6.3a Release Watch Thread

[Rodney]

Well, I forced a call today, and one of my two HR10-250's stated "Pending Restart", other just gave me the same old "Succeeded".

Forced Restarting, and now just waiting for the update to finish.

[forecheck]

Forcing a call once a day, still waiting...

[EricG]

ROFL... my wife laughs everytime I flip the bird at "Succeeded"

THAT is TOO f-ing FUNNY!

[tase2]

Still no love here :(

[xsirenonthe101x]

I got the "New Software Update coming soon" message in Messages & Setup the other day.. 14 forced calls later and no "pending restart" or anything..

[vtfan99]

I think D* hates me.

[BadlyDrawnBoy]

got mine today.. pending restart, so I've restarted it.

94117

[mikeny]

At the height of my obsession 3 would have been a nice decline. Currently I am down to 2 a day (as soon as I wake up and then before I go to bed). My wife went from thinking I had a mild problem to just feeling sorry for me every time I lose the 6.3 scratch off lottery. ;)

I've been sharing your zeal. Unfortunately, my 5 year old son doesn't seem to share this enthusiasm, while he's a watching a show and I come over and say, "Hey, want to watch TiVo make a phone call?" He says "Your always doing that" and doesn't want to pass the remote.

[gregftlaud]

so since the upgrade i've been having about 10 second audio dropouts on just one ota channel here in ft lauderdale. wsvn 7-1. i know i read on here about audio dropout after the upgrade...but i have dd disabled in the settings menu.......so is this happening because i'm using the optical cable and should i switch to the red/white audio cables until the fix?

[vtfan99]

I just forced another call....so...its official...D* really does hate me.

[drew2k]

I've been sharing your zeal. Unfortunately, my 5 year old son doesn't seem to share this enthusiasm, while he's a watching a show and I come over and say, "Hey, want to watch TiVo make a phone call?" He says "Your always doing that" and doesn't want to pass the remote.I loved this ... :)

[tazzmission]

I got 6.3a on one HR10-250 today after forcing a call. Of course it was my bedroom one and not my living room one.

15xxx

Pittsburgh, PA

[bluesman64]

Got 6.3a today.

80xxx
Denver, CO

[donrb]

Still nothing @ 46XXX. Received the DirecTV message over a week ago. Made calls daily. Nothing!

[tbh999]

Finally got it (Rebuilding data base now)
2.1.5f -> 6.3a
Zip: 774xx

[aaronwt]

Zip 22191. One of my boxes got the 6.3a update and rebooted last night to install it. My second unit is still on the 6.3 . My third unit I forced to 6.3a with slicer so it doesn't count.

[samberger]

94xxx...got it! forced 2 calls, first one nothing, second one did it. finally...great to have folders. so much easier to organize all the stuff that i got on there. want to use the grid menu, but my wife and daughter hate it for some reason. maybe now that it's gonna be faster they'll change their mind. anyway, just glad to finally get this thing over with.

[ECEGatorTuro]

And my bad luck week continues to follow me home from work as I still don't have 6.3a!

No love for me in the Phoenix valley...

[Josh]

94xxx...got it! forced 2 calls, first one nothing, second one did it. finally...great to have folders. so much easier to organize all the stuff that i got on there. want to use the grid menu, but my wife and daughter hate it for some reason. maybe now that it's gonna be faster they'll change their mind. anyway, just glad to finally get this thing over with.

You forced two calls in same day and 2nd one got the Pending Restart? How far apart were those calls? you're bumming out those of us who have been looking for conclusive proof that obsessively forcing calls does no good... ;)

[kbohip]

Still nothing for me....and it's the 4th! :mad:

[litzdog911]

Nothing for me yet, either :(

[seattlewendell]

Five days after getting the message, and forcing a call daily.
Seattle 98XXX

[fjwagner]

Got it today. 77xxx Houston.

[jmet]

Got it here a day or two ago 33XXX Near Tampa

[Onazuka]

Forced a call yesterday a 7PM.... nothing. Forced a call again at 12:15 AM and I got the update.

Zip: 217**

[haggis444]

Mine was updated yesterday morning when I woke up--about three days after the message showed up. Zip 45xxx (Cincinnati)

[strejcek]

I got nothing either. So much for the big day 10/04. Now it's 10/19, and on the 19th, when my HR10 isn't updated, it'll be 11/04. I really hate D**. Been using a HR20, which I like way better, but I really miss OTA, and my HR10 is getting so slow it's almost to the point of being impossible to use. Where is my 6.3????

[JoeSchueller]

No love here either... count me as beyond frustrated.

[finaldiet]

Nothing at 604xx.

[Bryan Lyle]

1 down and 1 to go. Received 6.3a on my oldest receiver last night. Much quicker. Had a few audio dropouts during the Yankees game last night, but that might have been the channel. Will keep an eye on it.

Didn't realize how much I missed folders until I got them back.

[rmax]

No love here either... count me as beyond frustrated.

DITTO!!

[Robdec]

OK I got it last night. Unhacked dual drive system. Went from 3.1 to 6.3a. Area 30062. Not sure about the audio drop out yets because I haven't watched anything yet.

[JLWINE]

3 Units all unhacked, no update on any of them Yes they all have good phone lines connected. It is Oct. 4th I'm starting to get annoyed. :mad:

[lancelot]

I did about 5 forced calls yesterday. No luck until the last one at about 11:30 p.m. E.S.T. Got Pending Restart. Did a restart and had 6.3(a) going in about 20 minutes. Speed in guide is terrific, and I love the folders. All around, the unit runs much quicker. I wonder why it didn't go out this way from the beginning. Zip: 441__

[gigascott]

I forced an update this morning and received the update. Zip code: 27519.

I talked to Directv last week about another issue and asked about the update. They said that it will be released nationally on the 4th and everyone should have it by the 9th.

-gigascott

[BigTuna]

update received yesterday to 6.3a (zip 60647)

this is for my 2 yr old owned unit, my leased unit was upgraded two weeks ago.

[jonweintz]

Got mine yesterday. 50xxx :)

[hiker]

Forced 2 calls yesterday morning and nothing. Forced another at 9:30 pm and got pending restart, rebooted and 6.3a installed. The reformatting database step (message Preparing the Upgrade...) takes the longest. Other units still at 3.1.5f so the calls aren't over yet. Maybe today they will open the flood gates and quit this drip drip drip water torture. zip 94945

[rcavatr]

Forced a call last night before bed when I noticed the next scheduled call was set for 2:13 am. I got the download and the "Pending Restart" screen :) . I did the restart and decided to go to bed before the restart was complete. :confused:

Zip code: 52xxx

John

[jamesbobo]

6.3a installed this morning. No forced calls. 07 zip.

[Kevin L]

I was away for 4 days. When I got home last night, the second of three HR10s now has 6.3a. Zip 11704.

[hefe]

Still no love...

[hefe]

BTW, if anyone wants a slick way to see where these ZIP codes are (not that they matter), try http://acg.media.mit.edu/people/fry/zipdecode/

[mroot]

ROFL... my wife laughs everytime I flip the bird at "Succeeded"

BWAHAHAHA!!!

I do the same thing!!!

[twaller]

Nobody up there loves me. No update this am. Forcing 2 calls per day. Zip 488xx

[jimcummings]

Arrived on oldest unit last night
08109

[floydturbor]

Neither of my two units have been updated yet. Maybe it is done in alphabetical order, mine starts with a Z.

[utvnut]

Zip 201xx, Virginia

1130pm EST: My #2 of three units got the update after a forced call. Why not the oldest, or newest? (The oldest is the release $1000 model, #2 is summer 2005 Best Buy coupon deal for $350 and the last is July 2006 free with Sunday Ticket Super Fan.)
This morning I forced a couple of calls on both remaining units with no change.
The download was fast,<5 minutes but the restart and re-aquire took about an hour.

So, now that I have one, WHY did it create all this anxiety? Yes the guide is slightly faster and you can activate folders but it really does not make the coffee taste better.

The channels have to be re-selected and to set up favorites for the guide you have to go through the channel in the D* menu and press the thumb-up button. That process, setting up the folders, checking other settings took another 15 minutes or so.

Is it supposed to have on screen caller ID?

[jaguar325]

I've seen the posts about the setup steps that have to be re-initiated after 6.3a. I am still waiting. A number of people have mentioned that they had to re-select favorite channels after the reboot. Can anyone tell me if 6.3 offers anything new in terms of ridding my guide of all the channels I don't get or watch? So far, I have only read about setting up a short-list of favorites, which is not something I use. On all my other receivers, I was able to check/un-check channels to be included in the guide (e.g. custom guide on the R15). Any help appreciated.

Thanks!

