No link light on Cachecard

[cmtarpey]

Trying to install a Cachecard v2.2 on my Thomson UK Tivo. Have got the drivers loaded on the hard disk, and on boot I get the usual errors due to not having any RAM installed on the card, but I can't connect to the Tivo, and I don't get a link light either on the Cachecard or my ADSL (wired) router.

Have searched all the usual places for a solution without joy. Any suggestions?

Does the link light usually come on as soon as there is a physical connection, or just when drivers are loaded and a network connection is made?

Thanks,
Chris.

[blindlemon]

just when drivers are loaded and a network connection is madeYes, exactly that.

However, it doesn't have to be a valid connection - just a physical one. If the IP addresses are all up the swanee you'll still get a link light.

Are you using a crossover cable by any chance?

[cmtarpey]

Are you using a crossover cable by any chance?

No, its a straight-through (and I've tried 2 different cables, which both work fine from my PC to the router).

IP addresses are the default ones -
i.e.
ip address: 198.168.1.200
subnet mask: 255.255.255.0
gateway 198.168.1.1 (ip address of router)

[blindlemon]

Have you removed the TiVo foot at the corner where the cachcard is fitted? Sometimes the centre plug of the foot can prevent the card from fitting correctly.

[cmtarpey]

Have you removed the TiVo foot at the corner where the cachcard is fitted? Sometimes the centre plug of the foot can prevent the card from fitting correctly.

Yes, I'd already cut it down (following Steve Conrad's instructions), and have just tried taking it out altogether. One thing I have noticed is that although the card goes all the way on to the connectors, it will still rock forwards and backwards slightly.

Another thing I should maybe mention is that I'm fitting the Cachecard because the Tivo's modem blew during a thunder storm. I renamed the modem_test file and apart from not connecting to the network or making daily calls, the Tivo seems fine.

[blindlemon]

Yes, they normally do flex a bit and this can sometimes affect the connections with the motherboard, but if you have wiggled it and are still not getting a link light then the drivers may not be loaded correctly.

Did you use nic_install to load them, and do you normally see a load of messages on the screen during the bootup sequence?

[cmtarpey]

I ran nic_install with the --force option. I've looked at the kernel log and it says something about turbonet2 drivers being loaded.

I get the SiliconDust boot screen, which gives me various errors about drivers not being loaded, but I understand this is usual if there is no RAM on the card.

thanks for your help, by the way!

[blindlemon]

Can you dump the kernel log here?

[cmtarpey]

kernel log dump, as requested:

