropout.

Same situation here, although lately I've had to cycle through the different resolution setting in order for my Mitubishi DLP to recognize the HR10-250 as an input. This seems to be random, not an everyday occurance. I can tell when this will be the case because normally the screen will be blue before I turn on the receiver, but it's black when I have to "reset" the screen resolution. This had never happened before 6.3a, coincidence or not. I'm thinking this might be related to leaving the channel on an OTA station when the unit is turned off- and so it freaks the next time it's turned on? Could be my imagination..........

JonR
01-10-2007, 09:29 PM
People have reported the update will be fully distributed by 1-12-07 and it appears I'll be the last as I just called to once again receive "Succeeded" :mad:

Am I the last one?

John

GadgetJunkies
01-10-2007, 09:39 PM
Same situation here, although lately I've had to cycle through the different resolution setting in order for my Mitubishi DLP to recognize the HR10-250 as an input. This seems to be random, not an everyday occurance. I can tell when this will be the case because normally the screen will be blue before I turn on the receiver, but it's black when I have to "reset" the screen resolution. This had never happened before 6.3a, coincidence or not. I'm thinking this might be related to leaving the channel on an OTA station when the unit is turned off- and so it freaks the next time it's turned on? Could be my imagination..........
What do you mean when you say "when the unit is turned off" ?

steven-h
01-10-2007, 10:04 PM
People have reported the update will be fully distributed by 1-12-07 and it appears I'll be the last as I just called to once again receive "Succeeded" :mad:

Am I the last one?

John
No you are not the last. I am tired of succeeding........ :rolleyes:

Joe Jensen
01-10-2007, 11:25 PM
Still no 6.3b and still pissed. Why don't you get the download when you call?

Joe Jensen
01-10-2007, 11:43 PM
FINALLY
.
.
.
Pending Restart 2am...joe

mgmrick
01-11-2007, 01:23 AM
Nope I am the last one...still no 6.3b here

StarsHockey
01-11-2007, 08:34 AM
you are NOT the last.

tick, tick, tick, tick, tick

ShiningBengal
01-11-2007, 08:39 AM
Still no 6.3b and still pissed. Why don't you get the download when you call?

DirecTV has to send you pixie dust in a data download before the software will install. This is a staged release, probably to avoid some of the problems that occurred during the rapid deployment of 6.3 and 6.3a.

Some people get it early, some get it late. Just the luck of the draw. ;)

humbland
01-11-2007, 09:02 AM
just thought I'd add a "me too" on no 6.3b.
Still nothing here in norcal. I've been forcing calls evey day...