[cp1966]

I just checked and I have the 6.3 upgrade. Now I cant remember how to bring back the regular DirecTV guide to see if that is quicker. I changed it to the TIVO guide cuz it was much faster, but the wife likes the old style better.

[tivoboy]

still no love 9402x

[JohnTivo]

Just got it this morning...

92010.

[HDTivo4prez]

I forced a call this morning and got the pending restart message. I restart the unit and got the update. FINALLY!!! WHOPPEE!!!!

[utvnut]

You can check or un check channels you receive then you can thumb up to make a favorites list.

Then, in guide press "info" to select tivo or D* style guide and to use favorites or all channels.

I tried the guide you cant see thru and it still seems too slow.

[Jebberwocky!]

I've seen the posts about the setup steps that have to be re-initiated after 6.3a. I am still waiting. A number of people have mentioned that they had to re-select favorite channels after the reboot. Can anyone tell me if 6.3 offers anything new in terms of ridding my guide of all the channels I don't get or watch? So far, I have only read about setting up a short-list of favorites, which is not something I use. On all my other receivers, I was able to check/un-check channels to be included in the guide (e.g. custom guide on the R15). Any help appreciated.

Thanks!

Works a little different but in the end the same result. You can toggle on/off the channels you want on the channels you receive list and then, on the same listing, thumbs up to select favorite channels.

[samdu]

Got the 6.3a early this morning. Had 3.1 prior to that. Zip code is 29464. Don't know about the satellite. I'm on a three LNB/3 sat dish.

[rmassey]

Got it last night and within two hours the reboots have started, oh joy.....

Zip 80921
Stock HR10-250
14 months old

[daviddsims]

Forced call again this morning and nothing. I gues I will be the last in America! 712 zip here.

[MikeHDTulsa]

Just got the update on my 7 month old HR10 but not on my first one. Guide speed is great and nice to have folders back again.
74---

[drew2k]

Where, oh where, can my upgrade be?
Where, oh where, can it be?
With calls so short,
and the waiting too long,
where, oh where, can it be?

[jpsawyer]

no love on 6.3a. Forced call again this AM.

Chicago 60622

[dougmod]

forced call last night and got 6.3 91745

[rlp]

Still no 6.3 for me

[morgantown]

Arrived yesterday: 26505

[bustergonad]

Still no upgrade (as of last night) for me, 33907.

Roy

[jamsamandaj]

91360=nada, zilch, nyet-update as of yet

[JoeSchueller]

Apparently, I'm so famous for waiting (and complaining about it), I got my own thread!

[leesweet]

Forced calls last night (8:00 PM EDT) and this AM (3:00 AM) and nothing. I sure hope it's really 10/4 for most people and mine are in that pile and they get it when I have them call tonight. (Must be the cards, not the zip, as another poster is nearby in 201xx.)

[hefe]

Looks like not too many 6.3 recipients have been adding themselves to the Frappr map...

http://www.frappr.com/63upgradehr10-250

[btwyx]

Looks like not too many 6.3 recipients have been adding themselves to the Frappr map...

http://www.frappr.com/63upgradehr10-250I tried, the stupid thing doesn't work.

[willardcpa]

I tried, the stupid thing doesn't work.
OMG :eek: , the Frappr map is Frappr'd :D

[JimSpence]

Well, I kept the phone lione connected. I guess I'm a masocist.
And now, my HR10 states "Pending Restart".
Should I do it now or wait for it to do it on its own?
Zip 13901

[hiker]

Well, I kept the phone lione connected. I guess I'm a masocist.
And now, my HR10 states "Pending Restart".
Should I do it now or wait for it to do it on its own?
Zip 13901
Just go to Restart menu, 3 Thumbs down and enter, 30 minutes whoppee :D

[mdh333]

I know the report for original 6.3 was that DTV hoped to finish rollout by 10/4 - does anyone know if that's still the case after the delay that 6.3a caused?

I have 2 HR10-250's, live in 33701, and neither has upgraded. I did get the message telling me an upgrade is coming and I should stay plugged in.

[convbcuda]

Why are you listing zip codes? Many people with multiple boxes get the update on 1 box but not the other.

It would be just as relevant to list your hair color. I'll start.

No update.
Dark blond fading to flesh tone.

[ddruker]

6.3a installed on one of my two units last night.
Zip is 94301.
Neither unit had been updated to 6.3 prior
Neither is hacked
Both have a 500GB second hard drive installed.
No problems in the upgrade.

[JLWINE]

Why are you listing zip codes? Many people with multiple boxes get the update on 1 box but not the other.

It would be just as relevant to list your hair color. I'll start.

No update.
Dark blond fading to flesh tone.


Don't you know anything!!

It is not hair color it is eye color--so i will start:

Brown


:rolleyes:

[JimSpence]

Just go to Restart menu, 3 Thumbs down and enter, 30 minutes whoppee :DI know how to do it. Just making conversation here. :) I also have to wait for a show to finish recording.

[willardcpa]

Well, now I'm on "pins and needles". Will Jim in fact wait for the program to complete recording, or will he do like me an see if its on later and nuke the current recording in progress, or if one doesn't exist will he just nuke it anyway. Heck Jim it's probably not something you'd watch anyway - I don't watch about 85% of the stuff that ends up on my box. ;)
Like Nike says - "Just do it!" ;)

[alaskahill]

Don't you know anything!!

It is not hair color it is eye color--so i will start:

Brown


:rolleyes:

Mine are Blue fading to blind from staring in disbelief at the succeeded message everytime I force a call....

How many other people w/ blue eyes don't have the update yet? :(

[yaddayaddayadda]

Mine are Blue fading to blind from staring in disbelief at the succeeded message everytime I force a call....

How many other people w/ blue eyes don't have the update yet? :(

Me. I smell conspiracy

[JimSpence]

Okay, program has finished recording.
Just did a reboot at 3:02.
Stay tuned for when it completes.
Okay at 3:04:30 there is a cute TiVo graphic telling me that the new software is installing.
In the meantime, I'll go watch something on the SD TiVo.
Oh wait, the screen just changed to the grey Welcome powering up screen 3:06:30.

Oh yeah, I have blue eyes and whole bunch of grey hair.

Now at 3:08:30 I get the Preparing service update..thsi may take up to an hour.

Now off to the T60.
3:22 Process completed.

Now to go see what it all does. :)

[kbohip]

STILL waiting for 6.3a here at who cares about the damn zip code anyway. This has got to be the slowest software rollout ever for such a device ever!

[davetroup]

Mine are Blue fading to blind from staring in disbelief at the succeeded message everytime I force a call....

How many other people w/ blue eyes don't have the update yet? :(

That's it! I have blue eyes. That explains why I haven't gotten the update, despite forcing several calls a day (I won't define "several" as it would be too embarrassing to admit to.)

Do you suppose that colored contact lenses would speed things up? :eek:

[GalenMD]

...
Oh yeah, I have blue eyes and whole bunch of grey hair.

...
I have brown eyes. Looks like I'm screwed and won't have the update until next year.

[OaklandRobb]

Both my HD-TiVos were updated last night to 6.3a. Zip code is 94605 if you are still tracking this. I did not have 6.3 already installed.


Robb

[phox_mulder]

Turned mine on today before I left for work to double check the ToDo list and make sure I was getting all of tonights programming, check.

Thought I'd look at the phone status screen and noticed the daily call scheduled for 8:15pm, getting worried.

Figured I'd force a daily call now so it wouldn't call during a recording and possible screw it up.
Forced the call and now have "pending restart", yippee.

I'll wait till I get home to do the restart after everything's recorded tonight.

To Be Continued. . .


phox

[Bob_Newhart]

Got 6.3a last night. Fast guide and folders!!




When is version 7.0 coming out?









:p

[alaskahill]

Oh yeah, I have blue eyes and whole bunch of grey hair.



Well there goes my blue eyes theory, but.......I wish I had a "bunch" of grey hair.

So maybe it is blue eyes and thinning hair that is problematic :rolleyes:

[whsbuss]

OK, I forced a call and it took 20 minutes for the Loading Data on the phone screen to change to Succeded and I'm still on 3.1.5f - longest ever.

So I anticipate that tomorrow's daily call will get the update ready for restart. What Do I need to do after the restart to get my season passes ready? Do I need to redo the Channels I receive list?

I don't want to lose any programming I already have!

[marky_mark]

Forced daily call at 5:30am. Got the 3.a update. 145** Rochester NY area.

[Sir_winealot]

I have brown eyes. Looks like I'm screwed and won't have the update until next year.


Things could be worse ...you could be JoeSchueller. :D



*(He's never gonna get this update)

[JohnTivo]

I tried, the stupid thing doesn't work.

