Stu_Bee
07-14-2006, 12:54 PM
Currently the Tivo website offers under "BUY TIVO", the options
http://www.tivo.com/2.0.asp
1 - Choose Box ----> Choose Plan
2 - Choose Plan ---> Choose Box
But what if you already purchased a Tivo in a store...you have to go to an entirely different page...under Setup & Support/Activate Tivo
https://www3.tivo.com/tivo-mma/activate/activate.do
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Seems like thats asking a little bit too much of new customers to find the correct option of "activate" rather than Buy Tivo.
I'd suggest a 3rd option under Buy Tivo website that shows "3 - Already own Box --> Choose Plan", and redirect to the other page.
http://www.tivo.com/2.0.asp
1 - Choose Box ----> Choose Plan
2 - Choose Plan ---> Choose Box
But what if you already purchased a Tivo in a store...you have to go to an entirely different page...under Setup & Support/Activate Tivo
https://www3.tivo.com/tivo-mma/activate/activate.do
======
Seems like thats asking a little bit too much of new customers to find the correct option of "activate" rather than Buy Tivo.
I'd suggest a 3rd option under Buy Tivo website that shows "3 - Already own Box --> Choose Plan", and redirect to the other page.