Tivo 3 check channels

[murielramsey]

HELP.......My Tivo 3 installation has been a nightmare with Comcast Cable Tinley Park, Illinois. All of the Comcast personnel have been wonderful, but after a week, two installers and hours and hours on hold with tech support, I still am not sure the cards are working properly. It seems as tho Tivo is working. I can get most of my channels thru it - some I cannot but I have to call Comcast on it because I can get them on my antenna side. However, when I go into the Tivo settings and go to Cable Card and then test channels - I get a message on each card that there are no channels available, even though I can watch channels!!! What is that about? I called Tivo tech support and he really could not help me. Said there is a software update coming out "sometime" and maybe that would solve the problem. He had never heard the problem before, however. Has anyone else??????

[russkle]

Have you tried restarting the TiVo. My TiVo doesn't show anything on Check channels, but after restarting all of the channels worked (even though they don't show in the Cable Card menu). Once I restarted I had to wait 5-10 minutes before the cards initialized and they worked.

Also, I had to do one card at a time, restarting between each one, before it worked.