Worked for me... :p

[belsokar]

still waiting in 913xx, I figure I'll be one of the October 16th people, only because I jinxed myself by telling my wife about it, she's been complaining about the slowness forever now...i try to force a couple calls a day, nothing ever happens,...i don't keep it plugged in at night usually because I have to run a wire across my room, and don't want someone accidentally tripping over it at night...

[Lothar]

Finaly got it last night on both of my units. One had the message to keep it connected to the phone line for the update for over a week, the other never had the message. I have been forcing calls every other day for 2 weeks. 840** Salt Lake City area.

[ilovetv]

48XXX

Forced update: Folders

Happy day.

[FourDoor]

I hate you all of who have gotten the update. I've been forcing at least 2 daily calls a day since last week and no luck yet getting the update.

Hopefully posting here will change my luck when I try again tonight when I get home.

[litzdog911]

.... What Do I need to do after the restart to get my season passes ready? Do I need to redo the Channels I receive list?

I don't want to lose any programming I already have!

http://www.dbstalk.com/showthread.php?p=647871

You won't lose any of your current programs.

[johnzonie]

85755 today. Season pass manager much faster.

[Packertivo]

Nothing yet on either one of my 2 in northern California. Been forcing calls each morning and evening. Received the message on both units on the first day. I figured I would be the last to receive it but was secretly hoping for sooner.

I guess a watch pot never boils. :(

[PJB3589]

not that zip code matters, but..

44xxx. Forced call this afternoon and got pending restart. Forced a restart.

Folders ftw.

[ebandman]

ZIP 95695 got it on only one of the two HD-TIVOs I have. Its the older of the two if that makes a difference don't know. Tried forcing a call on the other, but no deal yet. Both TIVOs got the message on 9/27 about the coming upgrade.

[tgibbs]

I got the update. Looks like it killed my TiVo. I'm stuck in a "Powering up," "Almost done," "Preparing the update" loop.

[phox_mulder]

I got the update. Looks like it killed my TiVo. I'm stuck in a "Powering up," "Almost done," "Preparing the update" loop.

That's why I haven't done the restart yet.

I want to be there to babysit it.


phox

[sean_mba]

I got it on one of my units - 91364

[JRAllas]

I received the Wed 9/27 message that 6.3 was coming. I've been forcing calls and restarting about every other day. Tuesday night, 10/03/06, I forced a daily call about about 11:00pm and received a Pending Restart. I restarted and the install began. I was fully upgraded to 6.3a and watching TV by 11:45pm.

I did not receive ver 6.3. My upgrade went straight from 3.1.5f-01-2-357.

Zip code 60403 (changed from 60435 on 8/1/06)
Version: 6.3a-01-2-357

I finally have my long awaited folders and quicker response. Looks like they beat the 10/4/06 rollout date. I'm a happy guy.

[vtfan99]

...Looks like they beat the 10/4/06 rollout date....


Maybe for you....those of use folks that D* hates with a passion are stuck waiting for an eternity. :mad:

[Lets Go Hokies]

I am in 27028, still have 3.1. I have been forcing calls for 4 days with no effect at all.

[leesweet]

FYI, still nothing here on my two. If it's the same tomorrow AM, either I'm in the 10/19 bunch, or all that was a bunch of hooey. :)

[TonyD79]

21042 and got 6.3a this morning with a forced call.

It took forver to index the guide data. I left it after 90 minutes or so that it was still claiming that it would take 30 minutes to get guide data to be able to do wishists, season passes, etc. (The guide data was there but not indexed for all channels. I could record and the ToDo list looked okay.)

Tonight, when I got home, all is well and the thing is fast, fast, fast. Even faster than 6.2 on my HDVR2. Me a happy guy. (Although the thumbs up, thumbs down, thumbs up, 7, 8 thing doesn't work).

Oh, and 6.3a fixed the little pause you get when you switch buffers.

Yay!

[tivoboy]

can someone explain the thumbs up, thumbs down, thumbs up, 7, 8 thing?
How is this code affected and cancelled out?
I cannot find info on the forum here.

[DenverSteve]

80126 Wednesday early morning

[Cudahy]

Went to force a call and got a message that I couldn't make a call because I was receiving an update at 2am. 90201.

[hefe]

Oct 5th, and I'm still waiting...

[strejcek]

Yep hefe, me too, and 10/19 will be here and we still won't have our update. I'm beyond aggravated and pi**ed off. Once the OTA tuners are turned on in my HR20, I'll purchase another one and replace this slow POS. HR20 is a far superior product IMO.

[davidjplatt]

I got 6.3a on one of my HD TiVo's (haven't checked the other).

Folders are great, the menus and guide are blazingly fast compared to before the upgrade. 30 second skip works fine.

The channel setup for Channels You Receive and Favorites is much better than before. Being able to check a channel and press Thumbs Up to mark it as a favorite is much easier than going in and setting up Channels You Receive and then having to do it all over again for Favorites.

Well done TiVo!

[f0gax]

335xx (north of Tampa, FL)
Got it on 10/4.

Already having the audio problems.

[jamieh1]

Still nothing here in NC. I got my 2 new HR20s but im still using my HR10-250 until OTA tuners are activated.

[ckelly33]

I've read that people are getting a "Pending restart" message once they have receive the software. Is everybody getting it onve the software has been received? Where will I see this? Is it the "Restart Recorder" option that it is referring to?

I have 2 active units and still nothing here.

Thanks for the info

[vtfan99]

I've read that people are getting a "Pending restart" message once they have receive the software. Is everybody getting it onve the software has been received? Where will I see this? Is it the "Restart Recorder" option that it is referring to?

I have 2 active units and still nothing here.

Thanks for the info


In the phone call screen, there is a call status. If, after a call, your box was authorized to install the update, you will see the pending restart message there.

[kreigerm]

I got 6.3a yesterday (ZIP 079XX).

what was strange was I turned on my TV to see just a garbled screen. Nothing I did seemed to change it. Checked all my connections and started to get really worried that my unit had fried itself.

So... I pulled the plug and waited a few - then plugged it back in - to see 6.3a!

Seems to work great for me!

[mortifer]

Got it last night... 631xx

[newsposter]

why has this list not been edited since 9/27? I wanna know how many of my neighbors are more well off than me :)

[hefe]

Yep hefe, me too, and 10/19 will be here and we still won't have our update. I'm beyond aggravated and pi**ed off. Once the OTA tuners are turned on in my HR20, I'll purchase another one and replace this slow POS. HR20 is a far superior product IMO.
I'm not going that far. It could be even slower, and I'd still use it. I don't spend that much time programming and browsing menus.

And I'm not aggravated. I'm a little anxious, and excited for a software upgrade, but still enjoying my TiVo all the while.

(Does the HR20 even have wishlists?)

[AZJimbo]

Nothing in 85305. (AZ)

[scooby_doo_53]

1 of 2 units updated last night. Had audio problems on FOX OTA 2 minutes after reset while watching "Bones", then had audio dropouts during "LOST" and "The Nine" on ABC OTA, both about 23 minutes in.

[convbcuda]

Well there goes my blue eyes theory, but.......I wish I had a "bunch" of grey hair.

So maybe it is blue eyes and thinning hair that is problematic :rolleyes:

I have blue eyes, thinning hair and no update.

I do have an HR20 that works great, so I got that going for me. Which is nice.

[andbye]

DOUBLE WHAMMY -- Yesterday got 6.3a on one of my HR10-250s and also download of new software OXD8 on HR20-700 HD DVR. 95747 in Sacramento area;

2 HR10s, 1 HR20, 1 R10, 1 DVR 80
CM 4221, 57in HD Toshiba RPTV, 27in HD Samsung

[LionsAholic]

No update for me yet.
Whats interesting is I've been forcing calls successfully in the morning and at nite each day. Yesterday I get a message that my 212 dail in number is no longer valid? How am I able to dial in then? Changed to a new number and I still get succeeded!

[drewcipher]

90292 and 1 of my 3 HR10s updated last night. The only setting I lost was the channels I receive.

[gimletmaker]

can someone explain the thumbs up, thumbs down, thumbs up, 7, 8 thing?
How is this code affected and cancelled out?
I cannot find info on the forum here.


I too am interested in this. For those who aren't familiar, this code will enable a horizontal split screen which displays a preview of info for a selected show in the Now Playing list. This code works for DVRs running 6.2, but does not seem to work in 6.3 or 6.3a. I love this feature because it saves so much time while browsing the Now Playing List. For the life of me I just don't understand why Directv/Tivo doesn't expose this feature as a user preference, considering it's value.

So, does anyone know what the new code is to enable this feature, or have any other info??

