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View Full Version : Time Warner Apologizes For Series 3 TiVo Misinformation


raianoat
08-04-2006, 09:08 PM
:up: Pretty cool! TWC Raleigh, NC has apologized for initially saying that they would not support installing a CableCARD into the upcoming Series 3 TiVo. This makes me have a little more respect for TWC.

http://www.tivoblog.com/archives/2006/08/04/time-warner-cable-will-support-the-series-3-tivo-apologizes-for-providing-misinformation/

pkscout
08-04-2006, 09:13 PM
I'm one of the folks that got the call. I have no more respect for them then I did yesterday. I would have more respect for them if they didn't continue to do crap like this to themselves. They didn't have to have a CSR script that said TWC would only put cablecards in TVs. They didn't have to have mid-management so poorly trained that they don't know what a cablecard is or the FCC regulations around it.

The fact that it took a big public stink to force TWC to admit they have to obey the law actually makes me have less respect for them then I did before.

Stanley Rohner
08-04-2006, 10:03 PM
I'm one of the folks that got the call. I have no more respect for them then I did yesterday. I would have more respect for them if they didn't continue to do crap like this to themselves. They didn't have to have a CSR script that said TWC would only put cablecards in TVs. They didn't have to have mid-management so poorly trained that they don't know what a cablecard is or the FCC regulations around it.

The fact that it took a big public stink to force TWC to admit they have to obey the law actually makes me have less respect for them then I did before.

The employees don't go to bed at night all bummed out that pkscout has less respect for them then he did before.

gastrof
08-04-2006, 10:07 PM
So this means that they can't use the "we have switching tech that won't work with cable cards" excuse?

DCIFRTHS
08-05-2006, 02:26 AM
The employees don't go to bed at night all bummed out that pkscout has less respect for them then he did before.

Maybe now we can all sleep at night since you have weighed in on the situation :rolleyes:

TiVo Troll
08-05-2006, 09:17 AM
:up: Pretty cool! TWC Raleigh, NC has apologized for initially saying that they would not support installing a CableCARD into the upcoming Series 3 TiVo. This makes me have a little more respect for TWC.

http://www.tivoblog.com/archives/2006/08/04/time-warner-cable-will-support-the-series-3-tivo-apologizes-for-providing-misinformation/

Glad to hear that Cable Card support for Series 3 is no longer an issue! If only Cable Card 1.0 itself wasn't so limiting in what it will allow Series 3 to access.

Stanley Rohner
08-05-2006, 12:48 PM
Maybe now we can all sleep at night since you have weighed in on the situation :rolleyes:

OK
:rolleyes: