searching for signal on satellite 1

[bslowey]

Hi everyone,

I just had the hr10-250 installed yesterday and everything seemed to be working fine. But today I noticed when I am recording a show on channel 70, HBOHD, I cannot watch anything else in the 500's at the same time. I either get a searching for signal on satellite 1 or call customer service ext. 721. I also have an HDVR2 and an R15 and they both work fine. I checked the signal strength and I am getting in the 90's. But when I check the individual transponders I am not receiving a signal on transponder 23 on sat 119 and a signal of 37 on transponder 31. On my R15 I get a strength of 93 and 90 on those transponders, but a 47 on transponder 28 on sat 119 and 101.

I was wondering if all 4 lines from the dish have to go to the same multiswitch? The installers have 2 lines going to a multiswitch in my attic for the HDVR2 and the R15 in my bedroom and in my office. The other 2 lines go to a multiswitch in the garage and then to the HDTV in my living room. They also used my existing cable that was installed when the house was built in 84. I believe it is RG59. I don't know if that makes a difference.

Any help would be greatly appreciated.

[rminsk]

The installer did not install the multswitchs correctly. All four lines must go from the dish to the multiswitch. Call DirecTV and have them send out a competent installer.

[bslowey]

Can I cascade the multiswitchs? If the installers put a multiswitch in the attic with all 4 lines, can they then just send 2 down to the existing multiswitch in the garage? I plan on adding more TV's from the multiswitch they put in the garage and I am also planning on adding more TV's to the multiswitch in the attic.

[Mavrick22]

I am thinking that you will have to have 4 lines run from the dish to the multiswitch in the attic and then 4 lines run from that multiswitch to the one in the garage.

I maybe wrong about this someone please correct me if I am.

[JimSpence]

Can I cascade the multiswitchs? If the installers put a multiswitch in the attic with all 4 lines, can they then just send 2 down to the existing multiswitch in the garage? I plan on adding more TV's from the multiswitch they put in the garage and I am also planning on adding more TV's to the multiswitch in the attic.This scenario will work, but you will lose access to the 110/119 sats. If you only need 101 then go for it.

[rminsk]

This scenario will work, but you will lose access to the 110/119 sats. If you only need 101 then go for it.You are assuming the OP is running to a 2x4 multiswitch in the garage. If you run to a 2x4 multiswitch you will only get the 101 satellite. If you run to a 4x8 multiswitch you will just get strange results as you have been seeing.

[bslowey]

So let me see if I understand, so I can explain it to the installers. I need 4 wires from the dish into a 4x8 multiswitch in the attic, then 4 lines to a multiswitch for the 4 bedrooms upstairs. And then the other 4 lines from the attic multiswitch to the garage multiswitch for the 2 rooms downstairs.

[uwsc11]

I just got the HR10-250 installed and I am having the same problem. It is searching for Satellite 1 and some channels are not available, yet on my SD Tivo in the bedroom everything is fine.
Can somebody clarify what kind of multiswitch I need. I think I have only 2 inputs and 8 outputs. What I think I hear is that I need 4 inputs and a 6 outputs if I have 3 TV's of which one is a HDTV.
Is that correct?
Can somebody recommend a good site to get a good multiswitch.

Thanks for the help.