94131Tivo
08-27-2006, 05:55 PM
About a week ago, I began getting messages from TIVO that my cable lineup was no longer found. This is in San Francisco, using a Comcast Motorola digital cable box (no HD). I went ahead and went through the guided setup again, and things were ok for a few days. Sometime between Wednesday, 8/23 and Thursday, 8/24, my Pioneer 810H no longer was able to change channels via the IR blasters. I went through the guided setup again, and got to the screen where you select which cable box manufacturer you are using, and there were NO available selections. No matter how many times I tried this, it did not provide a list. Did cold start on both Pioneer and Comcast devices, with no success.
Contact TIVO support and spent nearly two hours with them between two different calls. They referred it to a technical specialist for further research.
Got a call from TIVO again, who says to call Pioneer as it's their problem.
In the meantime, my Pioneer/TIVO is dead in the water, except being able to watch pre-recorded programming. No live TV, nothing.
Everything was fine, and everything worked until about a week ago.
I decided to disconnect the Comcast cable box, and use it without the Digital Cable, and everything seems fine.
I find it hard to believe that this is a hardware problem. I can just hear it now ... Pioneer will say it's a Comcast issue, and Comcast will say it's a TIVO issue.
Anyone have any suggestions?
Seems like others are experiencing this problem (if you go to the TIVO Support Forums, and search on San Francisco Digital Cable).
Thanks!
Contact TIVO support and spent nearly two hours with them between two different calls. They referred it to a technical specialist for further research.
Got a call from TIVO again, who says to call Pioneer as it's their problem.
In the meantime, my Pioneer/TIVO is dead in the water, except being able to watch pre-recorded programming. No live TV, nothing.
Everything was fine, and everything worked until about a week ago.
I decided to disconnect the Comcast cable box, and use it without the Digital Cable, and everything seems fine.
I find it hard to believe that this is a hardware problem. I can just hear it now ... Pioneer will say it's a Comcast issue, and Comcast will say it's a TIVO issue.
Anyone have any suggestions?
Seems like others are experiencing this problem (if you go to the TIVO Support Forums, and search on San Francisco Digital Cable).
Thanks!