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View Full Version : Vonage, TiVo, and Alarm Success !


Onazuka
08-02-2006, 09:50 AM
After a year of struggling with Vonage, 2 TiVOs, and my alarm, I got rid of my Linksys PAP2 Phone Adaptor and replaced it with a D-Link VTA-VR Phone Adaptor and a D-Link DI-102 Broadband Accelerator and all my problems went away. Everything is working perfectly now ! Read on for details.

Equipment:
DirecTV HD TiVo (HR10-250)
DirecTV TiVo (Samsumg)
ADT Alarm System (Ademco box, 12 years old)


Old Setup
------------

I got Vonage a little over a year ago. I got a LinkSys PAP2 Phone Adaptor that lasted about a month before dying. It was replaced by another one that was DOA, and then replaced with a third one. The third one died last week. Three Linksys devices going bad in a year, and my other experiences with LinkSys, has me a strong believer that LinkSys is total crap and I will never buy another product.

Vonage phone service has been fair. Many times I hear echo and my wife doesn’t really considerate it that useable. Sometimes it’s good sometimes it’s not. My alarm seemed to work pretty reliably and I guess that it’s because it’s 12 years old and has a slow modem.

My TiVos have been a problem. I spent a lot of time reading discussion board and trying things and finally settled on settings such as:

Phone Number: 212-277-3895
Dialing Prefix: 12122773895
Call Waiting Prefix: *70,,#019,,

My Direct TV HD TiVo (HR-250) would make about one successful call in about 7 tries. My Direct TV TiVo (Samsung) would make one successful call in about 15-20 tries. The TiVos also try to call a DirecTV 800 number, but with the dialing prefix it would try to call the 212 number instead. This would mean about 20 calls per day trying to get to the DirecTV 800 number that never succeeded. Since I have the 500 minute Vonage plan I had to keep my TiVos unplugged until I got nagged enough to call. I also could not order Pay Per View via the remote even if I plugged the phone line in.

In summary, I have fair phone service, my TiVO could not reliably call in even using the 212 phone number, I could not order Pay Per View, and I had to keep the phone line unplugged from the TiVos all the time.



New Setup
------------

With the 3rd LinkSys PAP2 dying and since LinkSys is crap, I set out to find another phone adaptor. I found the D-Link VTA-VR Phone Adaptor and got it at Comp USA for $49. In my research I found a device called a Hawkings HBB1 Broadband Booster that is supposed to help VoIP performance. I looked into it and it sounded interesting. I found that there is also the new D-Link DI-102 Broadband Accelerator that does the same thing. I thought about getting one of these and leaned toward the D-Link DI-102 Broadband Accelerator because I was getting the D-Link VTA-VR Phone Adaptor but they cost like $50-$80 and got mostly good but mixed reviews. When I went to CompUSA to get the
D-Link VTA-VR Phone Adaptor several days ago I saw that they have the D-Link DI-102 Broadband Accelerator on a Manager’s Special for $39. I bought them both.

I hooked up D-Link devices and started testing. The phone now sounds great. I have not heard any echo, static, etc, so far. My wife said the phone is not great for calling her mother long distance.

The alarm works fine and I noticed that the time it took to communicate with the ADT central office was about ¼ as long. ADT called me back much quicker.

Now for the TiVo. Both TiVos were able to make a successful call first time every time. I had no failures on either TiVo for about 5 calls each. They worked first time and they were fast !

I then went one step farther and tried to see if I could dial a load number with my TiVos. I took out the dialing prefix and call waiting and tried a local number. That worked too ! So, my current TiVo settings are:

Phone Number: 443-583-XXXX
Dialing Prefix: (none)
Call Waiting Prefix: (none)

So that means my Vonage line is working just like a normal phone line. The phone sounds great. My alarm works great. I have both TiVos connected all the time and they call in perfectly every time and I can use the local number with no extra dialing options. I can keep both TiVo connected all the time without having it use up my 500 minutes by trying to call DirecTV 20 times a day. And, I can once again order Pay Par View via the remote control which I have not been able to do for a year.

Right now I’m 100 times happier with Vonage. I’m not sure if the improvement came from the D-Link VTA-VR Phone Adaptor replacing the crappy LinkSys PAP2, the addition of the D-Link DI-102 Broadband Accelerator, or both.