Jan 1 00:00:57 (none) kernel: Cannot find map file.
Jan 1 00:00:57 (none) kernel: Loaded 20 symbols from 8 modules.
Jan 1 00:00:57 (none) kernel: Old MediaSwitch address map
Jan 1 00:00:57 (none) kernel: Memory configured for 16MB
Jan 1 00:00:57 (none) kernel: CPU clock speed: 54MHz
Jan 1 00:00:57 (none) kernel: ^MTeleworld Customer Device Starting Up!
Jan 1 00:00:57 (none) kernel: DMA Channel VidOut, next irq 50, idle irq 58, channel 5
Jan 1 00:00:57 (none) kernel: MS IMR 2020
Jan 1 00:00:57 (none) kernel: DMA Channel VidIn, next irq 55, idle irq 63, channel 1
Jan 1 00:00:57 (none) kernel: MS IMR 2121
Jan 1 00:00:57 (none) kernel: DMA Channel Events, next irq 52, idle irq 60, channel 4
Jan 1 00:00:57 (none) kernel: MS IMR 2929
Jan 1 00:00:57 (none) kernel: DMA Channel OSD, next irq 48, idle irq 56, channel 7
Jan 1 00:00:57 (none) kernel: MS IMR a9a9
Jan 1 00:00:57 (none) kernel: DMA Channel AudOut, next irq 49, idle irq 57, channel 6
Jan 1 00:00:57 (none) kernel: MS IMR e9e9
Jan 1 00:00:57 (none) kernel: DMA Channel AudIn, next irq 54, idle irq 62, channel 2
Jan 1 00:00:57 (none) kernel: MS IMR ebeb
Jan 1 00:00:57 (none) kernel: DMA Channel VBI, next irq 53, idle irq 61, channel 3
Jan 1 00:00:57 (none) kernel: MS IMR efef
Jan 1 00:00:57 (none) kernel: DMA Channel Ide, next irq 51, idle irq 59, channel 0
Jan 1 00:00:57 (none) kernel: MS IMR ffff
Jan 1 00:00:57 (none) kernel: Boot Parameters= root=/dev/hda4
Jan 1 00:00:57 (none) kernel: Initial MAC address=0:0:0:0:0:0
Jan 1 00:00:57 (none) kernel: Calibrating delay loop.. ok - 53.86 BogoMIPS
Jan 1 00:00:57 (none) kernel: Contiguous region of 1310720 bytes (1179648 for inputs, 131072 for outputs) at 0x801543f0 allocated.
Jan 1 00:00:57 (none) kernel: mem_init: start_mem = 0x80295000, end_mem = 0x81000000
Jan 1 00:00:57 (none) kernel: Memory: 13740k/16384k available (700k kernel code, 1944k data)
Jan 1 00:00:57 (none) kernel: Kernel virtual start=0x81000000, end=0x81d6b000
Jan 1 00:00:57 (none) kernel: Swansea University Computer Society NET3.038 for Linux 2.1
Jan 1 00:00:57 (none) kernel: NET3: Unix domain sockets 0.15 for Linux NET3.038.
Jan 1 00:00:57 (none) kernel: Swansea University Computer Society TCP/IP for NET3.037
Jan 1 00:00:57 (none) kernel: IP Protocols: IGMP, ICMP, UDP, TCP
Jan 1 00:00:57 (none) kernel: Linux version 2.1.24-TiVo-2.5 (build@buildmaster17) (gcc version 2.8.1) #2 Thu Feb 7 17:49:48 PST 2002
Jan 1 00:00:57 (none) kernel: POSIX conformance testing by UNIFIX
Jan 1 00:00:57 (none) kernel: Serial driver version 4.23 with no serial options enabled
Jan 1 00:00:57 (none) kernel: tty00 at 0xf4100000 (irq = 6) is a S403
Jan 1 00:00:57 (none) kernel: tty01 at 0xffc00000 (irq = 3) is a 16550A
Jan 1 00:00:57 (none) kernel: tty03 at 0xffb40000 (irq = 7) is a 16550A
Jan 1 00:00:57 (none) kernel: Ramdisk driver initialized : 16 ramdisks of 4096K size
Jan 1 00:00:57 (none) kernel: IDE: Setup IDE dma engine call back function completed
Jan 1 00:00:57 (none) kernel: set maxFrags and initialize fragp for h=0
Jan 1 00:00:57 (none) kernel: hda: Maxtor 4R120L0, TiVo-realtime enabled ATA DISK drive
