Have You Recieved 6.3b yet?

[astayton]

Well after forcing the daily call I finally got 6.3b last night.

[sbelmont]

Turned the unit on yesterday and it was sitting on the "Almost there" message. Thought it was a strange time for a reboot, waited a few minutes and then unplugged the unit. When I plugged it back it it went throught the service pack installation fine. I checked the system info page and the phone call came at about 1:30 am, so my system had been hung up all day. Seemed to work fine last night but I could tell the indexing needed to get caught up to the quide data. I had one show, Medium, that showed a different episode in the quide versus the to do list.

[xfm]

HR10 wouldn't make a forced call on Tuesday, stating something like' receiving a service update -- try later'.

Forced a call Wednesday mid-day, then did a restart -- and voila! - 6.3b!

North Jersey here.

Does 6.3b help at all with the SP and scheduled recording problems? I've had numerous missed and shortened SP recordings over the past week.

[hybucket]

HR10 wouldn't make a forced call on Tuesday, stating something like' receiving a service update -- try later'.

Forced a call Wednesday mid-day, then did a restart -- and voila! - 6.3b!

North Jersey here.

Does 6.3b help at all with the SP and scheduled recording problems? I've had numerous missed and shortened SP recordings over the past week.

Don't know about the shortened recordings, but NO on the Season Pass issue.

[onella]

Forced a call on Wednesday and got 6.3b.
Tucson, AZ

[jeffshoaf]

After forcing calls once or twice a day for weeks, I just got the pending restart message...
King, NC 27021

[kroddy]

got it with a forced call early this morning...

too early to tell what it has fixed ( so far my only problem has been OTA audio dropouts, although I have had a couple of random reboots recently, they seem to have occured at non-critical times. Only way I found out about them was that I had to reset the 30 seconds skip... and the odd thing is that I even had two or three of them in a short space of time just before the initial 6.3 rollout, when I was still on 3.1f of course), or whether it has broken anything else. A quick spotcheck of my SPs & WLs didn't turn up any surprises.

[PJO1966]

still waiting

[unclebrownie]

Got it this AM with a forced call , will see if it works today.

[krk502]

Still waiting. I'm not gonna force any more calls till...


this afternoon.

:-(

[khark]

Got it on one Tivo night before last and on the second one last night. Forced calls on both in 83127.

I haven't had a chance to see if it caused any new problems yet. The only problems I ever saw with 6.3a were an occasional audio blip or black screen for a second or so.

[moab747]

Got 6.3b 4days ago.
No problem with drop outs on Fox OTA yet.
Locked up and rebooted last night.
Missing Wishlist programs came back after the reboot.

[videojanitor]

Seemed to work fine last night but I could tell the indexing needed to get caught up to the quide data. I had one show, Medium, that showed a different episode in the quide versus the to do list.

That happened because NBC switched episodes at the last minute due to the Presidential Address. A bunch of the networks did the same thing -- you might want to check your "To Do List" for next week, as most of these episodes have been rescheduled, and if you're not set to record "All- With Duplicates," you might miss them due to the "28 day rule."

[Pilot20]

I've been forcing a call almost daily for several weeks. Forced a call yesterday (1-10) and still nothing. Checked "system information" this morning and there it was..."6.3b" They snuck it in on me when I wasn't looking. :)

[JimSpence]

I had to do a restart to get out of the condition where it wouldn't let me force a call because it was busy downloading data (it was doing that for the last day or so).
Then I forced a call and see "Pending Restart".
So I do another restart and the update is loading.
I now have 6.3b.

[jclem22]

I tried to make the call (I still have 6.3a) and got a message "This option will be unavailable until a scheduled software update occurs at 2:00am" Huh????

Also, everyone is begging for the 6.3b. Is it the "holy grail"? Is it trouble free?? Is it any better than 6.3a with it's VERY annoying audio dropouts? How has it been working for those of you who have the 6.3b?

Another question, I just had my other HR10 upgraded and they reset it to 3.1.5f. Should I leave the phone disconnected until the 3b has proven trouble free?
Thanks

[JimSpence]

Do a reboot/restart, see what happens. If nothing then force a call. See if the system info screen has the "Pending Restart" message.

[Bob_Newhart]

Also, everyone is begging for the 6.3b. Is it the "holy grail"? Is it trouble free?? Is it any better than 6.3a with it's VERY annoying audio dropouts? How has it been working for those of you who have the 6.3b?


Read some of the other threads with words such as "6.3b Re-Boots" :(

[broken back]

After D promised I would have update by 12th. Had pending restart after forced call at 7:06 AM on 01/11/07
Zip 75238

[jclem22]

Do a reboot/restart, see what happens. If nothing then force a call. See if the system info screen has the "Pending Restart" message.

Thanks, I rebooted and voila, 6.3b was there. Hopefully, the audio dropout (as well as all other issues) will be gone.
I guess I'll live with the 6.3b on this box and see how it works, before I plug in the phone on the other box that has 3.1.5f. thanks, again

[2simmons]

Still no 6.3b. I checked tclient log file and found the following:

Jan 11 20:20:03 (none) PhoneHome[223]: Log file rotation complete.
Jan 11 20:20:03 (none) PhoneHome[223]: Next call attempt at 1169507454 (01/22/2007 23:10:54)
Jan 11 20:20:03 (none) PhoneHomeActiveCall[223]: ReleaseModemLock
Jan 11 20:20:03 (none) PhoneHome[223]: NewSoftware: getting SwSystem name
Jan 11 20:20:03 (none) PhoneHome[223]: NewSoftware: failure reading SwSystem 6.3b-01-2-357: 0x30001
Jan 11 20:20:03 (none) PhoneHome[223]: TClient success
Jan 11 20:20:03 (none) PhoneHome[223]: Setting callActive to 0
Jan 11 20:20:03 (none) PhoneHome[223]: setCallStatus called with: Succeeded state 0
Jan 11 20:20:03 (none) PhoneHome[223]: LastCallAttempt at 01/11/2007 20:17:49
Jan 11 20:20:03 (none) PhoneHome[223]: status is 'Succeeded'
Jan 11 20:20:03 (none) PhoneHome[223]: setting last success time to 1168546669
Jan 11 20:20:04 (none) PhoneHome[223]: setting call status to: Succeeded
Jan 11 20:20:04 (none) CallStatusReporter[223]: UpdateStatus Succeeded phase=0 code

Can some tell me what "NewSoftware: failure reading SwSystem 6.3b-01-2-357: 0x30001" means?

[TomF]

Also, everyone is begging for the 6.3b. Is it the "holy grail"? Is it trouble free?? Is it any better than 6.3a with it's VERY annoying audio dropouts? How has it been working for those of you who have the 6.3b?

Another question, I just had my other HR10 upgraded and they reset it to 3.1.5f. Should I leave the phone disconnected until the 3b has proven trouble free?
Thanks
I got upgraded to 6.3b on Monday and it solved my very annoying audio dropouts. Fortunately, I haven't experienced the random reboots that others have reported. This did happen for a few days after the 6.3a update, but completely went away in about a week.

[say-what]

People have reported the update will be fully distributed by 1-12-07 and it appears I'll be the last as I just called to once again receive "Succeeded" :mad:

Am I the last one?

John
No you are not the last. I am tired of succeeding........ :rolleyes:Yep, nothing but one successful call after another here also...... :(

[dougwx12]

Me too, nothing but "Succeeded" and 6.3a. How ironic.

[videojanitor]

Keep your hope alive! I thought I would be the very last one to get it, but it arrived tonight.

