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View Full Version : Any way to get a Canadian address into Tivo's webpage?


Fraser+Dief
08-18-2006, 12:25 PM
The "Update my info" web page only has US states and zip codes in it. I'd like to actually have *my* address in the system, silly guy I am.

Any Canadians figure out how to get the proper info in?

Fraser+Dief
08-21-2006, 12:39 AM
I'm assuming that's a no.

Don't Tivo reps even bother to reply any more?

Croptop
08-21-2006, 08:12 AM
I entered my full address in Address 1, my Postal Code in Address 2 then used Leo, WY 82327 for the City, State and Zip Code fields. This was per the instructions provided by TiVo for Canadian subscribers during account creation.

Fraser+Dief
08-21-2006, 02:07 PM
I've tried that, all I end up with is a mish-mash of my address and the Leo thing. Certainly nothing they could use for a mailing address.

I just find it incomprehensible that in 2006, Google can provide a full spreadsheet and a word processor in a web page, while Tivo can't even accept an international mailing address.

TeeVee
08-21-2006, 07:13 PM
I put everything in address line 1, and have had no problems. I like giving my canadian address. At least it shows Tivo that Canadians do want the service!

RF_Guy
08-22-2006, 10:14 AM
I called support and they put my canaidian address in their system manually.
But they also said that there is no way to display it right on the web, so they had to put us city and state there. The main thing though is that they have the right address in their system...
hope that helps...

RF-Guy