The TIVO "page" will not appear - and record button doesnt function....

[Grantchstr]

I have my TIVO ( its about 6 months old and I dont think the latest model) hooked up to a Cablevision Digital Cable system. By way of background the hookuop was such that the channels could only be changed with the TIVO remote (the cable box remote wasnt working). Everything worked fine until I had some weak signal issues - breaks and freezes in pictures - and I called in Cablevision for repair. They apparently changed one or two fittings that werent working properly -

the good news is that I no longer have the breaks in transmission or picture freezing. However the bad news is that suddenly the TIVO isnt functioning 100%.

Tthe only functions the TIVO still performs are the hold and fast forward or reverse. The record button no longer fucntions and when the TIVO button is pressed on the remote the TIVO page doesnt appear anymore. However the programs I had previously ordered for season pass recording via the internet seem to be recorded on schedule (as I can see the red light on) - but I cant watch those recorded programs as I cant get the TIVO front page. Clearly the Cablevision guy changed the hookup as now the Cable Box does remote does work to change the channels (as previously noted it dint work before the repair) althought the TIVO remote does also work for channel changing - but not all funtions.


Any suggestions?

[ZikZak]

There is no Tivo setup under which the cable box remote is deactivated. You shouldn't ever use it, but it will still work. This and other clues in your post lead me to believe that you actually set up the tivo without the cable box in the loop, and your cable box is conencted directly to the TV. Before the cable guy came, you were watching tivo on one video and now that he's gone, he switched the TV video to the cable box input in order to "fix" it. So now you're watching cable direct without the tivo.

When you change channels with the cable box remote, is there a 3 second delay between pressing a button and a response from the box? If NOT, then I am correct and your whole tivo setup is wrong.

Of course, my theory doesn't explain the fact that pause and rewind work. But something is screwey. When you pause/rewind, does the TIVO green play bar show up on the TV? If so (and it's not a different play bar maybe coming from the cable box) try a simple unplugging and replugging of the tivo.

[Grantchstr]

There is no Tivo setup under which the cable box remote is deactivated. You shouldn't ever use it, but it will still work. This and other clues in your post lead me to believe that you actually set up the tivo without the cable box in the loop, and your cable box is conencted directly to the TV. Before the cable guy came, you were watching tivo on one video and now that he's gone, he switched the TV video to the cable box input in order to "fix" it. So now you're watching cable direct without the tivo.

When you change channels with the cable box remote, is there a 3 second delay between pressing a button and a response from the box? If NOT, then I am correct and your whole tivo setup is wrong.

Of course, my theory doesn't explain the fact that pause and rewind work. But something is screwey. When you pause/rewind, does the TIVO green play bar show up on the TV? If so (and it's not a different play bar maybe coming from the cable box) try a simple unplugging and replugging of the tivo.

As the TIVO was working the TIVO had to have been connected from Day 1.

This evening the TIVO started to record a program that I had not instructed it to do - AND I could change the channel or stop it. My solution was to in anger pull out the plug to the mains for the whole system - TV, Video, cable box and TIVO. After switching it back on after a while the whole damn setup seems to be working perfectly now.....go figure. :D

[ZikZak]

As the TIVO was working the TIVO had to have been connected from Day 1.

Not at all. The Tivo does not need to be connected to a cable box in order to operate.

But yay for it working now!