HR10-250 6.3 Update; Confirmation and Release Notes

[toms111la]

I have had an H10-250 for about 9 months. I added a second (300) HD about 6 months ago and am generally happy with the unit. My unit was upgraded on Friday night and it seems to be working pretty well. I have found a number of differences and have discovered the need to go through all of my season passes and basically reconfirm the options. Does anyone have a link to a good summary of the changes?? Have there been any changes to the USB ports to allow networking along the lines of that which I have seen discussed as to non D* tivo units? I too have noticed the audio dropout problem. I also have notice that programming changes are happening much faster. I also like the feature which returns you to the same place in the directory if you enter season pass or other options
After using it for a few days, I am also having frequent Audio Drop outs! It semms to be OTA channels only but I can't be sure. I called D* this morning and they acted like no one has mentioned it yet!!.

[rcavatr]

But we're also left out of audio dropouts and other bugs. I really want it, but I've decided to pull the plug until they fix these problems....

I have been seeing the audio dropout comments and I finally have a reason to complain about them. I finally got a chance to start watching some shows that I had recorded and my wife and I noticed every so ofter, there would be no sound. I kept thinking it was because of my OTA antenna and reception. Well, I thought lets try something, so I went back in the recording to shortly before the dropout and there was actual sound were there wasn't the first time we watched it. I did that on a few other audio dropouts after I first discovered it, and it was the same every time. I'm still on 3.1f.

John

[Syzygy]

rcavatr said:
...every so often, there would be no sound. Well, I thought lets try something, so I went back in the recording to shortly before the dropout and there was actual sound were there wasn't the first time we watched it. I did that on a few other audio dropouts after I first discovered it, and it was the same every time. I'm still on 3.1f.This is very useful info. I too initially assumed the missing audio was a reception problem.

But I must say that my OTA audio dropouts got a lot worse after I was updated to 6.3a.

[DiGNAN17]

So I'm guessing that Wednesday was not the magic day for everyone? I still don't have 6.3. I've been following this thread VERY closely since this whole thing began, and it is extremely frustrating to not be getting this update.

I spoke with a DirecTV rep who told me that "everyone will be getting it by October."

I got the message that it would be updating soon. That was early last week.

When I move next year, I'll be happy to ditch DirecTV.

[Lord Vader]

Methinks you're being a little impatient.

[toms111la]

So I'm guessing that Wednesday was not the magic day for everyone? I still don't have 6.3. I've been following this thread VERY closely since this whole thing began, and it is extremely frustrating to not be getting this update.

I spoke with a DirecTV rep who told me that "everyone will be getting it by October."

I got the message that it would be updating soon. That was early last week.

When I move next year, I'll be happy to ditch DirecTV.
If I were you, I would unplug my phone line so that the update would not happen until the audio problems had been resolved. I wonder if they stopped the update process pending resolution of the problem??

[DiGNAN17]

Methinks you're being a little impatient.
No, methinks that DirecTV has screwed all Tivo owners enough, and that for once they're promising something that they're taking their sweet time to push out.

And I'll take my chances on the audio. I get cut-outs already.

[salvatore]

So I'm guessing that Wednesday was not the magic day for everyone?I received it early Wednesday morning and restarted the receiver Wednesday evening. It's now updated to 6.3a.

[spooniep]

I got the message about a week ago about the upgrade to come, then nothing. My HR10-250 has been making daily calls every day with no problem, and still no indication that the 6.3a upgrade has downloaded.

Is there some way to know that it has downloaded?

[rbreding]

I got the message about a week ago about the upgrade to come, then nothing. My HR10-250 has been making daily calls every day with no problem, and still no indication that the 6.3a upgrade has downloaded.

Is there some way to know that it has downloaded?


Yep, but your unit has to be hacked.

[drew2k]

I ain't got no upgrade ... Nobody .... cares for me ... Nobody ... cares for me.

[TallGuy]

Don't have it here either...they sure are dragging this out

[litzdog911]

Don't have it here either...they sure are dragging this out

Hopefully not past October 19.

[Lord Vader]

Don't fret about not having it. With all the bugs 6.3a has, it's not worth the hassle, IMHO. If you like audio dropouts and the loss of a couple hacks, including the 30-second skip, then it's for you.

