Comcast Chicago...Viewing Is Not Permitted Using the TiVo Digital Media Recorder...

[y2jdmbfan]

What the heck is this BS? I try to tune into HBOHD on Comcast Chicago and I am getting a message saying "viewing is not permitted using the TiVo Digital Media Recorder...Try another TV input." This is complete BS, the show on HBO is The Wire from 9PM CST - 10PM CST, I don't have this problem tuning in on DirecTV HBO HD with my HR10-250...Anyone else seeing this?

Y2J

[iamnotmad]

That's Comcastic!

[hookbill]

What the heck is this BS? I try to tune into HBOHD on Comcast Chicago and I am getting a message saying "viewing is not permitted using the TiVo Digital Media Recorder...Try another TV input." This is complete BS, the show on HBO is The Wire from 9PM CST - 10PM CST, I don't have this problem tuning in on DirecTV HBO HD with my HR10-250...Anyone else seeing this?

Y2J


Well, it certainly does bite but if you read the manual it does say that TiVo cannot guarantee it will record everything that the cable system offers. BS? Absolutely.

Did you call Comcast for an explanation?

[y2jdmbfan]

Not yet...This is now happening on the Real Time with Bill Maher as well on HBO HD. This is nuts, I can't believe this. I don't think Comcast will do anything tonight, I will call and b****h tomorrow. I didn't have a problem until tonight with this.

[y2jdmbfan]

Ok, guys, I figured it out partially here, it has something to do with the DVI cable I was using as the output from my DVI switcher. I swapped them to test something which didn't work anyways, and only the original Monster cable I was using will show the HBOHD. It has nothing to do with the cable being Monster branded, but with what type of DVI cable it is. I'm too tired to deduce the problem tonight, but I will let you guys know tomorrow what the deal is/was...

[Shawn95GT]

Try un-hooking the other outputs that you likely have connected.

Welcome to DRM fun.

[sammick]

Can you use HDMI?

That might work--because of copy protection fears.

[vman41]

Ok, guys, I figured it out partially here, it has something to do with the DVI cable I was using as the output from my DVI switcher. I swapped them to test something which didn't work anyways, and only the original Monster cable I was using will show the HBOHD. It has nothing to do with the cable being Monster branded, but with what type of DVI cable it is. I'm too tired to deduce the problem tonight, but I will let you guys know tomorrow what the deal is/was...

So in other words, "try another TV input" was a sensible, if cryptic, diagnostic.

[Dan203]

This has been mentioned before. Apparently there is some flag that can be set which can prevent use of the component outputs if you're also using the HDMI/DVI connection. There is also something that can prevent the HDMI/DVI connection from functioning if it can't negotiate a proper HDCP connection with the TV.

Like Shawn said... Welcome to the woderful world of DRM. :rolleyes:

Dan

[srosenblatt]

I had a similar problem with my Series 3 and resolved it once I pulled out the HDMI cable from the Series 3. This fixed the problem even though I was not using the HDMI for my signal (but rather the component cables).

Amazing. Thanks for the prior post.

[Roderigo]

Apparently there is some flag that can be set which can prevent use of the component outputs if you're also using the HDMI/DVI connection.
Huh? I don't know of any flags that prevents the use of component if also using HDMI.

[Dan203]

http://www.tivocommunity.com/tivo-vb/showthread.php?t=319353

Dan

[MichaelK]

thanks for the link Dan- now i'm starting to understand what you were alluding to earlier in another thread-

BUT i was under the impression that there is a law or regulation that prohibits downrezzing analog outputs.

So does that me that killing them off is OK as long as you dont downrezz them?

Or maybe that rule only applies to broadcast tv so "cable" channels are permitted to kill off analog?

[Roderigo]

http://www.tivocommunity.com/tivo-vb/showthread.php?t=319353

Dan
Ok - I even posted in that thread... I still don't believe there's any situation where the component output would be blacked, but the HDMI output would be enabled (at the same time). He also didn't answer the first part of my post - where I asked what the HDMI status in System Information was when he was seeing this problem.

He also says he only sees an error message on the component output - but I don't think the S3 ever shows graphics only on one of the outputs...

And, even in that thread, there's no mention of a flag that would cause this to happen.