Jan 1 00:00:57 (none) kernel: ide0 at 0xffd00400-0xffd00407,0xffd00438 on irq 32
Jan 1 00:00:57 (none) kernel: idinfo 82=7C6B 83=7B09 85=7C69 86=3A01 87=4003
Jan 1 00:00:57 (none) kernel: hda: Maxtor 4R120L0, 117246MB w/2048kB Cache, multiple 16, LBA, CHS=16383/16/63, DMA, SMART
Jan 1 00:00:57 (none) kernel: PPP: version 2.3.0 (demand dialling)
Jan 1 00:00:57 (none) kernel: TCP compression code copyright 1989 Regents of the University of California
Jan 1 00:00:57 (none) kernel: PPP line discipline registered.
Jan 1 00:00:57 (none) kernel: PPP Deflate Compression module registered
Jan 1 00:00:57 (none) kernel: Partition check:
Jan 1 00:00:57 (none) kernel: hda:Started kswapd v 1.12
Jan 1 00:00:57 (none) kernel: hda1 hda2 hda3 hda4 hda5 hda6 hda7 hda8 hda9 hda10 hda11 hda12 hda13 hda14
Jan 1 00:00:57 (none) kernel: VFS: Mounted root (ext2 filesystem) readonly.
Jan 1 00:00:57 (none) kernel: 16 pages of PROM memory freed
Jan 1 00:00:57 (none) kernel: 3 pages of unused kernel memory freed
Jan 1 00:00:57 (none) kernel: Init: Console opened as FD 0
Jan 1 00:00:57 (none) kernel: Starting rc.sysinit
Jan 1 00:00:57 (none) kernel: Releasing /initrd and clearing ramdisk, if they exist
Jan 1 00:00:57 (none) kernel: warning: can't open /var/mtab: No such file or directory
Jan 1 00:00:57 (none) kernel: umount: /initrd: not mounted
Jan 1 00:00:57 (none) kernel: Activating swap partitions
Jan 1 00:00:57 (none) kernel: Adding Swap: 130044k swap-space (priority -1)
Jan 1 00:00:57 (none) kernel: Loading i2c driver
Jan 1 00:00:57 (none) kernel: Box setup for PAL mode
Jan 1 00:00:57 (none) kernel: Loading FPGA driver
Jan 1 00:00:57 (none) kernel: fpga driver configured in PAL mode.
Jan 1 00:00:57 (none) kernel: fpga module running SAA7118 video encoder
Jan 1 00:00:57 (none) kernel: Msp: MajorRevCode Version 0x4
Jan 1 00:00:57 (none) kernel: Msp: ROM Version 0xa25
Jan 1 00:00:57 (none) kernel: Msp: ProductCode = 0xa
Jan 1 00:00:57 (none) kernel: Msp: MSP3410
Jan 1 00:00:57 (none) kernel: MSP34X0D
Jan 1 00:00:57 (none) kernel: memstart = 0x80155000 : size = 0x120000
Jan 1 00:00:57 (none) kernel: Standin 0: addr 0x80159000, len 0x11c000
Jan 1 00:00:57 (none) kernel: Checking for Kickstart panic signal
Jan 1 00:00:57 (none) kernel: No panic situation detected
Jan 1 00:00:57 (none) kernel: Cleanup /dev/hda9 pass 1
Jan 1 00:00:57 (none) kernel: ext2fs_check_if_mount: No such file or directory while determining whether /dev/hda9 is mounted.^M
Jan 1 00:00:57 (none) kernel: /dev/hda9 was not cleanly unmounted, check forced.
Jan 1 00:00:57 (none) kernel: Fix summary information? yes
Jan 1 00:00:57 (none) kernel:
Jan 1 00:00:57 (none) kernel: /dev/hda9: 81/32768 files (12.3% non-contiguous), 8524/131072 blocks
Jan 1 00:00:57 (none) kernel: Cleanup /dev/hda9 pass 2
Jan 1 00:00:57 (none) kernel: ext2fs_check_if_mount: No such file or directory while determining whether /dev/hda9 is mounted.^M
Jan 1 00:00:57 (none) kernel: /dev/hda9: clean, 81/32768 files, 8524/131072 blocks
Jan 1 00:00:57 (none) kernel: /dev/hda9 is clean after pass 2
Jan 1 00:00:57 (none) kernel: Mounting /var
Jan 1 00:00:57 (none) kernel: warning: can't open /var/mtab: No such file or directory