My old man finally did get 6.3a slices, but I suggested he just wait for DTV and TIVO to figure out the serious audio problems that have driven many folks nuts.

[rx3]

New member here. Lots of good info here :)
After reading through this thread, I can honestly say I'm glad I have NOT received this update. I just unplugged my phone line too. The only thing I might miss are the folders. My menu system is fast enough.

[generalpatton71]

Don't fret about not having it. With all the bugs 6.3a has, it's not worth the hassle, IMHO. If you like audio dropouts and the loss of a couple hacks, including the 30-second skip, then it's for you.

My old man finally did get 6.3a slices, but I suggested he just wait for DTV and TIVO to figure out the serious audio problems that have driven many folks nuts.

I have not seen any reports of 30 sec skip being disabled. Everything I have read indicates you simply input the code again after the restart. if you have seen posts to the contrary please provide a link.

[steven-h]

I have not seen any reports of 30 sec skip being disabled. Everything I have read indicates you simply input the code again after the restart. if you have seen posts to the contrary please provide a link.


I have 3.6a and 30 sec. skip works just fine.

[moonman]

Hopefully not past October 19.
Is there some significance to this date? Is it perhaps the last day that D*
will be pushing the update out via sat. and a phone call will be the only
method to obtain it??

[Brillian1080p]

I don't have my 6.2 or 6.3. I'm almost glad because it would be too tempting not to upgrade. But I'm positive I would hate audio dropouts.

[Lord Vader]

I have not seen any reports of 30 sec skip being disabled. Everything I have read indicates you simply input the code again after the restart. if you have seen posts to the contrary please provide a link.

Having to input the code after every reboot is not making many people happy. Such folks prefer to have the 30-second skip as a permanent, or default, hack. This, however, is not nearly as annoying as the terrible audio dropouts that are present on the OTA channels. Among other people here, Cheer himself has experienced it, as has a friend of mine (it's made many things literally unwatchable). I do know that on the DBS forum, it was explained that DirecTV and TIVO are aware of this problem and are trying to figure out how to fix it. I would guess 6.3b is in our future. Exactly when, however, is the big question.

[rvaniwaa]

Having to input the code after every reboot is not making many people happy. Such folks prefer to have the 30-second skip as a permanent, or default, hack. This, however, is not nearly as annoying as the terrible audio dropouts that are present on the OTA channels. Among other people here, Cheer himself has experienced it, as has a friend of mine (it's made many things literally unwatchable). I do know that on the DBS forum, it was explained that DirecTV and TIVO are aware of this problem and are trying to figure out how to fix it. I would guess 6.3b is in our future. Exactly when, however, is the big question.

30-second skip can easily be added as a permanent hack and it is actually quite easy to do as most with zippered drives have done. DDB has the details on how to do this. Of course, as soon as a 6.3b is created, the hack will need to be rediscovered but that will likely be done within a few days at most.

As the the audio dropouts, it has in no way made it unwatchable but it has make it unlistenable! :D

--Ron

[Lord Vader]

As the the audio dropouts, it has in no way made it unwatchable but it has make it unlistenable! :D

--Ron

Indeed--smartass.

[drew2k]

As the the audio dropouts, it has in no way made it unwatchable but it has make it unlistenable! :D

--RonI dispute your assertion. I would never watch a program I couldn't also listen to.

[hiker]

As what might be seen as a benefit to unhacked HR10, when the 30 sec skip falls off after a reboot, at least you know when there was an unexpected reboot. I know of no other way to determine this, is there?

[LlamaLarry]

No, you can't see any indication of uptime on an unhacked box. Seems like a pretty glaring error in System Information. I could tell that I've rebooted a box when the sort, clock and 30 sec were gone.

[generalpatton71]

Having to input the code after every reboot is not making many people happy. Such folks prefer to have the 30-second skip as a permanent, or default, hack. This, however, is not nearly as annoying as the terrible audio dropouts that are present on the OTA channels. Among other people here, Cheer himself has experienced it, as has a friend of mine (it's made many things literally unwatchable). I do know that on the DBS forum, it was explained that DirecTV and TIVO are aware of this problem and are trying to figure out how to fix it. I would guess 6.3b is in our future. Exactly when, however, is the big question.

