btwyx
12-18-2006, 07:40 PM
I've been using a Series 3 instead of my HR10-250 since September, and I finally got around to making the call to cancel service today. I planned to take a few months to make sure the Series 3 is really the right solution, and as I've not watched the HR10 for at least 2 months I'm presuming it is. (Despite Comcast's best efforts to annoy me.)
I'd changed service to the cheapest (Family Choice?) a month ago, and I had considered suspended the account for a while to see if things changed, but now Rupert's on the way out, I thought just cancelling the account might help persuade the new management to do the right thing. If there were a real MPEG-4 HD TiVo I could be seriously tempted.
So I called to cancel and got the expected person who's going to try to talk me out of it. However his arguments were more comical than anything. Utter BS in fact, and I told him as much, and told him not to insult me like that. His opening gambit was telling me their signals travelled a shorter distance so thier quality would be better. When you consider their signals travel to a geostationary orbit and back, this doesn't seem like a good start.
However, it seems he was trying to tell me that as their video signal originated at the receiver, not at the cable headend I could see what he was getting at, however badly he phrased it. That only applys to analog rf signals, which I don't use at all, all my cable is digital (yes, it really is digital, he questioned that as well), the bits arrive at my set top box (which ever it is) and then proceed as analog (Component, not rf) to the display. The situation is the same in both case, just his bits had to travel a lot farther to get to me.
I eventually persuaded him just to cancel the account. 3 days short of the 4 anniversary.
I'd changed service to the cheapest (Family Choice?) a month ago, and I had considered suspended the account for a while to see if things changed, but now Rupert's on the way out, I thought just cancelling the account might help persuade the new management to do the right thing. If there were a real MPEG-4 HD TiVo I could be seriously tempted.
So I called to cancel and got the expected person who's going to try to talk me out of it. However his arguments were more comical than anything. Utter BS in fact, and I told him as much, and told him not to insult me like that. His opening gambit was telling me their signals travelled a shorter distance so thier quality would be better. When you consider their signals travel to a geostationary orbit and back, this doesn't seem like a good start.
However, it seems he was trying to tell me that as their video signal originated at the receiver, not at the cable headend I could see what he was getting at, however badly he phrased it. That only applys to analog rf signals, which I don't use at all, all my cable is digital (yes, it really is digital, he questioned that as well), the bits arrive at my set top box (which ever it is) and then proceed as analog (Component, not rf) to the display. The situation is the same in both case, just his bits had to travel a lot farther to get to me.
I eventually persuaded him just to cancel the account. 3 days short of the 4 anniversary.