[JonR]

Just had the HR10 phone home and guess what...................Succeeded! :mad:

I will call Dtv Saturday morning and plead my case as 24 is just over the horizon and this must be "fixed" by then.

John

[jon777]

6.3b here yesterday

[say-what]

Finally got it this morning - no more succeeding........ restarted and now have 6.3b

I'll be so glad to be rid of those audio dropouts..... :D

[ShiningBengal]

Just had the HR10 phone home and guess what...................Succeeded! :mad:

I will call Dtv Saturday morning and plead my case as 24 is just around the horizon and this must be "fixed" by then.

John


I think you meant "over" the horizon. I'm not sure at all how you can ever go "around" the horizon! :D

[StarsHockey]

Am I the last? Feel like the energizer bunny, but I'm Waiting and Waiting......Still Waiting.

[doctor J]

1 with & 1 still w "a"
2 not on phone line w 3-1f as failsafe
Doctor j

[smimi10]

I received it last night.

I'll relate my experience in case something similar happens to anyone else.

I forced a call late last night, and got a message that said the service didn't answer, or call failed, or something like that. The box scheduled a retry for 1/2 hour later. I said "meh" and went to bed.

I woke up this morning, and found the box on the "Almost there, just a few more minutes..." screen. Well, it stayed there for longer than I thought it should have, and I don't know at what point it started (although I suspect around 0200).

I pulled the power, plugged it back in, and voila. Reboot went fine, installed 6.3b.

Mike

[Avenger]

The last of my two HR10-250's took the "b" update this morning, after a forced call. I supposed I would be the last one in America to get it! Thank God it's finally here.

:up:

[SHOMan]

Got it last night at 9:00pm PST after a forced call to a new number. I fell out of my chair when I saw "pending restart".

No unwanted reboots so far. It was nice to watch Letterman with no dropouts.

[dshmel]

One of my units updated, the other hasn't. Zip is 55346.


My second unit got 6.3b last night after forcing a call. I am now 2 for 2.

[Monkeybiz]

I had 6.3b for a few weeks but just got another patch last night. I saw it downloading and it's 6.3b-01-2-357.
Is that the one you guys have? Things seem to run better or it could be my imagination that my older 6.3 was a little troublesome and I've yet to fully test last nights update. Thank God the reboots went away a few weeks ago, Directv is in enough trouble as it is.

[PJO1966]

still waiting

[Cudahy]

Finally got it yesterday, but since it's unrelated to the 3 week old Tivo virus it hasn't changed anything(never had the audio dropouts).

[funkyg]

Silly question - I haven't called in with my TiVo for about 2-1/2 years now, but I'm thinking it might be time since it sounds like the 6.3b is working well. Obviously I'm WAY behind in updates - do I only need to make one call if 6.3b is there for it to install? It's a big issue to pull the TiVo out of the rack and bring it over to a friends house to make the call... Thanks for your help!

[DeWitt]

6.3 b for 48 hours and all's well. No more audio dropouts.

[bpratt]

Silly question - I haven't called in with my TiVo for about 2-1/2 years now, but I'm thinking it might be time since it sounds like the 6.3b is working well. Obviously I'm WAY behind in updates - do I only need to make one call if 6.3b is there for it to install? It's a big issue to pull the TiVo out of the rack and bring it over to a friends house to make the call... Thanks for your help!
What makes you think 6.3b is working well? 6.3b fixes the audio dropouts that were caused by 6.3a, but I finally went back to 3.1.5f on both of my HR10-250s because of reboots, hang ups and missed recordings. If I were you and you are currently on a good working version of the code, I would wait until D* released 6.3c or d or whatever version fixes the mess they created.

[funkyg]

Thanks bpratt. Sounded like things were going smoother with the "b." Guess I'll still leave it be. On another note - is there a quick and easy way to delete the daily messages I've gotten telling me that I have failed to call in for the last 800 or so days? I got tired of trying to delete them 1 by 1 a long time ago...

Thanks again!

[bpratt]

Thanks bpratt. Sounded like things were going smoother with the "b." Guess I'll still leave it be. On another note - is there a quick and easy way to delete the daily messages I've gotten telling me that I have failed to call in for the last 800 or so days? I got tired of trying to delete them 1 by 1 a long time ago...

Thanks again!
I'd like to know the answer to that question also since both of my units are now on 3.1.5f and unplugged from the phone line. A better question would be: Is there a way to stop logging the daily messages.

[JonR]

Evidently my unit must be calling Dish Network as it appears to be comfortable with 6.3a despite all the audio drops on Fox.

I give up. I'll call D in the morning to have it kick started. :mad:

John

[chris_h]

Finally got my 6.3b last night, after being on 6.3a for about 3 weeks. I was a long-time 3.1.5 holdout.

[GDN]

Dallas, TX - finally got b tonight.

[JonR]

Guess I'll call D in the morning.............I can't believe this! :mad:

John

[Sparky]

I've been forcing about 6 calls per day and still on 6.3a. I was hoping I'd get it before the football games started but it doesn't look like this is likely to happen.

[skirjonen]

:mad: still waiting here with my two HR10s... And 24 starts this weekend!!!

[LinerJoe]

I have been forcing calls every day for the last week, and nothing but "Successful". I just got off the phone with DTV customer support. I expressed my great displeasure for the lack of updates and the OTA audio dropouts. They basically said they can't do anything.

I asked why I was told I would have the upgrade by/on the 12th, but it's the 13th and I don't have it yet. He said it should be complete on the 12th, but it may be the 15th before it's done. I asked him if thought that made any sense at all, and he just kept saying he can't do anything.

A Series 3 Tivo with cablecard is looking more and more appealing. I've been a DirecTivo customer for at least 5 years, and I've been very happy until the last month and a half. I'm going to be very pissed when I get audio dropouts in 24!!!

BTW, I haven't posted in this forum since the series2 TiVo's were new, but I still lurk.

joe

[JonR]

I was told by DTv on several occasions to call back on the 13th if I did not reveive the update by then and they would force the update. If this does NOT happen I'm done with them and I'm out to buy a Series 3 as I've been looking at this unit for several months now. This will be the straw that makes my decision. I've been a DTv customer from the beginning but I've reached my limit with there poor quality of service. :mad:

John

[Aquatic]

Oddly enough, my HR10 with "B" on it seemed to be humming right along. Then, sat down to watch HOUSE and about 10 mins in.. REBOOT! first Time I've been hit with a "random reboot" in the middle of watching something.....Otherwise it's been working like a champ, no audio issues or anything.

I'll keep an eye on the reboot issue. I suppose I should "update" it as well so I can see into the inner workings a little more closely (read: Zipper it) but haven't bumped that up on the priority list...

[ShiningBengal]

I was told by DTv on several occasions to call back on the 13th if I did not reveive the update by then and they would force the update. If this does NOT happen I'm done with them and I'm out to buy a Series 3 as I've been looking at this unit for several months now. This will be the straw that makes my decision. I've been a DTv customer from the beginning but I've reached my limit with there poor quality of service. :mad:

John

Just curious as to why you had to be told on several occasions that you would get the update by the 12th. That date has been mentioned by several other posters here! Why should this date be so important to you? A couple of episodes of 24?

Do you really think anyone at DirecTV cares about the "deadline" you gave them? Do you need a deadline to take action?

You will ultimately have to replace your DirecTiVo with a non-TiVo DVR, so why not get the SA Series 3 now? Surely there will be another time you get P.O.'d at DirecTV?

But have you thought about what happens when you get P.O'd at your cable company? They won't take your Series 3 TiVo back, you know. Cable companies in general have an atrocious customer service record. Then what will you do with your Series 3? You won't have another service provider to run to.