Dkerr24
08-02-2006, 10:55 AM
Sure sounds like a lot of work that would have been easily fixed by simply unplugging your DTivo units from the phone line.

Stanley Rohner
08-02-2006, 01:07 PM
Sure sounds like a lot of work that would have been easily fixed by simply getting rid of VONAGE.

How much time and money did you spend doing this ?
How much money are you saving each month by switching to VONAGE ?

Dkerr24
08-02-2006, 01:28 PM
Good one, Stanley! :)

blhirsch
08-02-2006, 02:09 PM
The only thing I feel compelled to point out is that your alarm panel is actually doing more than just dialing a modem--it's seizing the line. And if you make it dial on a non-copper wire, you're losing one of the features you are supposed to be getting from the alarm panel.

It'll work, but a thief could just easily stop the panel from calling by interrupting the call. He would need to physically cut the line at the box in order to do that if you had a regular landline.

We keep a basic landline for our alarm panel. Our tivos are no longer using a modem, so that's not a concern, though I have dialed modems and sent faxes just fine over our Vonage system. We're upgrading our alarm panel to either two-way radio or cellular in the near future so we'll be able to get rid of our last remaining land line.

Anyway, that is all...

Boston Fan
08-02-2006, 04:54 PM
Sure sounds like a lot of work that would have been easily fixed by simply getting rid of VONAGE.

How much time and money did you spend doing this ?
How much money are you saving each month by switching to VONAGE ?
We have Vonage and love it.

As far as how much we save...A LOT. We pay 24.99/month, have unlimited local and long distance calling, and have free international calling for several countries, including the UK where our daughter will be this semester for college.

For 4.99 extra a month, we got a virtual number allowing our daughter to call us for free from college. For that same $4.99, we will switch that to a London based virtual number that she can also use to reach us for free.

We get voice-mail, call-waiting and all the other extras. And for us the phone service works great - including our DTivos.

If we did have any problems, the relatively small amount of money to have the setup described by the OP would be well worth it. A one time expense to enjoy thousands of dollars a year in savings.

Dkerr24
08-02-2006, 07:25 PM
For heavy long distance phone users, the logic makes sense. For myself, that would be $24.99/month more than I spend right now on long distance :)

Boston Fan
08-02-2006, 07:34 PM
Good one, Stanley! :)
I guess. That's assuming, of course, that you like spending much more money than necessary for regular phone service (keeping in mind that those pesky taxes and recovery fees charged by the phone companies do not apply to VOIP as of now).

The only real issue that seems to come up with VOIP is with DTivos. As a result, a lot of posts show up asking about that, which may lead some to think that VOIP is overly problematic. That's not really the case, and as you have pointed out many times, the DTivo problem is one that is easily solved since the daily calls are not even necessary.

As for the OP, I appreciate him passing on the info, as it is very helpful.

Boston Fan
08-02-2006, 07:37 PM
For heavy long distance phone users, the logic makes sense. For myself, that would be $24.99/month more than I spend right now on long distance :)

For us, that $24.99 is less than we would pay for just local service also, so we save no matter what our level of usage is.

As with anything, the specific circumstance dictates the appropriate action. :)

That's why I appreciate the OP taking the time to pass on the information.

tbeckner
08-03-2006, 02:40 AM
How much money are you saving each month by switching to VONAGE ?I can't talk for the OP, but in my case, two regular QWEST lines plus the additional services I use daily on the Vonage lines would cost me $140+ per month (which of course included the unlimited Long Distance on both lines). My two Vonage lines cost me about $60+ per month and the second Vonage line has a Toll-Free number connected, which I am factoring into the Vonage cost, but not the QWEST cost. I believe that I save about $80+ per month and I have had Vonage for two and half years. The first year and a half I only had one Vonage line and a QWEST landline.

In the first year and half, while I had Vonage, I did try some other VoIP providers, AT&T Callvantage and QWEST FlexVoIP, but both of those services SUCKED. And what I now view as a funny situtaion, the QWEST VoIP service was the absolute worst, but then again I attempted to port my phone number from QWEST landline to QWEST VoIP and when QWEST VoIP failed to work as specified, I had a huge problem porting the number back to the QWEST landline. So, all of these people who cry about porting phone numbers (from landline to VoIP and different carriers), how about a real nightmare just porting a phone number within the same darn COMPANY!