Yes but you made it sound as if all of us who like the 30 sec skip feature should unplug the phone line because that certain 6 button code is gone from 6.3. Thats simply not the case with 6.3. The audio drop outs on DD is a HUGE deal to many including myself, but many don't use DD and I think all of use the 30 sec skip. I think it's importune that we keep straight whats's wrong and what isn't.

[generalpatton71]

I dispute your assertion. I would never watch a program I couldn't also listen to.

OK Helen Keller lol.

[dturturro]

With all the talk about audio dropouts, does anyone wiyth 6.3x NOT have the audio dropouts?

[TonyD79]

Having to input the code after every reboot is not making many people happy.

Oh, piffle.

I have had seven power outages in my home this year alone. Because of them, I have had to reset several clocks and turn on the SPS30S and SPS9S hacks on two Tivo's each time plus do S.O.R.T on the one Tivo (until the 6.3a upgrade) each time.

Trust me, the clocks are a bigger issue. Punching a few buttons into a remote? Big deal!

[TonyD79]

I dispute your assertion. I would never watch a program I couldn't also listen to.

Ever watch Buster Keaton's the General?

How about Charlie Chaplin?

You've never muted your TV?

;)

[TonyD79]

With all the talk about audio dropouts, does anyone wiyth 6.3x NOT have the audio dropouts?

I have had 6.3a since 10/4 (a week?) and have only had a dropout during a baseball game. Didn't bother me much since it dropped out Tim McCarver!

No other dropouts with hours of HD OTA programming tivo'd.

[dturturro]

I have had 6.3a since 10/4 (a week?) and have only had a dropout during a baseball game. Didn't bother me much since it dropped out Tim McCarver!

No other dropouts with hours of HD OTA programming tivo'd.

Then I'm willing to take my chances, where's my upgrade?!

[mikezoom]

dturturro,

I've had 6.3a for about a week now with only one audio dropout. Other than than that, it is working flawlessly and is a vast improvement over 3.1. I should mention that the HR10 is 15 months old and the only modification I made was to add a 250GB drive using a Weaknees kit.

[Wilhite]

I have had 6.3a since 10/4 (a week?) and have only had a dropout during a baseball game. Didn't bother me much since it dropped out Tim McCarver!

That's actually a new feature... :D

[thunter913]

I have 3 boxes. Last night my newest box received the 6.3a update. The other two boxes didn't receive the update. This leads me to believe that either the boxes are being updated by their serial number (newest to oldest), random, or DirecTV has some pattern to the update that isn't obvious.

I am curious to know if other users who have more than one box, had all of their boxes updated at the same time, or if they had the same experience I did with all of their boxes not updating at the same time.

[Lord Vader]

I have had 6.3a since 10/4 (a week?) and have only had a dropout during a baseball game. Didn't bother me much since it dropped out Tim McCarver!


I must admit--anything that drops out Tim McCarver is OK with me! :D

[hiker]

I have 3 boxes. Last night my newest box received the 6.3a update. The other two boxes didn't receive the update. This leads me to believe that either the boxes are being updated by their serial number (newest to oldest), random, or DirecTV has some pattern to the update that isn't obvious.

I am curious to know if other users who have more than one box, had all of their boxes updated at the same time, or if they had the same experience I did with all of their boxes not updating at the same time.
Probably done by TiVo service number randomly. http://www.tivocommunity.com/tivo-vb/showthread.php?p=4453604&&#post4453604

[Todd]

Then I'm willing to take my chances, where's my upgrade?!
At this point I am amazed that anyone who doesn't have it yet is still trying to get it. I want it as much as the next guy, but I'd rather wait for a less problematic release. My box may be slow and doesn't have folders, but it works! It's killing me, but I'm waiting this one out...

[bwaldron]

It's killing me, but I'm waiting this one out...

Same here, Todd. Given that the bulk of what I record is OTA, and we're in the middle of the MLB playoffs on Fox, I'm not about to deal with the significant probability of problems occurring. Phone line is disconnected.

[Lord Vader]

Having your phone line disconnected is irrelevant. The 6.3a slices are delivered via the satellite datastream. If your unit is hacked, they'll just stay there until you do something to get them installed.

[drew2k]

Ever watch Buster Keaton's the General?

How about Charlie Chaplin?

You've never muted your TV?

;)No, no, and don't be silly - of course I've muted my TV. :)

I've just never watched an entire program that way, and don't ever intend to.