[timb2112]

Just got off the phone with DTV tech support. They said everyone should of had 6.3b as of last night. I still have 6.3a after at least 10 forced calls in the last two days.

He said if I do not get it I should do a system delete and then force another call. Has anyone else done this or heard this from DTV? Any success?

I would like to get 6.3b before football tonight.

[newsposter]

i've been unplugged for a few weeks but plugged in and got it last night. Solved the problem of not getting more than a few days out on Todo list but it still bonged a bit. But didnt reset to the beginning of the list at least.

Also getting from NP and pressing select has virtually no delay whereas before the program data didnt show up for about 10 seconds

[JonR]

Originally Posted by ShiningBengal

You will ultimately have to replace your DirecTiVo with a non-TiVo DVR, so why not get the SA Series 3 now? Surely there will be another time you get P.O.'d at DirecTV?

But have you thought about what happens when you get P.O'd at your cable company? They won't take your Series 3 TiVo back, you know. Cable companies in general have an atrocious customer service record. Then what will you do with your Series 3? You won't have another service provider to run to.
Sorry for my rant as you are correct and I have thought about which will be worse DTv or our local cable provider.......and decided I don't need either one of them as my wife and I record 95% from OTA HD therefore I'm going to buy the Series 3 and use it for OTA only with the ability to expand into cable when we desire. With the cost savings I will pay for the Series 3 in six months.....not a bad deal!

John

[steven-h]

I have not received the b update and called in this morning. I was told to reboot and when the screen said starting up to enter 0-2-4-6-8 on my remote to force an update. It did not work and they lady said the would have to send me a replacement box. I told her this is a replacement box only two weeks old and she said they would have to send me another box. I said to hold off and let me think about it. :mad: :mad: :mad:

[timb2112]

I have not received the b update and called in this morning. I was told to reboot and when the screen said starting up to enter 0-2-4-6-8 on my remote to force an update. It did not work and they lady said the would have to send me a replacement box. I told her this is a replacement box only two weeks old and she said they would have to send me another box. I said to hold off and let me think about it. :mad: :mad: :mad:

I was told there are no more HR10250's available. I guess you hear different things from different people.

[JonR]

Originally Posted by steven-h
I have not received the b update and called in this morning. I was told to reboot and when the screen said starting up to enter 0-2-4-6-8 on my remote to force an update. It did not work and they lady said the would have to send me a replacement box. I told her this is a replacement box only two weeks old and she said they would have to send me another box. I said to hold off and let me think about it.
That remote key combination is used to force a software update on the HR20. Did you make it clear to her you have the Tivo HR10?

John

[redram38]

Still no update in the 38134 area
Guess I will call but why should I have to delete everything to get an update I should have already gotten. arrarrrrggggghhhhhhhh

[steven-h]

That remote key combination is used to force a software update on the HR20. Did you make it clear to her you have the Tivo HR10?

John

Yes she did not have a clue. I just called again and got a very good CSR. After considerable time on the phone with him he said we had two options. 1. They would send an HR20 replacement but, it is not a TIVO. 2. Wait for the update it will be in the stream for one year. He said there is no way they can force an update.


I decided to wait for a few days.

[timb2112]

Yes she did not have a clue. I just called again and got a very good CSR. After considerable time on the phone with him he said we had two options. 1. They would send an HR20 replacement but, it is not a TIVO. 2. Wait for the update it will be in the stream for one year. He said there is no way they can force an update.


I decided to wait for a few days.

Is the update in the bitstream or obtained via phone?

[JonR]

Software is typically sent through the stream with the phone call authorizing the install. If it is has been a long time since the software was released and DTv has removed it from the stream then it will update through the phone call (modem). The 6.3b is currently in the stream.

John

[NoCalME]

I've been forcing daily calls twice a day for three weeks and was skeptical of the statement that everyone with HR10-250s would have 6.3b by 1/13. Made my typical morning daily call today and what do you know, Pending Restart!

Nothing but childrens programming on Fox this time of day, so I haven't had a chance to determine if the audio glitches are fixed. Tonight's Saints/Eagles game will be a good test.

[cutt]

I couldn't hardly believe it when I finally got pending restart this am after
countless tries.

have immediately switched to fox to hopefully not hear audio dropouts.

[bwillette]

Just as an FYI to those others like me that haven't received the update, I called in and the CSR I spoke with said the rollout shoudl be completed by the 15th now..Who knows what the REAL date its, but doesn't sound like us late-comers should be concerned just yet.

[LinerJoe]

Just as an FYI to those others like me that haven't received the update, I called in and the CSR I spoke with said the rollout shoudl be completed by the 15th now..Who knows what the REAL date its, but doesn't sound like us late-comers should be concerned just yet.

They told me the same thing this morning. Maybe I will follow the delete all process, and if it doesn't work, then I will put 3.1.5f back on it. I have the ISO, I just didn't want to delete everything for no real reason. However, my wife is getting extremely annoyed (WAF is going DOWN) with all of the dropouts which seem to be getting worse.

joe

[JimSpence]

I suspect the 6.3b rollout was extended because of the other problems we've been having the past few weeks with the SP/Wishlists.

[jcricket]

Funny, my dropouts seem to be getting better on all but football games (I only have dropouts on Fox OTA). The reboots also stopped in late December (they happened for about 1-2 weeks there). I still want 6.3b because the audio drop-outs are really annoying, but the need seems less pressing. I get 1 to 2 drop-outs per show (on shows like House and Bones).

As painful as this period of bugginess is/was, it pales in comparison to what I read about owning an HR20 (in general) or an R15 (seems almost as bad as the Dishplayer). I'll stick with my HR10 and R10 for now.

[Cody21]

Yahoo ... After reading this today, I checked and was also PENDING RESTART. I just forced the Restart and it's updating now... Cool. Will be listening for drop outs during tonight's NFL Playoff game.

SF Bay Area

[Jackblu]

Just checked mine and NOTHING!. Made a call and still nothing in my part of Michigan

[MAGold]

finally got it hope this fixes the rebooting issues

[MAGold]

where is the link to fill in the online survey for when it was received? thx

[Cody21]

http://tivo63b.freehostia.com/

[mgmrick]

3 calls today nothing here in syracuse ny......so much for being an A customer

[boggsaz]

I've had 6.3b for one week now.

NO audio dropouts, NO reboots, NO problems at all.

6.3b seems to has solved the audio problems on OTA reception.

[fasTLane]

When one decides to reattach the phone line to move from 3.1, are there any disc procedures to guarantee a successful upgrade? Thanks.

[Sparky]

Am on my 4th update call and still no B or Pending Restart.

[FriscoJoe]

Finally got it last night. 75035. Been forcing calls daily for a few weeks now...thought I was maybe the last in the queue...guess not ;)

[CHAS ZOSS]

How do you force a restart?

[hiker]

How do you force a restart?
Go to Settings/Restart or pull the plug.

[MAGold]

http://tivo63b.freehostia.com/

thx

[SpankyInChicago]

All three of my units got 6.3b earlier this week.

[ironfoot995]

Finally got 6.3b yesterday morning. Forced a restart, and watched the NFL game on Fox OTA last night without a single audio dropout. Life is good, so far.

John

[dagap]

Woke up to 6.3b this morning. 1+ forced calls daily for some time.

[JonR]

Watched both the CBS game which had 1 classic 6.3a dropout and the FOX game which had at least 20 classic audio dropouts.

Can't wait to hear the wife tonight during 24........ That piece of s@#$t Tivo!