I can say that there have been quirks in the first year and a half, but today Vonage is functioning almost as perfect as the QWEST landline service, and IMHO it is worth the $80+ per month savings ($960 per year).

I did find a temporary way around the PHONE NUMBER PORTING situation. For a very small monthly fee I have my old QWEST phone number auto call forward to my primary Vonage phone number and it works great, and its real advantage is that it only took 24 hours to activate.

Of course, all of my DirecTiVos are hacked, so they don't have to be connected to call in, and I haven't ordered a PPV in almost 7 years (NETFLIX).

IMHO, VoIP, not just Vonage, has a number of very real advantages over traditional landlines and phone companies, and not all of those advantages are apparent when you first research the differences. The initial cost advantage is readily apparent, but the FREE calling between VoIP customers, the additional included features, the Toll-Free and Virtual number capabilities really only become apparent over the long-haul. But then again, everyone’s mileage will vary, but for us, a savings of almost a $1,000 a year is great. :)

james2fun
08-03-2006, 09:47 AM
I had callvantage for my VOIP and couldn't get my HR10-250 to call out and was getting tired of all the PLEASE MAKE DAILY CALL messages. So I followed the instructions for setting up my computer to dial out using the internet instead of my VOIP. You don't even have to hack your Tivo to do this, but it will cost you about $20 to buy a cable and adapter unless your system came with it.

Here's how: (link remved until user has posted 5 postings) see below for my changes to that document.

PPP Networking

How to get Tivo 3.0 to use your highspeed access instead of dialing using Windows XP via null modem cable.
Based on instructions written by Otto of the Tivo Underground.


The usefulness of this is clear: it lets you do your daily calls over your high speed internet connection without getting a TivoNet or TurboNet card. This also would allow you to make calls using your local internet service provider if you do not have a local Tivo-supported call-in number.

Quick Tip: Already got a TivoNet or TurboNet card? - Tivo added TivoNet and TurboNet support as well. This is a quick easy answer on how to use that: Install the card, connect it to the network, have a DHCP server running somewhere, plug the Tivo in, put ",#401" in the Tivo's dialing prefix. Voila, it now dials over the ethernet. Nice. :D


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Requirements:

A Tivo running 3.0 or above version of the Tivo software.
A PC with a serial port running Windows XP.
A Tivo stereo serial modem cable (sometimes it comes with the Tivo, it has a serial stereo plug at one end and a 9 pin serial connection at the other) (About $10 bucks or less on ebay)
A 9 pin null modem adapter (About $10 bucks at radio shack, but sometimes you can find someone who sells both of them together on ebay for really cheap.
An small understanding of your home network (DHCP or Static). Most are DHCP in my experience.

Note: This will not work with TivoWeb via the internet if that was your intention. It is just for the daily calls your Tivo makes for receiving software updates.

Very important: This is totally unsupported by Tivo. Do not call them for help with it. If you can find it, go to the Tivo Community Forums and look in the Underground if you have problems.


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I have tested it with XP and Windows 2000. The methods are similar.

Plug in the stereo serial part of the Tivo cable into the back of the Tivo (Small black stereo serial port, usually by the infer red port)

Plug the other end of the cable into the null modem adapter (that makes it a null modem cable)

Now plug the adapter into the serial port of the PC. (If you have more than one serial port, just pick one, and then if all fails try the other one if this whole thing doesn’t work.


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Step 1: Setting up the Null Modem driver on Windows XP
Find the file: c:\windows\inf\mdmhayes.inf and open it with notepad and make a backup of it by copying it to another location that you can remember.

Then go back to the original c:\windows\inf\mdmhayes.inf

Search for this section: (by selecting EDIT and then click FIND from the menus in notepad. Search for the keyword called M2700Reg)

[M2700Reg] ; Null-Modem

HKR, Init, 1,, "None"

HKR, Init, 2,, "NoResponse"

HKR, Monitor, 1,, "None"

HKR, Answer, 1,, "CLIENTSERVER"

HKR, Answer, 2,, "NoResponse"

HKR, Settings, DialPrefix,, "CLIENT"

HKR,, Properties, 1, 00,00,00,00, 00,00,00,00, 00,00,00,00, 00,00,00,00, 00,00,00,00, 30,00,00,00, 00,c2,01,00, 00,c2,01,00