[newsposter]

No update for me yet.
Whats interesting is I've been forcing calls successfully in the morning and at nite each day. Yesterday I get a message that my 212 dail in number is no longer valid? How am I able to dial in then? Changed to a new number and I still get succeeded!

interesting...i also got the message on one tivo that my number was not valid but yet how did it go thru then? I did choose another local one and it went thru fine

why wouldnt my other tivo get the same message at the same time????? maybe that number is good enough for one tivo but not the other :)

[drew2k]

Somebody up there still hates me. Two HR10's and no love. Where, oh where, can my upgrades be? I'm tried of the wait!!!!!!!

[JayDog]

Finally!! Saw the "Pending Restart" in set-up yesterday.

After restart, took about 30 minutes until I was able to watch TV again in glorious 6.3a.

:up:

95691 .. but I really don't think zip codes has anything to do with it.

[A J Ricaud]

91745--1 of my 2 HD Tivos updated last night. The second one still does not say "pending restart". Hopefuly soon.

[hongcho]

Have people with multiple boxes with partial updates checked their boxes' serial numbers or the card IDs? Maybe it has something to do with those...

Hong.

[lowboy]

Has anyone gotten it today? I am a bit concerned that the magic "4th" date was that last time that they authorized units, and now we all have to wait until the 19th for the over the phone upgrade...
This is just a theory.

[JoeMartinic]

1 of my 2 boxes in 92108 updated yesterday. Today the other still did not have the pending restart even after I forced a call.

[debtoine]

One of our hdtivos updated overnight. Now that unit says our account is closed. I'm on the phone w/csr #3 now at D* and I hope this is finally resolved.

deb

[tmdlkwd]

Got it on 10-4
90713

[benwa73]

Forced several daily calls over the last week haven't gotten it yet. Does it make a difference that I'm using the null modem cable for my daily call?

[PhilipDC]

Made daily call last night--got Pending Restart. Restarted and got 6.3a--never had 6.3.
Folders are working except for one Simpsons episode which is separate from the folder with the other two episodes from this season. Odd...

[debtoine]

D* has decided that our access card is toast. They're sending us a new one and hopefully that will fix the issue. They don't think it's 6.3 related, just a coincidence.

deb

[speedcouch]

I got the 6.3 upgrade sometime yesterday (either while I was at work or middle of Tuesday night sometime). Went into main menu and saw the changes on the Search line and that clued me in.

So far, pretty cool. Except that I had to forego the volume "stabilzer" thingy (whatever it is called) in order to get stuff to come through in DD. Would've loved to have that for shows I actually watch live that have blasting commercials, but after a couple hours of the sound on network shows sounding like it was in a cave, I went in and switched the option back the DD.

So far, the speed of setting up recordings is remarkably quicker. Keeping fingers crossed that continues. :up:

Cheryl

[Cudahy]

Got the 6.3a this morning(had the 3.1).
So far the only thing I've noticed(apart from the combined channels received/favorites list) is that on now playing you can click enter on an individual program and it gives you added details including a list of related programs.

[kbohip]

Still 3.15f for me. :( I blame President Bush, Osama bin Laden, Saddam Hussein, Tony Blair, etc.

[phox_mulder]

Thought I'd look at the phone status screen and noticed the daily call scheduled for 8:15pm, getting worried.

Figured I'd force a daily call now so it wouldn't call during a recording and possible screw it up.
Forced the call and now have "pending restart", yippee.

I'll wait till I get home to do the restart after everything's recorded tonight.

To Be Continued. . .

Restarted mine last night before retiring.
Took about 15 minutes to reboot, install the new software, and aquire satellites.

Went though and set my "Channels I Recieve" and "Favorite Channels", and it did it quite fast, I was impressed.

Then for grins I moved some SP's around, and that went rapidly as well.

I did notice a flash of "Channel not available" when switching between OTA channels,
but it was so quick it isn't a big deal.

Didn't have chance to watch anything to see if the audio dropouts were happening, I'll do that tonight.
I'll also switch back to the Grid Guide and see if it is speedy,
had to switch to the TiVo Guide due to the grid being horribly slow.


phox

[mknewman]

Connected and downloaded it last night, took about 15 minutes, restarted and it's on. Don't notice anything yet. Houston, TX 77062

[beejpowers]

Got my teaser message on Thursday or Friday last week.
Forced calls each night until Sunday Night/Monday Morning around 1.30AM when it gave me pending restart. Rebooted, took about 15-20 minutes to install and update.

22015

Grid is wicked fast now. Have had no audio dropout problems.

[wuench]

6.3a-01-2-357 tyDb 1282209 09/23/06 02:47 772
Zipcode: 63367

Now just gotta go get slicer....

[bpratt]

Restarted mine last night before retiring.
Took about 15 minutes to reboot, install the new software, and aquire satellites.

Went though and set my "Channels I Recieve" and "Favorite Channels", and it did it quite fast, I was impressed.

Then for grins I moved some SP's around, and that went rapidly as well.

I did notice a flash of "Channel not available" when switching between OTA channels,
but it was so quick it isn't a big deal.

Didn't have chance to watch anything to see if the audio dropouts were happening, I'll do that tonight.
I'll also switch back to the Grid Guide and see if it is speedy,
had to switch to the TiVo Guide due to the grid being horribly slow.


phox
I hope they are sending 6.3a based on area. If phox got his last night, and we both live in Salt Lake City, it should be my turn soon. Just connected and got successful again!%@@!!!

[steelcurtain]

bpratt, I live in Murray and got the software on Saturday. My boss got his sometime prior to that, and my co-worker (lives in Holliday) still hasn't seen the new software yet. We all have the HR10-250. Hopefully you see it soon too!

[bpratt]

bpratt, I live in Murray and got the software on Saturday. My boss got his sometime prior to that, and my co-worker (lives in Holliday) still hasn't seen the new software yet. We all have the HR10-250. Hopefully you see it soon too!
Actually, I live in Murray too, so where is my upgrade? My guide is getting very slow, and I'm having video dropouts. In the past when I had these problems I would do a "Clear and delete everything" and all would be good for another 6 or 8 months. I was hoping 6.3 would fix these problems. My wife wants me to do a "Clear and delete everything" tonight or tomorrow to fix the video dropout problem.

[toneman]

Mine apparently got the 6.3a upgrade sometime between last night and this morning; I discovered it this morning only because my wife called me at work to tell me that the Channel Guide was not displaying any channel/program listings, and spitting out a message saying something to the effect that Favorite Channels needed to be configured or something like that. I figured that maybe it was due to the upgrade--told my wife to look at the software version, and sure enough--6.3a. Dunno if a hard reboot (i.e., pull the power cord) might resolve the issue--won't know until I get off work since my wife doesn't feel comfortable messing w/ the A/V equipment.

Zip 95765.

[johnnny732]

It's NOT based on AREA it is based on CARD NUMBERS!!!!! People should be listing Their card numbers NOT zip codes. Johnnny

[HolyRoses]

Well I got my update. I am in 493xx zipcode.

Time to see whats new.

-HR

[drewba]

I got the update last night in 980xx. This was one of the original batch (of 100?) from Value Electronics.

It's kind of underwhelming actually. After waiting for folders for 2 1/2 years, they aren't that much better than the alphabetical sort. I may try reorganizing my season passes just to see how much faster it is.

[A.C.]

I just had a reboot right in the middle of primetime. I'm about ready to move back to the old software. I've cut the last few lines of the kernel log. Note the ring buffer overflow, but it's not on audio but video.

