Cable card order timing

[sommerfeld]

So, when *are* you going to get cable cards for your new S3?

[sharding]

I picked mine up on the way home from Best Buy with the S3. So I guess that's closest to "Ordered/will order cable card(s) when S3 arrived/arrives," but that kind of implies that I had to then wait for them to arrive.

[miller890]

There needs to be an option for ordered S3, scheduled CC install, due to shipping delay rescheduled CC install. That option would be accurate for my case. What's another week. :(

[etsolow]

I've got ya beat, sorta. I ordered S3, scheduled CC install, rescheduled CC install after first shipping delay, and just 20 minutes ago sent Charter away and will need to reschedule again.

[NOD]

Called Cox this am after I saw that the series 3 arrived here in New Orleans via UPS today (so it will definitely ship tomorrow).

Unfortunately, Cox said they would call me about scheduling the CC install in 72 hours:(. They called back 5 minutes ago to tell me that the next available date was October 10.

Ugh.:(

[sommerfeld]

I picked mine up on the way home from Best Buy with the S3. So I guess that's closest to "Ordered/will order cable card(s) when S3 arrived/arrives," but that kind of implies that I had to then wait for them to arrive.
yeah, that's how I would count that. too bad polls are limited to 6 options.

[SoBayJake]

Called Cox this am after I saw that the series 3 arrived here in New Orleans via UPS today (so it will definitely ship tomorrow).

Unfortunately, Cox said they would call me about scheduling the CC install in 72 hours:(. They called back 5 minutes ago to tell me that the next available date was October 10.

Ugh.:(
October 10th? That is ridiculous. Do they have ONE guy doing 2 installs a day for cable cards? Have you tried going into an office and asking for some? That's not very good customer satisfaction if you have to wait almost a month.

They'd probably be quicker if you canceled service (took the boxes in yourself), and scheduled a new install!

[NOD]

I tried going down to the local Cox office and got an unwavering "it MUST be installed by Cox."

It sucks, but I gotta admit I have a certain level of patience right now, as this is New Orleans post-Katrina, and I'm just happy to have a 2nd floor that didn't flood and has power and gas restored.:) Cox has A LOT of things to do right now.

It's hard to get worked up about crap like this when I have friends that still haven't moved back into their homes.

[btwyx]

I was surprised Comcast could schedule an install for Monday (today), when I talked to them on Saturday after coming home with the S3.