HKR, Responses, "CLIENT", 1, 08, 00, 00, 00, 00, 00, 00,00,00,00 ; Server side - the client is requesting a connection

HKR, Responses, "<h00>CLIENT", 1, 08, 00, 00, 00, 00, 00, 00,00,00,00 ; Server side - the client is requesting a connection

HKR, Responses, "CLIENTSERVER", 1, 02, 00, 00, 00, 00, 00, 00,00,00,00 ; Client side - the server has acknowledged and the connection is completed



Replace it with this: (By doing a copy and paste over the previous section)

[M2700Reg] ; Null-Modem

HKR, Init, 1,, "None"

HKR, Init, 2,, "NoResponse"

HKR, Monitor, 1,, "None"

HKR, Answer, 1,, "CLIENTSERVER"

HKR, Answer, 2,, "NoResponse"

HKR, Settings, DialPrefix,, "CLIENT"

HKR,, Properties, 1, 00,00,00,00, 00,00,00,00, 00,00,00,00, 00,00,00,00, 00,00,00,00, 30,00,00,00, 00,c2,01,00, 00,c2,01,00

HKR, Responses, "CLIENT", 1, 08, 00, 00, 00, 00, 00, 00,00,00,00 ; Server side - the client is requesting a connection

HKR, Responses, "<h00>CLIENT", 1, 08, 00, 00, 00, 00, 00, 00,00,00,00 ; Server side - the client is requesting a connection

HKR, Responses, "~", 1, 08, 00, 00, 00, 00, 00, 00,00,00,00 ; Server side - the client is requesting a connection

HKR, Responses, "<h00>~", 1, 08, 00, 00, 00, 00, 00, 00,00,00,00 ; Server side - the client is requesting a connection

HKR, Responses, "CLIENTSERVER", 1, 02, 00, 00, 00, 00, 00, 00,00,00,00 ; Client side - the server has acknowledged and the connection is completed




If you don't see the difference, what has been done is to add these two lines:

HKR, Responses, "~", 1, 08, 00, 00, 00, 00, 00, 00,00,00,00 ; Server side - the client is requesting a connection

HKR, Responses, "<h00>~", 1, 08, 00, 00, 00, 00, 00, 00,00,00,00 ; Server side - the client is requesting a connection



After you save this inf file, delete the corresponding pnf file (c:\windows\inf\mdmhayes.pnf), and reboot XP.


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Step 2: Go to your PC and Create a "modem" connection
Open the Phone and Modems in the control panel. You may have to click on the modem tab.



Click Add



Select Don't Detect and hit Next



Select "Communications Cable Between Two Computers" and hit next



Select the COM port you have connected the null modem cable to the Tivo to and hit Next



If you get this dialog, Select Continue Anyway. When it finishes setting it up, you should have a new modem, like so:



Select the modem and hit properties, then select the "Modem" tab



Set the maximum port speed to 115,200. You can use other port speeds if you like, but you'll need to change the Tivo code to accomodate this. More on this later.


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Step 3: Create an incoming connection for the Tivo
Click Start->Connect To->Show All Connections, and then select "Create new connection" from the Network tasks menu on the left bar.



Click Next



Select "Setup an Advanced Connection" and click Next



Select "Accept Incoming Connections" and click Next



Select the new modem entry you made and click next



Select "Do Not Allow VPN Connections" (it's not needed for this connection) and click Next



Make sure Guest is checked and click Next



Select the Internet protocol and click Properties



First, make sure "Allow callers access..." is checked. If you have a DHCP server on your network (like a Linksys cable/dsl router doing DHCP), then select "Assign TCP/IP addresses automatically...". If you use static IP addressing, then Select "Specify TCP/IP..." and put in an address range. You cannot put the same address in as the start and end of the range, so you have to have a range of at least 2 addresses. In my experience, the Tivo always gets the start address when it connects using this method. In any case, make your choice and hit OK, then hit Next.



Click Finish. Now, right click on the new incoming connection you just made and select properties then the Users tab.



Turn on "Always allow directly connected devices..."

Also, click on the General Tab, select the "communications cable.." and hit properties. Then set the Flow Control to "None". (Sorry, no screenshot of this yet)


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Step 4: Tell the Tivo to use the serial port
Put ",#211" in as the dial prefix and run a test call. When the Tivo gets to connecting, you should see a new "Unregistered User" appear next to the Incoming Connection icon. When the Tivo disconnects, that user disappears.