Oct 6 00:31:15 (none) kernel: Tmk Signal Handler: Thread ReadAheadHelper290 <293>: ignoring signal STACKDUMP
Oct 6 00:31:15 (none) kernel: END_OF_BT
Oct 6 00:31:15 (none) kernel:
Oct 6 00:31:15 (none) kernel: Tmk Signal Handler: Thread TmkClipCache0 <281>: ignoring signal STACKDUMP
Oct 6 00:31:15 (none) kernel: 0x020cfe5c 0x02a27d70 0x02a25498 0x02a24e9c 0x02a2c0cc 0x00747774 0x0070c230
Oct 6 00:31:15 (none) kernel: END_OF_BT
Oct 6 00:31:15 (none) kernel:
Oct 6 00:31:15 (none) kernel: Tmk Signal Handler: Thread TmkClipCache1 <282>: ignoring signal STACKDUMP
Oct 6 00:31:15 (none) kernel: END_OF_BT
Oct 6 00:31:15 (none) kernel:
Oct 6 00:31:15 (none) kernel: Tmk Signal Handler: Activity TvRecorderActivity <266>: ignoring signal STACKDUMP
Oct 6 00:31:15 (none) kernel: END_OF_BT
Oct 6 00:31:15 (none) kernel:
Oct 6 00:31:15 (none) kernel: Tmk Signal Handler: Thread CcDecoder <289>: ignoring signal STACKDUMP
Oct 6 00:31:15 (none) kernel: 0x02a3c57c 0x02a3bad8
Oct 6 00:31:15 (none) kernel: END_OF_BT
Oct 6 00:31:15 (none) kernel:
Oct 6 00:31:15 (none) kernel: Tmk Signal Handler: Thread TmkClipCache3 <284>: ignoring signal STACKDUMP
Oct 6 00:31:15 (none) kernel: 0x020cfe5c 0x02a27d70 0x02a25498 0x02a2b910 0x02a2b868 0x02a2b610 0x00424990
Oct 6 00:31:15 (none) kernel: 0x00482fdc 0x00433dc8 0x00433fe0 0x00438438 0x0043eac8 0x006f73b4 0x0062e8e4
Oct 6 00:31:15 (none) kernel: 0x020cfe5c 0x02a27d70 0x02a25498 0x02a2b910 0x02a2b868 0x02a2b610 0x00424990
Oct 6 00:31:15 (none) kernel: 0x006bd414 0x00c2e3c8 0x02a3c57c 0x02a3bad8
Oct 6 00:31:15 (none) kernel: 0x02020adc 0x02a5b848 0x02a464f0 0x02a3c57c 0x02a3bad8
Oct 6 00:31:15 (none) kernel: END_OF_BT
Oct 6 00:31:15 (none) kernel:
Oct 6 00:31:15 (none) kernel: Tmk Signal Handler: Thread TmkThreadGroupWaiter <279>: ignoring signal STACKDUMP
Oct 6 00:31:15 (none) kernel: END_OF_BT
Oct 6 00:31:15 (none) kernel:
Oct 6 00:31:15 (none) kernel: Tmk Signal Handler: Thread Mediaswitch1 <288>: ignoring signal STACKDUMP
Oct 6 00:31:15 (none) kernel: <updateRingBuffers> Hardware input buffer overflowed on video stream; reason: ring buffer too
full.
Oct 6 00:31:15 (none) kernel: 0x02a3c57c 0x02a3bad8
Oct 6 00:31:16 (none) kernel: 0x02a3c57c 0x02a3bad8
Oct 6 00:31:16 (none) kernel: END_OF_BT
Oct 6 00:31:16 (none) kernel:
Oct 6 00:31:16 (none) kernel: Tmk Signal Handler: Thread TmkActivityRunner <260>: ignoring signal STACKDUMP
Oct 6 00:31:16 (none) kernel: END_OF_BT
Oct 6 00:31:16 (none) kernel:
Oct 6 00:31:16 (none) kernel: Tmk Signal Handler: Thread TvMomHpkSink <290>: ignoring signal STACKDUMP
Oct 6 00:31:16 (none) kernel: <BroadcomAtscStreamGetData> updateRingBuffers() returns OVERRUN
Oct 6 00:31:16 (none) kernel: <restartAvProcessing> video stop --> SUCCESS
Oct 6 00:31:16 (none) kernel: <restartAvProcessing> audio stop --> SUCCESS
Oct 6 00:31:16 (none) kernel: <restartAvProcessing> audio restart --> SUCCESS
Oct 6 00:31:16 (none) kernel: <restartAvProcessing> video restart --> SUCCESS
Oct 6 00:31:20 (none) kernel: Wait for 1 message timed out! expected[0]=0x111

Anyone have any ideas???

[phox_mulder]

bpratt, I live in Murray and got the software on Saturday. My boss got his sometime prior to that, and my co-worker (lives in Holliday) still hasn't seen the new software yet. We all have the HR10-250. Hopefully you see it soon too!
Actually, I live in Murray too, so where is my upgrade?

I actually live in Sandy.

Got the unit in February, activated in March.

Not sure on where my card number resides in the grand scheme of things but is xxxxxxxx2107
My other 4 recievers are all xxxx44xx and xxxx49xx, which seems odd since I got them a year prior to the HR10.


phox

[hefe]

You know, you'd think that they'd just give the update to pains in the ass like me who keep calling and tying up the phone lines. It would get me off their back... :D

[mikeg_ms]

got mine last night in 9807X

[leesweet]

You know, if someone at D* had a brain (ho, ho), they would correlate the HR10 owners and the 'VIP' card holders and put them on the list first. What's the point of that program except a shorter hold time and some blather about how important we are when they answer the phone? Sheesh. Now, *that* would be good customer service, and would cost them absolutely nothing except thinking ahead. Oh, wait, my bad, they can't do that.... :D

I'm sorry, this whole thing (if true, and it appears to be) of everyone gets 6.3a except 'some' units, with no reason for the 13 day delay just pisses me off. 13 days? To enter some more numbers on a list? WTF?

[harley3k]

I'm sorry, this whole thing (if true, and it appears to be) of everyone gets 6.3a except 'some' units, with no reason for the 13 day delay just pisses me off. 13 days? To enter some more numbers on a list? WTF?

Yah, I can only imagine they are spacing it out in order to control the support call volume it may produce.

-h

[A.C.]

I just had a reboot right in the middle of primetime. I'm about ready to move back to the old software. I've cut the last few lines of the kernel log. Note the ring buffer overflow, but it's not on audio but video.

Oct 6 00:31:15 (none) kernel: Tmk Signal Handler: Thread ReadAheadHelper290 <293>: ignoring signal STACKDUMP
Oct 6 00:31:15 (none) kernel: END_OF_BT
Oct 6 00:31:15 (none) kernel:
Oct 6 00:31:15 (none) kernel: Tmk Signal Handler: Thread TmkClipCache0 <281>: ignoring signal STACKDUMP
Oct 6 00:31:15 (none) kernel: 0x020cfe5c 0x02a27d70 0x02a25498 0x02a24e9c 0x02a2c0cc 0x00747774 0x0070c230
Oct 6 00:31:15 (none) kernel: END_OF_BT
Oct 6 00:31:15 (none) kernel:
Oct 6 00:31:15 (none) kernel: Tmk Signal Handler: Thread TmkClipCache1 <282>: ignoring signal STACKDUMP
Oct 6 00:31:15 (none) kernel: END_OF_BT
Oct 6 00:31:15 (none) kernel:
Oct 6 00:31:15 (none) kernel: Tmk Signal Handler: Activity TvRecorderActivity <266>: ignoring signal STACKDUMP
Oct 6 00:31:15 (none) kernel: END_OF_BT
Oct 6 00:31:15 (none) kernel:
Oct 6 00:31:15 (none) kernel: Tmk Signal Handler: Thread CcDecoder <289>: ignoring signal STACKDUMP
Oct 6 00:31:15 (none) kernel: 0x02a3c57c 0x02a3bad8
Oct 6 00:31:15 (none) kernel: END_OF_BT
Oct 6 00:31:15 (none) kernel:
Oct 6 00:31:15 (none) kernel: Tmk Signal Handler: Thread TmkClipCache3 <284>: ignoring signal STACKDUMP
Oct 6 00:31:15 (none) kernel: 0x020cfe5c 0x02a27d70 0x02a25498 0x02a2b910 0x02a2b868 0x02a2b610 0x00424990
Oct 6 00:31:15 (none) kernel: 0x00482fdc 0x00433dc8 0x00433fe0 0x00438438 0x0043eac8 0x006f73b4 0x0062e8e4
Oct 6 00:31:15 (none) kernel: 0x020cfe5c 0x02a27d70 0x02a25498 0x02a2b910 0x02a2b868 0x02a2b610 0x00424990
Oct 6 00:31:15 (none) kernel: 0x006bd414 0x00c2e3c8 0x02a3c57c 0x02a3bad8
Oct 6 00:31:15 (none) kernel: 0x02020adc 0x02a5b848 0x02a464f0 0x02a3c57c 0x02a3bad8
Oct 6 00:31:15 (none) kernel: END_OF_BT
Oct 6 00:31:15 (none) kernel:
Oct 6 00:31:15 (none) kernel: Tmk Signal Handler: Thread TmkThreadGroupWaiter <279>: ignoring signal STACKDUMP
Oct 6 00:31:15 (none) kernel: END_OF_BT
Oct 6 00:31:15 (none) kernel:
Oct 6 00:31:15 (none) kernel: Tmk Signal Handler: Thread Mediaswitch1 <288>: ignoring signal STACKDUMP
Oct 6 00:31:15 (none) kernel: <updateRingBuffers> Hardware input buffer overflowed on video stream; reason: ring buffer too
full.
Oct 6 00:31:15 (none) kernel: 0x02a3c57c 0x02a3bad8
Oct 6 00:31:16 (none) kernel: 0x02a3c57c 0x02a3bad8
Oct 6 00:31:16 (none) kernel: END_OF_BT
Oct 6 00:31:16 (none) kernel:
Oct 6 00:31:16 (none) kernel: Tmk Signal Handler: Thread TmkActivityRunner <260>: ignoring signal STACKDUMP
Oct 6 00:31:16 (none) kernel: END_OF_BT
Oct 6 00:31:16 (none) kernel:
Oct 6 00:31:16 (none) kernel: Tmk Signal Handler: Thread TvMomHpkSink <290>: ignoring signal STACKDUMP
Oct 6 00:31:16 (none) kernel: <BroadcomAtscStreamGetData> updateRingBuffers() returns OVERRUN
Oct 6 00:31:16 (none) kernel: <restartAvProcessing> video stop --> SUCCESS
Oct 6 00:31:16 (none) kernel: <restartAvProcessing> audio stop --> SUCCESS
Oct 6 00:31:16 (none) kernel: <restartAvProcessing> audio restart --> SUCCESS
Oct 6 00:31:16 (none) kernel: <restartAvProcessing> video restart --> SUCCESS
Oct 6 00:31:20 (none) kernel: Wait for 1 message timed out! expected[0]=0x111

Anyone have any ideas???

