Philips Tivo Yr 2000 Model

[GAMMA2112]

I have a Tivo unit that has an audio problem. (I don't have the model# handy)Everything works great except for the fact that the audio is very low & the Tv volume has to be cranked up quite a bit just to get some sound. Is there a chip that might need replacing within the Tivo unit? Is it worth fixing? It does have 5: Product Lifetime on the unit. Any help would be greatly appreciated. Thanks!!

[litzdog911]

I doubt your problem is a defective chip. Tell us more about the Tivo and how it's connected to the rest of your system ....

* Brand/model Tivo?
* Brand/model TV?
* How is the Tivo connected to the TV (cables, connectors, inputs/outputs)?
* Are you using the RF coax connection to the TV, or RCA (red/white cable) for audio?
* What's your video source (cable, cable box, satellite receiver)?
* How is the video source connected to your Tivo?
* If you're using a cable box, are you sure that its volume is set properly?

[GAMMA2112]

Hi! I don't have the unit in front of me, but it's a Philips Tivo (black) series one which states Quantum Quickview in the left corner. It has 5:Prod Lifetime. This is the first time I fired it up. It's a unit that was going to possibly be scrapped. So, I hooked it up just like my other unit, the basic hook ups, phone line, RCA cables (out to tv) RF coax, you name it. It didn't contain drives, so I added two new 80gb Maxtor Quickview imaged drives & went through the entire set up. Everything worked beautifully except for the fact that the audio is barely present. It is hooked up correctly, so maybe I need to tug where the RCA's are plugged in to see where the short is located, if any. I know it's an audio probelm because my other Tivo works great when hooked back up. Any suggestions? Thansk for your help, btw.

[SteelersFan]

Try looking inside on the main board to see if those RCA jacks have cracked solder joints. If so, you can touch them with a soldering iron. I've fixed a few pieces of gear this way.

[GAMMA2112]

Ok, last night I did a few tests. First I looked to see how the RCA output solder joint connections were holding up & from what I can see, them seem to be fine. I hooked up the Philips Tivo mod# PTV300 Series One as normal & the audio still very low in volume. So, I wiggled the RCA connections a bit & no result. I then tried the top section of the RCA output connections, wiggled them - still the same. However, the video out works on both upper & lower. Also, noticed by disconnecting the R & L RCA's, one at a time, I can hear possibly some video noise or something coming through the line, similar to static.
What I'm wondering is, maybe the RF IN/OUT box on the PC board is bad. I do see two potentiometers inside this box & it looks like it can be pried open. Maybe one is video, the other audio, or maybe one is for the R channel & the other for the L channel. The part# TMDH2-011A (992816B). Do you think if I replace this, the problem may be solved??