Thanks DTv for rolling out a "bug" patch.

DTv offered to replace my HR10 with the HR20 for free as they told me everyone should have received the update by the 12th therefore my unit is obviously defective. I know we must all eventually upgrade to the HR20 I was just hoping I could keep the HR10 operational a little while longer as I receive all locals vis OTA. The DVR DTv CSR told me the HR20 was not ready for prime time put that was all they had to offer. At least they admit the HR20 has a ways to go before it can be considered in the same ballpark as the Tivo. :mad:

John

[timb2112]

Watched both the CBS game which had 1 classic 6.3a dropout and the FOX game which had at least 20 classic audio dropouts.

Can't wait to hear the wife tonight during 24........ That piece of s@#$t Tivo!

Thanks DTv for rolling out a "bug" patch.

DTv offered to replace my HR10 with the HR20 for free as they told me everyone should have received the update by the 12th therefore my unit is obviously defective. I know we must all eventually upgrade to the HR20 I was just hoping I could keep the HR10 operational a little while longer as I receive all locals vis OTA. The DVR DTv CSR told me the HR20 was not ready for prime time put that was all they had to offer. At least they admit the HR20 has a ways to go before it can be considered in the same ballpark as the Tivo. :mad:

John

Philly Area.

Don't give up. That HR20 is a real POS.

I forced a call last night AFTER the FOX game and bam....Pending Restart!!

6.3b, finally. Last night's game was excruciating. Audio dropout was real bad.

As for everyone having to upgrade to the HR20, It will be quite some time before DTV puts up the coin to swap everybody's HR10 out. How many of these units were sold when they were in production?

Everyone keep forcing those calls!!!

[newsposter]

Philly Area.

[/B]

you watching OTA i assume?

both my B machine and 3.1 had problems with fox..appeared to be a low signal but i havent' had problems with fox in a very long time so it was surprising. But in theory it can't be directv if both units had the same issue right

[hildred]

yes is the update jan 15 i got this off this site 6.3b

[timb2112]

you watching OTA i assume?

both my B machine and 3.1 had problems with fox..appeared to be a low signal but i havent' had problems with fox in a very long time so it was surprising. But in theory it can't be directv if both units had the same issue right

Yes. FOX OTA.

[mfenster]

Received the update this morning on one machine, still waiting for it on the other.

[HalfFull]

got 6.3B this morning... :)

[JonR]

Please tell me the secret to how most of you received the 6.3b update?

Did you hold your mouth a certain way? or perhaps stand on one leg and howl at the moon?

Please share you secret?

John

[BrokerDon]

Still no 6.3b on my HR10-250 running 6.3a so I called DirecTV and asked them how to "force" an update. I got bounced to 2 reps there, and they said if it doesn't update tonight, do a C&DE ("Clear & Delete Eeverything" a.k.a. "factory reset") tomorrow and then it should update to 6.3b within 24 hours.

This sounds like B.S. to me and will take HOURS to accomplish. Will a C&DE really "force" an update to 6.3b? I dont' have anything recorded on that I can't record again but I REALLY don't want to have to take 30+ minutes to put back all the settings (Audio, Favorites, Channels, Video, etc.)

[timb2112]

Still no 6.3b on my HR10-250 running 6.3a so I called DirecTV and asked them how to "force" an update. I got bounced to 2 reps there, and they said if it doesn't update tonight, do a C&DE ("Clear & Delete Eeverything" a.k.a. "factory reset") tomorrow and then it should update to 6.3b within 24 hours.

This sounds like B.S. to me and will take HOURS to accomplish. Will a C&DE really "force" an update to 6.3b? I dont' have anything recorded on that I can't record again but I REALLY don't want to have to take 30+ minutes to put back all the settings (Audio, Favorites, Channels, Video, etc.)

It's BS. They told me the same thing. I had been forcing multiple daily calls for three days before I got the "pending restart" status last night. Just keep forcing hourly calls and you will get it. Continue to have patience.

[gquiring]

I forced a call today 01/14 and finally got it.

[JonR]

It is now January 15th and I forced a call this morning and you guessed it "Succeeded" :mad:

When did DTv say everyone would have the patch (6.3b)?

John

[steven-h]

It is now January 15th and I forced a call this morning and you guessed it "Succeeded" :mad:

When did DTv say everyone would have the patch (6.3b)?

John


I also forced a call this morning and got Succeeded. I think I remember that originally they said by the 15th and then all I heard about was the 13TH. However I do no have it either and Direct is of no help. I do not want a HR20 so I just wait and must put up with the OTA audio problems.

[gquiring]

6.3b did not solve the audio dropouts for me. I recorded some stuff on NBC-NY HD and had many audio dropouts. I also got the reboot issue now. It rebooted during the season opener of 24. So much for quality testing.

[perilous]

This is really sad.....

[markrsmith83]

I finally got it at 10pm Saturday 1/13. I had forced a call earlier in the day, then when I forced one in the late evening I got it.

No problems so far. No dropouts on FOX's football Sunday.

[StarsHockey]

Waiting, and Waiting!

[PJO1966]

and waiting

[gpejsa]

Phew! Finally got my 6.3b upgrade for both of my HR10-250s. Both upgraded fine today (one was stock and the other I did the PTVUpgrade) and now both are sitting at 6.2b...can't wait to watch Jack B. on 24 tonight without audio drops!!

[unixadm]

Finally got 6.2b today when I forced a call.

[Cody21]

Received it on the morning of the 13th ... Watched the entire FOX NFL Playoff game -- No Audio Dropouts whatsoever - nor reboots (although reboots had never been an issue for me). Yahoo ...

Now DON'T break it .. !!

[samberger]

got it when i forced a call this morning. hope this thing works...tivo'd "24" last night and had a bunch of drop outs. hopefully, that won't happen on pt.2 tonight.

[Scott Corbett]

I recorded 24 last night OTA from Wilmington, NC. I watched about 1/3 of it and scanned the rest. No dropouts in the parts that I watched.

But when I had tuned the same station for a Panthers game (Christmas Eve I think) for visitors, I did notice some droputs as I walked by.

Forgot : 6.3a, HR10-250

[speedcouch]

I unplugged my Tivo last week to try and avoid getting 6.3b. Of course, the next day, I looked at the system info and saw it was on there. Not sure if it's actually been implemented or not since I'm [thankfully] not experiencing any reboot problems. Am I correct in assuming, it's not fully functional until it makes a phone call or not? I remember this discussion when 6-3a came out.

But I did notice last night my folders have disappeared. Anyone else experiencing that problem?

Cheryl

[steven-h]

Still no 6.3B here. Last night Direct told me to reboot and I should have it this morning. I did and it is not here. This morning they told me to add call waiting to my box even though I do not have call waiting and to force one call and I should have it in 24 hours. Tomorrow I am sure I will have to face east mow the lawn say hi to the postman and I will get it. Oh they get upset when they are finished talking to me and ask if they have answered all my questions and I say no.

[hybucket]

Still no 6.3B here. Last night Direct told me to reboot and I should have it this morning. I did and it is not here. This morning they told me to add call waiting to my box even though I do not have call waiting and to force one call and I should have it in 24 hours. Tomorrow I am sure I will have to face east mow the lawn say hi to the postman and I will get it. Oh they get upset when they are finished talking to me and ask if they have answered all my questions and I say no.

I love it! I do the same thing! They don't know what to say, and I just hang up.
Oh - you have to face WEST. That's what you're doing wrong.

[bwaldron]

I love it! I do the same thing! They don't know what to say, and I just hang up.
Oh - you have to face WEST. That's what you're doing wrong.