Jan 1 00:00:57 (none) kernel: /dev/hda9 on /var type ext2 (rw)
Jan 1 00:00:57 (none) kernel: Cleaning up /var/mtab...
Jan 1 00:00:57 (none) kernel: Using default TIVO_SVR_ADDR
Jan 1 00:00:57 (none) kernel: Mounting initial environment...
Jan 1 00:00:57 (none) kernel: Cleaning up temporary files in /var/tmp
Jan 1 00:00:57 (none) kernel: Cleaning up old slices and bundles in /var/packages...
Jan 1 00:00:57 (none) kernel: Checking space in /var
Jan 1 00:00:57 (none) kernel: About to check tasks for tty to shutdown
Jan 1 00:00:57 (none) kernel: fixmodem: no patcher: /tvlib/modem/patches/UNKNOWN/ram/expect_script
Jan 1 00:00:57 (none) kernel: Scanning for phase1 repair scripts
Jan 1 00:00:57 (none) kernel: Initializing TiVo extension...
Jan 1 00:00:57 (none) kernel: Set up environment vars for hardware configuration...
Jan 1 00:00:57 (none) kernel: Remote control is TIVO
Jan 1 00:00:57 (none) kernel: MFS partition on /dev/hda10
Jan 1 00:00:57 (none) kernel: Loading media drivers...
Jan 1 00:00:57 (none) kernel: Loading ideturbo ...
Jan 1 00:00:57 (none) kernel: TiVo disk statistics module loaded (byteswap enabled)
Jan 1 00:00:57 (none) kernel: Disk cautionlevel is 3
Jan 1 00:00:57 (none) kernel: hda: Generic ATA management
Jan 1 00:00:57 (none) kernel: Auto-detecting oslink module (asic 1).
Jan 1 00:00:57 (none) kernel: Multi-Verifier
Jan 1 00:00:57 (none) kernel: Not Installing oslink module.
Jan 1 00:00:57 (none) kernel: Loading fan ...
Jan 1 00:00:57 (none) kernel: Loading therm ...
Jan 1 00:00:57 (none) kernel: Loading pxmpegdecode ...
Jan 1 00:00:57 (none) kernel: We are using the Philips 7128 video encoder.
Jan 1 00:00:57 (none) kernel: pxmpegdecode configured in PAL mode.
Jan 1 00:00:57 (none) kernel: PX DECODE HYBRID: IBM CS22 initialization completed!
Jan 1 00:00:57 (none) kernel: MPEG: MPEG subsystem initialization completed
Jan 1 00:00:57 (none) kernel: MAJOR number = 78
Jan 1 00:00:57 (none) kernel: Loading scartmux ...
Jan 1 00:00:57 (none) kernel: Splash the screen...
Jan 1 00:00:57 (none) kernel: Writing 401560 bytes to OSD at address 0
Jan 1 00:00:57 (none) kernel: cachecard: driver version 20050218
Jan 1 00:00:57 (none) kernel: cachecard: updated tlb entry 2 to 1M
Jan 1 00:00:57 (none) kernel: cachecard: 0000000a 0000000a 0000000a 0000000a
Jan 1 00:00:57 (none) last message repeated 31 times
Jan 1 00:00:57 (none) kernel: cachecard: error: cachecard/sram not found!
Jan 1 00:00:57 (none) kernel: /lib/modules/cachecard.o: init_module: Device or resource busy
Jan 1 00:00:57 (none) kernel: cachectl: Driver version: xxxxxxxx/20050218
Jan 1 00:00:57 (none) kernel: cachectl: ERROR: Driver failed to load
Jan 1 00:00:57 (none) kernel: cachectl: ERROR: No information in kernel log
Jan 1 00:00:57 (none) kernel: Writing 401560 bytes to OSD at address 0
Jan 1 00:00:57 (none) kernel: Update IR microcode using /sbin/irmicro.hex
Jan 1 00:00:57 (none) kernel: Atmel part found, 2kB of program memory, AT90S2313
Jan 1 00:00:57 (none) kernel: MicroVeriry: bad=0, GetFpaRegCnt=0, AndFpgaCnt=0, OrFpgaCnt=0
Jan 1 00:00:57 (none) kernel: Device already programmed with this microcode
