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View Full Version : Has anyone confirmed the TiVo return policy?


ah30k
09-14-2006, 08:52 AM
Screw it, I might go to pick up a backup unit for my Saturday install.

I have a grandfathered unit I'll use rather than paying the $199 upgrade.

I'll just return my TiVo.com/vip unit.

Anyone confirm the Ts&Cs of returns? I assume I'll lose my shipping fee and perhaps have to pay additional to ship it back?

jfh3
09-14-2006, 09:30 AM
Yes, you pay shipping to return the box. No other charges if returned within 30 days.

funtoupgrade
09-14-2006, 03:42 PM
Refuse the shipment if it has not yet come. That will save you the return charges.