Don't bother with the lawn mowing part, I have never found it to help. ;)

[humbland]

Still no 6.3b here in norcal.
I've been forcing a call at least twice a day for weeks...
However, I have the reset bug, at least I think that's what's happening.
We are getting numerous (almost all) partial recordings.
Can anyone confirm that's what's happening?
I'm at a loss as what to do. Complaining to DTV hasn't had any positive result and just wastes time (on hold).
Thanks.

[joed32]

Just got 6.3b on one of my 2 units at 2:00 AM this morning. Nothing on the other unit. Seems like a very slow rollout so be patient.

[BrokerDon]

DirecTV told me the same garbage, all tried with NO upgrade to 6.3b (form 6.3a) on different days: enabled call waiting even though call waiting is NOT on this line (its a dedicated fax line for my home business), restarted my TiVo, forced SEVERAL calls a day (all "Successful" but NOT the desired "Pending Restart"). Its obvious DirecTV doesn't have a clue on how to get this upgrade on our TiVos... Time to call Customer Retention and work them over for some more credits.

[Leila]

one of my HR10s is still not getting 6.3b... it has the same exact settings as my
other HR10s that got 6.3b. oh well... I just it just a matter of time...

It sure seems like DirecTV is deliberately trying to frustrate HR10 users. Perhaps
they feel this will force HR10 owners to "upgrade" to HR20? It's the kind of
feeling that I get at my Bimmer dealer. "...we can still fix your 4-year-old Bimmer,
but wouldn't you rather buy a newer Bimmer?" :)

[rmax]

I finally got the update on Sunday Night. I watched 24 with audio dropouts so bad on Sunday that I had go to the bedroom and watch it is SD. I watched 24 in HD on Monday night with no dropouts whatsoever. So far so good. :up:

[bmw528is]

What do you mean when you say "when the unit is turned off" ?

I mean when I put the HR10-250 in standby.

[bmw528is]

one of my HR10s is still not getting 6.3b... it has the same exact settings as my
other HR10s that got 6.3b. oh well... I just it just a matter of time...

It sure seems like DirecTV is deliberately trying to frustrate HR10 users. Perhaps
they feel this will force HR10 owners to "upgrade" to HR20? It's the kind of
feeling that I get at my Bimmer dealer. "...we can still fix your 4-year-old Bimmer,
but wouldn't you rather buy a newer Bimmer?" :)


Hhhmmmmm...........sounds familiar, especially since I just dropped $1,300 on a service visit. They didn't seem to think it was any big deal, though. "That'll be $1,296.48 sir......cash or charge? Have a nice day."

[MAGold]

I got it but it didnt fix my rebooting problem so not sure it was worth the wait...

[bmw528is]

3 calls today nothing here in syracuse ny......so much for being an A customer

Also an "A" customer, but I don't think that is relevant in this case. Got 6.3b last Thursday night (1/11) and so far the HR10-250 has been it's best yet. Folders, faster menus, no audio dropouts, no reboots. Life is good for now. They can keep their HR20.

[TyroneShoes]

Hhhmmmmm...........sounds familiar, especially since I just dropped $1,300 on a service visit. They didn't seem to think it was any big deal, though. "That'll be $1,296.48 sir......cash or charge? Have a nice day."
Yikes :eek: ! I hope you at least got a reacharound with that.

[Philly Bill]

My HD Tivo is not plugged in to a phone line. After audio dropout hell watching 24 on Sunday (didn't watch it til Monday night) I hooked up the phone line and called in (first time)... it came down. :)

Hope it fixes that audio drop out problem. :mad:

[krk502]

Been forcing calls every day for weeks, finally showed up yesterday afternoon. Didn't have any problems watching recordings last evening. :D

I've not had the reboot probems before, keeping my fingers crossed it stays that way. :)

[JoelCFC25]

Hauled my HR10 to a friend's house last night, forced the call, and got the Pending Restart....about 20 minutes later 6.3b was up and running. Upon bringing it back home the responsiveness is noticeably better, but certainly not eye popping. Sounds like from other people's descriptions it might take a day or two to hit top speed.

[JonR]

Originally Posted by JoelCFC25
Hauled my HR10 to a friend's house last night, forced the call, and got the Pending Restart....about 20 minutes later 6.3b was up and running. Upon bringing it back home the responsiveness is noticeably better, but certainly not eye popping. Sounds like from other people's descriptions it might take a day or two to hit top speed.
Which version did you update from (3.1.5f, 6.3, 6.3a)?

John

[Sparky]

I forced a bunch of call all weekend. During commercials of live TV I'd palce a call, results still at 6.3a. Gave up, now have a HR20 -- my wait is over.

[F14Scott]

Still on 6.3a in central Illinois. Multiple forces employed, all "Successful," none "Pending Restart."

I'm getting the audio cutouts followed by brief pixelization on Fox HD OTA. Also, I've had at least two auto-restarts in the last three weeks.

[steven-h]

I still have 6.3a. I also have been on the phone to Direct for hours and no result. They have no idea why our boxes are not updating and only solution is to accept a refurbished HR20 or wait. For now I am waiting a few more days. They say the update will be in the stream for one year.

[newsposter]

b still has my to do list jumping possessed action. You can sit on a show momentarily and it will jump to the previous show. Also, you can't press cancel and delete said recording, you must go into the recordings menu.

also still getting reboots

[vtfan99]

Had 6.3a...forced a call last night at 11pm...pending restart....took about 10-20 min to reboot and now I'm at 6.3b. Haven't had a chance to check it out yet as I hit the sack immediately after the restart.

[steven-h]

Still have not received 6.3b update :mad:

[Woody_One]

I'm still at 6.3a, and tried to force a call and received a message that there is a download in process and that I can not place the call right now. (paraphrasing)
It's been like that for several hours.
Am I receiving a download, or do I need to reboot?

[hiker]

I'm still at 6.3a, and tried to force a call and received a message that there is a download in process and that I can not place the call right now. (paraphrasing)
It's been like that for several hours.
Am I receiving a download, or do I need to reboot?
Try a reboot. Happen to me once also.

[steven-h]

Just got off the phone with Direct once more. They claim to have no way to make my box get 6.4b. They are sending a replacement which they say with most likely be an HR20 however, they do not want my box back and I can keep it. This certainly points to them abandoning the HR10. :(

[imadvaddict]

Still no update here, 6.3a, been waiting with random reboots, audio cutouts random pixilation.

DTV wants to send me a new HR20, I declined for the moment I LUV MY TIVO's, from what I am reading the HR20 is still to buggy. The tier 2 CSR tech said that D is sending new satellites up in the next few weeks to extremely expand their HDTV channels and advised that it would be wise to take the free replacement HR20.

Any thoughts on this?

We have the old 5 LNB saucer and it would require the large (behemouth in my mind) oblong Frisbee. We are getting a 99% signal on both feeds and I just don't want the installers to mess it up. If it ain't broke don't try to fix it mentality here.

Thanks in advance long time reader of the forum here on my end. Never had anything worthwhile to post until now.

[JoelCFC25]

Which version did you update from (3.1.5f, 6.3, 6.3a)?

John

3.15f, after all the problems reported with 6.3a I just avoided it altogether.

[RexB]

Have You Recieved 6.3b yet?
Yes, rec'd 6.3b on Jan 17th, zip 9825x. It rebooted, kept all of the settings, has recorded the season passes, no audio dropouts, no reboots, no freezes.

Working Fine for 3 days now, prolly just jinxed it.