Ok. So I think I figured out why my system rebooted. I started to think back to what I might have been doing at that time. Dumbass me decided to run a netperf test right about the time the system rebooted. The times don't add up exact, but they're pretty close. Lesson learned, don't run a bandwidth test while recording two HD programs.

[hankster]

had a pending restart yesterday, but no time to restart. last nite the hr10 took care of it on its own and i woke up to 6.3a.

935xx

blue eyes...

[hefe]

I want my...I want my...I want my 6.3....

[SeeD]

All I want for Christmas is my 6.3......my 6.3.....my 6.3....All I want for Christmas is my 6.3......and I'll will wish you a Mer--ry Christ--mas.

I am thinking the anticipation of getting 6.3 might be better than the actual thing :)

[Robdec]

I have my 6.3a . I havnt had any audio drop outs yet but it rebooted itself last night for no reason :( right in the middle of watching it. So all you people begging for 6.3 Im not sure why you would want it??

[fasTLane]

Still got my phone cord in a jar. Wish I was more trusting. :cool:

[JoeMartinic]

It's NOT based on AREA it is based on CARD NUMBERS!!!!! People should be listing Their card numbers NOT zip codes. Johnnny
Could I swap out the card from the box that got 6.3a with the one that hasn't to get it?

[richtate]

I saw the message that the 6.3 update was pending. I've been busy so I was shocked to see that it was coming. I hit the guide last night and noticed that there was a new sort message at the bottom of the Now Playing screen on my HR10-250. I hit the button and I got groups! All is fine so far. I'll report if I notice any problems.

[hefe]

I have my 6.3a . I havnt had any audio drop outs yet but it rebooted itself last night for no reason :( right in the middle of watching it. So all you people begging for 6.3 Im not sure why you would want it??
The "a" is assumed. We should get the most updated 6.3 there is.

[alaskahill]

I want my...I want my...I want my 6.3....

I do too.... but if I could get my chicks for free I would skip 6 dot 3 :D

[desulliv]

6.3a was on one of my HR10-250's when I got home last night. The other one is still on 3.15, but has received the message that it's coming.
Zip 97220.

[johnnny732]

Could I swap out the card from the box that got 6.3a with the one that hasn't to get it?NO, Cards are Married to thir recievers. It's NOT the good old days anymore if you know what I meen.

[convbcuda]

Still no update.

Right-handed Presbyterian Steeler fan.

[Nomarian]

My oldest got the update, but my newer one is still waiting.. 774XX

[bullitt]

Received mine yesterday and now have folder views. Additionally, changing season pass info seems to happen much quicker. No glitches observed yet.
Zip Code 92677 So Cal

[bartcatz]

6.3a on 1 of three as of 20 minutes ago. 85255

[vtfan99]

6.3a on 1 of three as of 20 minutes ago. 85255

Is this just when you noticed it or did you force a call to make it happen? Also, if you forced a call, when was the last call prior to that? I ask because I forced a call around 6pm EST with no luck....and Im bored :D

[bartcatz]

Is this just when you noticed it or did you force a call to make it happen? Also, if you forced a call, when was the last call prior to that? I ask because I forced a call around 6pm EST with no luck....and Im bored :D

lol - I've been forcing a call every day or so, rotating around the house. I really want it in the bedroom to collect all the entourage episodes together so they don't crap all over my now playing list.

[GolferV]

Just got updated today. Mountain View, CA. Have had it for weeks. But installed yesterday or today.

[jordanz]

I got it today in Monterey, CA. Got the message a week or so ago so I assume it's been downloading since then.

I like the folders. HD is much faster it seems. Before 6.3, the guide wasn't really usable while watching an HD program. With 6.3, it's much better.

[FloydinTampa]

I just happened to be up watching TV at 2:30 AM and the screen went to gray with the "Powering up" note. Then, after a couple of auto-resets and several logo screens and notes about how it would take up to an hour to install the new software, and a progress screen with the percentages bar.....I got 6.3a. Total DL/Install time was only 20 minutes on my unhacked machine!
The Now Playing list looked the same, but I noticed small print at the bottom for sorting the shows, so I pressed enter and got the choices, one of which was to enable "groups"(which are the long-awaited folders).
I went to the guide and pushed the record button for a movie, and still had to wait 15 seconds while the machine looked for schedule conflicts. Selecting a shorter 30-min show to record produced a 4 second wait. Better than before.

[leesweet]

Nothing here, and I forced at 11:00 PM EDT and 4:00 AM (you can tell what *I'm* doing.. catching up on old recorded HD stuff.... :) ).

So, are we assuming from what we are hearing here that it will continue to dribble out until 10/19? I don't know if that's better than knowing that now there's absolutely no chance at all until 10/14. :)

[newsposter]

does tivo know if you have stuff, for instance, recording all night and wait for a free time?

[onin24eagle]

When I try to make a daily call I get a message:

You cannot begin a call or change dialing options because the last update is still in progress. If the recorder seems stuck during a call, see "phone troubleshooting." However, note that "housekeeping" can take hours if recent calls have not completed. Also, "pending Restart" means the call is complete but the recorder is waiting to restart at 2:00 am to update to a new software version.



I can make test calls, but when I try to make a daily call I get the above message. Anyone else?

[fjwagner]

after you initiate the call, then hit select you will see that message. However, hang in there as all that means is the system has started the call you just initiated. May take a minute or two to kick off.

[fjwagner]

machine!
The Now Playing list looked the same, but I noticed small print at the bottom for sorting the shows, so I pressed enter and got the choices, one of which was to enable "groups"(which are the long-awaited folders).


you also need to go to audio and re-set dolby digital if you are using a home theatre system. Also, favorites and channels I receive need to be re-done.

[tivoboy]

still nothing here, 940xx. dab nab it!

[JoeTiVo]

Nothing here yet either (530xx). :(

[TonyD79]

When I try to make a daily call I get a message:

You cannot begin a call or change dialing options because the last update is still in progress. If the recorder seems stuck during a call, see "phone troubleshooting." However, note that "housekeeping" can take hours if recent calls have not completed. Also, "pending Restart" means the call is complete but the recorder is waiting to restart at 2:00 am to update to a new software version.



I can make test calls, but when I try to make a daily call I get the above message. Anyone else?

Restart (no delete) your machine. That should clear it.

Mine got confused on the next call in date once (the time was already gone) and I had to do a restart to fix it.

[vikingguy]

I got it last night some time while I was at work. I came home and noticed my favorites were gone. At first I was like **** my tivo crashed or worse. Then I went to check the version number and wooot 6.3a. Knock on wood so far no problems I am in love. My zip code is 55720.

[firmie]

Nothing here in 60177

[roup1]

I got the message on 9/27 that 6.3 was on the way and to make sure that I was connected to a phone line (I was). I've been forcing calls on a daily basis since then and I still don't have 6.3...

Costa Mesa, CA 92627

[easy-e]

Received the message over 10 days ago...no love here, either. 50263.

[Sanjoseguy]

Two machines. No updates. Been forcing a call once a day for laughs. 95032 Los Gatos, California

SJ

[hefe]

Tried to force another call. My TiVo refused to call and just displayed, "Give it up already, would you?"

:(

[nelsonrl]

One of my two updated last week. No idea what day since I was out of town. Interesting thing is the one that updated was the replacement device - from the week before.

[Skyhawk]

Received the message on Sept. 27th that 6.3 would be downloaded on Oct. 4th. Yesterday, after the Bears slauhter of Buffalo I called customer retention to find out where my upgrade to 6.3 was. She checked and said it would come on Oct. 19th. Couldn't get it for me before that date and forcing calls wouldn't help.