A word on port speeds: If you didn't use 115,200 as the maximum port speed, you need to change the Tivo's prefix. ",#211" assumes 115,200. The "11" part of that is the port speed. So if you used 19,200, say, that should become ",#219". Or if you used 9600, that should be ",#296". The last two digits of the prefix string are the same as the first two digits of the port speed you use. It doesn't support anything higher than 115,200, however.


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Troubleshooting
You don't get a connection to the XP box: Remove the incoming connection you created and start HyperTerminal. Put it on the correct serial port and start the Tivo's dial sequence again (with the ",#211" prefix). If you see a bunch of garbage appear, starting with a ~ character, then you're fine. Just as a check, though, wait for it to spit out about 5-6 lines of garbage and you should see the words "User Request" in that mess before the Tivo's connection fails. If you do not see this text in the garbage, you probably have the port speeds wrong somehow. if you see nothing at all, you picked the wrong port or messed up the cable connection somehow. It has to be a NULL modem cable. If you have the cable that came with the Tivo (9-pin D-Shell to miniplug) then get a 9 pin null modem adapter and a 9 pin female->female gender bender.

Tivo seems to connect to the XP box, but doesn't finish negotiating and doesn't get on the LAN (quick disconnect): You didn't check "Always allow directly connected devices..." in the incoming connections properties page.

It connects, but fails because it can't get anything from the internet: Several possibilities:

You didn't check "Allow callers access to the LAN" (assuming you have a NAT box like a Linksys Cable/DSL Router or another box somewhere doing NAT for your LAN->broadband connection)
You have no NAT box, and you are using an IP on the Tivo's connection that isn't valid on the rest of the internet: use a routing program like WinGate or WinRoute to route the packets from the Tivo to the real world. Also, in this case, don't check "Allow callers access to the LAN". You'll also need to use a static IP on the Tivo's connection (instead of assigning address via DHCP).
You don't have broadband, but dial in to the internet and want the Tivo to use your PC's dial in connection: Again, WinGate and WinRoute. You'll also need to use a static IP on the Tivo's connection (instead of assigning address via DHCP).

Xipper
08-30-2006, 02:33 AM
I wanted to thank Onazuka. I followed your lead and was able to get my DTivo to make its first call in a long time. I had been able to get it to make the call over PPP twice, but it failed after that...and i got tired of the ritual everytime. Now not only is my DTivo dialing (don't have a success rate # that is meaningful, other than it succeeded) the voice quality is a huge step up so far.

Worth the ~$80, and Vonage stated they would give me a $40 credit for upgrading my device.

Thanks again!

aristoBrat
08-30-2006, 03:26 PM
For heavy long distance phone users, the logic makes sense. For myself, that would be $24.99/month more than I spend right now on long distance :)
Even for non-heavy long distance phone users, Vonage usually makes financial sense.

A phone line from a local telco in my area that has even a few of the features that comes with Vonage costs about $50.00/month, or 2x as much as Vonage.

cowboys2002
08-30-2006, 06:05 PM
[ We're upgrading our alarm panel to either two-way radio or cellular in the near future so we'll be able to get rid of our last remaining land line.

OT:

Have you looked into www.alarm.com as a possible solution?

You can get a new system installed to replace your existing system and there is a Vonage discount code that saves you $100. They don't even check to see if you are a customer!!

If you prefer, you can also see if your current alarm in compatible, and just add the 2-way/Cellular module.

cowboys2002
08-30-2006, 06:15 PM
I can't talk for the OP, but in my case, two regular QWEST lines plus the additional services I use daily on the Vonage lines would cost me $140+ per month (which of course included the unlimited Long Distance on both lines). My two Vonage lines cost me about $60+ per month and the second Vonage line has a Toll-Free number connected, which I am factoring into the Vonage cost, but not the QWEST cost. I believe that I save about $80+ per month and I have had Vonage for two and half years. The first year and a half I only had one Vonage line and a QWEST landline.

In the first year and half, while I had Vonage, I did try some other VoIP providers, AT&T Callvantage and QWEST FlexVoIP, but both of those services SUCKED. And what I now view as a funny situtaion, the QWEST VoIP service was the absolute worst, but then again I attempted to port my phone number from QWEST landline to QWEST VoIP and when QWEST VoIP failed to work as specified, I had a huge problem porting the number back to the QWEST landline. So, all of these people who cry about porting phone numbers (from landline to VoIP and different carriers), how about a real nightmare just porting a phone number within the same darn COMPANY!