Sign me "Happy TiVo user again". Not looking forward to the HR20 nonTiVo, but oh well. I need dual tuners!

[drew2k]

Yes, finally received 6.3b sometime overnight on both of my HR10 receivers.

[dsand14]

Finally got 6.3b last night on my second unit.

I don't know if anybody else has had this problem. After a natural restart on both units after receiving the update, they both locked up. After unpluging them and restarting again everything was fine. Just wanted to mention it in case it happens to anyone still waiting for the update.

[fasTLane]

Went directly from 3.1 to 6.3b yesterday. No problems so far. :up:

[StarsHockey]

So do you think going through vonage is affecting me not getting the download?

[Scott Corbett]

So do you think going through vonage is affecting me not getting the download?
I don't have it yet and I have a standard land line.

[JonR]

I finally realized DTv was not going to help me update my Tivo to 6.3b so this morning I took matters into my own hands and downloaded Instantcake 6.3b and baked a cake unto a 320 gb Seagate HD with NO problems. The whole process was a breeze and I've been running 6.3b several hours with NO issues.

As a DTv DVR customer I should not of had to pull the Tivo unit, open the case and pull the HD and connect to a PC, but at least there is a path to 6.3b depending on how much trouble you're willing to endure. This process is very simple and was a breeze to install.

John :rolleyes:

[hybucket]

I finally realized DTv was not going to help me update my Tivo to 6.3b so this morning I took matters into my own hands and downloaded Instantcake 6.3b and baked a cake unto a 320 gb Seagate HD with NO problems. The whole process was a breeze and I've been running 6.3b several hours with NO issues.

As a DTv DVR customer I should not of had to pull the Tivo unit, open the case and pull the HD and connect to a PC, but at least there is a path to 6.3b depending on how much trouble you're willing to endure. This process is very simple and was a breeze to install.

John :rolleyes:

And, of course, you sent a bill to DTV for a service call.
Considering the $ we shell out for service, what you did was, while understandable, completely absurd.

[JonR]

Originally Posted by hybucket
And, of course, you sent a bill to DTV for a service call.
Considering the $ we shell out for service, what you did was, while understandable, completely absurd.
I was with you till the end.......ABSURD :eek:

I think it is absurd that there is a lack of qualified support at DTv to solve a simple update issue therefore I took matters into my own hands to resolve the issue and I'm very happy with the outcome.

You can't get blood from a turnip or whatever that saying is, anyway now happy at 6.3b.

John :D

[Bobasaurus]

I finally got 6.3B last night. It fixed my FOX OTA. What a relief. One more 24 with dropouts was going difficult to watch. I am in 293xx if that matters


Bobby, longtime lurker first time poster.

[rdskin00]

Dtv Employee To The Rescue................. Without Hacking No Way To Guarantee The Upgrade To Be Immediate....best Bet....make Sure You Your Daily Calls Are Sucessful Force Them At Least Once A Day.....there Is No Rhyme Or Reason Since Its Coming Through The Tivo Dial In Servers My Neighbor Got His 3 Weeks Before Me But Nationwide It Should Be Rolled Out By End Of This Month To First Week Of Feb.......may Try Changing To Different Access Number

[steven-h]

Nationwide It Should Be Rolled Out By End Of This Month To First Week Of Feb.......may Try Changing To Different Access Number

Interesting since Direct told me 6.3b was made available to all last weekend and since I have not received it yet there is nothing to do but, replace my receiver. They said the replacement would be a HR20 and I should just throw my TIVO away as they did not want it back. I have changed access numbers rebooted and still have 6.3a, :mad:

[JonR]

Originally Posted by steven-h
Interesting since Direct told me 6.3b was made available to all last weekend and since I have not received it yet there is nothing to do but, replace my receiver. They said the replacement would be a HR20 and I should just throw my TIVO away as they did not want it back. I have changed access numbers rebooted and still have 6.3a,
Purchase / download Instantcake 6.3b (Dvrupgrade), Remove top of Tivo unit, remove HD, hook up to a PC as directed, run WD diagnostics (get from their web site) and analyze / repair media (HD), write zeros to HD (basically low level format), and "bake" the cake according to directions. Very easy process that yields immediate results (6.3b)! Running since yesterday morning with NO issues. :D

What else do you have to do on a snowy day?

John

[skasee]

Purchase / download Instantcake 6.3b (Dvrupgrade), Remove top of Tivo unit, remove HD, hook up to a PC as directed, run WD diagnostics (get from their web site) and analyze / repair media (HD), write zeros to HD (basically low level format), and "bake" the cake according to directions. Very easy process that yields immediate results (6.3b)! Running since yesterday morning with NO issues. :D

What else do you have to do on a snowy day?

John

I to finally gave up on getting 6.3b and bought Instantcake 6.3b. It's a pain because it wipes the disk so you have to redo all your season passes. But at least I'll be able to watch 24 and Prison Break in HD with uninterrupted audio, I hope!

[humbland]

After forcing a two calls a day for a month, I still don't have it and have just about given up getting it...
I wonder if it might have something to do with modded machines. We have a Weaknees 250g. HD added to the capacity. Perhaps this changes the unit in some way so that it won't pick up 6.3b. I'm tired of the all the resets and audio drops, but another call to DTV is probably a waste of time.
After the last reset we have a new problem...The machine would not respond to the remote. Somehow it had spontaneously changed the remote response code from #2 to #1. After checking things out, I changed it back, but now it's sluggish to respond to the remote commands.
Any advise or suggestions would be appreciated...
Thanks

[newsposter]

no it doesnt have to do with mods. I have the 250 plus fan kit from weaknees also and got b with no problem.

[Robert Simandl]

Still 6.3a here!

[Nomarian]

I finally got it on my other unit last night. That took forever!

[Mr. Bill]

Forced a call at 9:00 PM on Thurs the 18th. It was applied on Sat the 20th at 3:00 AM.

[PJO1966]

Still nothing

[sk33t3r]

In Houston we have 3 area codes, so I tried seveal numbers from each area code and never received 6.3b. Time for instantcake 63b.

[imadvaddict]

Just checked we have 6.3b now wohooooooooo!

[JohnnyO]

I woke up to a Pending Restart message this morning. I have a newly purchased used HR10-250 that came with 3.1. It has been running 3.1 since Friday at my home since Friday. I restarted this morning, and am back to the foldered goodness of 6.3b!

I didn't watch much more than 30 minutes today, so I can't say if there are problems.

[Rally1]

still waiting

[STL]

Yesterday I noticed my 30-skip wasn't working so I checked and saw I finally got 6.3b.

[fasTLane]

I have 30 sec skip enabled with 6.3b and have been seeing inconsistent operation with the back up 6 second function. Sometimes it only rewinds about 1 second on some of my HD recordings.

Is this noticed by anyone else?

[newsposter]

I have 30 sec skip enabled with 6.3b and have been seeing inconsistent operation with the back up 6 second function. Sometimes it only rewinds about 1 second on some of my HD recordings.

Is this noticed by anyone else?

is it like this?

http://www.tivocommunity.com/tivo-vb/showthread.php?t=286668

[fasTLane]

Interesting thread. What is hard to understand is why in one year of use I never saw anything like this. Solid as a rock for over a year and now that I have 6.3b, little operational glitches seem to be in order? Don't need this.

[kento1]

Never had a problem before, but since the move to 6.3b, I've been experiencing occassional (and extremely annoying) reboots while watching recorded HD content. :down:

[imadvaddict]

We had 6.3b for five days now, no reboots reported by members of the house hold as of yet. Fox OTA audio dropouts virtually non-existent but occasionally occur. Oddly enough pixilation problems seem more apparent on all OTA. OTA channel scan gained 2 secondary OTA channels.

