IneedCCs
10-12-2006, 09:11 AM
Not that the model number necessarily matters, but I have a DirecTiVo HR10.
About a week ago I got a message that the phone number I've been using for my "daily" connections (they're actually about every two or three days) is no longer valid, I need to select a new number from the numbers listed.
I've been trying to do so every day, many times a day. tried every available number. Can't complete the "test" which will validate a new number.
95% of the time I don't get past the "Dialing" stage. The test fails, usually because the modem handshake failed. On those rare occasions that I do get past the Dialing stage and proceed to the "Connecting" stage, I fail at that point because the service isn't answering.
In the meantime, my daily calls are going thru OK using the number I've been using.
So, I have some quesions:
1. How much longer will I be able to continue using the current number before that becomes unavailable?
2. Any tips, hints or suggestions as to what I can do to successfully a test of a new number? I ain't calling customer service, I've learned from past experience that that's a total waste of time. They'll just tell me to go to Settings... Phone... etc.
3. I know that my clock gets set when these calls are made. But... and this is the biggie... if these calls aren't made, am I gonna lose my DVR service?
Thanks for any help.
About a week ago I got a message that the phone number I've been using for my "daily" connections (they're actually about every two or three days) is no longer valid, I need to select a new number from the numbers listed.
I've been trying to do so every day, many times a day. tried every available number. Can't complete the "test" which will validate a new number.
95% of the time I don't get past the "Dialing" stage. The test fails, usually because the modem handshake failed. On those rare occasions that I do get past the Dialing stage and proceed to the "Connecting" stage, I fail at that point because the service isn't answering.
In the meantime, my daily calls are going thru OK using the number I've been using.
So, I have some quesions:
1. How much longer will I be able to continue using the current number before that becomes unavailable?
2. Any tips, hints or suggestions as to what I can do to successfully a test of a new number? I ain't calling customer service, I've learned from past experience that that's a total waste of time. They'll just tell me to go to Settings... Phone... etc.
3. I know that my clock gets set when these calls are made. But... and this is the biggie... if these calls aren't made, am I gonna lose my DVR service?
Thanks for any help.