Jan 1 00:00:57 (none) kernel: Starting update ...
Jan 1 00:00:57 (none) kernel: Look for debug board ...
Jan 1 00:00:57 (none) kernel: SIOCSIFHWADDR: Operation not supported by device
Jan 1 00:00:57 (none) kernel: IP struct was not filled in!
Jan 1 00:00:57 (none) kernel: sa is: 0x20000 0x0 0x7ffffcf4 0x7ffffd10
Jan 1 00:00:57 (none) kernel: sa.sin_addr = 0x7ffffc58 a sockaddr is 16 bytes
Jan 1 00:00:57 (none) kernel: SIOCSIFADDR: Operation not supported by device
Jan 1 00:00:57 (none) kernel: eth0: unknown interface.
Jan 1 00:00:57 (none) kernel: Setting TCP keepalive parameters...
Jan 1 00:00:57 (none) kernel: Starting logging daemons...
Jan 1 00:00:57 (none) kernel: Check for PROM update ...
Jan 1 00:00:57 (none) kernel: Loading mixaud ...
Jan 1 00:00:57 (none) kernel: Updating system clock UID=0
Oct 29 00:51:17 (none) kernel: Time set to: Sun Oct 29 00:51:17 2006
Oct 29 00:51:17 (none) kernel: Have a nice day.
Oct 29 00:51:17 (none) kernel: Checking for additional disk...
Oct 29 00:51:17 (none) kernel: Starting EventSwitcher...
Oct 29 00:51:19 (none) kernel: Start fan control...
Oct 29 00:51:20 (none) kernel: Scanning for phase2 repair scripts
Oct 29 00:51:22 (none) kernel: Checking for database conversions...
Oct 29 00:51:23 (none) kernel: Checking new software installation
Oct 29 00:51:24 (none) kernel: SwSystem 2.5.5-01-1-023 is already active, nothing to do.
Oct 29 00:51:24 (none) kernel: Scanning for phase3 repair scripts
Oct 29 00:51:24 (none) kernel: Starting Services.
Oct 29 00:51:24 (none) kernel: Scanning for phase4 repair scripts
Oct 29 00:51:24 (none) kernel: rc.sysinit is complete
Oct 29 00:51:24 (none) kernel: turbonet2: driver version 20050218
Oct 29 00:51:24 (none) kernel: turbonet2: using MAC address 00:0B:AD:EA:8E:BF
Oct 29 00:51:24 (none) kernel: turbonet2: driver successfully installed
Oct 29 00:51:24 (none) kernel: turbonet2: driver successfully installed
Oct 29 00:51:24 (none) kernel: IP struct was not filled in!
Oct 29 00:51:24 (none) kernel: sa is: 0x20000 0xc0a80103 0x7ffffce4 0x7ffffd00
Oct 29 00:51:24 (none) kernel: sa.sin_addr = 0x7ffffc48 a sockaddr is 16 bytes
Oct 29 00:51:24 (none) kernel: turbonet2: dmfe_open 0
Oct 29 00:51:24 (none) kernel: turbonet2: dmfe_start() 0
Oct 29 00:51:25 (none) kernel: turbonet2: dm9000_hash_table() 0
Oct 29 00:51:25 (none) last message repeated 5 times
Oct 29 00:51:25 (none) kernel: MCP startup complete
Oct 29 00:51:25 (none) kernel: turbonet2: dm9000_hash_table() 0
Oct 29 00:51:25 (none) kernel: turbonet2: dmfe_stop 0
Oct 29 00:51:26 (none) kernel: turbonet2: dmfe_get_stats 0
Oct 29 00:51:33 (none) last message repeated 2 times
Oct 29 00:51:34 (none) kernel: Microcode version 00034
Oct 29 00:51:36 (none) kernel: Initialize with 1 live caches
Oct 29 00:51:36 (none) kernel: mediaswitch: resetting adjustments
Oct 29 00:51:37 (none) kernel: osd buffer size = 1080000
Oct 29 00:51:39 (none) kernel: mediaswitch: returning -1 from standin tune after tuning to ch -3 with adjust 0
Oct 29 00:51:39 (none) kernel: tuning:lock 1
Oct 29 00:51:40 (none) kernel: Done with this packet
Oct 29 00:51:40 (none) kernel: tuning:lock 0