[fasTLane]

Please describe the ota pixelation you are seeing.

[DFDureiko]

The last upgrade I recieved was about 18 Oct, having the HR10-250 in the house plugged in waiting for the upgrade, before I left for FL in the RV.
I got the upgrade and left.
Now installed in hard to reach cabinets, in new Airstream. No phone line.
#1. I have a 3sat/LNB Motosat MHDTV, so no reason to get HR20 right?
#2. Is there any way to force authorize upgrade/reboot without a land line. It is my understanding the software updates are downloaded via sat? and must be authorized by phone call?
Thanks
Dan

[A J Ricaud]

#1. I have a 3sat/LNB Motosat MHDTV, so no reason to get HR20 right?
#2. Is there any way to force authorize upgrade/reboot without a land line. It is my understanding the software updates are downloaded via sat? and must be authorized by phone call?
Thanks
Dan

#1 Right, unless you need to rcv. MPEG-4 programming. You would then need an H20 rcvr. or HR20-700 DVR and a 5 LNB dish. I don't know if anyone makes a model for mobile use. Maybe you could use a second dish for MPEG-4.

#2 You are right, authorization comes from the phone line unless your rcvr. is modified (hacked).

I read somewhere that some have had success using a cellphone.

[Bribo]

Still no 6.3b in Louisiana. Did i miss the window for it? CSR's act like they have no idea what I'm even talking about

[PJO1966]

Still no 6.3b in Louisiana. Did i miss the window for it? CSR's act like they have no idea what I'm even talking about

They don't. Still nothing here in Los Angeles either.

[humbland]

Still waiting in Northern CA.
Are there any "updated" theories as to why there are still so many without 6.3b?

[fasTLane]

Maybe they have turned off the upload for some reason?

[gravykev]

I still don't have it and I was told if we don't have it by now we won't get it.

Though I was also told it would be available to everyone for download on the 12th of Jan. and it might take up to a year to actually get the download.


My feeling, very very few people, as in maybe 10 (and ZERO CSRs) have an idea of how this download thing actually works.

[smarsh66]

i originally got 6.3b.... then one of my hard-drives failed.... I instant caked it (with new drives) to 3.15 about 3 weeks ago.... everything is fine and purring along without a glitch..... BUT NO 6.3 a or b!!!!!

Sam

P.S. i did not know that there was a new version of Instant Cake available...... and now have lot's of recordings i would hate to lose if i had to re-bake!

[smarsh66]

Went directly from 3.1 to 6.3b yesterday. No problems so far. :up:

did you recently get 3.1 installed? was it 3.15 or 3.15f?

Thanks.

Sam

[PJO1966]

I've given up on getting 6.3b naturally. I'm doing research on FTPing the slices in and using Slicer to activate them. After that I'll probably have to re-Zipper, but I won't lose all my recordings. Right now I'm searching for which directory to FTP the slices to.

[fjwagner]

I do not have 6.3b yet either. I have talked to 1/2 dozen CSR's to no avail or good explanation. One CSR argued with me about the mere existence of 6.3b. Another CSR wanted the easy way out by giving me a HR20 with a new 2 year commitment. What a deal. The others just wanted me to put in a call waiting prefix when I do not even have call waiting. I give up and will just take comfort in the fact that others do not have it. 6.3a has not been a huge problem for us with drop outs.

[wheresmy6.3]

Still no 6.3b and CSR told me today that a C&D will magically cause my box to download it. The sad part is that I'm thinking of trying it. She claims that it has worked for other poor sould like me who have to tolerate dropouts. I told her I didn't no how much more nonsense I could take. She told me the HR-20 was just like Netscape vs IE...my response was exactly why I don't want it.

[steven-h]

Still no 6.3b and CSR told me today that a C&D will magically cause my box to download it. The sad part is that I'm thinking of trying it. She claims that it has worked for other poor sould like me who have to tolerate dropouts. I told her I didn't no how much more nonsense I could take. She told me the HR-20 was just like Netscape vs IE...my response was exactly why I don't want it.

I did a C&D and it did nothing. I am still on 6.3a. I have entered the code for call waiting even though I do not have call waiting. I have no sign of 6.3b. They did send me an HR20 and I got to keep the HR10 and I have them both hooked up and working. I have no serious problem with the HR20 and audio dropouts with OTA FOX with the HR10.

[JonR]

If you really want 6.3b NOW then spend 19.95 and Instantcake to 6.3b. I did and the process was smooth as glass and now I'm a happy camper at 6.3b with NO audio drops.

John

[PJO1966]

I downloaded the slices from another forum then FTP'd them into my TiVo. I used the Slicer to get them going. I'm now zipping along with 6.3b. Unfortunately I lost the drivers for my network connection and will need to reZipper. At least I finally got the software running.

[Leila]

there hasn't been anything posted here in the last few days... am I to assume
that everyone(except me) got the 6.3b update already? :confused:

[smarsh66]

there hasn't been anything posted here in the last few days... am I to assume
that everyone(except me) got the 6.3b update already? :confused:

i'm still waiting!

[Lord Vader]

I downloaded the slices from another forum then FTP'd them into my TiVo. I used the Slicer to get them going. I'm now zipping along with 6.3b. Unfortunately I lost the drivers for my network connection and will need to reZipper. At least I finally got the software running.

I, too, lost the network connectivity when I did this. Worse, I lost serial connectivity as well and had to rezipper. I am back to 6.3a and will stay there. I have not been experiencing the reboot or dropout problems, so there's no need for me to go to 6.3b.

[kevin80302]

I live in the Kansas City metro area and got tired of waiting for the upgrade god to bless my tivo so I downloaded instant cake 6.3b HD and within 1 hour I was up and running.

This is a great option if you don't have a huge list of recorded programs you don't want to delete.

[wrf]

I'm still waiting. Has ANYBODY received it recently??

[lionsfan]

I have not recieved 6.3b, called them about it they tried to force the upgrade, would not work. Have the protection plan so they sent me out a replacement unit which turned out to be an HR20.

[thumperxr69]

I'm still waiting. Has ANYBODY received it recently??

I received it last night (kind of). I really don't know how long it has been available for me but I have been unable to phone home until last night I got PPP over serial going and I was on 6.3b. Woohoohoooo.

T

[Lord Vader]

I have not recieved 6.3b, called them about it they tried to force the upgrade, would not work. Have the protection plan so they sent me out a replacement unit which turned out to be an HR20.

Now why would you bother going through all that? Just add 6.3b yourself. You can do that via ftp-ing the slices to your unit or using Instantcake 6.3b to apply the image in its entirety.

If you haven't hacked your unit or prefer to not lose recordings and all, then the first option would be the best route.

[wheresmy6.3]

Still nothing here. Haven't hacked and don't want the HR20, so I guess I'll live with Fox dropouts until they feel that I'm high up enough on the A-list to give it to me. It amazes me that Directv knows there's a problem and basically refuses to fix it the "right" way.

[humbland]

Still no 6.3b here,
I've given up forcing daily calls.
I don't even want to call DTV and complain again. It's not worth the hassle.
Sadly, I've just got used to the few audio drops.
I wish I could figure out why some of us missed the boat?
Im my experience, this sort of thing usually works (or doesn't work) the same for everyone...

[rcbray]

I have not recieved 6.3b, called them about it they tried to force the upgrade, would not work. Have the protection plan so they sent me out a replacement unit which turned out to be an HR20.