[bmw528is]

Having your phone line disconnected is irrelevant. The 6.3a slices are delivered via the satellite datastream. If your unit is hacked, they'll just stay there until you do something to get them installed.


So.......a non-hacked unit should be unplugged? BTW- DTV did offer me an HD-20 for no charge.

(Shame on me for having a non-hacked unit)

[Lord Vader]

You didn't specify whether it was hacked or not. It was my assumption it was. Obviously I erred in this assumption. Regardless, the slices come down the datastream.

[bmw528is]

Sorry. My fault for being unclear. I meant to say that it's fine and/or irrelevant to leave a non-hacked unit plugged in. Which leaves me back to square one, risk getting a less than perfect upgrade, or go with the new unit (also less than perfect- but with larger capacity). Bummer...

[chevyman601]

I have 3 hr10's un-hacked two updated to 6.3a, they are working better than before the update, fact before the update, everytime i would switch from one HD program to another HD program on the other tuner it would always pause for a spilt second after a couple second into the show after switching tuners, but with 6.3a it never does that anymore.
I think the people that are having problems with the audio, are the ones that have there units hacked. I think its because the CPU doesn't have enough power to handle the hacks and the HD programing that why OTA has more audio drop-out than the Sat. if this is the case then this problem may never get fixed because DTV is not going to fix a problem that 6.3a is having on hacked units. (too bad there isn't an easy way to upgrade the CPU?)

[toms111la]

I think the people that are having problems with the audio, are the ones that have there units hacked. I think its because the CPU doesn't have enough power to handle the hacks and the HD programing that why OTA has more audio drop-out than the Sat. if this is the case then this problem may never get fixed because DTV is not going to fix a problem that 6.3a is having on hacked units. (too bad there isn't an easy way to upgrade the CPU?)
I am glad you are not having problems but you are wrong, wrong, wrong! Lot of us have unmodified units and never had a problem until the update.

[rbreding]

I think the people that are having problems with the audio, are the ones that have there units hacked. I think its because the CPU doesn't have enough power to handle the hacks and the HD programing that why OTA has more audio drop-out than the Sat. if this is the case then this problem may never get fixed because DTV is not going to fix a problem that 6.3a is having on hacked units. (too bad there isn't an easy way to upgrade the CPU?)


Boy you don't read very well, or not at all do ya.

[dshmel]

I am glad you are not having problems but you are wrong, wrong, wrong! Lot of us have unmodified units and never had a problem until the update.

I have two units with HD upgrades. Both are still running 3.1 as I have not yet received the 6.3 update. I have experienced a handful of audio dropouts with OTA recordings (once a week or so) and attibuted these glitches to the broadcast. If it happens that one of my two units gets the 6.3 update and the other doesn't, I will unplug the phone line to the machine with 3.1 so I am able to spend some time comparing the two software versions to see if I experience more dropouts with 6.3.

[Lord Vader]

I think the people that are having problems with the audio, are the ones that have there units hacked. I think its because the CPU doesn't have enough power to handle the hacks and the HD programing that why OTA has more audio drop-out than the Sat. if this is the case then this problem may never get fixed because DTV is not going to fix a problem that 6.3a is having on hacked units. (too bad there isn't an easy way to upgrade the CPU?)

With all due respect, you think wrong. This is a problem of which DirecTV and TIVO are fully aware. They realize it is affecting many, many people, including lots of unmodified units. Just if/when they fix it is anyone's guess. There is a discussion on this at the DBS forum, BTW.

[altan]

I think the people that are having problems with the audio, are the ones that have there units hacked. I think its because the CPU doesn't have enough power to handle the hacks and the HD programing that why OTA has more audio drop-out than the Sat. if this is the case then this problem may never get fixed because DTV is not going to fix a problem that 6.3a is having on hacked units. (too bad there isn't an easy way to upgrade the CPU?)

Nope. Completely untouched HR10-250 here. 8-10 second audio drop followed by video glitch occurs once or twice, on average, per recording.

... Altan

[chevyman601]

Well maybe why I don't have any problems is that i have spent close to $1000 on hi end antennas, pre amps, channel traps and bandpass filters. The problem with digital is if the stream is interrupted at all it causes problems, but with analog you just get some snow or ghosting. just like when cell phones went digital you have clear sound or no sound as with analog you just got more static. I know not everyone can afford $1000 antenna system.