[hefe]

Received the message on Sept. 27th that 6.3 would be downloaded on Oct. 4th. ..
Where did you get that message from?

[Lee L]

Man, this is frustrating. They should make some rule that if one machine in a house gets it, they both do. Using the downstairs unit after using the one on the bedroom is painful with a capital FU. ;)

[henryld]

Any reports of people receiving an upgrade in the last few day? Could all the audio problems, etc. caused D* to stop the process? Just curious.

[drewcipher]

It seems a weird coincidence but I and others don't believe the audio drop outs are necessarily the fault of 6.3. I have 3 HR10s and one has 6.3, 2 are still on 3.1f. I get drop outs occasionally on 1 of the 3.1f machines, but never on the 6.3.
In fact, the most common thing for me is the network. It has only happened on CBS and NBC. This is also not a new problem. It has happened to me for the last 3 years, always in the first 4-6 weeks of the fall season lineup. I don't know if this means anything, but thems the facts in my case.

[jrock]

Well assuming the rest of us do all get it on the 19th for real this time it's only 10 days away!!! Lets start the count down!

[mrducks]

Received the message on Sept. 27th that 6.3 would be downloaded on Oct. 4th. Yesterday, after the Bears slauhter of Buffalo I called customer retention to find out where my upgrade to 6.3 was. She checked and said it would come on Oct. 19th. Couldn't get it for me before that date and forcing calls wouldn't help.
I got the same info from D*. She said when it goes out was based on the manufacturer of the unit and mine would go out on the 19th. I'm not holding my breath.
91302

[JLWINE]

I'm still 0 for three. This is why I never play lotto. :mad:

[SHOMan]

Hmmmm....The CSR states it is by manufacturer, but these are all manufactured by TIVO? I think it is more a random number of units spread across the country per "batch"

I have not seen an upgrade on my box since the message on the 29th, and we now know that D* is aware of and working on the issue. It would be safe to assume that they have stopped pushing out this code until it is fixed.

I have a theory that the folks who were recently upgraded actually got their download prior to D* deciding to stop the rollout, and that they just needed a reboot to complete the process. There have been plenty of reports that people had to force a reboot to complete the process. Perhaps the units did not reboot on their own because D* did not want them to complete the upgrade.

Can anyone confirm that they have received (meaning the download, not the activation) the upgrade in the last 3-4 days?

[litzdog911]

There have been reports at dbstalk of folks getting the 6.3a upgrade as recently as yesterday, so I don't think they've stopped the rollout.

[TonyD79]

I have a theory that the folks who were recently upgraded actually got their download prior to D* deciding to stop the rollout, and that they just needed a reboot to complete the process.

Well, not quite. We all got the download, it is when we get the authorization to install it.

I know that the audio problems were reported long before I got my authorization and I forced the call myself and did the restart immediately after the call. I had forced a call the night before with no authorization, so I can definately say that they were still authorizing units as of October 4 in the morning.

[JoeSchueller]

Hmmmm....The CSR states it is by manufacturer, but these are all manufactured by TIVO? I think it is more a random number of units spread across the country per "batch"

I have not seen an upgrade on my box since the message on the 29th, and we now know that D* is aware of and working on the issue. It would be safe to assume that they have stopped pushing out this code until it is fixed.

I have a theory that the folks who were recently upgraded actually got their download prior to D* deciding to stop the rollout, and that they just needed a reboot to complete the process. There have been plenty of reports that people had to force a reboot to complete the process. Perhaps the units did not reboot on their own because D* did not want them to complete the upgrade.

Can anyone confirm that they have received (meaning the download, not the activation) the upgrade in the last 3-4 days?Huh? The phone call authorizes the install, which in turn, causes the reboot. The more reasonable theory was that D* hit "pause" on the roll out for 2 weeks while they went from 6.3 to 6.3a, causing the schedule to be delayed. That took the original 10/5 date out to 10/19. I'm guessing they just took the original table of service ID's and dates, and just pushed all the dates back 2 weeks. I highly doubt they'll stop again in the short term. They'll want to get everyone to 6.x so that if 6.3b,c,d... are needed, they're working from a smaller base than bringing people from 3.5f, 6.3 and 6.3a all up to the latest patch level. It is much simpler for them to just get to 6.3a and go from there.

My $0.02, but without confirmation from D*, your theory is just as valid as mine.

[henryld]

There have been reports at dbstalk of folks getting the 6.3a upgrade as recently as yesterday, so I don't think they've stopped the rollout.
I looked and did not see any that specifically stated receipt in the last few days. Not saying you are wrong, I just could not find any.

[SHOMan]

Huh? The phone call authorizes the install, which in turn, causes the reboot. The more reasonable theory was that D* hit "pause" on the roll out for 2 weeks while they went from 6.3 to 6.3a, causing the schedule to be delayed. That took the original 10/5 date out to 10/19. I'm guessing they just took the original table of service ID's and dates, and just pushed all the dates back 2 weeks. I highly doubt they'll stop again in the short term. They'll want to get everyone to 6.x so that if 6.3b,c,d... are needed, they're working from a smaller base than bringing people from 3.5f, 6.3 and 6.3a all up to the latest patch level. It is much simpler for them to just get to 6.3a and go from there.

My $0.02, but without confirmation from D*, your theory is just as valid as mine.

Maybe I got my series of events wrong. As I stated, I do NOT have the download, I have forced calls and still have nothing. My understanding was that you needed to have the thing calling home to get the download and once the thing is downloaded, a subsequent call authorizes the actual installation as you say. Except for whether the phone is required to download the update, we are in heated agreement.

As a software guy, I find it difficult to comprehend the logic of continuing to roll out a version that is known to have a number of significant problems. The only reason to do this would be as you say, it would require only one update package if everyone was on the same version at the commencement of a rollout.

That said, we know that 6.3a was being rolled out to 6.3 users AND 3.1.5 users at the same time. I know when I flash the firmware on computer devices, it overwrites, without respect to whatever version came before. It should be no different on the HR10. I disagree that we all need to be at 6.3a before this problem gets solved. Even if we all upgrade to 6.3a, the "base" is the same size. We ALL need 6.3b or whatever they call it.

So, a couple more pennies from me. I do agree that until we see what they do, all of this is just educated guessing.

[SHOMan]

Well, not quite. We all got the download, it is when we get the authorization to install it.

I know that the audio problems were reported long before I got my authorization and I forced the call myself and did the restart immediately after the call. I had forced a call the night before with no authorization, so I can definately say that they were still authorizing units as of October 4 in the morning.

If we all got the download, and I forced calls up to and including October 4, then why do I not have 6.3a? Phone line is working and completing calls just fine. Even forced restart just in case, and NADA.

With respect to the timing of the reporting of bugs and your authorization, I chalk that up to the "non-rapid response" D* seems to take when problems are reported. "Never heard of it before", when I know for a fact that significant numbers of folks have called it in. At this point, we have some confirmation that the problem is now being worked on.

So, the question is, has anyone be authorized in the last 3-4 days (October 6-9)?

[SHOMan]

I looked and did not see any that specifically stated receipt in the last few days. Not saying you are wrong, I just could not find any.

As did I. I can't find any specific mention of an upgrade that occured after the evening of the 4th or wake up to find it on the 5th.

Can anyone point to such a posting?

[unclebrownie]

I still have 3.1.5f and have had audio dropouts all along both in DD 5.1 and with it turned off mostly on the so called Network HD chs .

[vtfan99]

If we all got the download, and I forced calls up to and including October 4, then why do I not have 6.3a? Phone line is working and completing calls just fine. Even forced restart just in case, and NADA.


Several posts on this forum indicated that rollout would not be complete until October 19. You will have to be as impatient as the rest of us that D* hates until that magic 10/19 date. :p

[vtfan99]

Tried to force another call. My TiVo refused to call and just displayed, "Give it up already, would you?"

:(


Mine exhibited similar behavior...although no text was displayed. The only thing it showed was a big middle finger with DirecTV written across it. :D

[SHOMan]

Several posts on this forum indicated that rollout would not be complete until October 19. You will have to be as impatient as the rest of us that D* hates until that magic 10/19 date. :p

Well, I am not really being impatient. My statement that I did not have the update was in response to the person who stated we ALL had the update on our HR-10s waiting to be activated. I do not believe this is the case.

For now, I will gladly plug along with my dropout-free 3.1.5 unit. What good are folders and speed if you can't watch a show without audio problems?

I am still waiting for someone to find a post the validates the notion that the 6.3a rollout continues. I think they have stopped the presses.

[henryld]

I am still waiting for someone to find a post the validates the notion that the 6.3a rollout continues. I think they have stopped the presses.

As do I. Maybe Earl can confirm or deny?