Presume you "owned" your HR10. If they had replaced it with another HR10, you would "own" that replacement. By substituting a HR20, did they then give you a two year committment and/or say the HR20 was leased?

[steven-h]

Still nothing here. Direct sent me a replacement HR20 and said I could keep my HR10 and now they are both hooked up. Different machines but, the HR10 is OK.
Just seems funny that since the update and all is sent out by TIVO there is no way to contact them and ask our questions since D will do nothing.

[dscott72]

I haven't had my phone line connected since I received 6.3a, really haven't had any problems, don't use OTA and hardly record anything in High Def due to the large amounts of season passes I have. Should I just sit back and not connect my phone line, or should I connect it and see if B is available?

[Budget_HT]

Still nothing here. Direct sent me a replacement HR20 and said I could keep my HR10 and now they are both hooked up. Different machines but, the HR10 is OK.
Just seems funny that since the update and all is sent out by TIVO there is no way to contact them and ask our questions since D will do nothing.
The update is developed by TiVo but sent out by DirecTV, not TiVo.

[Scott Corbett]

Still no 6.3b here,
I've given up forcing daily calls.
I don't even want to call DTV and complain again. It's not worth the hassle.
Sadly, I've just got used to the few audio drops.
I wish I could figure out why some of us missed the boat?
Im my experience, this sort of thing usually works (or doesn't work) the same for everyone...
Same here.

[steven-h]

The update is developed by TiVo but sent out by DirecTV, not TiVo.


True the update is sent by Satellite to our receivers. It is the phone call to TIVO to tells it to install. TIVO would be wise to keep end users on its side with new ownership in a few months.

[Budget_HT]

True the update is sent by Satellite to our receivers. It is the phone call to TIVO to tells it to install. TIVO would be wise to keep end users on its side with new ownership in a few months.
Does anyone know for sure if the phone call still goes to TiVo instead of DirecTV? This has never been clear to me since DirecTV "took over" the DirecTiVo accounts some time ago.

[Lord Vader]

The phone call has gone and still goes to DirecTV.

[PJO1966]

Presume you "owned" your HR10. If they had replaced it with another HR10, you would "own" that replacement. By substituting a HR20, did they then give you a two year committment and/or say the HR20 was leased?

Unfortuantely I found out the hard way that even if you own your DVR and have the protection plan, if they replace it with the same type of DVR they still sign you up for a new 2 year contract. They may or may not inform you of that. I've been arguing with them about this for months.

[Lord Vader]

6.3b has been halted. 6.3c began rolling out last night. Captain video and I have it on our boxes already.

[Scott Corbett]

Unfortuantely I found out the hard way that even if you own your DVR and have the protection plan, if they replace it with the same type of DVR they still sign you up for a new 2 year contract. They may or may not inform you of that. I've been arguing with them about this for months.
They tried to do that to me, only took a few minutes with "Access Card" people to fix it.

[PJO1966]

They tried to do that to me, only took a few minutes with "Access Card" people to fix it.


Please elaborate. I do not want to be in a contract with this $%^&%$* company any longer than I need to be.

[rcbray]

Unfortuantely I found out the hard way that even if you own your DVR and have the protection plan, if they replace it with the same type of DVR they still sign you up for a new 2 year contract. They may or may not inform you of that. I've been arguing with them about this for months.

They tried that with me; but it took only a couple minutes with a supervisor to remove the contract requirement and keep the status as "owned". I still wonder what would happen if they substituted the HR20 for a failed HR10. They would probably argue that they had provided upgraded capabilities and it would be harder to keep the owned/no contract status.

[lionsfan]

Presume you "owned" your HR10. If they had replaced it with another HR10, you would "own" that replacement. By substituting a HR20, did they then give you a two year committment and/or say the HR20 was leased?

Not sure about the 2 year committment, they did say since i owned the HR-10 and it was replaced through the protection plan, i own the HR-20.

[StarsHockey]

Well still waiting, what does c do for you that b didn't?

[PJO1966]

Well still waiting, what does c do for you that b didn't?


Fixes for the change in Daylight Saving Time. Without c your recordings will be an hour off once DST starts.

[Lord Vader]

And you know this how?

If that were the case, what about all the other nonHR10-250 DTIVOs?

[GreyGhost00]

Just a question - why would the receivers have to be upgraded for DST? I thought the time was controlled by the Sat.

[Lord Vader]

Captain Video and I have been mentioning this here and on the other forums. If this is, indeed, a DST fix--which makes no sense, BTW--what about all the millions of other DTIVOs that aren't the HR10-250? Wouldn't they need an update, too? Also, how has DTV been able to control the DST settings before in states that had different DST policies (Arizona, Indiana, Hawaii, etc.)? They surely didn't send software updates to only customers in those states (and Indiana just changed their DST laws, apparently).

[drew2k]

How do we know there wasn't a hard-coded routine in the HR10 that said DST starts the 2nd Sunday of every April? And there was a table of exceptions, which excluded certain states, zips, localities, etc? A software patch would be required to fix such a situation, would it not?

[Lord Vader]

I have no idea. Captain Video and I could be wrong anyway. :p

[PJO1966]

I have no idea. Captain Video and I could be wrong anyway. :p


I'm just going by what Earl has posted. He's usually correct about these things. I just plugged the phone hack into my series 1 DTiVo because I assumed that would be getting a fix as well. We'll find out soon enough.

[Lord Vader]

Well, none of my Series 1 and nonHR10-250 Series 2 units have received any such updates, and haven't for years, BTW.

[smarsh66]

DST changes as of 2007...... it's a big deal for us IT people in corporate America.... Makes perfect sense that they would implement a DST patch.... could also be that other Dtivos already had a DST patch installed.

[Lord Vader]

Ah...don't you IT people whine about everything anyway? :p

[rcbray]

I still have 3.1.5f because I unplugged my phone connection on the Tivo before I received 6.3x. However, because 6.3b appears stable in most cases, and 6.3c probably addresses a DST issue; I plugged the phone back in this morning and forced several calls. No results other than "successful". Next scheduled call is now 48 hours off.

I presumed that 6.3b (if not 6.3c) was on my system and that the first call would give me a "pending restart".

Any thoughts on what is happening? Does this mean I never received a, b, or c via the satellite download?

[Duffycoug]

I too have not received the 6.3b update....still have 3.1.5f. I've had my phone connected for about three weeks and it makes daily calls with 100% success, yet no software upgrade. If anyone has any answers, please tell. I spent countless hours on the phone with DTV, but they know nothing.....can't force the download either with this unit, so I've been told.

[smarsh66]

Ah...don't you IT people whine about everything anyway? :p

it's just that every large system is affected in one way or another...then applications made against them as well: Oracle, SAP, Documentum, MSSQL, etc... real pain also if you are affected by FDA regulations and/or SOX!

[Lord Vader]

What about my White Sox? :D

[Sir_winealot]

I still have 3.1.5f because I unplugged my phone connection on the Tivo before I received 6.3x. However, because 6.3b appears stable in most cases, and 6.3c probably addresses a DST issue; I plugged the phone back in this morning and forced several calls. No results other than "successful". Next scheduled call is now 48 hours off.

I presumed that 6.3b (if not 6.3c) was on my system and that the first call would give me a "pending restart".

Any thoughts on what is happening? Does this mean I never received a, b, or c via the satellite download?


My understanding is that the 6.3b cutoff date was Jan 12th...I too have 2 units without 6.3b....and that there is no way to force the download. But for the advent of 6.3c, those of currently with 3.1.5f and 6.3a would be stuck at these versions.

So (hopefully) 6.3c will bring us up to speed.