[newsposter]

Well maybe why I don't have any problems is that i have spent close to $1000 on hi end antennas, pre amps, channel traps and bandpass filters. The problem with digital is if the stream is interrupted at all it causes problems, but with analog you just get some snow or ghosting. just like when cell phones went digital you have clear sound or no sound as with analog you just got more static. I know not everyone can afford $1000 antenna system.

do you perchance have a link to pics or something? must be incredible.

[Markman07]

WOW

Just WOW.

[LlamaLarry]

Or at least a description of what you get for $1000.

Where are you located that you require such an extensive setup?

[toms111la]

Well maybe why I don't have any problems is that i have spent close to $1000 on hi end antennas, pre amps, channel traps and bandpass filters. The problem with digital is if the stream is interrupted at all it causes problems, but with analog you just get some snow or ghosting. just like when cell phones went digital you have clear sound or no sound as with analog you just got more static. I know not everyone can afford $1000 antenna system.
Let me get this straight...My OTA antenna worked flawlessly before my system was upgraded ...now I have frequent audio drops primarily on Fox and CBS ( My two strongest signals) no drops on ABC (also a strong signal) and no drops on NBC (which is my weakest signal) and you are telling me that if I spend a whole bunch of money upgrading my antenna, the problems will go away??? Oh and by the way, if I watch programs live on my old Samsung OTA tuner hooked to the same antenna, I get perfect reception??? I think your theory may be flawed. But that is just me.

[Lord Vader]

Old style antennas weren't designed for digital signals. A new one that will do the job can be found for less than $100. In fact, one specific model is designed to attach onto your satellite dish's mast. It's highly rated, too.

BTW, I am NOT saying this is your problem. DirecTV and TIVO are aware of this DD audio drops. Regardless, a newer antenna might be a good idea anyway.

[dturturro]

Don't waste time or money on new equipment. It worked for you last week it will continue working when 6.3b rolls.

[videojanitor]

Not sure if this has been reported anywhere else (searching on "zip code" resulted in more posts than any human could read!) -- but I noticed that after my HR10 updated to 6.3a, when I look in "System Information," it now shows my zip code. Any idea what that is used for? I have two addresses on file with them -- one for billing, and one for service -- and this is showing the zip for my billing address. However, it is picking up the correct local channels for my service address, so I'm kind of wondering what that's all about ...

[newsposter]

Old style antennas weren't designed for digital signals. .

And here i thought it was BS when advertisers said 'hdtv ready'. I had read that any antenna can pick up the digital signal and that the merchants were just trying to boost sales saying people needed new antennas. Some people even have moved and discovered an old antenna on the roof and were getting in stuff.

[stevecon]

And here i thought it was BS when advertisers said 'hdtv ready'. I had read that any antenna can pick up the digital signal and that the merchants were just trying to boost sales saying people needed new antennas. Some people even have moved and discovered an old antenna on the roof and were getting in stuff.

Most areas that have broadcasters in the VHF range ch 2 - 13, broadcasting their digital versions (HD, too) of programing on UHF (ch 14 - 83). All that is needed is a good quality UHF antenna to receive these broadcasts. Channel Master has one that is among those that have the highest gain - for about $50. This is the same technology used for the old analog UHF channels.. this business of "digital" antennas is a sales ploy. I first heard this years ago from a local high end stereo store, they wanted to set me up with a rotator and a "digital" antenna for $600. I didn't buy it and no one else should either.

You can get great info on how to select antennas and pointing them at:
www.antennaweb.org

[jeffloby]

Any antenna will work. Go to antennaweb.org to see what type you need.

[Lord Vader]

And here i thought it was BS when advertisers said 'hdtv ready'. I had read that any antenna can pick up the digital signal and that the merchants were just trying to boost sales saying people needed new antennas. Some people even have moved and discovered an old antenna on the roof and were getting in stuff.

I never said old antennas won't work--my father's 30-year-old roof one works just fine. I simply said the old ones weren't designed for digital signals. One need not rush out and buy expensive ones; rather, there are good ones--often "better" ones--for under $100, which is pretty good IMHO.

[Brillian1080p]

Is the audio dropout problem only on OTA channels?

[Lord Vader]

Seems to be.