[fasTLane]

This has been an embarrassment to someone, I should think. Saving face and coming up with answers and fixes should be a priority.

After all, this was, until recently, the cutting edge in media hardware.

[JoeSchueller]

Maybe I got my series of events wrong. As I stated, I do NOT have the download, I have forced calls and still have nothing. My understanding was that you needed to have the thing calling home to get the download and once the thing is downloaded, a subsequent call authorizes the actual installation as you say. Except for whether the phone is required to download the update, we are in heated agreement.

As a software guy, I find it difficult to comprehend the logic of continuing to roll out a version that is known to have a number of significant problems. The only reason to do this would be as you say, it would require only one update package if everyone was on the same version at the commencement of a rollout.

That said, we know that 6.3a was being rolled out to 6.3 users AND 3.1.5 users at the same time. I know when I flash the firmware on computer devices, it overwrites, without respect to whatever version came before. It should be no different on the HR10. I disagree that we all need to be at 6.3a before this problem gets solved. Even if we all upgrade to 6.3a, the "base" is the same size. We ALL need 6.3b or whatever they call it.

So, a couple more pennies from me. I do agree that until we see what they do, all of this is just educated guessing.

SHO... this isn't like firmware, much more like an OS upgrade where you can't delete any of your programs or files, yet you need them all to migrate to the new database structure. It is very different than flashing firmware, you can't risk frying the existing data, so it has to be a managed process from a known version.

I agree, rolling out something with obvious bugs seems dumb, but the failure rate isn't 100%, and the nature of the problems are inconsisten, so I'm assuming they're having problems isolating the issue.

[georgemoe]

Was out of town on 9/27 and when I returned around 10/2 had the msg that I would get 6.3 soon. Forced a call and then noticed the "pending restart" msg. So I got 6.3 around 10/5 but still do not have 6.3a yet.

[Jeffk9]

According to Direct TV as of 10/10/06, due to numerous audio issues and assorted other bugs, they have halted the 6.3 upgrade until further notice. I can't say it 100% true, but it is what Direct TV just told me.

If anyone hears any conflicting info. Post! :mad:

[tellis100]

I got some sort of upgrade that replaced my bloop bloop with HA HA.

[Brett Jason]

I thought I was in luck today. I dialed in and it was sitting on "Loading Data 1% " for a long time (5 mins). When I looked again a few minutes it said "successful" :mad:

[SHOMan]

SHO... this isn't like firmware, much more like an OS upgrade where you can't delete any of your programs or files, yet you need them all to migrate to the new database structure. It is very different than flashing firmware, you can't risk frying the existing data, so it has to be a managed process from a known version.

I agree, rolling out something with obvious bugs seems dumb, but the failure rate isn't 100%, and the nature of the problems are inconsisten, so I'm assuming they're having problems isolating the issue.

Point taken. Yes, I knew that it was more than a firmware upgrade, and that the database structure had to change to support folders and such. I should have been less lazy when typing. I still view the software upgrade as an overwrite, it has to be more or less. The database structure change is clearly an upgrade process and I was wrong to lump it in like that.

I guess my main point is that we only have 3 flavors to deal with when the fix comes out. 3.15, 6.3 and 6.3a. Surely the "upgrade" code can determine which tasks are required on each version. Simple blocks of code.

IF Version = 3.1.5 then
DO database upgrade
Install new OS 6.3B
ELSE
Install new OS 6.3B
ENDIF

Obviously we can't be sure of how this upgrade works unless we are coders at TIVO or D* advanced techs.

Thanks for calling me out on the over-simplification.

[newsposter]

random reboot today..6 3 must want out pretty bad

[bjheels]

Just got the update! I had turned off the PC being used for PPP via Serial yesterday. I turned it on since I missed my regularly scheduled call at 4:00 this afternoon. I forced the call at 6:00 and, voila, Pending Restart. I restarted only find a message that the install takes an hour. My wife is going to be pi***d when she finds out that she did not get the first 15 minutes of some Celebrity Dancing show.

[JRAllas]

I received the Wed 9/27 message that 6.3 was coming. I've been forcing calls and restarting about every other day. Tuesday night, 10/03/06, I forced a daily call about about 11:00pm and received a Pending Restart. I restarted and the install began. I was fully upgraded to 6.3a and watching TV by 11:45pm.

I did not receive ver 6.3. My upgrade went straight from 3.1.5f-01-2-357.

Zip code 60403 (changed from 60435 on 8/1/06)
Version: 6.3a-01-2-357

I finally have my long awaited folders and quicker response. Looks like they beat the 10/4/06 rollout date. I'm a happy guy.

A co-worker has yet to receive 6.3 or 6.3a... He bought his HR10-250 almost two months ago.

[TivoinTexas]

receieved today after forced call at 7pm central time. zip 762**

[ckelly33]

on the particular download that results in activation of 6.3: is it a longer call than normal?

[MikeHDTulsa]

My oldest receiver just got the pending restart after manually dialing in tonight. My other HR10 received the update last week. Guys I think the reason there are so many problems with audio drop outs is from the processor not having enough speed to handle the hard drive reads and writes wth the HD content. Look at the old version of software and how slow the guide would get if you had 2 HD channels on. It would take 30 seconds just to show one guide page but if you had 1 SD channel on it just takes 5 seconds. If it was a software bug all the receivers would be messing up but with just some units having problems it is just a borderline problem of not having quite enough processing power.

[MikeHDTulsa]

As far as the dial in time to activate the software update on my newer HR10 it did not take any longer than a standard dial in. Just a matter of them telling the unit to load the new software that is all ready on the hard drive.

[yaddayaddayadda]

Received this AM after many forced calls (last one being 12:01am) Zip 29732

[ericlovestivo]

Just got pending restart on one of two units.

Some insight into when new serial numbers get triggered...

I am a forcing daily call addict; I'll admit it. So I forced many calls on this same unit a few times yesterday, probably three or four after 1pm ET including one at 9pm. So one call this morning at 8am did the trick. That must mean that new numbers are sent out in the middle of the night and only one call will do it. Keep the faith.

[newsposter]

still no master update on post 2...so much for monitoring this to torture myself by zipcode

[Lee L]

I also got the long loading data this AM. I figured ther ewould be a message or something, but no message and no pending restart.

[jennifer]

Pending restart message this a.m., new software installed.

I now have folders and no apparent audio dropouts.

I don't notice a huge difference in speed - yet.

[hefe]

Still waiting. I forced a few more calls yesterday, and my TiVo filed for a Temporary Restraining Order.

[jennifer]

Still waiting. I forced a few more calls yesterday, and my TiVo filed for a Temporary Restraining Order.


Your 'tagline' should read "Will Post for 6.3a" :)

[joe mama]

Forced call yesterday, 10/10/06, pending restart. 6.3a installed last night (no previous 6.3). Haven't had time to play with it. Zip 94XXX.

[Lee L]

Pending restart message this a.m., new software installed.

I now have folders and no apparent audio dropouts.

I don't notice a huge difference in speed - yet.


Use the grid guide or try to set up a SP.

[alaskahill]

Damn... just as I was reconciled to leaving my phone screen alone until the 19th...
Looks like it is back to forcing daily calls.

By the way my Tivo and I had a chat and it agreed not to take any legal action about my abusive behavior just yet...

[ckelly33]

I have two HR10's and neither has updated despite numerous forced calls. Today when I went to force a call I got an on-screen message which (unfortunately) I skipped over due to my thumb being faster than my brain. The message said something about a pending restart at 2am...I forced another call (due to my speedy thumb), which "Succeeded!" then did a restart, NOTHING!

Did the (accidental) forced call screw up my pending restart OR do I have to wait until 2am? If my forced call is successful in triggering the update, instead of SUCCESSFUL, it'll say PENDING RESTART right?

[cover]

I've been forcing one call on most days, including yesterday. Today I forced a call, got the pending restart message and the software is installing now.

Its on the DirecTV logo screen where it has been for several minutes and claims it may take on hour. Output is stuck at 480p. On component out, everything looks normal. On HDMI, the color palette is very wrong - the DirecTV logo is a burnt orange color.. Hopefully this is just strangeness with the startup and HDMI will be OK once the install is finished.

Minutes later....

The install finished. HDMI is OK. Had to turn DD back on and turned groups on in the NP list. Everything looks fine so far.

[AstroDad]

finally got it on one of my two today. Everything appears fine so far. The call to authorize the install was really fast, but the followup call afterward had a pretty large download and took a good 20 minutes (logos and such i think)

[tcloyd]

Got the update. 55379

[compupod]

My first of 3 units got updated at 7am. I was at 3.1.5, not hacked. 029xx. This if my only leased unit, and newest, only 3 mos old.

[thebishman]

One of two updated today. 666XX
Bish