[moyekj]

This issue needs to be added in the FAQ as I suspect we will have many questions about this in the future.

[MichaelK]

I'm guessing that if the CCI flags are set for digital copy restriction such as:
0x01 copy no more
0x02 copy once
0x03 copy never

AND the box doesn't have HDCP enabled over the HDMI that the box likely will AND SHOULD shut down the HDMI. But I cant imagine why it would or should shut down analog.

If I recall someone posted somplace that there is a KNOWN bug where if the CCI is 0x02 then something bad happens. This might be it. Sorry I'm terrible with the forums search so I cant find the original thread.

[nhey]

I have the S3 hooked via HDMI to my Sony Qualia 006 RPTV. When I change channels on the S3 I will see this notorious message appear for a second or two, but then the channel does appear. This does not happen for every channel, but only for some. Can't figure out the pattern. It's clearly a handshake problem.

[MichaelK]

do you have the tivo set to native resolution ouput? Or one fixed choice?

[Nethead28]

I just had the same message pop up for a program I recorded from inHD2 (Comcast) on Friday night.

Unplugging the HDMI cable and switching to a different input (component) and I was able to watch it.

I had a simular issue when I had an SA 8300HD box - it didn't like it if I had HDMI and Component hooked up at the same time - welcome to copy protection technology - I guess.

[MichaelK]

nhey's comments make me think sometimes its a handshake problem (and i am guessing he's seeing it sometimes when he changes channels becasue he has the tivo set to native output- so if he goes from 720 to 1080 or vice verso the devices need to handshake again).

So if it's intermittent it might be worth trying to change resolutions to see if you can force a new handshake.

I know when my box reboots when the tv is on that sometimes the handshake fails entirely (and I get snow) Changing the resolution on the tivo forces a new handshake and it fixes itself.

[reub]

What the heck is this BS? I try to tune into HBOHD on Comcast Chicago and I am getting a message saying "viewing is not permitted using the TiVo Digital Media Recorder...Try another TV input." This is complete BS, the show on HBO is The Wire from 9PM CST - 10PM CST, I don't have this problem tuning in on DirecTV HBO HD with my HR10-250...Anyone else seeing this?

Y2J

Ironically, The Wire is not in HD. It is broadcast on their HD channel and as I understand from folks at avsforum who are more competant in these matters than I, benefits from the additional bandwidth of the channel. The show itself is SD, even in its fourth season.

Id think with all the foot dragging, nasty games and flouting of fair use that they go to, the networks and cable operators would at least apply the content restriction tools that they do have with some sensibility and consistency. This is beginning to resemble kafka... - reub

[davecramer74]

im confused. Why dont cable hd dvr's get the same problem? Ive yet to meet a show i couldnt record. Or am i misreading this. I keep seeing "drm" and "laws".

[MichaelK]

it APPEARS to me that there are problems/bugs/glithches getting the correct "flag" information to the S3.

THis particular thread seems to be a tivo bug.

Other issues aren't so clear- in a nutshell the cable company brands a channel with a particular CCI flag. Content companies like HBO can brand particular shows that would overright the cable companies setting- but there doesn't appear to be any such show branded as such because the problems vry by system.

So there appears to be a problem/bug/glitch further down the distribution chan someplace between the Local headend, the cablecard, and the tivo. IT appears that there may have been some bugs with teh way the tivo dealt with things in the 8.0.1a version- as I haven't seen a single report of a random wrong CCI flag since 8.0.1b rolled out.

Beyuond potential tvio bugs, the cable dvr's are nbot currently cablecard so there might be some glitches there in the way the head end sends info to the cbale card or the way they react with the tivo.

These sort of issues seem to be all over- others with sony cablecard DVR's report similar issues. Since tivo seems to have cleaned up most(if not all) of the wrong flags in 8.0.1b it sure points to the software on the box that deals with cablecards being part of the problem.

[Roderigo]

Since tivo seems to have cleaned up most(if not all) of the wrong flags in 8.0.1b it sure points to the software on the box that deals with cablecards being part of the problem.
It's also possible that there's a bug in the cablecards, but Tivo found a workaround for it.

[MichaelK]

It's also possible that there's a bug in the cablecards, but Tivo found a workaround for it.



good point.