remote stops working, requires a reboot?

[kcfoxie]

Help!

So my DSR6000 was working all fine and dandy with the CacheCard and TiVoWeb v1.3.1... but then one day I got a phone call from my roommate who said the remote wasn't working at all. It wouldn't respond to anything. So I walked him through rebooting over telnet.

Tonight it did it again. FTP and Telnet worked, but TiVoWeb Stopped responding. I've Got Elseed installed, and it was still working. I'm going to scour the logs and upload to TiVoWeb v1.4.0.... but has anyone else experienced this? Googling didn't find anything relevant..

Thanks!

[puffdaddy]

Did the buttons on the front panel continue to work?

When you press a remote key (after it's locked up), do the front LEDs indicate the IR board has received the key press?

[kcfoxie]

I didn't test the front buttons, but the LED did flash amber for a second to indicate that it got an IR signal. I will start doing daily checks of the uptime and see if I can pinpoint how many days (and esp. a pattern) of uptime it goes before this happens. The last time it did this it was about 2pm, this time it was 2am when it was getting satellite grid data updates....

Also is Current Temperature: 51C / 123.8F 'normal' temp? I have a 7200rpm drive and the cachecard installed...i'm wondering if I should get another CPU fan and mount it in there? I'm worried that the problem could be overheating....

Thanks so much!

[puffdaddy]

51 C doesn't seem too high. I've seen people who ran their box around ~63C, which was getting close to Tivo's shutdown temp (71?).

Typically, when my remote stops responding, I check for LEDs (which show that the IR event is being received). Next I check to see if the front panel buttons work, then I'll check if network services respond.

Often if there's a hard drive crash, the unit will be frozen. I had one instance where my remote code was the culprit. In another case, the ribbon cable was loose.

In some more bizarre situations, one of my hacks was monopolizing the tivo's CPU, and all my remote events were queued up and slowly trickled out. I forget the details, but running top via telnet can show you that.

[kcfoxie]

I can't get top to load via telnet! That was the first thing I tried to do.

here is some more info my roomie gave me: the first time it did this, he did not reboot the tivo. He let the show play to it's end, and when it prompted to delete it... the remote started working! He didn't test the front panel buttons then, so we still don't know.

I do know that Elseed still works, Telnet and FTP work.. but TiVoWeb does not respond. So I know it's still network connected, and I know that most of the 'core' services are functional .... which is why I upgraded TiVoWebPlus to v1.4.0 for DirecTivos...we'll see if this problem crops up again.

The weird thing is that I was not, and had not, used TiVoWeb in days prior to this happening.

Thanks for you input, I'll definitely look at the hardware inside and make sure all is connected... can you tell me how to install or make functional the top command? (I'm of an OS X background and use top frequently... I am just now experimenting with true Linux and BSD environments, so bare with me!)

[puffdaddy]

You'll have to install a linux ppc build of the top executable to get it to work. Check out this web site (http://homepage.ntlworld.com/maxwells.daemon/tivo/ports.html), I think I saw a package that included a pre-built top binary.