I can say that there have been quirks in the first year and a half, but today Vonage is functioning almost as perfect as the QWEST landline service, and IMHO it is worth the $80+ per month savings ($960 per year).

I did find a temporary way around the PHONE NUMBER PORTING situation. For a very small monthly fee I have my old QWEST phone number auto call forward to my primary Vonage phone number and it works great, and its real advantage is that it only took 24 hours to activate.

Of course, all of my DirecTiVos are hacked, so they don't have to be connected to call in, and I haven't ordered a PPV in almost 7 years (NETFLIX).

IMHO, VoIP, not just Vonage, has a number of very real advantages over traditional landlines and phone companies, and not all of those advantages are apparent when you first research the differences. The initial cost advantage is readily apparent, but the FREE calling between VoIP customers, the additional included features, the Toll-Free and Virtual number capabilities really only become apparent over the long-haul. But then again, everyone’s mileage will vary, but for us, a savings of almost a $1,000 a year is great. :)


I'm leaning towards a VOIP line for $24.95 a month or less.

Why? SBC/ATT in my area will cost me the following:

Metro Area Calling: Houston is a vast local phone market with various LATA's. It will cost me $20 for a "metro" number so I can call allaround Houston without paying a toll.

VM: If I want VM, it will cost me $8.95 a month PLUS in my area, I will need the Metro number

Unlimited LD: Another $20.

So we are talking $48.95 in addition to the $40 I am paying for POTS w/ call waiting and caller ID, plus the $12.99 for DSL.

Getting Vonage, Voila, Sunrocket, etc. is 50% less than what ATT/SBC offers in my area.

The only reasons I have a landline is for the cheaper HSI (Cable is over $50 a month) and the alarm (switching to 2-way or cellular), and the fact that I want the landline just in case my cell phone doesn't work. Having VOIP, Cell and landline provides redundancy.

ATT/SBC total price would exceed $95 (before taxes and without DSL) for the same service I get with my Cingular line at $39.99. And consider the landline system is more established than the GSM network (although more expensive to maintain possible).

Xipper
09-07-2006, 02:59 PM
I wanted to thank Onazuka. I followed your lead and was able to get my DTivo to make its first call in a long time. I had been able to get it to make the call over PPP twice, but it failed after that...and i got tired of the ritual everytime. Now not only is my DTivo dialing (don't have a success rate # that is meaningful, other than it succeeded) the voice quality is a huge step up so far.

Worth the ~$80, and Vonage stated they would give me a $40 credit for upgrading my device.

Thanks again!


I wanted to provide an update on this. The Dlink Vonage adapter (VTA-VR) works perfectly, so far every DTivo dial attempt has succeeded...which is about 4-times, since i don't have a phone line connected to the Tivo at all times. This is a huge step forward, I had gone over 1-year without having a dialout attempt. I then went through the hassle of setting up the PPP connection to get it to update to the later version of software...but that never worked after the first 2 times.

However, I am returning the DI-102. DLink claims this device optimizes traffic to insure VoIP gets priority on the upload portion of your bandwidth. It works great for 10-15 minutes and then all traffic stops working. Reboot the device and it works great, for another 10-15 minutes. Dlink support was worthless. So, I would say that the DI-102 is junk and would avoid it.

Now if I can just find a way to purge my old messages on the Tivo, I can't even access the messages without locking up the Tivo that forces me to unplug it to get it to function...lesson learned, don't just let ~380 days of "you haven't made a daily call in X days" build up.

Dkerr24
09-07-2006, 03:20 PM
Now if I can just find a way to purge my old messages on the Tivo, I can't even access the messages without locking up the Tivo that forces me to unplug it to get it to function...lesson learned, don't just let ~380 days of "you haven't made a daily call in X days" build up.

You can do a "Clear and Delete Everything" if you really want those messages cleared. If it was me, I just wouldn't go to that menu selection anymore... it's not like Directv ever sends anything useful over messages.

The other option would be to hack your unit so it makes a 'fake call' that fools the unit into thinking it called and you'll never see another nag screen again. Try the 'zipper' if you want to get rid of nag screens forever.