[desulliv]

So, is this a conspiracy to cripple OTA on the HR10-250 and force everyone to MPEG-4 and HR20 for HD locals?

[AZJimbo]

Of course, they didn't invest all that money in new sats to let us continue to grab OTA programs and not pay for locals.

[kbohip]

And here i thought it was BS when advertisers said 'hdtv ready'. I had read that any antenna can pick up the digital signal and that the merchants were just trying to boost sales saying people needed new antennas. Some people even have moved and discovered an old antenna on the roof and were getting in stuff.

I'm using a 25 year old rusty, crappy, broken antenna with my HR10 and it works perfectly. It came with my house when I bought it. Right now it's laying flat on the roof where I last threw it. It gets the best reception there. Lol, I feel like such white trash.

[cybrsurfer]

So, is this a conspiracy to cripple OTA on the HR10-250 and force everyone to MPEG-4 and HR20 for HD locals?

OTA is disabled when HR10-250 is updated to 6.3a? :eek:

[desulliv]

OTA is disabled when HR10-250 is updated to 6.3a? :eek:
Not totally disabled, but crippled by random audio dropouts OTA. I did not experience these audio dropouts until 6.3a and don't on my other unit that still sits at 3.15f.

[andrewket]

Ugh - I just expericed the audio drop out bug within 30 seconds of switching to an OTA channel for the first time after the upgrade.

-A

[dturturro]

Can we please stop crying wolf?! The audio dropouts have been reported with Fox OTA. Not ABC, NBC, WB, PBS, ETC...

I've seen a few posts saying CBS, but that might be a signal issue or more people would be reporting it.

[psywzrd]

Is the audio dropout problem only on OTA channels?

I don't believe so. I had an audio/video dropout during CSI:Miami on Monday on channel 80. It was at about the 8 or 9 minute mark.

[cybrsurfer]

Has anyone from Massachusetts got 6.3a yet?

[GregA]

Ok, fine, I give up; who do we gotta blow around here to get the update? Whatever, I'll do "whatever you guys did", just let me know what it is...

GregA, 064xx

[Lord Vader]

Run the add63.tcl script and nothing more. You should get it overnight then.

[nytevizion]

I already get the audio drop outs with CBS, channel 3 and have been since I've owned the hr10. Have not recieved the update yet.. The 4th has come and gone.

What happened to the so called 6.3b? Is it only 6.3a thats being distributed?

[dturturro]

It'd be interesting to know how many people are confusing slight signal drop outs with a legitimate s/w issue.

[hybucket]

I'm in Boston and got the update two weeks ago. ALong with the DD dropouts.

[steven-h]

I received the update to 6.3a about two weeks ago along with the dropouts on Fox OTA and in my case with ABC OTA. While talking to a tech at Direct he said I might want to try reformatting my drive by way of clear and delete everything. I did this. It took over an hour and all recordings and setting were wiped out. Box was like new just delivered. I set it back up. As of today 36 hours later I have had no dropouts. I watched baseball in HD with DD last night on Fox and watched ABC off and on. So far so good.

[TallGuy]

Wow, that's a high price to pay to fix this thing... Who could ever get their Now Playing List down to zero?

[PJO1966]

Can we please stop crying wolf?! The audio dropouts have been reported with Fox OTA. Not ABC, NBC, WB, PBS, ETC...

I've seen a few posts saying CBS, but that might be a signal issue or more people would be reporting it.


I've had the 30 second audio drop-out on both Fox and ABC.

[dturturro]

I've had the 30 second audio drop-out on both Fox and ABC.

I've also had audio drop outs on CBS and CW. Of course I'm still on 3.15f! :eek:

[nytevizion]

Ok, finally got the update... Haven't played with it enough to notice the audio problems.

I'm not really THAT impressed with the speed increase... It does work better & faster but If I had payed $900 in 2004, even with the 6.3 software, I would have been extremely upset with this box... The technology just seems way behind. It seems like something that should have been released in the late 90's.

I have high standards these days I guess.

Thanks for all the info guys..

[Mark Lopez]

I finally got it on one of my two boxes. It took a lot longer to acquire the satellite information than it usually does. But other than that all seems to be working

[hiker]

...
I'm not really THAT impressed with the speed increase...
...
You have to wait 12-24 hours to notice the speed increase. The database format changed and the guide data, etc. has to be re-indexed and this takes some time.