[blindlemon]

Did you install the cachecard drivers with level 3 debug (self test)? This closes down the network connection after testing the card.

What is the contents of your /etc/rc.d/rc.net file?

[PaulWilkinsUK]

Hey Mr Blindlemon,

Do you remember I had a similar problem with one of my TiVo units? No matter what I did the link would never work, however the cache was fine and when I moved the card into another TiVo it was all fine.

I know this isnt a lot of help but I never did find out what the problem actually was... :(

[blindlemon]

I guess there's always the possibility of a motherboard fault...

However, I suspect this is something simpler than that.

[Mike B]

The kernel log looks ok to me. If it helps, here's mine (with a 256MB DIMM fitted) and that works fine:


Jan 1 00:02:30 (none) kernel: Splash the screen...
Jan 1 00:02:30 (none) kernel: Writing 401560 bytes to OSD at address 0
Jan 1 00:02:30 (none) kernel: cachecard: driver version 20050218
Jan 1 00:02:30 (none) kernel: cachecard: updated tlb entry 2 to 1M
Jan 1 00:02:30 (none) kernel: cachecard: found 2 chip groups
Jan 1 00:02:30 (none) kernel: cachecard: found 4 banks
Jan 1 00:02:30 (none) kernel: cachecard: found 4096 rows
Jan 1 00:02:30 (none) kernel: cachecard: found 1024 cols
Jan 1 00:02:30 (none) kernel: cachecard: memory found: 256 MB
Jan 1 00:02:30 (none) kernel: cachecard: csum table size = 2MB
Jan 1 00:02:30 (none) kernel: cachecard: sdram cache size = 254MB
Jan 1 00:02:30 (none) kernel: cachecard: mappable size = 1016MB
Jan 1 00:02:30 (none) kernel: cachecard: driver loaded successfully
Jan 1 00:02:30 (none) kernel: cachectl: Driver version: 20050218/20050218
Jan 1 00:02:30 (none) kernel: cachectl: 256MB DIMM detected
Jan 1 00:02:30 (none) kernel: cachectl: Found partition 0:10 (512MB)
Jan 1 00:02:30 (none) kernel: cachectl: Found partition 0:12 (0MB)
Jan 1 00:02:30 (none) kernel: cachectl: Found partition 0:14 (0MB)
Jan 1 00:02:30 (none) kernel: sys_readsectors: filp is NULL
Jan 1 00:02:30 (none) kernel: cachectl: 513MB database detected
Jan 1 00:02:30 (none) kernel: cachectl: Writing.... 0% .... 25% .... 50% .... 75% .... 100% cachectl:
Jan 1 00:02:30 (none) kernel: cachectl: Verifying... 0% .... 25% .... 50% .... 75% .... 100% cachectl:
Jan 1 00:02:30 (none) kernel: cachecard: zone[0] = 0:10 (512MB)
Jan 1 00:02:30 (none) kernel: cachecard: zone[1] = 0:12 (0MB)
Jan 1 00:02:30 (none) kernel: cachecard: zone[2] = 0:14 (0MB)
Jan 1 00:02:30 (none) kernel: cachectl: Caching.... 0% .... 25% .... 50% .... 75% .... 100% cachectl:
Jan 1 00:02:30 (none) kernel: Writing 401560 bytes to OSD at address 0
Jan 1 00:02:30 (none) kernel: Update IR microcode using /sbin/irmicro.hex
Jan 1 00:02:30 (none) kernel: Atmel part found, 2kB of program memory, AT90S2313
Jan 1 00:02:30 (none) kernel: MicroVeriry: bad=0, GetFpaRegCnt=0, AndFpgaCnt=0, OrFpgaCnt=0
Jan 1 00:02:30 (none) kernel: Device already programmed with this microcode
Jan 1 00:02:30 (none) kernel: Starting update ...
Jan 1 00:02:30 (none) kernel: Look for debug board ...
Jan 1 00:02:30 (none) kernel: SIOCSIFHWADDR: Operation not supported by device
Jan 1 00:02:30 (none) kernel: IP struct was not filled in!
Jan 1 00:02:30 (none) kernel: sa is: 0x20000 0xc0a80148 0x7ffffce4 0x7ffffd00
Jan 1 00:02:30 (none) kernel: sa.sin_addr = 0x7ffffc48 a sockaddr is 16 bytes
Jan 1 00:02:30 (none) kernel: SIOCSIFADDR: Operation not supported by device
Jan 1 00:02:30 (none) kernel: eth0: unknown interface.

[6022tivo]

What location are you, I have a working tivo with cachecard, would be happy to trial and error with my card/tivo to see where the problem lies??

Others may help also..

My fee's are low, just a cuppa will do?

[cmtarpey]

rc.net included below. I did have it set to debug test mode, but I've reset it and retried to no avail.
I've contacted 6022Tivo about possibly meeting up to swap cards etc - may help to rule out dodgy cachecard and/or dodgy tivo.

#
#!/bin/sh
#

if /sbin/insmod -f /lib/modules/turbonet2.o macaddr=00:0B:AD:EA:8E:BF ; then
export DYNAMIC_NET_DEV=eth0
/sbin/ifconfig eth0 192.168.1.3 netmask 255.255.255.0 up
/sbin/route.tivo add default gw 192.168.1.1 netmask 0.0.0.0
fi

[blindlemon]

Can't see anything wrong with that.

Unfortunately, I have found that a very small percentage of cachecards received from the US arrive here with faults, usually in the networking department. That's why I test every card in a TiVo beofre I send it out.

[6022tivo]

Sorry I didn't get back to you. I am not in your area, and about an hour or so from Manchester also... Are you still having problems?