[drew2k]

Whoo hoo! I got the upgrade on my TiVo-HD24 box (my name for it) overnight and forced a call on my TiVo-HD57 box this morning and also got the upgrade!

I'm not sure what all the complaining about the channel list was for - thought it was a breeze to set both the channels I receive and favorites, taking about three minutes for each box.

The only odd thing I saw was after receiving the upgrade my TiVo24 box was pre-set to output Dolby Digital, but the TiVo57 box was set to output DD-with-PCM. I changed the TiVo 57 box to DD and so far all is good.

I did have to go through my wishlists to open each one up so that the software could rename them, and that also took under 5 minutes for each box.

The menus are zippier, the guide displays much faster (even grid guide!), and folders are the greatest thing since sliced bread.

The only thing mising in the upgrade - which I would love to see in 6.4 - is an option added to the Info banner to toggle CC on and off, much like the option is there for DD secondary audio. I know the TiVo 7.x software on the Series 3 has this feature for CC, so I hope it can be added to the HR10 models via another software upgrade soon!

[dturturro]

I did have to go through my wishlists to open each one up so that the software could rename them, and that also took under 5 minutes for each box.

This is the 1st I'm hearing about wishlist problems. What exactly did you have to do?

[Cheezmo]

It isn't a problem. But, when you create a wishlist with 3.1.5, it will be named something like "MOVIES & HAWN, GOLDIE". If you look at it with 6.3a, it will be changed to "HAWN, GOLDIE & MOVIES". Since they are sorted alphabetically, I guess that is better.

[dturturro]

So they still work, just look different?

[newsposter]

just got 6.3 and 1x FF wouldn't work on last night CW OTA. It freezes when you do 1x FF but 2 and 3x work..unplugged the 2nd receiver to prevent this problem

[Larry Hutchinson]

Can we please stop crying wolf?! The audio dropouts have been reported with Fox OTA. Not ABC, NBC, WB, PBS, ETC...

I've seen a few posts saying CBS, but that might be a signal issue or more people would be reporting it.

Although much (MUCH) more frequent on FOX, I have seen it on ABC, CBS, NBC and PBS.

Same exact thing: 8 secs of no audio with perfect picture followed by a video glitch when the audio returns.

[drew2k]

So they still work, just look different?I'm not sure if the wishlist titles would ever have automatically changed, but I'm assuming that matching programs would still have beeb found, regardless of the order the title is presented in.

I believe the change was made simply to make Auto-Record Wishlist (ARWL) Folders look nicer in the Now Playing List.

In the 3.1 version, recordings made under an ARWL for "AUDIO & VIDEO/HDTV & SHARK", would have had the same name, which is not attractive. Now, under 6.3a, both the wishlist and folder name are listed as "SHARK & AUDIO& VIDEO/HDTV". This allows the titles to be better sorted alphabetically in the Now Playing List and looks nicer.

[chevyman601]

Hey i've been getting a lot of audio drop-outs watching Jerry Springer it happens ever few seconds :D

[Lord Vader]

We should all be so lucky. :)

[no-blue-screen]

Hey i've been getting a lot of audio drop-outs watching Jerry Springer it happens ever few seconds :D

Well, the fact that you can actually watch Jerry Springer would seem to indicate that you need to have your head examined :D

The audio dropouts could be associated with all the foul language being used :D

There may also be video problems when extremely fat women expose themselves to the audience :D

[bmw528is]

Well, the fact that you can actually watch Jerry Springer would seem to indicate that you need to have your head examined :D

The audio dropouts could be associated with all the foul language being used :D

There may also be video problems when extremely fat women expose themselves to the audience :D

That made me laugh out loud. So much for Jim Fassel, eh?

[crwmlw]

Is there anyone else out there but me that still has no upgrade? This is ridiculous its Wed October 18th and still nothing. Anyone else not have it? Thanks

[keenanSR]

I don't have it either, and I'm not sure I want it if the audio problems haven't been fixed.

[bmw528is]

Have not experienced any audio problems at all. Update seems to be great, much faster.

[sjlush]

Is there anyone else out there but me that still has no upgrade? This is ridiculous its Wed October 18th and still nothing. Anyone else not have it? Thanks

Don't have it, and won't be getting it by the 19th. My next call isn't scheduled until Friday the 20th. I tried forcing a call, but did not get a pending restart. Guess everybody won't be getting it by the 19th. Grrrrrrr.

[chevyman601]

I have a friend that has 12 hr10-250's and he didn't start getting any of his units updated till last Friday, he said that only 1-2 updated every couple days and he is still waiting for 3 more to update. He calls DTV almost every day and the last time he said they are doing them by serial number by time zone and I forgot what number they were on but it sounded like they had a lot more serial numbers to do, like they were on the 3's or 4's something like that, I was rushed and had to go so I did talk about it very long. This isn't anything official but I think they will be done by the 31st.

[crwmlw]

Do these audio dropouts only occur when using the hdmi cable to a a/v receiver or does it also occur just using the tv speakers?

[WeBoat]

Do these audio dropouts only occur when using the hdmi cable to a a/v receiver or does it also occur just using the tv speakers?


Mine occurs with the optical cable. There is a video element of pixalation right when the dropout is over, so I would guess that it would not matter if you use any cables.

It may be that it is only with dolby output though. I'm not sure if it happens if you are not saving the shows with dolby digital......

Hope that helps somewhat.

[crwmlw]

Thanks for the response, But it looks like I will be the last one in the world to get this update, but seeing the problems Im not in a rush. Thanks for the response.

[toms111la]

Do these audio dropouts only occur when using the hdmi cable to a a/v receiver or does it also occur just using the tv speakers?
It doesn't matter how you listen. I get drops connecting directly to TV with HDMI cable. I can't be sure but I may be getting less drops after turning off DD.

[sjlush]

Still no 6.3 after another forced call on 10/19 at 6 p.m. Got the dreaded "s" word again. I'll try again at bedtime, but I'm not expecting to get it by the so called deadline of 10/19. Anybody hear anything about a new deadline?

by the way, zip is 1914x

[Panchovilla]

Got mine yesterday - got the message it was coming 3 1/2 weeks ago. So far so good.

[redfiver]

Still no 6.3 after another forced call on 10/19 at 6 p.m. Got the dreaded "s" word again. I'll try again at bedtime, but I'm not expecting to get it by the so called deadline of 10/19. Anybody hear anything about a new deadline?

by the way, zip is 1914x


I just talked to a D* CSR tonight as I've been having audio problems with the old version. They are going to replace my current hr10-250 with a new one since they think I'm having issues with my optical out. we'll see.

But, she told me, without me asking, that all of the units are being upgraded to 6.3 and today is the last day of the upgrade. I told her that I haven't received the upgrade and many others haven't either. She was suprised and was looking to see if she could force the upgrade, but she said they can't do it. She also had no new knowledge on what happens if you don't get the upgrade today.

Overall, not a very helpful post, but it seems the CSRs don't know when the new date is either (anyone suprised?)

[bmw528is]

Have not experienced any audio problems at all. Update seems to be great, much faster.
Guess I wasn't watching enough FOX-OTA. I've had several audio droputs, almost daily since the 6.3 update. Wishful thinking on my part that maybe I wouldn't be affected.

I called DirecTV to ask about the audio issues and they told me to "check my cables". Wow..........they call that tech support? She said she hasn't heard anything about the upgrade causing any problems at all.

I can't complain too much though I guess. When I asked about some of the HD channels being taken off the air for the Sunday Ticket HD games, she apologized for the inconvenience and offered to give me 6 months credit for my HD package for my trouble. I said, "OK that's great, thank you", hung up and went back to watching FOX OTA with bad sound and a $60 credit. Oh well.........

[sjlush]

Got my upgrade on the 20th, or 21st, I forget now. No audio dropouts, but I don't use OTA. Amazing speed, love the folders. The only glitch is my Panasonic plasma is now very picky about the output format. Before 6.3 I could have the output set to 480, 720 or 1080 and the Panny would figure it out (connected via HDMI adaptor). Now, sometimes when I turn on the TV I get a "No Signal" message on screen. If I power cycle the TV, or change output format it will lock up again. It's not a big problem, and it might not have anything to do with the Tivo software. Just thought I would mention it in case anybody else noticed similar behavior.

[PJO1966]

I haven't had one of the long dropouts in a while, but the short ones that are remedied by hitting the instant replay button have multiplied drastically. I average around 10 in an hour long program. These are the ones that are on all channels, not limited to OTA.